Posts by haeleong

I have solved my problem. It was due to a faulty memory module in my computer.

I have been waiting for a reply for a few days. Could someone please helP?

haeleong

Hi tayspen,
Thank you very much for your help. I followed the steps exactly as you have described. HJT system scan with the 6 items checked ran successfully, and the log is inserted below. However, Ewido ran for almost 2 hours in safe mode, when the following message appeared (there were no other programs running):
ewido 4.0 Exception
Something bad happened in the application.
Error diagostic file saved to
'c:\Program Files\ewido anti-spyware 4.0\ewido.err'
Ewido then closed down. The contents of the ewido.err file is enclosed after the HJT log below.
======== 1. HJT Log ===========================
Logfile of HijackThis v1.99.1
Scan saved at 4:47:10 PM, on 20/09/2006
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)
Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Microsoft IntelliPoint\point32.exe
C:\Program Files\Telstra\Cable Login\bpcable.exe
C:\WINDOWS\system32\LVCOMSX.EXE
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Microsoft Office\Office\MSOFFICE.EXE
C:\Program Files\Adobe\Photoshop Elements 4.0\PhotoshopElementsFileAgent.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
C:\Program Files\ewido anti-spyware 4.0\guard.exe
C:\Program Files\Common Files\Microsoft Shared\VS7Debug\mdm.exe
C:\Program Files_Shareware\ProShowGold\ScsiAccess.exe
C:\Program Files_Shareware\Alcohol\Alcohol 120\StarWind\StarWindService.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files_Shareware\Alarm\AlarmMonitor.exe
C:\Program Files_Shareware\Alarm\Alarm Tray.exe
C:\WINDOWS\explorer.exe
C:\Program Files_Misc\HiJackThis\HijackThis.exe
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = https://secure.izone.net.au/infinity/
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = H L Kwok
N1 - Netscape 4: user_pref("browser.startup.homepage", "http://home.netscape.com/"); (C:\Program Files\Netscape\Users\default\prefs.js)
O2 - BHO: HelperObject Class - {00C6482D-C502-44C8-8409-FCE54AD9C208} - C:\Program Files\TechSmith\SnagIt 8\SnagItBHO.dll
O2 …

My Internet Explorer (Version 6.0, SP2) would work for about 5 minutes after boot-up, then I would get the "The page cannot be displayed" error, with "Cannot find server or DNS error" at the bottom. It does not matter which website I try to open. I get the same error with both Mozila ("The Connection was refused ..") and Firefox ("Unable to connect"). I also get the same error even when my Windows firewall (I have uninstalled Zonealarm as it was giving me problems) and AVG anti-virus are disabled. Running both Spybot and Adaware showed no spyware or infections. Email however works fine.
I run Windows XP Home with SP2 and with all updates up to August 2006.

    (some lines above omitted)
    Dhcp Enabled. . . . . . . . . . . : Yes
    Autoconfiguration Enabled . . . . : Yes
    IP Address. . . . . . . . . . . . : (I deleted this)
    Subnet Mask . . . . . . . . . . . : 255.255.254.0
    Default Gateway . . . . . . . . . : 155.143.166.1
    DHCP Server . . . . . . . . . . . : 172.18.17.80
    DNS Servers . …