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My laptop is infected and I have tried everything I know to clean it. I now need your help to interpret the attached Hyjackthis report.
My normal anti-virus/Firewall is ESET NOD32.
I have run the following, in Safe mode:

  • NOD32 Virus checker
  • Adaware
  • Spybot S&D
  • Karpersky
  • MalwareBytes

All programs found some nasties but I am still infected.
Thank you in advance for your help.

==================================================================
Logfile of Trend Micro HijackThis v2.0.4
Scan saved at 19:09:36, on 9/9/2012
Platform: Windows 7 SP1 (WinNT 6.00.3505)
MSIE: Internet Explorer v9.00 (9.00.8112.16448)
Boot mode: Safe mode with network support

Running processes:
C:\Users\Nigel\AppData\Local\Google\Chrome\Application\chrome.exe
C:\Users\Nigel\AppData\Local\Google\Chrome\Application\chrome.exe
C:\Users\Nigel\AppData\Local\Google\Chrome\Application\chrome.exe
C:\Users\Nigel\AppData\Local\Google\Chrome\Application\chrome.exe
C:\Users\Nigel\AppData\Local\Google\Chrome\Application\chrome.exe
C:\Users\Nigel\AppData\Local\Google\Chrome\Application\chrome.exe
C:\Users\Nigel\AppData\Local\Google\Chrome\Application\chrome.exe
C:\Users\Nigel\AppData\Local\Google\Chrome\Application\chrome.exe
C:\Users\Nigel\AppData\Local\Google\Chrome\Application\chrome.exe
C:\Users\Nigel\AppData\Local\Google\Chrome\Application\chrome.exe
C:\Users\Nigel\AppData\Local\Google\Chrome\Application\chrome.exe
C:\Users\Nigel\AppData\Local\Google\Chrome\Application\chrome.exe
C:\ProgramData\8e0lRvn4.exe
C:\Program Files (x86)\Internet Explorer\iexplore.exe
C:\Program Files (x86)\Internet Explorer\iexplore.exe
C:\Program Files (x86)\Internet Explorer\iexplore.exe
C:\ProgramData\8e0lRvn4.exe
C:\ProgramData\8e0lRvn4.exe
C:\Program Files (x86)\Internet Explorer\iexplore.exe
C:\Program Files (x86)\Internet Explorer\iexplore.exe
C:\Program Files\SmartPCFixer\SmartPcFixer.exe
C:\Program Files (x86)\Internet Explorer\iexplore.exe
C:\Program Files (x86)\Internet Explorer\iexplore.exe
C:\Program Files (x86)\Internet Explorer\iexplore.exe
C:\Program Files (x86)\Internet Explorer\iexplore.exe
C:\Program Files (x86)\Internet Explorer\iexplore.exe
C:\Program Files (x86)\Internet Explorer\iexplore.exe
C:\Users\Nigel\AppData\Local\Google\Chrome\Application\chrome.exe
C:\Users\Nigel\Downloads\HijackThis (1).exe
C:\Program Files (x86)\Internet Explorer\iexplore.exe
C:\Windows\SysWOW64\NOTEPAD.EXE
C:\Program Files (x86)\Internet Explorer\iexplore.exe
C:\Program Files (x86)\Internet Explorer\iexplore.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.internet-home-page.com
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://safesearchr.lavasoft.com/?source=3336ca5f&tbp=homepage&toolbarid=adawaretb&v=2_1&u=9B1099740D3C193EF5997B504294F127
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page = C:\Windows\SysWOW64\blank.htm
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
R3 - URLSearchHook: (no name) - {D3D233D5-9F6D-436C-B6C7-E63F77503B30} - (no file)
R3 - URLSearchHook: (no name) - {50fafaf0-70a9-419d-a109-fa4b4ffd4e37} - (no file)
R3 - URLSearchHook: (no name) - {37483b40-c254-4a72-bda4-22ee90182c1e} - (no file)
R3 - URLSearchHook: (no name) - {687578b9-7132-4a7a-80e4-30ee31099e03} - (no file)
F2 - REG:system.ini: UserInit=userinit.exe,
O2 - BHO: (no name) - {02478D38-C3F9-4efb-9B51-7695ECA05670} - (no file)
O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
O2 - BHO: McAfee Phishing Filter - {27B4851A-3207-45A2-B947-BE8AFE6163AB} - c:\progra~1\mcafee\msk\mskapbho.dll (file missing)
O2 - BHO: RealPlayer Download and Record Plugin for Internet Explorer - {3049C3E9-B461-4BC5-8870-4C09146192CA} - C:\ProgramData\Real\RealPlayer\BrowserRecordPlugin\IE\rpbrowserrecordplugin.dll
O2 - BHO: Increase performance and video formats for your HTML5 <video> - {326E768D-4182-46FD-9C16-1449A49795F4} - C:\Program Files (x86)\DivX\DivX Plus Web Player\ie\DivXHTML5\DivXHTML5.dll
O2 - BHO: Spybot-S&D IE Protection - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~2\SPYBOT~1\SDHelper.dll
O2 - BHO: Ad-Aware Security Toolbar - {6c97a91e-4524-4019-86af-2aa2d567bf5c} - C:\Program Files (x86)\adawaretb\adawareDx.dll
O2 - BHO: Groove GFS Browser Helper - {72853161-30C5-4D22-B7F9-0BBC1D38A37E} - C:\PROGRA~2\MICROS~1\Office14\GROOVEEX.DLL
O2 - BHO: Java(tm) Plug-In SSV Helper - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files (x86)\Java\jre6\bin\ssv.dll
O2 - BHO: Windows Live ID Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
O2 - BHO: SkypeIEPluginBHO - {AE805869-2E5C-4ED4-8F7B-F1F7851A4497} - C:\Program Files (x86)\Skype\Toolbars\Internet Explorer\skypeieplugin.dll
O2 - BHO: URLRedirectionBHO - {B4F3A835-0E21-4959-BA22-42B3008E02FF} - C:\PROGRA~2\MICROS~1\Office14\URLREDIR.DLL
O2 - BHO: Java(tm) Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files (x86)\Java\jre6\bin\jp2ssv.dll
O3 - Toolbar: (no name) - !{30F9B915-B755-4826-820B-08FBA6BD249D} - (no file)
O3 - Toolbar: (no name) - !{37483b40-c254-4a72-bda4-22ee90182c1e} - (no file)
O3 - Toolbar: (no name) - !{5911488E-9D1E-40ec-8CBB-06B231CC153F} - (no file)
O3 - Toolbar: (no name) - !{8FF5E183-ABDE-46EB-B09E-D2AAB95CABE3} - (no file)
O3 - Toolbar: (no name) - !{EF99BD32-C1FB-11D2-892F-0090271D4F88} - (no file)
O3 - Toolbar: (no name) - !{311B58DC-A4DC-4B04-B1B5-60299AD3D803} - (no file)
O3 - Toolbar: Ad-Aware Security Toolbar - {6c97a91e-4524-4019-86af-2aa2d567bf5c} - C:\Program Files (x86)\adawaretb\adawareDx.dll
O4 - HKLM..\Run: [RoxWatchTray] "C:\Program Files (x86)\Common Files\Roxio Shared\13.0\SharedCOM\RoxWatchTray13.exe"
O4 - HKLM..\Run: [Desktop Disc Tool] "C:\Program Files (x86)\Roxio 2011\Roxio Burn\RoxioBurnLauncher.exe"
O4 - HKLM..\Run: [Adobe ARM] "C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe"
O4 - HKLM..\Run: [CPMonitor] "C:\Program Files (x86)\Roxio\CinePlayer\5.0\CPMonitor.exe"
O4 - HKLM..\Run: [LWS] C:\Program Files (x86)\Logitech\LWS\Webcam Software\LWS.exe -hide
O4 - HKLM..\Run: [BCSSync] "C:\Program Files (x86)\Microsoft Office\Office14\BCSSync.exe" /DelayServices
O4 - HKLM..\Run: [RIMBBLaunchAgent.exe] C:\Program Files (x86)\Common Files\Research In Motion\USB Drivers\RIMBBLaunchAgent.exe
O4 - HKLM..\Run: [BrStsWnd] C:\Program Files (x86)\Brownie\BrstsW64.exe Autorun
O4 - HKLM..\Run: [{0228e555-4f9c-4e35-a3ec-b109a192b4c2}] C:\Program Files (x86)\Google\Gmail Notifier\gnotify.exe
O4 - HKLM..\Run: [BrStsMon00] C:\Program Files (x86)\Browny02\Brother\BrStMonW.exe /AUTORUN
O4 - HKLM..\Run: [Intuit SyncManager] C:\Program Files (x86)\Common Files\Intuit\Sync\IntuitSyncManager.exe startup
O4 - HKLM..\Run: [CLMLServer] "C:\Program Files (x86)\CyberLink\Power2Go\CLMLSvc.exe"
O4 - HKLM..\Run: [UpdateP2GoShortCut] "C:\Program Files (x86)\CyberLink\Power2Go\MUITransfer\MUIStartMenu.exe" "C:\Program Files (x86)\CyberLink\Power2Go" UpdateWithCreateOnce "SOFTWARE\CyberLink\Power2Go\6.0"
O4 - HKLM..\Run: [UCam_Menu] "C:\Program Files (x86)\CyberLink\YouCam\MUITransfer\MUIStartMenu.exe" "C:\Program Files (x86)\CyberLink\YouCam" UpdateWithCreateOnce "Software\CyberLink\YouCam\2.0"
O4 - HKLM..\Run: [LGODDFU] "C:\Program Files (x86)\lg_fwupdate\lgfw.exe" blrun
O4 - HKLM..\Run: [SunJavaUpdateSched] "C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe"
O4 - HKLM..\Run: [ROC_roc_dec12] "C:\Program Files (x86)\AVG Secure Search\ROC_roc_dec12.exe" /PROMPT /CMPID=roc_dec12
O4 - HKLM..\Run: [Dell Webcam Central] "C:\Program Files (x86)\Dell Webcam\Dell Webcam Central\WebcamDell2.exe" /mode2
O4 - HKLM..\Run: [APSDaemon] "C:\Program Files (x86)\Common Files\Apple\Apple Application Support\APSDaemon.exe"
O4 - HKLM..\Run: [QuickTime Task] "C:\Program Files (x86)\QuickTime\QTTask.exe" -atboottime
O4 - HKLM..\Run: [DivXUpdate] "C:\Program Files (x86)\DivX\DivX Update\DivXUpdate.exe" /CHECKNOW
O4 - HKLM..\Run: [TkBellExe] "c:\program files (x86)\real\realplayer\Update\realsched.exe" -osboot
O4 - HKLM..\Run: [NETGEAR USB Control Center] C:\Program Files (x86)\NETGEAR\USB Control Center\Control Center.exe -mini
O4 - HKLM..\Run: [Ad-Aware Browsing Protection] "C:\ProgramData\Ad-Aware Browsing Protection\adawarebp.exe"
O4 - HKLM..\Run: [Ad-Aware Antivirus] "C:\Program Files (x86)\Ad-Aware Antivirus\AdAwareLauncher" --windows-run
O4 - HKLM..\RunOnce: [Malwarebytes Anti-Malware] C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamgui.exe /install /silent
O4 - HKLM..\RunOnce: [Malwarebytes Anti-Malware (cleanup)] rundll32.exe "C:\ProgramData\Malwarebytes\Malwarebytes' Anti-Malware\cleanup.dll",ProcessCleanupScript
O4 - HKCU..\Run: [Sidebar] C:\Program Files\Windows Sidebar\sidebar.exe /autoRun
O4 - HKCU..\Run: [Google Update] "C:\Users\Nigel\AppData\Local\Google\Update\GoogleUpdate.exe" /c
O4 - HKCU..\Run: [EasyTether] "C:\Program Files (x86)\Mobile Stream\EasyTether\easytthr.exe"
O4 - HKCU..\Run: [ZumoCast] C:\Program Files (x86)\Zecter\ZumoCast\ZumoLauncher.lnk
O4 - HKCU..\Run: [910EFDF3F69F0EF131B677E8AE1EB61931C9322D._service_run] "C:\Users\Nigel\AppData\Local\Google\Chrome\Application\chrome.exe" --type=service
O4 - HKCU..\Run: [MobileDocuments] C:\Program Files (x86)\Common Files\Apple\Internet Services\ubd.exe
O4 - HKCU..\Run: [uTorrent] "C:\Program Files (x86)\uTorrent\uTorrent.exe" /MINIMIZED
