Please Will Someone Help Me

[klaura]

I can no longer log onto my homepage unless it is in safe mode.

I have a number of windows come up one which says

The instruction at '0x000000' referenced memory at '0x000000' the memory could not be written. click ok to terminate, click cancel to debug.
Another I have is
This shutdown window was initiated by NT AUTHORITY/SYSTEM
C:WINDOWS/System32/Services.exe'
status code 1073741819
it then counts down from 59 and then my computer shutsdown

also I have the window saying
windows has closed Services and controller app
I have run Spybot, and ewindo and also done another of your scans recomended.

Before this happend I kept having amaena.com pop up window coming up every time I was online.

Please can someone help me with this

KLaura

[gerbil]

just guessing here... restart your puter, when in windows the countdown will start, so go Start > run, and type
shutdown -a
Then control panel, folder options, view tab and select "show hidden files and folders"; uncheck "hide protected opsys files".
Right. now go into C:\windows\system32\drivers and see if you have a file sysbus32.sys - here i am guessing...
post back the answer.....

C:\.. or the root of the drive where windows is installed..

[klaura]

Done that and no I dont have sysbus32.sys.

Have managed though to log into my area without it shuting down this time not sure how but I keep getting amanea and drivercleaner come up every few minutes

[gerbil]

it was a long shot. ok, go to this link, download the file into its own folder [ i suggest a folder in C: alongside program files]. Be in an administrator login, close everything, all applications etc and open the folder, dclick hijackthis.exe, close the explorer window and then click the "scan and save a logfile" button.
When it finishes a notepad with the log results will open; post it here.

http://216.180.233.162/~merijn/files/HijackThis.exe

[gerbil]

klaura, i just looked down the list and saw an earlier post by you - am examining that log now.

[gerbil]

Do you recognise these three entries?

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = file://C:\APPS\IE\offline\uk.htm

O14 - IERESET.INF: START_PAGE_URL=file://C:\APPS\IE\offline\uk.htm

O17 - HKLM\System\CCS\Services\Tcpip\..\{5B05B66B-D653-469F-A3A8-467C148C0BC2}: NameServer = 205.188.146.145

basically i am asking what is this file:- C:\APPS\IE\offline\uk.htm
and do you know this IP :- 205.188.146.145 -is it anything to do with your office network?

[klaura]

This is my home computer so its nothing to do with office network. I am on wireless at home. But I dont recognise any of the entries but then I wouldnt I'm a bit of a computer alien

[klaura]

