ReDirects in Internet Explorer Plus Other Problems

[Dennis D]

In SAFE mode I do not have the following problems. In NORMAL mode I do.

1. My laptop seems to lock up,with the disk drive light flashing, and CPU count (sidebar widget) 1-3%. Ctr/Alt/Del for Task Manger takes over 3 minutes to work.

2. My anti-virus software VIPRE turns off. Full scans show zero errors., Sunbelt software (VIPRE company) so far can't identify problem.

3. Main problem is that Internet Explorer is redirecting when I open it.

Home Address is:
http://sites.google.com/site/timgromentor/Home

IE displays:
https://www.google.com/accounts/ServiceLogin?service=jotspot&passive=true&continue=http%3A%2F%2Fsites.google.com%2Fsite%2Ftimgromentor%2FHome%3Fpli%3D1

This redirect just seems to loop. Small load bar starts filling up, and then starts over and over again.

I also have a short cut to Google Docs. Correct address is:

C:\Program Files\Internet Explorer\iexplore.exe" http://docs.google.com/

When I click it it shows:

https://www.google.com/accounts/ServiceLogin?service=jotspot&passive=true&continue=http%3A%2F%2Fsites.google.com%2Fsite%2Ftimomentor%2FHome%3Fpli%3D1

Seems to act the same and redirect loop

I have taken the following steps to clean my machine:

1. VIPRE scan = no errors
2. ATF-Cleaner - Ran OK
3. Enabled Viewing of Hidden Files: OK
4. Microsoft Windows Malicious Software Tool Removal Tool: Deep Scan = no errors
5. Malwarebytes: Ran several days ago = 4 errors. Ran yesterday = no errors.
6. Ran ESET Online Scanner: Internet Explorer stopped working. Did not complete scan.
7. Kept on getting request to update Java - blocked this to start and then allowed update installation.
8. Ran Kaspersky Online Scanner: Critical Areas = no errors
9. Ran F-Secure Online Scanner: Virus - 11, Hidden Items - 0,
Spyware - 2. Cleaned worked ok. Could not "Show Report" as button did nothing. So just Finished.
10. Ran Hijack = both requested reports attached. [?]
11. ESET error log attached. [?]
12. Deckard System Scanner: not used
13. MBAM log: attached. [?]

I thought I could attach the logs mentioned above, but when I went to the Additional Options, I could not Click the Attach Files , so no files are attached. Please advise how to attach files to this thread, as I'm missing something.

[caperjack]

just copy /paste the content of the log into the post ,do not attach files

[Dennis D]

Thanks for the instructions.

Following are the logs:

HIJACK LOG:

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 9:13:19 AM, on 12/8/2008
Platform: Windows Vista SP1 (WinNT 6.00.1905)
MSIE: Internet Explorer v7.00 (7.00.6001.18000)
Boot mode: Safe mode with network support

