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Hi All

Im having some problems with my laptop. I use firefox for web browsing however, i keep getting pop ups in Internet explorer that are slowing my system down and eventually cause it to stop.

I am running Nortons 360 and have scanned my system but nothing shows up, then i tried scanning with KASPERSKY ONLINE SCANNER 7 and i got the following results.

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KASPERSKY ONLINE SCANNER 7 REPORT
Wednesday, July 23, 2008
Operating System: Microsoft Windows XP Professional Service Pack 2 (build 2600)
Kaspersky Online Scanner 7 version: 7.0.25.0
Program database last update: Tuesday, July 22, 2008 12:16:29
Records in database: 984670
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Scan settings:
Scan using the following database: extended
Scan archives: yes
Scan mail databases: yes

Scan area - Critical Areas:
C:\Documents and Settings\All Users\Start Menu\Programs\Startup
C:\Documents and Settings\Pratten\Start Menu\Programs\Startup
C:\Program Files
C:\WINDOWS

Scan statistics:
Files scanned: 56653
Threat name: 1
Infected objects: 1
Suspicious objects: 0
Duration of the scan: 00:56:09


File name / Threat name / Threats count
C:\WINDOWS\system32\3GJBLmTY.exe Infected: Trojan-Downloader.Win32.Firu.jr 1

The selected area was scanned.

Does anyone know how i can get rid of this? or why Nortons didnt detect it?

Thanks in advance, all help appreciated.

Cheers

Rob

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Last Post by crunchie
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Norton is crap, plain and simple.

Download HijackThis Executable from here. Save it to your desktop.

==

Download Malwarebytes' Anti-Malware (http://www.majorgeeks.com/Malwarebytes_Anti-Malware_d5756.html) to your desktop.

* Double-click mbam-setup.exe and follow the prompts to install the program.
* At the end, be sure to checkmark the Update Malwarebytes' Anti-Malware and Launch Malwarebytes' Anti-Malware, then click Finish.
* If an update is found, it will download and install the latest version.
* Once the program has loaded, select Perform full scan, then click Scan.
* When the scan is complete, click OK, then Show Results to view the results.
* Be sure that everything is checked, and click Remove Selected.
* When completed, a log will open in Notepad.
* Post the log back here.

Make sure that you restart the computer.

The log can also be found here:
C:\Documents and Settings\Username\Application Data\Malwarebytes\Malwarebytes' Anti-Malware\Logs\log-date.txt
Or at C:\Program Files\Malwarebytes' Anti-Malware\Logs\log-date.txt

==

Start HJT & press the "Do a system scan and save a log file" button. When the scan is finished a window will pop up giving you the option of where to save it. Save it to desktop where it is easy to access. Open the log file and then go to the format Tab and make sure that wordwrap is unchecked. Copy the entire contents of the file & paste it into the body of your post. DO NOT FIX ANYTHING YET. Most of what is there is necessary for the running of your system.

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