Logfile of HijackThis v1.99.1
Scan saved at 15:45:34, on 15/11/2006
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Windows Defender\MsMpEng.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\AOL\ACS\AOLAcsd.exe
C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe
C:\Program Files\IVT Corporation\BlueSoleil\BTNtService.exe
c:\APPS\Powercinema\Kernel\TV\CLCapSvc.exe
C:\Program Files\CyberLink\Shared Files\CLML_NTService\CLMLServer.exe
C:\Program Files\CyberLink\Shared Files\CLML_NTService\CLMLService.exe
c:\APPS\HIDSERVICE\HIDSERVICE.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\WINDOWS\system32\slserv.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Common Files\Ulead Systems\DVD\ULCDRSvr.exe
c:\APPS\Powercinema\Kernel\TV\CLSched.exe
C:\WINDOWS\SOUNDMAN.EXE
C:\Program Files\Common Files\Ulead Systems\AutoDetector\monitor.exe
C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\E_FATI9EE.EXE
C:\WINDOWS\vsnpstd2.exe
C:\Program Files\BT Voyager 105 ADSL Modem\dslstat.exe
C:\Program Files\BT Voyager 105 ADSL Modem\dslagent.exe
C:\Program Files\VoyagerTest\fts.exe
C:\Program Files\Common Files\AOL\ACS\AOLDial.exe
C:\Program Files\Common Files\AOL\1146088720\ee\AOLSoftware.exe
C:\WINDOWS\system32\rundll32.exe
C:\Program Files\Windows Defender\MSASCui.exe
C:\Program Files\QuickTime\qttask.exe
C:\APPS\skype\phone\Skype.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Program Files\MSN Messenger\msnmsgr.exe
C:\Program Files\AOL 9.0b\aoltray.exe
C:\WINDOWS\system32\wscntfy.exe
c:\program files\common files\aol\1146088720\ee\services\antiSpywareApp\ver2_0_31_1\AOLSP Scheduler.exe
C:\WINDOWS\explorer.exe
c:\program files\common files\aol\1146088720\ee\aolsoftware.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\AOL 9.0a\waol.exe
C:\Program Files\AOL 9.0a\shellmon.exe
C:\Program Files\Common Files\AOL\aoltpspd.exe
C:\WINDOWS\System32\svchost.exe
D:\Documents and Settings\Kaye\Desktop\spyware tools\hijackthis\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.google.co.uk/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = file://C:\APPS\IE\offline\uk.htm
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Packard Bell
R3 - URLSearchHook: AOLTBSearch Class - {EA756889-2338-43DB-8F07-D1CA6FB9C90D} - C:\Program Files\AOL\AOL Toolbar 2.0\aoltb.dll
O2 - BHO: Yahoo! Toolbar Helper - {02478D38-C3F9-4EFB-9B51-7695ECA05670} - C:\Program Files\Yahoo!\Companion\Installs\cpn0\yt.dll
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.5.0_09\bin\ssv.dll
O2 - BHO: AOL Toolbar Launcher - {7C554162-8CB7-45A4-B8F4-8EA1C75885F9} - C:\Program Files\AOL\AOL Toolbar 2.0\aoltb.dll
O2 - BHO: Windows Live Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar2.dll
O2 - BHO: MSNToolBandBHO - {BDBD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Program Files\MSN Apps\MSN Toolbar\MSN Toolbar\01.02.5000.1021\en-us\msntb.dll
O2 - BHO: EpsonToolBandKicker Class - {E99421FB-68DD-40F0-B4AC-B7027CAE2F1A} - C:\Program Files\EPSON\EPSON Web-To-Page\EPSON Web-To-Page.dll
O3 - Toolbar: MSN - {BDAD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Program Files\MSN Apps\MSN Toolbar\MSN Toolbar\01.02.5000.1021\en-us\msntb.dll
O3 - Toolbar: EPSON Web-To-Page - {EE5D279F-081B-4404-994D-C6B60AAEBA6D} - C:\Program Files\EPSON\EPSON Web-To-Page\EPSON Web-To-Page.dll
O3 - Toolbar: AOL Toolbar - {DE9C389F-3316-41A7-809B-AA305ED9D922} - C:\Program Files\AOL\AOL Toolbar 2.0\aoltb.dll
O3 - Toolbar: AOL Toolbar - {4982D40A-C53B-4615-B15B-B5B5E98D167C} - C:\Program Files\AOL Toolbar\toolbar.dll
O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn0\yt.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar2.dll
O4 - HKLM\..\Run: [IMJPMIG8.1] "C:\WINDOWS\IME\imjp8_1\IMJPMIG.EXE" /Spoil /RemAdvDef /Migration32
O4 - HKLM\..\Run: [SoundMan] SOUNDMAN.EXE
O4 - HKLM\..\Run: [Ulead AutoDetector v2] C:\Program Files\Common Files\Ulead Systems\AutoDetector\monitor.exe
O4 - HKLM\..\Run: [EPSON Stylus CX6600 Series] C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\E_FATI9EE.EXE /P26 "EPSON Stylus CX6600 Series" /O6 "USB001" /M "Stylus CX6600"
O4 - HKLM\..\Run: [SNPSTD2] C:\WINDOWS\vsnpstd2.exe
O4 - HKLM\..\Run: [DSLSTATEXE] C:\Program Files\BT Voyager 105 ADSL Modem\dslstat.exe icon
O4 - HKLM\..\Run: [DSLAGENTEXE] C:\Program Files\BT Voyager 105 ADSL Modem\dslagent.exe
O4 - HKLM\..\Run: [%FP%Friendly fts.exe] "C:\Program Files\VoyagerTest\fts.exe"
O4 - HKLM\..\Run: [AOLDialer] C:\Program Files\Common Files\AOL\ACS\AOLDial.exe
O4 - HKLM\..\Run: [HostManager] C:\Program Files\Common Files\AOL\1146088720\ee\AOLSoftware.exe
O4 - HKLM\..\Run: [eTrustPPAP] "C:\Program Files\CA\eTrust Internet Security Suite\eTrust PestPatrol Anti-Spyware\PPActiveDetection.exe"
O4 - HKLM\..\Run: [BluetoothAuthenticationAgent] rundll32.exe bthprops.cpl,,BluetoothAuthenticationAgent
O4 - HKLM\..\Run: [Windows Defender] "C:\Program Files\Windows Defender\MSASCui.exe" -hide
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKCU\..\Run: [Skype] "C:\APPS\skype\phone\Skype.exe" /nosplash /minimized
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [msnmsgr] "C:\Program Files\MSN Messenger\msnmsgr.exe" /background
O4 - Global Startup: AOL 9.0 Tray Icon.lnk = C:\Program Files\AOL 9.0b\aoltray.exe
O4 - Global Startup: AOL Broadband Check-Up.lnk = C:\Program Files\AOL\Broadband CheckUp\bin\matcli.exe
O4 - Global Startup: BlueSoleil.lnk = ?
O8 - Extra context menu item: &AOL Toolbar Search - c:\program files\aol\aol toolbar 2.0\resources\en-GB\local\search.html
O8 - Extra context menu item: &Google Search - res://C:\Program Files\Google\GoogleToolbar1.dll/cmsearch.html
O8 - Extra context menu item: &Translate English Word - res://C:\Program Files\Google\GoogleToolbar1.dll/cmwordtrans.html
O8 - Extra context menu item: Backward Links - res://C:\Program Files\Google\GoogleToolbar1.dll/cmbacklinks.html
O8 - Extra context menu item: Cached Snapshot of Page - res://C:\Program Files\Google\GoogleToolbar1.dll/cmcache.html
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
O8 - Extra context menu item: Similar Pages - res://C:\Program Files\Google\GoogleToolbar1.dll/cmsimilar.html
O8 - Extra context menu item: Translate Page into English - res://C:\Program Files\Google\GoogleToolbar1.dll/cmtrans.html
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
O14 - IERESET.INF: START_PAGE_URL=file://C:\APPS\IE\offline\uk.htm
O16 - DPF: {0EB0E74A-2A76-4AB3-A7FB-9BD8C29F7F75} (CKAVWebScan Object) - http://www.kaspersky.com/kos/english/kavwebscan_unicode.cab
O16 - DPF: {1239CC52-59EF-4DFA-8C61-90FFA846DF7E} (Musicnotes Viewer) - http://www.musicnotes.com/download/mnviewer.cab
O16 - DPF: {14B87622-7E19-4EA8-93B3-97215F77A6BC} (MessengerStatsClient Class) - http://messenger.zone.msn.com/binary/MessengerStatsPAClient.cab31267.cab
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?LinkID=39204
O16 - DPF: {4A3CF76B-EC7A-405D-A67D-8DC6B52AB35B} (QDiagAOLCCUpdateObj Class) - http://aolcc.aolsvc.aol.co.uk/computercheckup/qdiagcc.cab
O16 - DPF: {8E0D4DE5-3180-4024-A327-4DFAD1796A8D} (MessengerStatsClient Class) - http://messenger.zone.msn.com/binary/MessengerStatsClient.cab31267.cab
O16 - DPF: {B8BE5E93-A60C-4D26-A2DC-220313175592} (ZoneIntro Class) - http://messenger.zone.msn.com/binary/ZIntro.cab47946.cab
O16 - DPF: {E6187999-9FEC-46A1-A20F-F4CA977D5643} (ZoneChess Object) - http://messenger.zone.msn.com/binary/Chess.cab31267.cab
O17 - HKLM\System\CCS\Services\Tcpip\..\{5B05B66B-D653-469F-A3A8-467C148C0BC2}: NameServer = 205.188.146.145
O18 - Protocol: livecall - {828030A1-22C1-4009-854F-8E305202313F} - C:\PROGRA~1\MSNMES~1\MSGRAP~1.DLL
O18 - Protocol: msnim - {828030A1-22C1-4009-854F-8E305202313F} - C:\PROGRA~1\MSNMES~1\MSGRAP~1.DLL
O20 - AppInit_DLLs: MsgPlusLoader.dll
O20 - Winlogon Notify: WgaLogon - C:\WINDOWS\SYSTEM32\WgaLogon.dll
O23 - Service: AOL Connectivity Service (AOL ACS) - America Online, Inc. - C:\Program Files\Common Files\AOL\ACS\AOLAcsd.exe
O23 - Service: AVG Anti-Spyware Guard - Anti-Malware Development a.s. - C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe
O23 - Service: BlueSoleil Hid Service - Unknown owner - C:\Program Files\IVT Corporation\BlueSoleil\BTNtService.exe
O23 - Service: Bonjour Service - Unknown owner - C:\Program Files\Bonjour\mDNSResponder.exe (file missing)
O23 - Service: CyberLink Background Capture Service (CBCS) (CLCapSvc) - Unknown owner - c:\APPS\Powercinema\Kernel\TV\CLCapSvc.exe
O23 - Service: CyberLink Task Scheduler (CTS) (CLSched) - Unknown owner - c:\APPS\Powercinema\Kernel\TV\CLSched.exe
O23 - Service: CyberLink Media Library Service - Cyberlink - C:\Program Files\CyberLink\Shared Files\CLML_NTService\CLMLServer.exe
O23 - Service: Generic Service for HID Keyboard Input Collections (GenericHidService) - Unknown owner - c:\APPS\HIDSERVICE\HIDSERVICE.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: iPodService - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: SmartLinkService (SLService) - - C:\WINDOWS\SYSTEM32\slserv.exe
O23 - Service: Ulead Burning Helper (UleadBurningHelper) - Ulead Systems, Inc. - C:\Program Files\Common Files\Ulead Systems\DVD\ULCDRSvr.exe

