Hi everyone. I'm new here, a friend of mine suggested that i come here and tell you all about my problem so that you can try to help me. Thanks in advance, and here goes:
I think i have a spyware type virus on my laptop. I don't know how i got it as i didnt download anything but i did open a torrent file. It has caused a lot of problems for me, including:
...not allowing me to access my email account. I can sign in normal but when my page comes up, the font is twice the size it should be and my inbox isnt clickable. I had to have a friend use a different email address and verify it for me in order to join up here as i just cant use mine.
...i can't use google. when i try to click on one of the google links, it opens a new tab and takes me to an irrelevent page. sometimes from there it even shuts down my laptop.
...it has seemed to block any site that might help me, including anti virus sites, and McAfee live chat. I tried to get avast (friend recommended) but it blocked it. I managed to get a free trial of AVG, but now the virus seems to have gotten into that and is disrupting all my virus scans. When i first used it, it told me i had 2 trogan horses and 4 Adware something or other. But now, i the scan barely last 5 seconds before its stops and an error report pops up.
...it frequently shuts down my laptop
...am i gonna have to wipe the whole thing and start again??
I have an even worse virus on my PC. I don't know what happened and i didnt get the chance to do a virus scan because now only the background comes up when i switch it on. I don't even have a start bar anymore.... It isnt allowing me to do anything!
...I fear that your going to tell me something about using safe mode and command prompt and i'm gonna be so clueless....
EDIT: If necessary, how/how long would it take to copy my hard drive to an external hard drive with only using command prompt in safe mode?
PLEASE HELP!!!! :'( :S :confused: