costadelsmee 0 Newbie Poster

Hi again

Ive finally got rid of the problem, thanks to you mentioning that Norton AV usually causes these problems i decided to wipe my pc again without installing Norton and its been about a week now with no error report so this must have been the source of the problem. I recommend no-one uses Norton

Thanks again for your help and i hope to be of some use in future.

Take Care
from Costa :cheesy:

costadelsmee 0 Newbie Poster

this is what it says when i check technical info

C:\DOCUME~1\Mark\LOCALS~1\Temp\WER71b0.dir00\svchost.exe.mdmp

C:\DOCUME~1\Mark\LOCALS~1\Temp\WER71b0.dir00\appcompat.txt

costadelsmee 0 Newbie Poster

Thanks for taking the time to have a look at my message. I understand what you are saying ive actually fixed the error by doing a ram check and finding that my ram had been causing the problem, It is now working perfect Im thinking of getting another AntiVirus, Norton has gave me problems before, I liked Panda Platinum A.V i had it before but seem to have lost the disc

thanks again for your patience


So is this site here for people to learn if so i would be happy to learn and maybe help people in future

best wishes Costa

costadelsmee 0 Newbie Poster

maybe its my ram ive read the thing now m8 no problem didnt know if this was a site for learning or not

costadelsmee 0 Newbie Poster

O4 - HKLM\..\Run: [Cmaudio] RunDll32 cmicnfg.cpl,CMICtrlWnd

do i delete this

costadelsmee 0 Newbie Poster

sorry m8 i didnt know i sent you a pm im new to pc's and i am still learning how to use them

im a bit confused if that file is in there do i just delete it

do i not reply to this anymore it was a friend that said to come here im hopeless sorry.

costadelsmee 0 Newbie Poster

this is the scan i done

Logfile of HijackThis v1.99.1
Scan saved at 16:47:36, on 01/03/2005
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Norton AntiVirus\navapsvc.exe
C:\Program Files\Norton AntiVirus\IWP\NPFMntor.exe
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\WINDOWS\system32\RunDll32.exe
C:\Program Files\BT Voyager 105 ADSL Modem\dslstat.exe
C:\Program Files\BT Voyager 105 ADSL Modem\dslagent.exe
C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\Java\jre1.5.0_01\bin\jusched.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Program Files\MSN Messenger\MsnMsgr.Exe
C:\Program Files\BT Broadband\Help\bin\mpbtn.exe
C:\WINDOWS\system32\NOTEPAD.EXE
C:\Documents and Settings\Mark\My Documents\HJT\hijackthis\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.bt.com/btbroadbandstart
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = 127.0.0.1
O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O4 - HKLM\..\Run: [Cmaudio] RunDll32 cmicnfg.cpl,CMICtrlWnd
O4 - HKLM\..\Run: [DSLSTATEXE] C:\Program Files\BT Voyager 105 ADSL Modem\dslstat.exe icon
O4 - HKLM\..\Run: [DSLAGENTEXE] C:\Program Files\BT Voyager 105 ADSL Modem\dslagent.exe
O4 - HKLM\..\Run: [ATIPTA] C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [Symantec NetDriver Monitor] C:\PROGRA~1\SYMNET~1\SNDMon.exe
O4 - HKLM\..\Run: [NeroFilterCheck] C:\WINDOWS\system32\NeroCheck.exe
O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program …

costadelsmee 0 Newbie Poster

Hi Dani

im actually having bother with this error message generic host win 32 has encountered a prob etc it keeps coming up

so i bought a new hardrive as i was needing a new one anyhow so i re installed windows xp pro sp2 and i still get this error message, so what i did was got another xp disc and installed it and it done it again Please could you help me i dont have a clue what it is

thank you kindly

costa :rolleyes: