Hacktool Rootkit Nightmare!

[klauskinky]

Hi everybody,

I got infected by hacktool rootkit yesterday, and after spending hours to get to terms with my stupidity and the fact that I fell in the trap like a kid, I am giving up the fight to get rid of the nasty thing via usual means...you guys are my only hope! The problems are all the same: I run Symantec and the only thing that it does is quarantine the msdirectx.sys, that keeps reproducing over and over again...I followed microsoft's instructions, trying the manual delete, but no luck...

I attach my HJT log...

Thanx in advance to whoever will help...

Logfile of HijackThis v1.99.1
Scan saved at 10:42:48, on 22/06/2005
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.exe
C:\Program Files\Apoint\Apoint.exe
C:\WINDOWS\system32\rundll32.exe
C:\WINDOWS\system32\ICO.EXE
C:\WINDOWS\System32\ezSP_Px.exe
C:\Program Files\Sony\HotKey Utility\HKserv.exe
C:\Program Files\Sony\Wireless Switch Setting Utility\Switcher.exe
C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\printray.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\Java\j2re1.4.2_06\bin\jusched.exe
C:\PROGRA~1\NavNT\vptray.exe
C:\Program Files\BulletProofSoft.com\SpywareRemover\SpyWatch.exe
C:\Program Files\Panasonic\PC Suite for Panasonic X701\connmngmntbox.exe
C:\Program Files\Panasonic\PC Suite for Panasonic X701\ectaskscheduler.exe
C:\Program Files\PowerPanel\Program\PcfMgr.exe
C:\Program Files\Sony\BlueSpace\BlueSpaceNE.exe
C:\WINDOWS\System32\Ati2evxx.exe
C:\program files\Network ICE\blackice\blackd.exe
C:\PROGRA~1\PANASO~1\PCSUIT~1\Elogerr.exe
C:\Program Files\Intuwave Ltd\Shared\mRouterRunTime\mRouterRuntime.exe
C:\PROGRA~1\NavNT\DefWatch.exe
C:\WINDOWS\System32\GEARSEC.EXE
C:\Program Files\Apoint\Apntex.exe
C:\PROGRA~1\NavNT\Rtvscan.exe
C:\PROGRA~1\PANASO~1\PCSUIT~1\BROADC~1.EXE
C:\WINDOWS\System32\PGPserv.exe
C:\WINDOWS\System32\svchost.exe
C:\PROGRA~1\PANASO~1\PCSUIT~1\SCRFS.exe
C:\Program Files\Sony\HotKey Utility\HKWnd.exe
C:\WINDOWS\system32\wscntfy.exe
C:\WINDOWS\system32\msreged32.exe
C:\WINDOWS\system32\wuauclt.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\MSN Messenger\msnmsgr.exe
C:\DOCUME~1\Claudio\LOCALS~1\Temp\Temporary Directory 3 for hijackthis.zip\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer,CustomizeSearch = http://www.sharempeg.com/find/
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://www.arianna.it/perie/hometestie.html
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page =
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.iol.it
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://red.clientapps.yahoo.com/customize/ie/defaults/sb/ymsgr/*http://www.yahoo.com/ext/search/search.html
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://red.clientapps.yahoo.com/customize/ie/defaults/sp/ymsgr/*http://www.yahoo.com
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://red.clientapps.yahoo.com/customize/ie/defaults/stp/ymsgr*http://my.yahoo.com
R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://red.clientapps.yahoo.com/customize/ie/defaults/su/ymsgr/*http://www.yahoo.com
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Microsoft Internet Explorer fornito da Infostrada LIBERO
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyServer = proxy.libero.it:8080
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = abbonati.libero.it;www.libero.it;*.libero.;*.;<local>
R3 - Default URLSearchHook is missing
F2 - REG:system.ini: Shell=Explorer.exe msreged32.exe
O1 - Hosts: 198.65.164.168 00hq.com
O1 - Hosts: 198.65.164.168 8ad.com
O1 - Hosts: 198.65.164.168 008k.com
O1 - Hosts: 198.65.164.168 www.008k.com
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Acrobat\ActiveX\AcroIEHelper.dll
O2 - BHO: Factiva - {4E7BD74F-2B8D-469E-C0FF-FD61BB96BC7D} - C:\WINDOWS\DOWNLO~1\fcombar.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar1.dll
O2 - BHO: AcroIEToolbarHelper Class - {AE7CD045-E861-484f-8273-0445EE161910} - C:\Program Files\Adobe\Acrobat 6.0\Acrobat\AcroIEFavClient.dll
O3 - Toolbar: Factiva - {4E7BD74F-2B8D-469E-C0FF-FD61BB96BC7D} - C:\WINDOWS\DOWNLO~1\fcombar.dll
O3 - Toolbar: Adobe PDF - {47833539-D0C5-4125-9FA8-0819E2EAAC93} - C:\Program Files\Adobe\Acrobat 6.0\Acrobat\AcroIEFavClient.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar1.dll
O4 - HKLM\..\Run: [Apoint] C:\Program Files\Apoint\Apoint.exe
O4 - HKLM\..\Run: [ATIModeChange] Ati2mdxx.exe
O4 - HKLM\..\Run: [BluetoothAuthenticationAgent] rundll32.exe bthprops.cpl,,BluetoothAuthenticationAgent
O4 - HKLM\..\Run: [Mouse Suite 98 Daemon] ICO.EXE
O4 - HKLM\..\Run: [ezShieldProtector for Px] C:\WINDOWS\System32\ezSP_Px.exe
O4 - HKLM\..\Run: [HKSERV.EXE] C:\Program Files\Sony\HotKey Utility\HKserv.exe
O4 - HKLM\..\Run: [Switcher.exe] C:\Program Files\Sony\Wireless Switch Setting Utility\Switcher.exe
O4 - HKLM\..\Run: [ATIPTA] C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
O4 - HKLM\..\Run: [PrinTray] C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\printray.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\j2re1.4.2_06\bin\jusched.exe
O4 - HKLM\..\Run: [WebRebates0] "C:\Program Files\Web_Rebates\WebRebates0.exe"
O4 - HKLM\..\Run: [vptray] C:\PROGRA~1\NavNT\vptray.exe
O4 - HKLM\..\Run: [MSConfig] C:\WINDOWS\PCHealth\HelpCtr\Binaries\MSConfig.exe /auto
O4 - HKCU\..\Run: [spywatch] C:\Program Files\BulletProofSoft.com\SpywareRemover\SpyWatch.exe /STARTUP
O4 - Startup: BlueSpace NE.lnk = C:\Program Files\Sony\BlueSpace\BlueSpaceNE.exe
O4 - Startup: PowerReg SchedulerV2.exe
O4 - Global Startup: PCSuiteperPanasonicX701 Detect.lnk = ?
O4 - Global Startup: PCSuiteperPanasonicX701 TS.lnk = ?
O4 - Global Startup: PowerPanel.lnk = ?
O8 - Extra context menu item: &Google Search - res://c:\program files\google\GoogleToolbar1.dll/cmsearch.html
O8 - Extra context menu item: Collegamenti a ritroso - res://c:\program files\google\GoogleToolbar1.dll/cmbacklinks.html
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000
O8 - Extra context menu item: Pagine simili - res://c:\program files\google\GoogleToolbar1.dll/cmsimilar.html
O8 - Extra context menu item: Versione cache della pagina - res://c:\program files\google\GoogleToolbar1.dll/cmcache.html
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS\System32\msjava.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS\System32\msjava.dll
O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\PROGRA~1\AIM\aim.exe
O9 - Extra button: Yahoo! Messenger - {E5D12C4E-7B4F-11D3-B5C9-0050045C3C96} - C:\PROGRA~1\Yahoo!\MESSEN~1\YPager.exe
O9 - Extra 'Tools' menuitem: Yahoo! Messenger - {E5D12C4E-7B4F-11D3-B5C9-0050045C3C96} - C:\PROGRA~1\Yahoo!\MESSEN~1\YPager.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O10 - Unknown file in Winsock LSP: c:\program files\aventail\connect\asdns.dll
O14 - IERESET.INF: START_PAGE_URL=http://www.iol.it
O15 - Trusted Zone: *.sony-europe.com
O15 - Trusted Zone: *.sonystyle-europe.com
O15 - Trusted Zone: *.vaio-link.com
O16 - DPF: {4E7BD74F-2B8D-469E-C0FF-FD61BB96BC7D} (Factiva) - http://global.factiva.com/toolbar/fcombar.cab
O16 - DPF: {4F1E5B1A-2A80-42CA-8532-2D05CB959537} (MSN Photo Upload Tool) - http://by12fd.bay12.hotmail.msn.com/resources/MsnPUpld.cab
O16 - DPF: {B9191F79-5613-4C76-AA2A-398534BB8999} - http://us.dl1.yimg.com/download.yahoo.com/dl/installs/suite/yautocomplete.cab
O20 - Winlogon Notify: NavLogon - C:\WINDOWS\System32\NavLogon.dll
O23 - Service: Adobe LM Service - Unknown owner - C:\Program Files\Common Files\Adobe Systems Shared\Service\Adobelmsvc.exe
O23 - Service: Ati HotKey Poller - Unknown owner - C:\WINDOWS\System32\Ati2evxx.exe
O23 - Service: BlackICE - Internet Security Systems, Inc. - C:\program files\Network ICE\blackice\blackd.exe
O23 - Service: DefWatch - Symantec Corporation - C:\PROGRA~1\NavNT\DefWatch.exe
O23 - Service: GEARSecurity - GEAR Software - C:\WINDOWS\System32\GEARSEC.EXE
O23 - Service: iPod Service (iPodService) - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: Symantec AntiVirus Client (Norton AntiVirus Server) - Symantec Corporation - C:\PROGRA~1\NavNT\Rtvscan.exe
O23 - Service: PGPserv - PGP Corporation - C:\WINDOWS\System32\PGPserv.exe
O23 - Service: RapApp - Internet Security Systems, Inc. - C:\program files\Network ICE\blackice\RapApp.exe
O23 - Service: Sony SPTI Service (SPTISRV) - Sony Corporation - C:\PROGRA~1\COMMON~1\SONYSH~1\AVLib\Sptisrv.exe

[dlh6213]

Hi klauskinky, welcome to DaniWeb :D

Norton should be able to remove that; follow the instructions here:
http://securityresponse.symantec.com/avcenter/venc/data/hacktool.rootkit.html

Move hijackthis into it's own permanent folder (it's now in a Temp folder), so that it, and the backups it will create, will not get deleted during the cleanup process.

After you've moved hijackthis, close any open browser windows, scan with HJT, and post a new log please.

You can also try running a couple of these free online anti-virus/anti-spyware scans and have them clean what they can:

http://www.kaspersky.com/scanforvirus.html
http://housecall.trendmicro.com/
http://us.mcafee.com/root/mfs/default.asp?cid=9914
http://www.ravantivirus.com/scan/
http://www.bitdefender.com/scan/licence.php

[klauskinky]

Deat Dlh,

Thank you for the prompt reply, you can imagine what a relief it is to know that's you're not alone in the battle! I have moved HJT in program files, I run it again and this is what came out:

Logfile of HijackThis v1.99.1
Scan saved at 16:54:36, on 22/06/2005
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.exe
C:\Program Files\Apoint\Apoint.exe
C:\WINDOWS\system32\rundll32.exe
C:\WINDOWS\system32\ICO.EXE
C:\WINDOWS\System32\ezSP_Px.exe
C:\Program Files\Sony\HotKey Utility\HKserv.exe
C:\Program Files\Sony\Wireless Switch Setting Utility\Switcher.exe
C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\printray.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\Java\j2re1.4.2_06\bin\jusched.exe
C:\PROGRA~1\NavNT\vptray.exe
C:\Program Files\BulletProofSoft.com\SpywareRemover\SpyWatch.exe
C:\Program Files\Panasonic\PC Suite for Panasonic X701\connmngmntbox.exe
C:\Program Files\Panasonic\PC Suite for Panasonic X701\ectaskscheduler.exe
C:\Program Files\PowerPanel\Program\PcfMgr.exe
C:\Program Files\Sony\BlueSpace\BlueSpaceNE.exe
C:\Program Files\Intuwave Ltd\Shared\mRouterRunTime\mRouterRuntime.exe
C:\WINDOWS\System32\Ati2evxx.exe
C:\program files\Network ICE\blackice\blackd.exe
C:\PROGRA~1\PANASO~1\PCSUIT~1\Elogerr.exe
C:\Program Files\Sony\HotKey Utility\HKWnd.exe
C:\PROGRA~1\NavNT\DefWatch.exe
C:\WINDOWS\System32\GEARSEC.EXE
C:\Program Files\Apoint\Apntex.exe
C:\PROGRA~1\PANASO~1\PCSUIT~1\BROADC~1.EXE
C:\PROGRA~1\NavNT\Rtvscan.exe
C:\WINDOWS\System32\PGPserv.exe
C:\WINDOWS\System32\svchost.exe
C:\PROGRA~1\PANASO~1\PCSUIT~1\SCRFS.exe
C:\WINDOWS\system32\wscntfy.exe
C:\WINDOWS\system32\msreged32.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Hijackthis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer,CustomizeSearch = http://www.sharempeg.com/find/
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://www.arianna.it/perie/hometestie.html
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page =
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.iol.it
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://red.clientapps.yahoo.com/customize/ie/defaults/sb/ymsgr/*http://www.yahoo.com/ext/search/search.html
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://red.clientapps.yahoo.com/customize/ie/defaults/sp/ymsgr/*http://www.yahoo.com
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://red.clientapps.yahoo.com/customize/ie/defaults/stp/ymsgr*http://my.yahoo.com
R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://red.clientapps.yahoo.com/customize/ie/defaults/su/ymsgr/*http://www.yahoo.com