Running processes:
C:\Windows\Explorer.EXE
C:\Program Files\Steganos Password Manager 2006\SPM2006.exe
C:\Program Files\Steganos Password Manager 2006\PasswordManagerIEAutoFill.exe
C:\Windows\system32\wbem\unsecapp.exe
C:\Program Files\Windows Media Player\wmpnscfg.exe
C:\Program Files\mozilla firefox\firefox.exe
C:\Program Files\Microsoft Office\Office12\OUTLOOK.EXE
C:\Program Files\Microsoft Office\Office12\WINWORD.EXE
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.yahoo.com
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://sites.google.com/site/timgromentor/Home
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.yahoo.com
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.com
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Windows Internet Explorer provided by Yahoo!
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
O1 - Hosts: ::1 localhost
O2 - BHO: &Yahoo! Toolbar Helper - {02478D38-C3F9-4efb-9B51-7695ECA05670} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
O2 - BHO: WormRadar.com IESiteBlocker.NavFilter - {3CA2F312-6F6E-4B53-A66E-4E65E497C8C0} - (no file)
O2 - BHO: Spybot-S&D IE Protection - {53707962-6F74-2D53-2644-206D7942484F} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
O2 - BHO: Yahoo! IE Suggest - {5A263CF7-56A6-4D68-A8CF-345BE45BC911} - C:\Program Files\Yahoo!\SearchSuggest\YSearchSuggest.dll
O2 - BHO: Java(tm) Plug-In SSV Helper - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre6\bin\ssv.dll
O2 - BHO: AOL Toolbar Launcher - {7C554162-8CB7-45A4-B8F4-8EA1C75885F9} - C:\Program Files\AOL\AIM Toolbar 5.0\aoltb.dll (file missing)
O2 - BHO: TBSB05687 - {8E14041F-E50D-4614-A250-7690F1F56903} - C:\Program Files\AsWasToolbar\As Was Toolbar\as_was.dll (file missing)
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - C:\Program Files\Google\Google Toolbar\GoogleToolbar.dll
O2 - BHO: Adobe PDF Conversion Toolbar Helper - {AE7CD045-E861-484f-8273-0445EE161910} - C:\Program Files\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll
O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\5.0.926.3450\swg.dll
O2 - BHO: Google Dictionary Compression sdch - {C84D72FE-E17D-4195-BB24-76C02E2E7C4E} - C:\Program Files\Google\Google Toolbar\Component\fastsearch_219B3E1547538286.dll
O2 - BHO: Java(tm) Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll
O2 - BHO: Google Gears Helper - {E0FEFE40-FBF9-42AE-BA58-794CA7E3FB53} - C:\Program Files\Google\Google Gears\Internet Explorer\0.5.4.2\gears.dll
O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll
O3 - Toolbar: Adobe PDF - {47833539-D0C5-4125-9FA8-0819E2EAAC93} - C:\Program Files\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll
O3 - Toolbar: Easy-WebPrint - {327C2873-E90D-4c37-AA9D-10AC9BABA46C} - C:\Program Files\Canon\Easy-WebPrint\Toolband.dll
O3 - Toolbar: (no name) - {7754C418-F62E-44aa-B169-E719E718BCFD} - (no file)
O3 - Toolbar: As Was Toolbar - {3401E181-ACBD-497B-AEE5-226C9E229D30} - C:\Program Files\AsWasToolbar\As Was Toolbar\as_was.dll (file missing)
O3 - Toolbar: AIM Toolbar - {DE9C389F-3316-41A7-809B-AA305ED9D922} - C:\Program Files\AOL\AIM Toolbar 5.0\aoltb.dll (file missing)
O3 - Toolbar: &Google Toolbar - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - C:\Program Files\Google\Google Toolbar\GoogleToolbar.dll
O4 - HKLM\..\Run: [IntelliPoint] "C:\Program Files\Microsoft IntelliPoint\ipoint.exe"
O4 - HKLM\..\Run: [HDMICtrlMan] C:\Program Files\TOSHIBA\HDMICtrlMan\HDMICtrlMan.exe
O4 - HKLM\..\Run: [RtHDVCpl] RtHDVCpl.exe
O4 - HKLM\..\Run: [NDSTray.exe] NDSTray.exe
O4 - HKLM\..\Run: [Adobe_ID0EYTHM] C:\PROGRA~1\COMMON~1\Adobe\ADOBEV~1\Server\bin\VERSIO~2.EXE
O4 - HKLM\..\Run: [AVCMan] C:\Program Files\TOSHIBA\AVCMan\AVCMan.exe
O4 - HKLM\..\Run: [NvMediaCenter] RUNDLL32.EXE C:\Windows\system32\NvMcTray.dll,NvTaskbarInit
O4 - HKLM\..\Run: [NvSvc] RUNDLL32.EXE C:\Windows\system32\nvsvc.dll,nvsvcStart
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\Windows\system32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [SmoothView] %ProgramFiles%\Toshiba\SmoothView\SmoothView.exe