O4 - HKCU..\Run: [GoogleDriveSync] "C:\Program Files (x86)\Google\Drive\googledrivesync.exe" /autostart
O4 - HKCU..\Run: [NETGEARGenie] "C:\Program Files (x86)\NETGEAR Genie\bin\NETGEARGenie.exe" -mini -redirect
O4 - HKCU..\Run: [JmPLtYueNQUfDI.exe] C:\ProgramData\JmPLtYueNQUfDI.exe
O4 - HKCU..\Run: [KSS] "C:\Program Files (x86)\Kaspersky Lab\Kaspersky Security Scan 2.0\kss.exe" /autorun
O4 - HKCU..\Run: [SpybotSD TeaTimer] C:\Program Files (x86)\Spybot - Search & Destroy\TeaTimer.exe
O4 - HKCU..\RunOnce: [Application Restart #1] C:\Users\Nigel\AppData\Local\Google\Chrome\Application\chrome.exe --flag-switches-begin --enable-sync-tabs --flag-switches-end --restore-last-session -- http://mozy.com/stash?utm_source=bkclient&utm_medium=homebkcleint&utm_content=stashbkclient&utm_campaign=beyondb
O4 - HKCU..\RunOnce: [FlashPlayerUpdate] C:\Windows\system32\Macromed\Flash\FlashUtil64_11_3_300_271_ActiveX.exe -update activex
O4 - HKUS\S-1-5-19..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /autoRun (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-19..\RunOnce: [mctadmin] C:\Windows\System32\mctadmin.exe (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-20..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /autoRun (User 'NETWORK SERVICE')
O4 - HKUS\S-1-5-20..\RunOnce: [mctadmin] C:\Windows\System32\mctadmin.exe (User 'NETWORK SERVICE')
O4 - Startup: Twonky 7.0.lnk = C:\Program Files (x86)\Twonky\TwonkyServer\twonkytray.exe
O4 - Global Startup: Bluetooth.lnk = ?
O4 - Global Startup: Intuit Data Protect.lnk = C:\Program Files (x86)\Common Files\Intuit\DataProtect\IntuitDataProtect.exe
O4 - Global Startup: Logitech SetPoint.lnk = ?
O4 - Global Startup: QuickBooks Update Agent.lnk = C:\Program Files (x86)\Common Files\Intuit\QuickBooks\QBUpdate\qbupdate.exe
O4 - Global Startup: QuickBooks_Standard_21.lnk = C:\Program Files (x86)\Intuit\QuickBooks 2012\QBW32.EXE
O4 - Global Startup: WD Quick View.lnk = C:\Program Files\Western Digital\WD SmartWare\WDDMStatus.exe
O8 - Extra context menu item: Add to Google Photos Screensa&ver - res://C:\Windows\system32\GPhotos.scr/200
O8 - Extra context menu item: Download with &Media Finder - C:\Program Files (x86)\Media Downloader\hook.html
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~2\MICROS~1\Office14\EXCEL.EXE/3000
O8 - Extra context menu item: Send image to &Bluetooth Device... - C:\Program Files\WIDCOMM\Bluetooth Software\btsendto_ie_ctx.htm
O8 - Extra context menu item: Send page to &Bluetooth Device... - C:\Program Files\WIDCOMM\Bluetooth Software\btsendto_ie.htm
O9 - Extra button: @C:\Program Files (x86)\Windows Live\Writer\WindowsLiveWriterShortcuts.dll,-1004 - {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - C:\Program Files (x86)\Windows Live\Writer\WriterBrowserExtension.dll
O9 - Extra 'Tools' menuitem: @C:\Program Files (x86)\Windows Live\Writer\WindowsLiveWriterShortcuts.dll,-1003 - {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - C:\Program Files (x86)\Windows Live\Writer\WriterBrowserExtension.dll