[gerbil]

Sorry for the delay, but sleeping must be done.
kaye, run HT again and then check those three entries i posted above and fix them.
I would like you to download CCleaner from http://www.ccleaner.com/ and put it in a new folder. You should aim to keep this one for general use. I set it using the install checkboxes to only open from the recycle bin. It's just a neater thing.
Run it by dclicking recycle bin icon and clicking on CCleaner.
[Investigate its options and settings... then perhaps keep it with altered settings for general cleanup work, to empty temp files, the recycle bin, clearing cookies, histories... you choose.]
Finally try this scan online:- http://www.pandasoftware.com/products/activescan? Give them some details, and follow the scan buttons. If it finds anything then post the log here.
Btw, get Adaware SE Personal from http://www.lavasoft.de/software/adaware/
- install it. Update it. Explore what settings you can change in it [via the cogwheel icon up top, if you are comfortable with that... you won't hurt anything]. Put an icon on your desktop for regular use. It's a very competent scan that you can run every 2 weeks or so, or whenever you suspect foul play.
Cheers.

[klaura]

Here the pandascan details
Thanks for helping me

Incident Status Location

Adware:adware program Not disinfected c:\windows\ss3unstl.exe
Spyware:Cookie/DriveCleaner Not disinfected D:\Documents and Settings\Alex\Cookies\alex@drivecleaner[1].txt
Spyware:Cookie/Statcounter Not disinfected D:\Documents and Settings\Alex\Cookies\alex@statcounter[2].txt
Spyware:Cookie/DriveCleaner Not disinfected D:\Documents and Settings\Alex\Cookies\[e-mail][2].txt
Spyware:Cookie/Reliablestats Not disinfected D:\Documents and Settings\Alex\Cookies\[e-mail][2].txt
Spyware:Cookie/Toplist Not disinfected D:\Documents and Settings\Alex\Cookies\alex@toplist[1].txt
Spyware:Cookie/DriveCleaner Not disinfected D:\Documents and Settings\Alex\Cookies\[e-mail][2].txt
Spyware:Cookie/2o7 Not disinfected D:\Documents and Settings\Guest\Cookies\guest@2o7[1].txt
Spyware:Cookie/Doubleclick Not disinfected D:\Documents and Settings\Guest\Cookies\guest@doubleclick[1].txt
Spyware:Cookie/DriveCleaner Not disinfected D:\Documents and Settings\Guest\Cookies\guest@drivecleaner[1].txt
Spyware:Cookie/Mediaplex Not disinfected D:\Documents and Settings\Guest\Cookies\guest@mediaplex[1].txt
Spyware:Cookie/RealMedia Not disinfected D:\Documents and Settings\Guest\Cookies\guest@realmedia[1].txt
Spyware:Cookie/DriveCleaner Not disinfected D:\Documents and Settings\Guest\Cookies\[e-mail][2].txt
Spyware:Cookie/DriveCleaner Not disinfected D:\Documents and Settings\Guest\Cookies\[e-mail][2].txt
Spyware:Cookie/Systemdoctor Not disinfected D:\Documents and Settings\Guest\Cookies\[e-mail][1].txt
Spyware:Cookie/Adrevolver Not disinfected D:\Documents and Settings\Kaye\Cookies\kaye@adrevolver[1].txt
Spyware:Cookie/adultfriendfinder Not disinfected D:\Documents and Settings\Kaye\Cookies\kaye@adultfriendfinder[2].txt
Spyware:Cookie/Atwola Not disinfected D:\Documents and Settings\Kaye\Cookies\kaye@atwola[1].txt
Spyware:Cookie/Cgi-bin Not disinfected D:\Documents and Settings\Kaye\Cookies\kaye@cgi-bin[2].txt
Spyware:Cookie/DriveCleaner Not disinfected D:\Documents and Settings\Kaye\Cookies\kaye@drivecleaner[1].txt
Spyware:Cookie/Serving-sys Not disinfected D:\Documents and Settings\Kaye\Cookies\kaye@serving-sys[1].txt
Spyware:Cookie/Servlet Not disinfected D:\Documents and Settings\Kaye\Cookies\kaye@servlet[1].txt
Spyware:Cookie/DriveCleaner Not disinfected D:\Documents and Settings\Kaye\Cookies\[e-mail][2].txt
Spyware:Cookie/Toplist Not disinfected D:\Documents and Settings\Kaye\Cookies\kaye@toplist[1].txt
Spyware:Cookie/Tribalfusion Not disinfected D:\Documents and Settings\Kaye\Cookies\kaye@tribalfusion[1].txt
Spyware:Cookie/DriveCleaner Not disinfected D:\Documents and Settings\Kaye\Cookies\[e-mail][2].txt
Spyware:Cookie/Systemdoctor Not disinfected D:\Documents and Settings\Kaye\Cookies\[e-mail][1].txt
Spyware:Cookie/Xiti Not disinfected D:\Documents and Settings\Kaye\Cookies\kaye@xiti[1].txt

[gerbil]

hello kaye, this should not be difficult. Did you run CCleaner before you did the Panda scan? Because it would have cleaned your cookie folder...
Anyway, if you have since reset this then go to control panel, folder options, view tab and select "show hidden files and folders".
Navigate to C:\windows\ss3unstl.exe and delete this file.
Open CCleaner and click the cleaner [top] icon. With Windows tab selected, uncheck Internet Explorer, then check both Temp Inet Files and Cookies.
Uncheck Windows Explorer, uncheck System, then check Empty Recycle bin.
Uncheck Advanced. Press Run Cleaner and OK.
[that is a good way to leave Ccleaner for general, occasional cleaning..]
Now go to Issues icon and uncheck Registry Integrity, then check Applications and Application Paths.
Uncheck File Integrity. Press Scan for Issues and then Fix Issues if it finds any.
Did you already fix those 3 HT log entries i mentioned? You must.
Finally, for safety's sake, please go to control panel, folder options, view tab and recheck "hide protected opsys files".
You may like to make a new restore point also.
Fine, let us know how you get on, and if there are any further problems.

[klaura]

Done all that and so far so good, Thank you so much for your help

klaura

[gerbil]

Cool, we're done then? Glad it worked out. Cheers!

[flogabbin]

I read your response -my problem is that I get a variety of pop ups saying the instruction at 0x00000008 referenced memory@0x00000008.(/e /11 etc.)the memory could not be written/read
any suggestions would be appreciated
flo
[e-mail]
/
[e-mail]
201-6454221

[gerbil]

flogabbin, you should do these things [in this order] so that someone can help you:
Get ATF Cleaner:
==Download this temp file cleaner from http://www.atribune.org/ccount/click.php?id=1 --click in the download window to run it, and when ATF Cleaner opens go Select all, and then Empty Selected.
Next click Firefox [if you have that browser..] at the top, Select All again, and Empty Selected again. Follow that procedure also if you have Opera.
Close ATF.
[If you wish, save ATF Cleaner to your desktop or a cleaning folder somewhere as it is a fairly useful tool for occasional use.]

Now run AVG - AS:
==GET AVG antispyware 7.5 here.. http://free.grisoft.com/doc/5390/lng/us/tpl/v5
or here.. http://free.grisoft.com/freeweb.php/doc/5390/lng/us/tpl/v5#avg-anti-spyware-free
-the link is almost at the bottom of the page , avgas 7.5.0.50. Install it and UPDATE it.
Start AVG a-s 7.5;
-under Scanner/ Settings please set Recommended actions to Quarantine, and run the scan.
-click Apply all actions and then save the log file. Post the log file.

Finally, HiJackThis:
==download hijackthis: http://216.180.233.162/~merijn/files/HijackThis.exe
-install it to a new folder alongside your program files and then rename the Hijackthis.exe to imabunny.exe.
-in that folder start HijackThis by dclicking the .exe; now close ALL other applications and any open windows including the explorer window containing HijackThis.
-click the Scan and Save a Logfile button. Post the log here.

[flogabbin]

Gerbil,thanx 4 answering.I downloaded ccleaner & everything is ok-I deleted all cookies etc.-Should I dl atribune too? if not I'm not sure of the hijack instructions.

[flogabbin]

[Is this what u want? Logfile of HijackThis v1.99.1
Scan saved at 11:57:53 PM, on 6/13/2007
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)
Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\PROGRA~1\AVGFRE~1\avgamsvr.exe
C:\PROGRA~1\AVGFRE~1\avgupsvc.exe
C:\PROGRA~1\AVGFRE~1\avgemc.exe
C:\PROGRA~1\AVGFRE~1\avgcc.exe
C:\WINDOWS\system32\nvsvc32.exe
C:\WINDOWS\system32\slserv.exe
C:\Program Files\Google\GoogleToolbarNotifier\1.2.1128.5462\GoogleToolbarNotifier.exe
C:\Program Files\Microsoft Office\OFFICE11\OUTLOOK.EXE
C:\Program Files\Microsoft Office\OFFICE11\WINWORD.EXE
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe
C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\avgas.exe
C:\Documents and Settings\User\Local Settings\Temporary Internet Files\Content.IE5\F7Q9SBCV\HijackThis[1].exe
R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://ui.skype.com/ui/0/2.5.0.154/en/exitsurvey?
R3 - URLSearchHook: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll
O2 - BHO: Yahoo! Toolbar Helper - {02478D38-C3F9-4EFB-9B51-7695ECA05670} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\AcrobatR 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.5.0_10\bin\ssv.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar1.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar1.dll
O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll
O4 - HKLM\..\Run: [AVG7_CC] C:\PROGRA~1\AVGFRE~1\avgcc.exe /STARTUP
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\system32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [!AVG Anti-Spyware] "C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\avgas.exe" /minimized
O4 - HKCU\..\Run: [swg] C:\Program Files\Google\GoogleToolbarNotifier\1.2.1128.5462\GoogleToolbarNotifier.exe
O8 - Extra context menu item: &יצא ל- Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_10\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_10\bin\ssv.dll
O9 - Extra button: ??÷? - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {30528230-99f7-4bb4-88d8-fa1d4f56a2ab} (YInstStarter Class) - C:\Program Files\Yahoo!\Common\yinsthelper.dll
O16 - DPF: {A18962F6-E6ED-40B1-97C9-1FB36F38BFA8} (Aurigma Image Uploader 3.5 Control) - http://www.photo-print.co.il/uploadComForPhotoPrint/ImageUploader3.cab
O18 - Protocol: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\PROGRA~1\COMMON~1\Skype\SKYPE4~1.DLL
O23 - Service: Adobe LM Service - Adobe Systems - C:\Program Files\Common Files\Adobe Systems Shared\Service\Adobelmsvc.exe
O23 - Service: Autodesk Licensing Service - Autodesk - C:\Program Files\Common Files\Autodesk Shared\Service\AdskScSrv.exe
O23 - Service: AVG Anti-Spyware Guard - GRISOFT s.r.o. - C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe
O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT, s.r.o. - C:\PROGRA~1\AVGFRE~1\avgamsvr.exe
O23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. - C:\PROGRA~1\AVGFRE~1\avgupsvc.exe
O23 - Service: AVG E-mail Scanner (AVGEMS) - GRISOFT, s.r.o. - C:\PROGRA~1\AVGFRE~1\avgemc.exe
O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\system32\nvsvc32.exe
O23 - Service: SmartLinkService (SLService) - - C:\WINDOWS\SYSTEM32\slserv.exe

[flogabbin]

I also got the following results as well:

* HijackThis v1.99.1 *
Written by Merijn - [e-mail]
http://www.merijn.org/files/hijackthis.zip
http://www.merijn.org/index.html
See bottom for version history.
The different sections of hijacking possibilities have been separated into the following groups.
You can get more detailed information about an item by selecting it from the list of found items OR highlighting the relevant line below, and clicking 'Info on selected item'.
R - Registry, StartPage/SearchPage changes
R0 - Changed registry value
R1 - Created registry value
R2 - Created registry key
R3 - Created extra registry value where only one should be
F - IniFiles, autoloading entries
F0 - Changed inifile value
F1 - Created inifile value
F2 - Changed inifile value, mapped to Registry
F3 - Created inifile value, mapped to Registry
N - Netscape/Mozilla StartPage/SearchPage changes
N1 - Change in prefs.js of Netscape 4.x
N2 - Change in prefs.js of Netscape 6
N3 - Change in prefs.js of Netscape 7
N4 - Change in prefs.js of Mozilla
O - Other, several sections which represent:
O1 - Hijack of auto.search.msn.com with Hosts file
O2 - Enumeration of existing MSIE BHO's
O3 - Enumeration of existing MSIE toolbars
O4 - Enumeration of suspicious autoloading Registry entries
O5 - Blocking of loading Internet Options in Control Panel
O6 - Disabling of 'Internet Options' Main tab with Policies
O7 - Disabling of Regedit with Policies
O8 - Extra MSIE context menu items
O9 - Extra 'Tools' menuitems and buttons
O10 - Breaking of Internet access by New.Net or WebHancer
O11 - Extra options in MSIE 'Advanced' settings tab
O12 - MSIE plugins for file extensions or MIME types
O13 - Hijack of default URL prefixes
O14 - Changing of IERESET.INF
O15 - Trusted Zone Autoadd
O16 - Download Program Files item
O17 - Domain hijack
O18 - Enumeration of existing protocols and filters
O19 - User stylesheet hijack
O20 - AppInit_DLLs autorun Registry value, Winlogon Notify Registry keys
O21 - ShellServiceObjectDelayLoad (SSODL) autorun Registry key
O22 - SharedTaskScheduler autorun Registry key
O23 - Enumeration of NT Services
Command-line parameters:
* /autolog - Automatically scan the system, save a logfile and open it
* /ihatewhitelists - ignore all internal whitelists
* /uninstall - remove all HijackThis Registry entries, backups and quit
* Version history *
[v1.99.1]
* Added Winlogon Notify keys to O20 listing
* Fixed crashing bug on certain Win2000 and WinXP systems at O23 listing
* Fixed lots and lots of 'unexpected error' bugs
* Fixed lots of inproper functioning bugs (i.e. stuff that didn't work)
* Added 'Delete NT Service' function in Misc Tools section
* Added ProtocolDefaults to O15 listing
* Fixed MD5 hashing not working
* Fixed 'ISTSVC' autorun entries with garbage data not being fixed
* Fixed HijackThis uninstall entry not being updated/created on new versions
* Added Uninstall Manager in Misc Tools to manage 'Add/Remove Software' list
* Added option to scan the system at startup, then show results or quit if nothing found
[v1.99]
* Added O23 (NT Services) in light of newer trojans
* Integrated ADS Spy into Misc Tools section
* Added 'Action taken' to info in 'More info on this item'
[v1.98]
* Definitive support for Japanese/Chinese/Korean systems
* Added O20 (AppInit_DLLs) in light of newer trojans
* Added O21 (ShellServiceObjectDelayLoad, SSODL) in light of newer trojans
* Added O22 (SharedTaskScheduler) in light of newer trojans
* Backups of fixed items are now saved in separate folder
* HijackThis now checks if it was started from a temp folder
* Added a small process manager (Misc Tools section)
[v1.96]
* Lots of bugfixes and small enhancements! Among others:
* Fix for Japanese IE toolbars
* Fix for searchwww.com fake CLSID trick in IE toolbars and BHO's
* Attributes on Hosts file will now be restored when scanning/fixing/restoring it.
* Added several files to the LSP whitelist
* Fixed some issues with incorrectly re-encrypting data, making R0/R1 go undetected until a restart
* All sites in the Trusted Zone are now shown, with the exception of those on the nonstandard but safe domain list
[v1.95]
* Added a new regval to check for from Whazit hijack (Start Page_bak).
* Excluded IE logo change tweak from toolbar detection (BrandBitmap and SmBrandBitmap).
* New in logfile: Running processes at time of scan.
* Checkmarks for running StartupList with /full and /complete in HijackThis UI.
* New O19 method to check for Datanotary hijack of user stylesheet.
* Google.com IP added to whitelist for Hosts file check.
[v1.94]
* Fixed a bug in the Check for Updates function that could cause corrupt downloads on certain systems.
* Fixed a bug in enumeration of toolbars (Lop toolbars are now listed!).
* Added imon.dll, drwhook.dll and wspirda.dll to LSP safelist.
* Fixed a bug where DPF could not be deleted.
* Fixed a stupid bug in enumeration of autostarting shortcuts.
* Fixed info on Netscape 6/7 and Mozilla saying '%shitbrowser%' (oops).
* Fixed bug where logfile would not auto-open on systems that don't have .log filetype registered.
* Added support for backing up F0 and F1 items (d'oh!).
[v1.93]
* Added mclsp.dll (McAfee), WPS.DLL (Sygate Firewall), zklspr.dll (Zero Knowledge) and mxavlsp.dll (OnTrack) to LSP safelist.
* Fixed a bug in LSP routine for Win95.
* Made taborder nicer.
* Fixed a bug in backup/restore of IE plugins.
* Added UltimateSearch hijack in O17 method (I think).
* Fixed a bug with detecting/removing BHO's disabled by BHODemon.
* Also fixed a bug in StartupList (now version 1.52.1).
[v1.92]
* Fixed two stupid bugs in backup restore function.
* Added DiamondCS file to LSP files safelist.
* Added a few more items to the protocol safelist.
* Log is now opened immediately after saving.
* Removed rd.yahoo.com from NSBSD list (spammers are starting to use this, no doubt spyware authors will follow).
* Updated integrated StartupList to v1.52.
* In light of SpywareNuker/BPS Spyware Remover, any strings relevant to reverse-engineers are now encrypted.
* Rudimentary proxy support for the Check for Updates function.
[v1.91]
* Added rd.yahoo.com to the Nonstandard But Safe Domains list.
* Added 8 new protocols to the protocol check safelist, as well as showing the file that handles the protocol in the log (O18).
* Added listing of programs/links in Startup folders (O4).
* Fixed 'Check for Update' not detecting new versions.
[v1.9]
* Added check for Lop.com 'Domain' hijack (O17).
* Bugfix in URLSearchHook (R3) fix.
* Improved O1 (Hosts file) check.
* Rewrote code to delete BHO's, fixing a really nasty bug with orphaned BHO keys.
* Added AutoConfigURL and proxyserver checks (R1).
* IE Extensions (Button/Tools menuitem) in HKEY_CURRENT_USER are now also detected.
* Added check for extra protocols (O18).
[v1.81]
* Added 'ignore non-standard but safe domains' option.
* Improved Winsock LSP hijackers detection.
* Integrated StartupList updated to v1.4.
[v1.8]
* Fixed a few bugs.
* Adds detecting of free.aol.com in Trusted Zone.
* Adds checking of URLSearchHooks key, which should have only one value.
* Adds listing/deleting of Download Program Files.
* Integrated StartupList into the new 'Misc Tools' section of the Config screen!
[v1.71]
* Improves detecting of O6.
* Some internal changes/improvements.
[v1.7]
* Adds backup function! Yay!
* Added check for default URL prefix
* Added check for changing of IERESET.INF
* Added check for changing of Netscape/Mozilla homepage and default search engine.
[v1.61]
* Fixes Runtime Error when Hosts file is empty.
[v1.6]
* Added enumerating of MSIE plugins
* Added check for extra options in 'Advanced' tab of 'Internet Options'.
[v1.5]
* Adds 'Uninstall & Exit' and 'Check for update online' functions.
* Expands enumeration of autoloading Registry entries (now also scans for .vbs, .js, .dll, rundll32 and service)
[v1.4]
* Adds repairing of broken Internet access (aka Winsock or LSP fix) by New.Net/WebHancer
* A few bugfixes/enhancements
[v1.3]
* Adds detecting of extra MSIE context menu items
* Added detecting of extra 'Tools' menu items and extra buttons
* Added 'Confirm deleting/ignoring items' checkbox
[v1.2]
* Adds 'Ignorelist' and 'Info' functions
[v1.1]
* Supports BHO's, some default URL changes
[v1.0]
* Original release
A good thing to do after version updates is clear your Ignore list and re-add them, as the format of detected items sometimes changes.