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Microsoft Internet Explorer fornito da Infostrada LIBERO
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyServer = proxy.libero.it:8080
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = abbonati.libero.it;www.libero.it;*.libero.;*.;<local>
R3 - Default URLSearchHook is missing
F2 - REG:system.ini: Shell=Explorer.exe msreged32.exe
O1 - Hosts: 198.65.164.168 00hq.com
O1 - Hosts: 198.65.164.168 8ad.com
O1 - Hosts: 198.65.164.168 008k.com
O1 - Hosts: 198.65.164.168 www.008k.com
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Acrobat\ActiveX\AcroIEHelper.dll
O2 - BHO: Factiva - {4E7BD74F-2B8D-469E-C0FF-FD61BB96BC7D} - C:\WINDOWS\DOWNLO~1\fcombar.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar1.dll
O2 - BHO: AcroIEToolbarHelper Class - {AE7CD045-E861-484f-8273-0445EE161910} - C:\Program Files\Adobe\Acrobat 6.0\Acrobat\AcroIEFavClient.dll
O3 - Toolbar: Factiva - {4E7BD74F-2B8D-469E-C0FF-FD61BB96BC7D} - C:\WINDOWS\DOWNLO~1\fcombar.dll
O3 - Toolbar: Adobe PDF - {47833539-D0C5-4125-9FA8-0819E2EAAC93} - C:\Program Files\Adobe\Acrobat 6.0\Acrobat\AcroIEFavClient.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar1.dll
O4 - HKLM\..\Run: [Apoint] C:\Program Files\Apoint\Apoint.exe
O4 - HKLM\..\Run: [ATIModeChange] Ati2mdxx.exe
O4 - HKLM\..\Run: [BluetoothAuthenticationAgent] rundll32.exe bthprops.cpl,,BluetoothAuthenticationAgent
O4 - HKLM\..\Run: [Mouse Suite 98 Daemon] ICO.EXE
O4 - HKLM\..\Run: [ezShieldProtector for Px] C:\WINDOWS\System32\ezSP_Px.exe
O4 - HKLM\..\Run: [HKSERV.EXE] C:\Program Files\Sony\HotKey Utility\HKserv.exe
O4 - HKLM\..\Run: [Switcher.exe] C:\Program Files\Sony\Wireless Switch Setting Utility\Switcher.exe
O4 - HKLM\..\Run: [ATIPTA] C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
O4 - HKLM\..\Run: [PrinTray] C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\printray.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\j2re1.4.2_06\bin\jusched.exe
O4 - HKLM\..\Run: [WebRebates0] "C:\Program Files\Web_Rebates\WebRebates0.exe"
O4 - HKLM\..\Run: [vptray] C:\PROGRA~1\NavNT\vptray.exe
O4 - HKLM\..\Run: [MSConfig] C:\WINDOWS\PCHealth\HelpCtr\Binaries\MSConfig.exe /auto
O4 - HKCU\..\Run: [spywatch] C:\Program Files\BulletProofSoft.com\SpywareRemover\SpyWatch.exe /STARTUP
O4 - Startup: BlueSpace NE.lnk = C:\Program Files\Sony\BlueSpace\BlueSpaceNE.exe
O4 - Startup: PowerReg SchedulerV2.exe
O4 - Global Startup: PCSuiteperPanasonicX701 Detect.lnk = ?
O4 - Global Startup: PCSuiteperPanasonicX701 TS.lnk = ?
O4 - Global Startup: PowerPanel.lnk = ?
O8 - Extra context menu item: &Google Search - res://c:\program files\google\GoogleToolbar1.dll/cmsearch.html
O8 - Extra context menu item: Collegamenti a ritroso - res://c:\program files\google\GoogleToolbar1.dll/cmbacklinks.html
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000
O8 - Extra context menu item: Pagine simili - res://c:\program files\google\GoogleToolbar1.dll/cmsimilar.html
O8 - Extra context menu item: Versione cache della pagina - res://c:\program files\google\GoogleToolbar1.dll/cmcache.html
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS\System32\msjava.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS\System32\msjava.dll
O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\PROGRA~1\AIM\aim.exe
