My daughter's laptop is infected. She forgot to update her anti-virus protection over a long period. I've been working at deleting everything possible that might harbour a bug, but no joy yet.
At the moment the D drive (CD) is not showing at all, the keyboard is not functioning as it should, - some keys print numbers instead of letters -,
An Error loading box pops up on startup, saying: Error loading C:\PROGRA~1\MYWEBS~1\bar\1.bin\MSWBAR.DLL The specified module could not be found,
Online false anti-spyware pop-up windows appear when I try to access real anti-sypware/anti-virus downloads. The last one I tried was AdAware, and after a battle closing the constant barrage of popups it did download, but right afterwards my Broadband router went dead for 12 hours - which was scary even if it was a co-incidence ! Now I have a connection again, but it is not possible to update anything.
I checked with the online link that appraises Hijack This logs and it didn't find anything nasty.
When I try to boot up in Safe Mode the option given is to select First Boot Device, so I'm not sure what to do there. None of the options given lead to Safe Mode.
Does this give you any clues as to what might be happening and how I might be able to fix things ?