[flogabbin]

In addistion to the 1st problem now I can't shut down-an empty Word doc appears & I can't get rid of it . It keeps coming back in a loop! I also get Microsoft error –send this report / don't send_help I feel like I'm in quick sand!!

[gerbil]

Heya, floba... no , don't worry about ATF cleaner, ccleaner does a similar job for our purposes.
You did not quite get the hijackthis instructions right, the new folder and name change are important items; adding [1] may not do the job. Your log shows clean, and it may be because of the unchanged name... try again,please.
Skip pressing the info button - that's all it is, a bit of info to explain things for you.
Did you run AVG AS? ..it would be nice to see the log.
And the exact error code would be handy to have... in your first posting it does not seem quite right.
And finally, dl and run Combofix:
==Download this file to your desktop: http://www.techsupportforum.com/sectools/sUBs/ComboFix.exe
...or from here: http://download.bleepingcomputer.com/sUBs/ComboFix.exe
- to run it dclick combofix.exe and follow the prompts to start it. When finished, it will produce a log, C:\Combofix.txt - post that log in your next reply.
A word of caution - do not touch your mouse/keyboard until the scan has completed. The scan will temporarily disable your desktop, and if interrupted may leave your desktop disabled. If this occurs, please reboot to restore the desktop.

So, please, we'd like to see an AVG log, combofix log, and finally make a new hijackthislog [with the .exe renamed!]
And the error code in full...

[flogabbin]

I really appreciate this-my technician hasn't showed up!
I ran avg anti spyware-is that avgas? If so
should I uninstall the hijack I have?& then reinstall it with the name-that part was a little confusing to me-In the meanwhile I'll dl & run combofix ok?

Heya, floba... no , don't worry about ATF cleaner, ccleaner does a similar job for our purposes.
You did not quite get the hijackthis instructions right, the new folder and name change are important items; adding [1] may not do the job. Your log shows clean, and it may be because of the unchanged name... try again,please.
Skip pressing the info button - that's all it is, a bit of info to explain things for you.
Did you run AVG AS? ..it would be nice to see the log.
And the exact error code would be handy to have... in your first posting it does not seem quite right.
And finally, dl and run Combofix:
==Download this file to your desktop: http://www.techsupportforum.com/sectools/sUBs/ComboFix.exe
...or from here: http://download.bleepingcomputer.com/sUBs/ComboFix.exe
- to run it dclick combofix.exe and follow the prompts to start it. When finished, it will produce a log, C:\Combofix.txt - post that log in your next reply.
A word of caution - do not touch your mouse/keyboard until the scan has completed. The scan will temporarily disable your desktop, and if interrupted may leave your desktop disabled. If this occurs, please reboot to restore the desktop.

So, please, we'd like to see an AVG log, combofix log, and finally make a new hijackthislog [with the .exe renamed!]
And the error code in full...

[flogabbin]

I just tried to runcombofix & "the instruction at "0x00000010 referenced memory etc. keeps popping up & when I finally get rid of the popup(it's quite stubborn!) it said comspec error!

I really appreciate this-my technician hasn't showed up!
I ran avg anti spyware-is that avgas? If so
should I uninstall the hijack I have?& then reinstall it with the name-that part was a little confusing to me-In the meanwhile I'll dl & run combofix ok?

[flogabbin]