O4 - HKLM\..\Run: [TPwrMain] %ProgramFiles%\TOSHIBA\Power Saver\TPwrMain.EXE
O4 - HKLM\..\Run: [00TCrdMain] %ProgramFiles%\TOSHIBA\FlashCards\TCrdMain.exe
O4 - HKLM\..\Run: [HSON] %ProgramFiles%\TOSHIBA\TBS\HSON.exe
O4 - HKLM\..\Run: [TOSDCR] %ProgramFiles%\TOSHIBA\PasswordUtility\TOSDCR.exe
O4 - HKLM\..\Run: [SynTPEnh] C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
O4 - HKLM\..\Run: [SSBkgdUpdate] "C:\Program Files\Common Files\Scansoft Shared\SSBkgdUpdate\SSBkgdupdate.exe" -Embedding -boot
O4 - HKLM\..\Run: [DNS7reminder] "C:\Program Files\Nuance\NaturallySpeaking10\Ereg\Ereg.exe" -r "C:\ProgramData\Nuance\NaturallySpeaking10\Ereg.ini
O4 - HKLM\..\Run: [SBAMTray] C:\Program Files\Sunbelt Software\VIPRE\SBAMTray.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\QTTask.exe" -atboottime
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 9.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre6\bin\jusched.exe"
O4 - HKCU\..\Run: [TOSCDSPD] TOSCDSPD.EXE
O4 - HKCU\..\Run: [Sidebar] C:\Program Files\Windows Sidebar\sidebar.exe /autoRun
O4 - HKCU\..\Run: [ehTray.exe] C:\Windows\ehome\ehTray.exe
O4 - HKCU\..\Run: [swg] C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
O4 - HKCU\..\Run: [Google Update] "C:\Users\frys\AppData\Local\Google\Update\GoogleUpdate.exe" /c
O4 - HKCU\..\Run: [WMPNSCFG] C:\Program Files\Windows Media Player\WMPNSCFG.exe
O4 - HKCU\..\Run: [ISUSPM Startup] C:\PROGRA~1\COMMON~1\INSTAL~1\UPDATE~1\ISUSPM.exe -startup
O4 - HKUS\S-1-5-19\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /detectMem (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-19\..\Run: [WindowsWelcomeCenter] rundll32.exe oobefldr.dll,ShowWelcomeCenter (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-20\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /detectMem (User 'NETWORK SERVICE')
O4 - HKUS\S-1-5-18\..\Run: [Picasa Media Detector] C:\Program Files\Picasa2\PicasaMediaDetector.exe (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\Run: [Picasa Media Detector] C:\Program Files\Picasa2\PicasaMediaDetector.exe (User 'Default user')
O8 - Extra context menu item: Append to existing PDF - res://C:\Program Files\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll/AcroIEAppend.html
O8 - Extra context menu item: Convert link target to Adobe PDF - res://C:\Program Files\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll/AcroIECapture.html
O8 - Extra context menu item: Convert link target to existing PDF - res://C:\Program Files\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll/AcroIEAppend.html
O8 - Extra context menu item: Convert selected links to Adobe PDF - res://C:\Program Files\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll/AcroIECaptureSelLinks.html
O8 - Extra context menu item: Convert selected links to existing PDF - res://C:\Program Files\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll/AcroIEAppendSelLinks.html
O8 - Extra context menu item: Convert selection to Adobe PDF - res://C:\Program Files\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll/AcroIECapture.html
O8 - Extra context menu item: Convert selection to existing PDF - res://C:\Program Files\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll/AcroIEAppend.html
O8 - Extra context menu item: Convert to Adobe PDF - res://C:\Program Files\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll/AcroIECapture.html
O9 - Extra button: (no name) - {09C04DA7-5B76-4EBC-BBEE-B25EAC5965F5} - C:\Program Files\Google\Google Gears\Internet Explorer\0.5.4.2\gears.dll
O9 - Extra 'Tools' menuitem: &Gears Settings - {09C04DA7-5B76-4EBC-BBEE-B25EAC5965F5} - C:\Program Files\Google\Google Gears\Internet Explorer\0.5.4.2\gears.dll
O9 - Extra button: AIM Toolbar - {3369AF0D-62E9-4bda-8103-B4C75499B578} - C:\Program Files\AOL\AIM Toolbar 5.0\aoltb.dll (file missing)
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~3\Office12\REFIEBAR.DLL
O9 - Extra button: (no name) - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
O9 - Extra 'Tools' menuitem: Spybot - Search && Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
O13 - Gopher Prefix:
