i apologize for what seems to be a repeat thread, but my problem seems to be a little different. my friend's computer had some spyware on it, so i loaded some antispyware software on it. it seemed to clean it up, but now i cant open any executable files. the error is: "RUNDLL error loading preexec the specified module could not be found." I cant open msconfig, so i have no known access to my startup, no regedit, no IE, no system restore, etc... kinda stumped here. i have no access to system disks or copies of windows. oh, but i am able to explore and browse files in a window. a little help, please?
dracable 0 Newbie Poster
crunchie 990 Most Valuable Poster Team Colleague Featured Poster
No guarantees here but,
Download HijackThis from here. Download it to your desktop and NOT a temporary folder.
Start HJT & press the "Do a system scan and save a log file" button. When the scan is finished a window will pop up giving you the option of where to save it. Save it to desktop where it is easy to access. Open the log file and copy the entire contents of the file & paste it into the body of your post. DO NOT FIX ANYTHING YET. Most of what is there is necessary for the running of your system.
dracable 0 Newbie Poster
you dont understand. i havent been successful at loading any executable files on the system. if i was able to get hijack on there, it wouldn't run. it would just give me the same error when i tried to run it.
crunchie 990 Most Valuable Poster Team Colleague Featured Poster
If you have your XP CD I suggest you do a system repair then.
You can try this too;
http://www.mvps.org/sramesh2k/exefile.htm
dracable 0 Newbie Poster
yeah, as i said before, i dont have access to a copy of XP. Im doing this for a friend and she doesnt want to fork over the money for a new copy. about the website you listed, i cant run the com file because it wont open prompt, and i also cant open regedit.
crunchie 990 Most Valuable Poster Team Colleague Featured Poster
Can you get into Folder Options in Control Panel or by opening a folder and hitting the Tools | Folder Options button? If you can, go to View and uncheck the option to hide extensions for known file types and apply settings.
Go to hijackthis and change the extension to .com and run it.
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