Here is the log which I got afeter I renamed it with the .exerenamed
Logfile of HijackThis v1.99.1
Scan saved at 7:26:35 PM, on 6/14/2007
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)
Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe
C:\PROGRA~1\AVGFRE~1\avgamsvr.exe
C:\PROGRA~1\AVGFRE~1\avgupsvc.exe
C:\PROGRA~1\AVGFRE~1\avgemc.exe
C:\PROGRA~1\AVGFRE~1\avgcc.exe
C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\avgas.exe
C:\Program Files\Google\GoogleToolbarNotifier\1.2.1128.5462\GoogleToolbarNotifier.exe
C:\WINDOWS\system32\nvsvc32.exe
C:\WINDOWS\system32\slserv.exe
C:\Program Files\imabunny.exe
R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext =
http://ui.skype.com/ui/0/2.5.0.154/en/exitsurvey?
R3 - URLSearchHook: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!
\Companion\Installs\cpn\yt.dll
O2 - BHO: Yahoo! Toolbar Helper - {02478D38-C3F9-4EFB-9B51-7695ECA05670} - C:\Program Files\Yahoo!
\Companion\Installs\cpn\yt.dll
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\AcrobatR 7.0
\ActiveX\AcroIEHelper.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.5.0_10
\bin\ssv.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program
files\google\googletoolbar1.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar1.dll
O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!
\Companion\Installs\cpn\yt.dll
O4 - HKLM\..\Run: [AVG7_CC] C:\PROGRA~1\AVGFRE~1\avgcc.exe /STARTUP
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\system32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [!AVG Anti-Spyware] "C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\avgas.exe"
/minimized
O4 - HKCU\..\Run: [swg] C:\Program Files\Google\GoogleToolbarNotifier\1.2.1128.5462
\GoogleToolbarNotifier.exe
O8 - Extra context menu item: &יצא ל- Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11
\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_10
\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program
Files\Java\jre1.5.0_10\bin\ssv.dll
O9 - Extra button: ??÷? - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11
\REFIEBAR.DLL
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program
Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program
Files\Messenger\msmsgs.exe
O16 - DPF: {30528230-99f7-4bb4-88d8-fa1d4f56a2ab} (YInstStarter Class) - C:\Program Files\Yahoo!
\Common\yinsthelper.dll
O16 - DPF: {A18962F6-E6ED-40B1-97C9-1FB36F38BFA8} (Aurigma Image Uploader 3.5 Control) - http://www.photo
-print.co.il/uploadComForPhotoPrint/ImageUploader3.cab
O18 - Protocol: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\PROGRA~1\COMMON~1
\Skype\SKYPE4~1.DLL
O23 - Service: Adobe LM Service - Adobe Systems - C:\Program Files\Common Files\Adobe Systems
Shared\Service\Adobelmsvc.exe
O23 - Service: Autodesk Licensing Service - Autodesk - C:\Program Files\Common Files\Autodesk
Shared\Service\AdskScSrv.exe
O23 - Service: AVG Anti-Spyware Guard - GRISOFT s.r.o. - C:\Program Files\Grisoft\AVG Anti-Spyware 7.5
\guard.exe
O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT, s.r.o. - C:\PROGRA~1\AVGFRE~1
\avgamsvr.exe
O23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. - C:\PROGRA~1\AVGFRE~1\avgupsvc.exe
O23 - Service: AVG E-mail Scanner (AVGEMS) - GRISOFT, s.r.o. - C:\PROGRA~1\AVGFRE~1\avgemc.exe
O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google
Updater\GoogleUpdaterService.exe
O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\system32
\nvsvc32.exe
O23 - Service: SmartLinkService (SLService) - - C:\WINDOWS\SYSTEM32\slserv.exe

