how do i get rid of this?? i have norton antivirus but it will not get rid of this!!! please help
drewdawg79
0
Newbie Poster
DMR
152
Wombat At Large
Team Colleague
Hi drewdawg79, welcome to DaniWeb :)
To begin with, please do the following:
Download the (free) HijackThis utility:
http://www.stevewolfonline.com/Downloads/DMR/Spyware%20Tools/HJT/HijackThis.exe
Once downloaded, follow these instructions to install and run the program:
Create a folder outside of any Temp/Temporary folders for HJT and move it there now. A folder such such as C:\HijackThis or C:\Spyware Tools\HijackThis will do.
Run HijackThis, but do not have HJT fix anything yet; only have it scan your system! Once the scan is complete, the "Scan" button will turn into an option to "Save log...".
Save the log in the folder you created for HijackThis; the saved file will be named "hijackthis.log". Open the log file with Windows Notepad, and cut-n-paste the entire contents of the Notepad file here.
The log contents will tell us a lot about what "nasties" have crept into your system, and once we analyse the log we can tell you what to do from there.
Be a part of the DaniWeb community
We're a friendly, industry-focused community of developers, IT pros, digital marketers, and technology enthusiasts meeting, networking, learning, and sharing knowledge.