O9 - Extra button: Skype Click to Call - {898EA8C8-E7FF-479B-8935-AEC46303B9E5} - C:\Program Files (x86)\Skype\Toolbars\Internet Explorer\skypeieplugin.dll
O9 - Extra button: Send To Bluetooth - {CCA281CA-C863-46ef-9331-5C8D4460577F} - C:\Program Files\WIDCOMM\Bluetooth Software\btsendto_ie.htm
O9 - Extra 'Tools' menuitem: Send to &Bluetooth Device... - {CCA281CA-C863-46ef-9331-5C8D4460577F} - C:\Program Files\WIDCOMM\Bluetooth Software\btsendto_ie.htm
O9 - Extra button: (no name) - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~2\SPYBOT~1\SDHelper.dll
O9 - Extra 'Tools' menuitem: Spybot - Search & Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~2\SPYBOT~1\SDHelper.dll
O10 - Unknown file in Winsock LSP: c:\program files (x86)\common files\microsoft shared\windows live\wlidnsp.dll
O10 - Unknown file in Winsock LSP: c:\program files (x86)\common files\microsoft shared\windows live\wlidnsp.dll
O11 - Options group: [ACCELERATED_GRAPHICS] Accelerated graphics
O16 - DPF: {49312E18-AA92-4CC2-BB97-55DEA7BCADD6} (WMI Class) - http://support.dell.com/systemprofiler/SysProExe.CAB
O18 - Protocol: intu-help-qb5 - {867FCB77-9823-4CD6-8210-D85F968D466F} - C:\Program Files (x86)\Intuit\QuickBooks 2012\HelpAsyncPluggableProtocol.dll
O18 - Protocol: qbwc - {FC598A64-626C-4447-85B8-53150405FD57} - mscoree.dll (file missing)
O18 - Protocol: skype-ie-addon-data - {91774881-D725-4E58-B298-07617B9B86A8} - C:\Program Files (x86)\Skype\Toolbars\Internet Explorer\skypeieplugin.dll
O18 - Protocol: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\PROGRA~2\COMMON~1\Skype\SKYPE4~1.DLL
O18 - Protocol: wlpg - {E43EF6CD-A37A-4A9B-9E6F-83F89B8E6324} - C:\Program Files (x86)\Windows Live\Photo Gallery\AlbumDownloadProtocolHandler.dll
O18 - Filter hijack: text/xml - {807573E5-5146-11D5-A672-00B0D022E945} - C:\Program Files (x86)\Common Files\Microsoft Shared\OFFICE14\MSOXMLMF.DLL
O23 - Service: Roxio SAIB Service (9734BF6A-2DCD-40f0-BAB0-5AAFEEBE1269) - Unknown owner - C:\Program Files (x86)\Roxio\BackOnTrack\App\SaibSVC.exe
O23 - Service: Ad-Aware Service - Lavasoft Limited - C:\Program Files (x86)\Ad-Aware Antivirus\AdAwareService.exe
O23 - Service: Adobe Acrobat Update Service (AdobeARMservice) - Adobe Systems Incorporated - C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\armsvc.exe
O23 - Service: Adobe Flash Player Update Service (AdobeFlashPlayerUpdateSvc) - Adobe Systems Incorporated - C:\Windows\SysWOW64\Macromed\Flash\FlashPlayerUpdateService.exe
O23 - Service: Andrea RT Filters Service (AERTFilters) - Andrea Electronics Corporation - C:\Program Files\Realtek\Audio\HDA\AERTSr64.exe
O23 - Service: @%SystemRoot%\system32\Alg.exe,-112 (ALG) - Unknown owner - C:\Windows\System32\alg.exe (file missing)
O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
O23 - Service: BOT4Service - Unknown owner - C:\Program Files (x86)\Roxio\BackOnTrack\App\BService.exe
O23 - Service: Brother BRAdminPro Scheduler (BRA_Scheduler) - Unknown owner - C:\Program Files (x86)\Brother\BRAdmin Professional 3\bratimer.exe
O23 - Service: BrYNSvc - Brother Industries, Ltd. - C:\Program Files (x86)\Browny02\BrYNSvc.exe