O16 - DPF: {B9F79165-A264-4C4A-A211-133A5E8D647F} (F-Secure Health Check 1.1) - http://support.f-secure.com/enu/home/onlineservices/fshc/fscax.cab
O16 - DPF: {CF40ACC5-E1BB-4AFF-AC72-04C2F616BCA7} (get_atlcom Class) - http://wwwimages.adobe.com/www.adobe.com/products/acrobat/nos/gp.cab
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - https://fpdownload.macromedia.com/get/shockwave/cabs/flash/swflash.cab
O16 - DPF: {E06E2E99-0AA1-11D4-ABA6-0060082AA75C} (GpcContainer Class) - https://shoppingcartelite.webex.com/client/T26L/webex/ieatgpc1.cab
O18 - Protocol: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\PROGRA~1\COMMON~1\Skype\SKYPE4~1.DLL
O20 - AppInit_DLLs: C:\PROGRA~1\Google\GOOGLE~1\GOEC62~1.DLL,C:\PROGRA~1\Google\GOOGLE~1\GOEC62~1.DLL C:\PROGRA~1\Google\GOOGLE~1\GOEC62~1.DLL
O22 - SharedTaskScheduler: Windows DreamScene - {E31004D1-A431-41B8-826F-E902F9D95C81} - C:\Windows\System32\DreamScene.dll
O23 - Service: Adobe Version Cue CS3 - Adobe Systems Incorporated - C:\Program Files\Common Files\Adobe\Adobe Version Cue CS3\Server\bin\VersionCueCS3.exe
O23 - Service: Agere Modem Call Progress Audio (AgereModemAudio) - Agere Systems - C:\Windows\system32\agrsmsvc.exe
O23 - Service: ##Id_String1.6844F930_1628_4223_B5CC_5BB94B879762## (Bonjour Service) - Apple Computer, Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
O23 - Service: ConfigFree Service (CFSvcs) - TOSHIBA CORPORATION - C:\Program Files\TOSHIBA\ConfigFree\CFSvcs.exe
O23 - Service: Intel(R) PROSet/Wireless Event Log (EvtEng) - Intel Corporation - C:\Program Files\Intel\Wireless\Bin\EvtEng.exe
O23 - Service: FLEXnet Licensing Service - Macrovision Europe Ltd. - C:\Program Files\Common Files\Macrovision Shared\FLEXnet Publisher\FNPLicensingService.exe
O23 - Service: GameConsoleService - WildTangent, Inc. - C:\Program Files\TOSHIBA Games\TOSHIBA Game Console\GameConsoleService.exe
O23 - Service: getPlus(R) Helper - NOS Microsystems Ltd. - C:\Program Files\NOS\bin\getPlus_HelperSvc.exe
O23 - Service: Google Desktop Manager 5.7.806.10245 (GoogleDesktopManager-061008-081103) - Google - C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe
O23 - Service: Google Update Service (gupdate1c8fe59e36e24d0) (gupdate1c8fe59e36e24d0) - Google Inc. - C:\Program Files\Google\Update\GoogleUpdate.exe
O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\1050\Intel 32\IDriverT.exe
O23 - Service: LogMeIn Maintenance Service (LMIMaint) - LogMeIn, Inc. - C:\Program Files\LogMeIn\x86\RaMaint.exe
O23 - Service: LogMeIn - LogMeIn, Inc. - C:\Program Files\LogMeIn\x86\LogMeIn.exe
O23 - Service: pinger - Unknown owner - C:\Toshiba\IVP\ISM\pinger.exe
O23 - Service: Intel(R) PROSet/Wireless Registry Service (RegSrvc) - Intel Corporation - C:\Program Files\Intel\Wireless\Bin\RegSrvc.exe
O23 - Service: VIPRE Antivirus + Antispyware (SBAMSvc) - Sunbelt Software - C:\Program Files\Sunbelt Software\VIPRE\SBAMSvc.exe
O23 - Service: SbPF.Launcher - Sunbelt Software, Inc. - C:\Program Files\Sunbelt Software\Personal Firewall\SbPFLnch.exe
O23 - Service: Sunbelt Personal Firewall 4 (SPF4) - Sunbelt Software, Inc. - C:\Program Files\Sunbelt Software\Personal Firewall\SbPFSvc.exe
O23 - Service: Steam Client Service - Valve Corporation - C:\Program Files\Common Files\Steam\SteamService.exe
O23 - Service: Swupdtmr - Unknown owner - c:\Toshiba\IVP\swupdate\swupdtmr.exe
O23 - Service: Symantec RemoteAssist - Symantec, Inc. - C:\Program Files\Common Files\Symantec Shared\Support Controls\ssrc.exe
O23 - Service: TOSHIBA Navi Support Service (TNaviSrv) - TOSHIBA Corporation - C:\Program Files\Toshiba\TOSHIBA HD DVD PLAYER\TNaviSrv.exe
O23 - Service: TOSHIBA Optical Disc Drive Service (TODDSrv) - TOSHIBA Corporation - C:\Windows\system32\TODDSrv.exe
O23 - Service: TOSHIBA Power Saver (TosCoSrv) - TOSHIBA Corporation - C:\Program Files\Toshiba\Power Saver\TosCoSrv.exe
O23 - Service: TOSHIBA Bluetooth Service - TOSHIBA CORPORATION - C:\Program Files\Toshiba\Bluetooth Toshiba Stack\TosBtSrv.exe
O23 - Service: Ulead Burning Helper (UleadBurningHelper) - Ulead Systems, Inc. - C:\Program Files\Common Files\Ulead Systems\DVD\ULCDRSvr.exe

