Hi everyone,
I think when i was using hijack this i accidentally ticked the wrong box. I have a motorola surfboard cable modem, and in the device manager i get the message:The device is not working properly because Windows cannot load the drivers required for this device (Code 31). I have tried updating to the newest driver, which didn't work, and i also removed it from the list and rebooted, which also didnt work. Everything i have found on code 31 deals with a cd or dvd rom device, not a modem. What might have been in there that i messed up? I was wondering if anyone had any ideas on how i could fix this problem. Thanks in advance for the help!!
trbograndnat
2
Newbie Poster
Recommended Answers
Jump to PostAs caperjack suggested in your other thread:
If you do think you made a mistake with HJT, you should try to undo the accidental "fix" by restoring from one of the backups that HJT created.
HijackThis stores its backups in a sub-folder of the main HijackThis folder; the …
Jump to PostYour modem problem may have nothing to do with the work you were doing with HijackThis. You said that you updated the drivers, but have you totally reinstalled them from scratch?
By that I don't mean just letting Windows reinstall the existing drivers; uninstall the modem from within Device …
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DMR
152
Wombat At Large
Team Colleague
trbograndnat
2
Newbie Poster
DMR
152
Wombat At Large
Team Colleague
trbograndnat
2
Newbie Poster
DMR
152
Wombat At Large
Team Colleague
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