O23 - Service: Bluetooth Service (btwdins) - Broadcom Corporation. - C:\Program Files\WIDCOMM\Bluetooth Software\btwdins.exe
O23 - Service: DisplayLinkManager (DisplayLinkService) - DisplayLink Corp. - C:\Program Files\DisplayLink Core Software\DisplayLinkManager.exe
O23 - Service: @%SystemRoot%\system32\efssvc.dll,-100 (EFS) - Unknown owner - C:\Windows\System32\lsass.exe (file missing)
O23 - Service: ESET Service (ekrn) - ESET - C:\Program Files\ESET\ESET Smart Security\x86\ekrn.exe
O23 - Service: @%systemroot%\system32\fxsresm.dll,-118 (Fax) - Unknown owner - C:\Windows\system32\fxssvc.exe (file missing)
O23 - Service: GoToAssist - Citrix Online, a division of Citrix Systems, Inc. - C:\Program Files (x86)\Citrix\GoToAssist\822\g2aservice.exe
O23 - Service: Google Update Service (gupdate) (gupdate) - Google Inc. - C:\Program Files (x86)\Google\Update\GoogleUpdate.exe
O23 - Service: Google Update Service (gupdatem) (gupdatem) - Google Inc. - C:\Program Files (x86)\Google\Update\GoogleUpdate.exe
O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files (x86)\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: Sentinel HASP License Manager (hasplms) - Unknown owner - C:\Windows\system32\hasplms.exe (file missing)
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files (x86)\Common Files\InstallShield\Driver\1050\Intel 32\IDriverT.exe
O23 - Service: @keyiso.dll,-100 (KeyIso) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
O23 - Service: Kaspersky Security Scan Service (KSS) - Kaspersky Lab ZAO - C:\Program Files (x86)\Kaspersky Lab\Kaspersky Security Scan 2.0\kss.exe
O23 - Service: LightScribeService Direct Disc Labeling Service (LightScribeService) - Hewlett-Packard Company - C:\Program Files (x86)\Common Files\LightScribe\LSSrvc.exe
O23 - Service: MBAMService - Malwarebytes Corporation - C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamservice.exe
O23 - Service: MotoHelper Service (MotoHelper) - Unknown owner - C:\Program Files (x86)\Motorola\MotoHelper\MotoHelperService.exe
O23 - Service: @comres.dll,-2797 (MSDTC) - Unknown owner - C:\Windows\System32\msdtc.exe (file missing)
O23 - Service: @%SystemRoot%\System32\netlogon.dll,-102 (Netlogon) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
O23 - Service: @%systemroot%\system32\psbase.dll,-300 (ProtectedStorage) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
O23 - Service: QBCFMonitorService - Intuit - C:\Program Files (x86)\Common Files\Intuit\QuickBooks\QBCFMonitorService.exe
O23 - Service: Intuit QuickBooks FCS (QBFCService) - Intuit Inc. - C:\Program Files (x86)\Common Files\Intuit\QuickBooks\FCS\Intuit.QuickBooks.FCS.exe
O23 - Service: QBIDPService (QBVSS) - Intuit Inc. - C:\Program Files (x86)\Common Files\Intuit\DataProtect\QBIDPService.exe
O23 - Service: RoxMediaDB12OEM - Sonic Solutions - C:\Program Files (x86)\Common Files\Roxio Shared\OEM\12.0\SharedCOM\RoxMediaDB12OEM.exe
O23 - Service: RoxMediaDB13 - Sonic Solutions - C:\Program Files (x86)\Common Files\Roxio Shared\13.0\SharedCOM\RoxMediaDB13.exe
