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I have a doubt that there might be an incompatible data transfer rate between device and USB connector. Since, USB 2.0 is limited up to 480mbps, so try using USB 3.0 which is limited up to 4.8 gbps.
Re: windows 7 probs.
If you are using licensed Wiindows 7, you can get it free form Microsoft for Microsoft Security Essential; [url]http://www.microsoft.com/security_essentials/[/url] and Spybot free-ware; [url]http://download.cnet.com/Spybot-Search-amp-Destroy/3000-8022_4-10122137.html[/url]
The End.
stanleylou