* HijackThis v1.99.1 *
Written by Merijn - [e-mail]
http://www.merijn.org/files/hijackthis.zip
http://www.merijn.org/index.html
See bottom for version history.
The different sections of hijacking possibilities have been separated into the following groups.
You can get more detailed information about an item by selecting it from the list of found items OR highlighting the relevant line below, and clicking 'Info on selected item'.
R - Registry, StartPage/SearchPage changes
R0 - Changed registry value
R1 - Created registry value
R2 - Created registry key
R3 - Created extra registry value where only one should be
F - IniFiles, autoloading entries
F0 - Changed inifile value
F1 - Created inifile value
F2 - Changed inifile value, mapped to Registry
F3 - Created inifile value, mapped to Registry
N - Netscape/Mozilla StartPage/SearchPage changes
N1 - Change in prefs.js of Netscape 4.x
N2 - Change in prefs.js of Netscape 6
N3 - Change in prefs.js of Netscape 7
N4 - Change in prefs.js of Mozilla
O - Other, several sections which represent:
O1 - Hijack of auto.search.msn.com with Hosts file
O2 - Enumeration of existing MSIE BHO's
O3 - Enumeration of existing MSIE toolbars
O4 - Enumeration of suspicious autoloading Registry entries
O5 - Blocking of loading Internet Options in Control Panel
O6 - Disabling of 'Internet Options' Main tab with Policies
O7 - Disabling of Regedit with Policies
O8 - Extra MSIE context menu items
O9 - Extra 'Tools' menuitems and buttons
O10 - Breaking of Internet access by New.Net or WebHancer
O11 - Extra options in MSIE 'Advanced' settings tab
O12 - MSIE plugins for file extensions or MIME types
O13 - Hijack of default URL prefixes
O14 - Changing of IERESET.INF
O15 - Trusted Zone Autoadd
O16 - Download Program Files item
O17 - Domain hijack
O18 - Enumeration of existing protocols and filters
O19 - User stylesheet hijack
O20 - AppInit_DLLs autorun Registry value, Winlogon Notify Registry keys
O21 - ShellServiceObjectDelayLoad (SSODL) autorun Registry key
O22 - SharedTaskScheduler autorun Registry key
O23 - Enumeration of NT Services
Command-line parameters:
* /autolog - Automatically scan the system, save a logfile and open it
* /ihatewhitelists - ignore all internal whitelists
* /uninstall - remove all HijackThis Registry entries, backups and quit
* Version history *
[v1.99.1]
* Added Winlogon Notify keys to O20 listing
* Fixed crashing bug on certain Win2000 and WinXP systems at O23 listing
* Fixed lots and lots of 'unexpected error' bugs
* Fixed lots of inproper functioning bugs (i.e. stuff that didn't work)
* Added 'Delete NT Service' function in Misc Tools section
* Added ProtocolDefaults to O15 listing
* Fixed MD5 hashing not working
* Fixed 'ISTSVC' autorun entries with garbage data not being fixed
* Fixed HijackThis uninstall entry not being updated/created on new versions
* Added Uninstall Manager in Misc Tools to manage 'Add/Remove Software' list
* Added option to scan the system at startup, then show results or quit if nothing found
[v1.99]
* Added O23 (NT Services) in light of newer trojans
* Integrated ADS Spy into Misc Tools section
* Added 'Action taken' to info in 'More info on this item'
[v1.98]
* Definitive support for Japanese/Chinese/Korean systems
* Added O20 (AppInit_DLLs) in light of newer trojans
* Added O21 (ShellServiceObjectDelayLoad, SSODL) in light of newer trojans
* Added O22 (SharedTaskScheduler) in light of newer trojans
* Backups of fixed items are now saved in separate folder
* HijackThis now checks if it was started from a temp folder
* Added a small process manager (Misc Tools section)
[v1.96]
* Lots of bugfixes and small enhancements! Among others:
* Fix for Japanese IE toolbars
* Fix for searchwww.com fake CLSID trick in IE toolbars and BHO's
* Attributes on Hosts file will now be restored when scanning/fixing/restoring it.
* Added several files to the LSP whitelist
* Fixed some issues with incorrectly re-encrypting data, making R0/R1 go undetected until a restart
* All sites in the Trusted Zone are now shown, with the exception of those on the nonstandard but safe domain list
[v1.95]
* Added a new regval to check for from Whazit hijack (Start Page_bak).
* Excluded IE logo change tweak from toolbar detection (BrandBitmap and SmBrandBitmap).
* New in logfile: Running processes at time of scan.
* Checkmarks for running StartupList with /full and /complete in HijackThis UI.
* New O19 method to check for Datanotary hijack of user stylesheet.
* Google.com IP added to whitelist for Hosts file check.
[v1.94]
* Fixed a bug in the Check for Updates function that could cause corrupt downloads on certain systems.
* Fixed a bug in enumeration of toolbars (Lop toolbars are now listed!).
* Added imon.dll, drwhook.dll and wspirda.dll to LSP safelist.
* Fixed a bug where DPF could not be deleted.
* Fixed a stupid bug in enumeration of autostarting shortcuts.
* Fixed info on Netscape 6/7 and Mozilla saying '%shitbrowser%' (oops).
* Fixed bug where logfile would not auto-open on systems that don't have .log filetype registered.
* Added support for backing up F0 and F1 items (d'oh!).
[v1.93]
* Added mclsp.dll (McAfee), WPS.DLL (Sygate Firewall), zklspr.dll (Zero Knowledge) and mxavlsp.dll (OnTrack) to LSP safelist.
* Fixed a bug in LSP routine for Win95.
* Made taborder nicer.
* Fixed a bug in backup/restore of IE plugins.
* Added UltimateSearch hijack in O17 method (I think).
* Fixed a bug with detecting/removing BHO's disabled by BHODemon.
* Also fixed a bug in StartupList (now version 1.52.1).
[v1.92]
* Fixed two stupid bugs in backup restore function.
* Added DiamondCS file to LSP files safelist.
* Added a few more items to the protocol safelist.
* Log is now opened immediately after saving.
* Removed rd.yahoo.com from NSBSD list (spammers are starting to use this, no doubt spyware authors will follow).
* Updated integrated StartupList to v1.52.
* In light of SpywareNuker/BPS Spyware Remover, any strings relevant to reverse-engineers are now encrypted.
* Rudimentary proxy support for the Check for Updates function.
[v1.91]
* Added rd.yahoo.com to the Nonstandard But Safe Domains list.
* Added 8 new protocols to the protocol check safelist, as well as showing the file that handles the protocol in the log (O18).
* Added listing of programs/links in Startup folders (O4).
* Fixed 'Check for Update' not detecting new versions.
[v1.9]
* Added check for Lop.com 'Domain' hijack (O17).
* Bugfix in URLSearchHook (R3) fix.
* Improved O1 (Hosts file) check.
* Rewrote code to delete BHO's, fixing a really nasty bug with orphaned BHO keys.
* Added AutoConfigURL and proxyserver checks (R1).
* IE Extensions (Button/Tools menuitem) in HKEY_CURRENT_USER are now also detected.
* Added check for extra protocols (O18).
[v1.81]
* Added 'ignore non-standard but safe domains' option.
* Improved Winsock LSP hijackers detection.
* Integrated StartupList updated to v1.4.
[v1.8]
* Fixed a few bugs.
* Adds detecting of free.aol.com in Trusted Zone.
* Adds checking of URLSearchHooks key, which should have only one value.
* Adds listing/deleting of Download Program Files.
* Integrated StartupList into the new 'Misc Tools' section of the Config screen!
[v1.71]
* Improves detecting of O6.
* Some internal changes/improvements.
[v1.7]
* Adds backup function! Yay!
* Added check for default URL prefix
* Added check for changing of IERESET.INF
* Added check for changing of Netscape/Mozilla homepage and default search engine.
[v1.61]
* Fixes Runtime Error when Hosts file is empty.
[v1.6]
* Added enumerating of MSIE plugins
* Added check for extra options in 'Advanced' tab of 'Internet Options'.
[v1.5]
* Adds 'Uninstall & Exit' and 'Check for update online' functions.
* Expands enumeration of autoloading Registry entries (now also scans for .vbs, .js, .dll, rundll32 and service)
[v1.4]
* Adds repairing of broken Internet access (aka Winsock or LSP fix) by New.Net/WebHancer
* A few bugfixes/enhancements
[v1.3]
* Adds detecting of extra MSIE context menu items
* Added detecting of extra 'Tools' menu items and extra buttons
* Added 'Confirm deleting/ignoring items' checkbox
[v1.2]
* Adds 'Ignorelist' and 'Info' functions
[v1.1]
* Supports BHO's, some default URL changes
[v1.0]
* Original release
A good thing to do after version updates is clear your Ignore list and re-add them, as the format of detected items sometimes changes.

[gerbil]

That's how I wanted hijackthis, floba, thanks. And it shows no errors. I think you have a problem with your OS. It may have been caused by a virus which got past your AV at the time, or some read/write error.
If you are getting comspec errors then either cmd.exe or the environment path handling is corrupted. I'm no way an expert but i don't think there should be any instructions in that part of your memory...
It would be nice to see a combofix log, but failing that I can only suggest you try this:
Panda Online Scan:
==Please do an online scan at panda:- http://www.pandasoftware.com/products/activescan?
-select a link to the scan... free online virus scan...., enter a valid? email and follow through, choosing My Computer for a full system scan.
Post the log it produces here. If that shows no errors then I would try a system file repair using your installation CD - you go Start, Run, and type:
sfc /scannow -and OK.
And if no-one else comes up with ideas and you still get those errors then perhaps a windows Repair is called for, which is fairly pain-free cos it leaves all your applications and files untouched.
You could even try reinstalling Office. Just a hunch.

[gerbil]

"then either cmd.exe or the environment path handling is corrupted" -- command shell was what i was trying to think of... told you I wasn't an expert..:)

[flogabbin]

thanx
I got a technician to come next week_I'll tell him that
Re
Flo

[gerbil]

Good-oh, Flo. But try that panda online scan first -it is very good. Just run CCleaner before you do it to remove cookies and other net trash it will pick up.
If it finds viruses or malware feel free to post its log.
Cheers.

[emmit6378]

try this, info on google redirect virus

[Biker920]

this thread is 3 years old that poster is long gone in future check post date. Later---

[PhilliePhan]

this thread is 3 years old that poster is long gone in future check post date. Later---

They were just spamming a link to their forum.

It was poor etiquette, so I fixed it for them :)