Click the Chat button on the bottom bar. This will open the chat window and reset your pending chats count. It will also turn off the inline chat popup until you receive another chat in your chat box. Read More
I have exactly the same problem as OP had and I followed this thread... no luck at all.
This windows/popup/call it whatever should disappear within given time (say 10 sec.). Its pretty easy to code - just do the following:
TimeListener time = new TimeListener();
time.setTimeLimit = 10000; // 10s * 1000ms; sets the time limit after which the action will take place;
time.setFireAction = Application.Modules.PM.InfoWindow.Close(); // this is just from my script. Replace what is after (=) to suit your correct 'path'
time.Fire(); // Fires it all
Thats simply it. The above sample is in C# and is taken from my websystem. Just adjust/rewrite it to suit your programming lang/needs. No need to mention you need using System.Timers; directive.
Really? You had the same problem as the OP? You mean the problem that is triggered when someone sends you a message on your shoutbox.... And your shoutbox is currently empty, because nobody ever sent you a message... I guess being a troll is a lonely affair.