O23 - Service: Roxio Hard Drive Watcher 12 (RoxWatch12) - Sonic Solutions - C:\Program Files (x86)\Common Files\Roxio Shared\13.0\SharedCOM\RoxWatch13.exe
O23 - Service: @%systemroot%\system32\Locator.exe,-2 (RpcLocator) - Unknown owner - C:\Windows\system32\locator.exe (file missing)
O23 - Service: @%SystemRoot%\system32\samsrv.dll,-1 (SamSs) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
O23 - Service: Ad-Aware (SBAMSvc) - GFI Software - C:\Program Files (x86)\Ad-Aware Antivirus\SBAMSvc.exe
O23 - Service: Skype C2C Service - Skype Technologies S.A. - C:\ProgramData\Skype\Toolbars\Skype C2C Service\c2c_service.exe
O23 - Service: Skype Updater (SkypeUpdate) - Skype Technologies - C:\Program Files (x86)\Skype\Updater\Updater.exe
O23 - Service: @%SystemRoot%\system32\snmptrap.exe,-3 (SNMPTRAP) - Unknown owner - C:\Windows\System32\snmptrap.exe (file missing)
O23 - Service: @%systemroot%\system32\spoolsv.exe,-1 (Spooler) - Unknown owner - C:\Windows\System32\spoolsv.exe (file missing)
O23 - Service: @%SystemRoot%\system32\sppsvc.exe,-101 (sppsvc) - Unknown owner - C:\Windows\system32\sppsvc.exe (file missing)
O23 - Service: stllssvr - MicroVision Development, Inc. - C:\Program Files (x86)\Common Files\SureThing Shared\stllssvr.exe
O23 - Service: SupportSoft RemoteAssist - SupportSoft, Inc. - C:\Program Files (x86)\Common Files\supportsoft\bin\ssrc.exe
O23 - Service: TwonkyProxy - Unknown owner - C:\Program Files (x86)\Twonky\TwonkyServer\twonkyproxy.exe
O23 - Service: TwonkyWebDav - Unknown owner - C:\Program Files (x86)\Twonky\TwonkyServer\twonkywebdav.exe
O23 - Service: @%SystemRoot%\system32\ui0detect.exe,-101 (UI0Detect) - Unknown owner - C:\Windows\system32\UI0Detect.exe (file missing)
O23 - Service: UMVPFSrv - Logitech Inc. - C:\Program Files (x86)\Common Files\logishrd\LVMVFM\UMVPFSrv.exe
O23 - Service: @%SystemRoot%\system32\vaultsvc.dll,-1003 (VaultSvc) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
O23 - Service: @%SystemRoot%\system32\vds.exe,-100 (vds) - Unknown owner - C:\Windows\System32\vds.exe (file missing)
O23 - Service: @%systemroot%\system32\vssvc.exe,-102 (VSS) - Unknown owner - C:\Windows\system32\vssvc.exe (file missing)
O23 - Service: @%SystemRoot%\system32\Wat\WatUX.exe,-601 (WatAdminSvc) - Unknown owner - C:\Windows\system32\Wat\WatAdminSvc.exe (file missing)
O23 - Service: @%systemroot%\system32\wbengine.exe,-104 (wbengine) - Unknown owner - C:\Windows\system32\wbengine.exe (file missing)
O23 - Service: WDFMEService - Western Digital - C:\Program Files\Western Digital\WD SmartWare\WDFME.exe
O23 - Service: WDRulesService - Western Digital - C:\Program Files\Western Digital\WD SmartWare\WDRulesEngine.exe
O23 - Service: @%Systemroot%\system32\wbem\wmiapsrv.exe,-110 (wmiApSrv) - Unknown owner - C:\Windows\system32\wbem\WmiApSrv.exe (file missing)
O23 - Service: @%PROGRAMFILES%\Windows Media Player\wmpnetwk.exe,-101 (WMPNetworkSvc) - Unknown owner - C:\Program Files (x86)\Windows Media Player\wmpnetwk.exe (file missing)
O23 - Service: WSWNDA3100 - Unknown owner - C:\Program Files (x86)\NETGEAR\WNDA3100v2\WifiSvc.exe

