Posts by BrianDSy

Dandi,
it's been a few months without any news, are things working better? I just reviewed the thread and there are two pieces of information that I don't see.

The size of your hard drive
The amount of memory

Please forgive me if I missed that in a previous message. Hope all is well

While I agree in principle with the idea that you should increase the available space to more than 15%, I have to say that I found a worker at a clients company had installed a similar screensaver and removing it solved a group of symptoms very much like what you've described. She also had duplicate toobars installed (by which I mean they had duplicate features, like Google search.
If I recall correctly, the screensaver is part of a package that includes the option of uploading your pictures to a website, ordering prints, and changing which picture is your desktop. I don't remember the name, but it was what I call a "poorly behaved application".
Try having no screensaver, and a plain Windows desktop for a while. See if that helps

http://support.microsoft.com/kb/298931

That's the link for instructions on removing BHO's from Internet Explorer.

http://support.apple.com/kb/HT1364

That's the link for moving your iTunes folder on Windows.

Other than that, the last HJT still shows MS SQL running, which is probably unnecessary. Also SafeEyes and the Internet security software that you have installed probably overlap.

By the way I should add that Dandi122 and JHolland1964 have both made very good suggestions with great step by step directions, and I would strongly recommend them.

KHALMNPR.EXE appears in the list of progams that are loaded at startup from the Registry. I can see it at the top of this page in your first message. This program is normally associated with Logitech mouse and hardware products, and allows various control and changes to these hardware devices. I can't see the whole registry entry at the top of the page, but it is there. Did you delete the program by hand, thinking that would uninstall it? The mouse software is still active then, waiting for you to reconnect the mouse. It will be listed as a Logitech program in the remove program list.
Registry Mechanic and many other Registry cleaning tools are fine, and may be useful to you. However, I'm confident that the first step should be to look through the 'Remove Programs' control panel and take the steps I suggested above.
BHO stands for Browser Helper Object. It is an add-on for Internet Explorer. You can disable it by starting MSIE and clicking Tools/Add-Ons. Then look through the list of add-ons for the AVG toolbar. Disable that.
Also, you wrote above "I have a few other programs that I've tried to remove in Add/Remove Programs that say it can't find the file." That is a clear sign that the program was simply deleted from the Program Files, not uninstalled. This is the kind of thing you should never do, but Registry Mechanic may be able to fix it.
Also, according to …

Combofix is great for malware and spyware, it doesn't necessarily fix problems with software that has conflicts with other programs.
Dan,
to answer your question about how to remove programs; Click Start, then Control Panel, then Add/Remove Programs. The window will appear with all the programs installed on your computer. Scroll down till you find the Bluetooth Mouse. It will probably be listed under the name of the company that made it. Remove that and reboot the machine if you need to. Then do the same thing for Norton. After you remove the bluetooth mouse, I bet your cursor will stop jumping around. I'll add the bit about removing Browser Helper Objects (BHO's) when I get home to my PC (I use a Mac).

When you say you changed the FTP and control panel codes I am not sure what you mean. Did you mean you changed the passwords?

Until you can verify that the proftpd application has been patched you should disable it. The Fedora update for proftpd was published on the 24th. It may already be in place on your hosting service.

Dan,
Among other things, it's obvious you have a system with the Microsoft Development tools (Visual Studio?) installed, and you have Microsoft SQL server running at startup on your system. If you have that setup to broadcast it's presence, you may be easy pickings for hackers. I'm not sure that is the problem.

A quick visual scan of your hijack this log leads me to believe that you have both AVG and Norton Antivirus installed; You don't say how much memory you have, and you have a couple of BHO's that need to be investigated, but there are additional apps to review.
you have Quicktime and Adobe loading their quick launch apps at startup, that's a minor but noticeable performance hit. You have Microsoft Word running at the time you ran HijackThis, if it's running all the time that will add to the load.
You have a lot of the Google software, my own experience with a p4 that ran at 2.4ghz was that when the Google Desktop search got to be a certain size, I saw real performance issues. Your laptop is a 1.7ghz dual core right? It will get bogged down if there are too many programs loading at startup.
The bluetooth mouse driver that you have (Logitech) is described by at least one person as a poorly behaved app that can take up CPU resources.
You have multiple browser Add-Ons (the BHO entries) that will add a lot to MSIE's workload. …