Help :!:
I have been infected by a trojan horse (C:WINDOWS\hotbtnv.vxd:teozam).
My Norton anti virus detects it but can not access it or deleate it.
I assume it must be in the registry.
Not being computer literate and not confidant enough to edit the registry, after backing up all of the files that i require, would reinstalling windows xp2000 and all the factory set programmes from the discs be a solution or would the virus still remain.
Hope some one can help.
stephen hart.
Hi and welcome to Daniweb forums :).
Download HijackThis selfextracting zip version from here. Once downloaded, double click on the file & it will install into it's own, permanent folder.
Start HJT & press the "Do a system scan and save a log file" button. When the scan is finished a window will pop up giving you the option of where to save it. Save it to desktop where it is easy to access. Open the log file and copy the entire contents of the file & paste it into the body of your post. DO NOT FIX ANYTHING YET. Most of what is there is necessary for the running of your system.
We're a friendly, industry-focused community of developers, IT pros, digital marketers, and technology enthusiasts meeting, networking, learning, and sharing knowledge.