--
End of file - 22322 bytes

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Last Post by ocdpcfix.com
0

If you've been potentially infected to the point you can't rid it from safe mode you'll have to try third party recovery, such as through sportmau or acronis, other software that can let you access the PC's environment without using the OS.

Another example would be to use a linux / windows bootable disk via USB or CD that can let you enter an OS environment and run virus / rootkit / trojan scans.

If this still does not rectify the virus, you're only best bet is to backup all files you need on an external drive, wipe & start clean, and thoroughly scan the contents before introducing to your clean PC

I'm not positive base on your post, but it may also be your OS is damaged because of the virus cleaning, and that you may have to re-do the PC regardless.

Edited by jsherm101

0

Hello, Nigel. If you can only run logs/scans in Safe Mode then fine, but it is important to run them in Normal Mode if it is possible. Some malware does not load in Safe Mode, and can be hidden.
For this, disable your Spybot Teatimer service. [SpybotSD TeaTimer]
Start Hijackthis [in Safe Mode], and scan again, place checkmarks against the following entries if they exist, and press Fix Checked.

R3 - URLSearchHook: (no name) - {D3D233D5-9F6D-436C-B6C7-E63F77503B30} - (no file)
R3 - URLSearchHook: (no name) - {50fafaf0-70a9-419d-a109-fa4b4ffd4e37} - (no file)
R3 - URLSearchHook: (no name) - {37483b40-c254-4a72-bda4-22ee90182c1e} - (no file)
R3 - URLSearchHook: (no name) - {687578b9-7132-4a7a-80e4-30ee31099e03} - (no file)
O2 - BHO: (no name) - {02478D38-C3F9-4efb-9B51-7695ECA05670} - (no file)
O4 - HKCU..\Run: [JmPLtYueNQUfDI.exe] C:\ProgramData\JmPLtYueNQUfDI.exe
O18 - Protocol: qbwc - {FC598A64-626C-4447-85B8-53150405FD57} - mscoree.dll (file missing)

Now delete these two files:
C:\ProgramData\8e0lRvn4.exe
C:\ProgramData\JmPLtYueNQUfDI.exe

Good, now scan again in Normal Mode, say how things are.
A small point: I would remove Adaware.. it's not the leader it once was.

0

There are spywares attached to the computer that can only be removed from antispyware

0

Seems like the problem has gone over to maintenance. You need to go with system restore or try recovery to make it fresh

0

I use a program called rogue killer its a good little program follow the instructions of program theres a icon on site that shows a circle with two traingles inside it one upside down thats the download link program will get rid of rootkits etc i fix pcs and get rid of viruses and spyware etc and this is one program i use

0

hello,

If you have tried all those antivirus/malware programs and still can not the rid of the problem, I would recommend saving your data to an external device and reinstalling the OS to factory defaults. You will have to reinstall all the programs that did not come with the pc originally. Hope this helps.

http://www.ocdpcfix.com

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