O9 - Extra button: Yahoo! Messenger - {E5D12C4E-7B4F-11D3-B5C9-0050045C3C96} - C:\PROGRA~1\Yahoo!\MESSEN~1\YPager.exe
O9 - Extra 'Tools' menuitem: Yahoo! Messenger - {E5D12C4E-7B4F-11D3-B5C9-0050045C3C96} - C:\PROGRA~1\Yahoo!\MESSEN~1\YPager.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O10 - Unknown file in Winsock LSP: c:\program files\aventail\connect\asdns.dll
O14 - IERESET.INF: START_PAGE_URL=http://www.iol.it
O15 - Trusted Zone: *.sony-europe.com
O15 - Trusted Zone: *.sonystyle-europe.com
O15 - Trusted Zone: *.vaio-link.com
O16 - DPF: {4E7BD74F-2B8D-469E-C0FF-FD61BB96BC7D} (Factiva) - http://global.factiva.com/toolbar/fcombar.cab
O16 - DPF: {4F1E5B1A-2A80-42CA-8532-2D05CB959537} (MSN Photo Upload Tool) - http://by12fd.bay12.hotmail.msn.com/resources/MsnPUpld.cab
O16 - DPF: {B9191F79-5613-4C76-AA2A-398534BB8999} - http://us.dl1.yimg.com/download.yahoo.com/dl/installs/suite/yautocomplete.cab
O20 - Winlogon Notify: NavLogon - C:\WINDOWS\System32\NavLogon.dll
O23 - Service: Adobe LM Service - Unknown owner - C:\Program Files\Common Files\Adobe Systems Shared\Service\Adobelmsvc.exe
O23 - Service: Ati HotKey Poller - Unknown owner - C:\WINDOWS\System32\Ati2evxx.exe
O23 - Service: BlackICE - Internet Security Systems, Inc. - C:\program files\Network ICE\blackice\blackd.exe
O23 - Service: DefWatch - Symantec Corporation - C:\PROGRA~1\NavNT\DefWatch.exe
O23 - Service: GEARSecurity - GEAR Software - C:\WINDOWS\System32\GEARSEC.EXE
O23 - Service: iPod Service (iPodService) - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: Symantec AntiVirus Client (Norton AntiVirus Server) - Symantec Corporation - C:\PROGRA~1\NavNT\Rtvscan.exe
O23 - Service: PGPserv - PGP Corporation - C:\WINDOWS\System32\PGPserv.exe
O23 - Service: RapApp - Internet Security Systems, Inc. - C:\program files\Network ICE\blackice\RapApp.exe
O23 - Service: Sony SPTI Service (SPTISRV) - Sony Corporation - C:\PROGRA~1\COMMON~1\SONYSH~1\AVLib\Sptisrv.exe

I also run symantec Antivirus Corporate edition a few times, and although it deleted the files, they keep coming back...what do you suggest? Also, I have Symantec Antivirus Corporate Edition 8.1, and I can't quite follow the suggestions on the symantec page you sent me as Option...uh...is not an option in my version of the program!! There is something, though, that says:"scan all files"...so I suppose I'm on the right track...but it doesn't solve the problem...any suggestion looking at the HJT file?

Thanx again

[Galanx]

Could it be possible that you didn't turn off system restore and that's the reason it's coming back?

[jholland1964]

Use ESET Online Scanner. It definitely DOES remove items.
You will have to use Internet Explorer and turn OFF all security programs while scanning and removing.
Also try the Microsoft® Windows® Malicious Software Removal Tool for rootkit removal.

[noproblemo]

This nightmare is easy to fix. Go to cnet and download malwarebytes. Do a full system scan (may take up to 30 mins) and it'll detect and remove it with a few clicks of your mouse. Restart and you're done.

[caperjack]

This nightmare is easy to fix. Go to cnet and download malwarebytes. Do a full system scan (may take up to 30 mins) and it'll detect and remove it with a few clicks of your mouse. Restart and you're done.

hi, all threads contain when created dates ,this one you posted to is really in computer years