--
End of file - 13935 bytes

2nd HIJACK:

2007 Microsoft Office Suite Service Pack 1 (SP1)
2007 Microsoft Office Suite Service Pack 1 (SP1)
2007 Microsoft Office Suite Service Pack 1 (SP1)
2007 Microsoft Office Suite Service Pack 1 (SP1)
2007 Microsoft Office Suite Service Pack 1 (SP1)
2007 Microsoft Office Suite Service Pack 1 (SP1)
2007 Microsoft Office Suite Service Pack 1 (SP1)
2007 Microsoft Office Suite Service Pack 1 (SP1)
2007 Microsoft Office Suite Service Pack 1 (SP1)
2007 Microsoft Office Suite Service Pack 1 (SP1)
Acrobat.com
Acrobat.com
Add or Remove Adobe Creative Suite 3 Design Premium
Adobe Acrobat and Reader 8.1.2 Security Update 1 (KB403742)
Adobe AIR
Adobe AIR
Adobe Anchor Service CS3
Adobe Asset Services CS3
Adobe Bridge CS3
Adobe Bridge Start Meeting
Adobe BridgeTalk Plugin CS3
Adobe Camera Raw 4.0
Adobe CMaps
Adobe Color - Photoshop Specific
Adobe Color Common Settings
Adobe Color EU Extra Settings
Adobe Color JA Extra Settings
Adobe Color NA Recommended Settings
Adobe Creative Suite 3 Design Premium
Adobe Default Language CS3
Adobe Device Central CS3
Adobe Dreamweaver CS3
Adobe ExtendScript Toolkit 2
Adobe ExtendScript Toolkit 2
Adobe Extension Manager CS3
Adobe Flash CS3
Adobe Flash Player 10 ActiveX
Adobe Flash Player 10 Plugin
Adobe Flash Video Encoder
Adobe Fonts All
Adobe Help Viewer CS3
Adobe Illustrator CS3
Adobe InDesign CS3
Adobe InDesign CS3 Icon Handler
Adobe Linguistics CS3
Adobe MotionPicture Color Files
Adobe PDF Library Files
Adobe Photoshop CS3
Adobe Reader 9
Adobe Setup
Adobe Setup
Adobe Shockwave Player 11
Adobe SING CS3
Adobe Stock Photos CS3
Adobe Type Support
Adobe Update Manager CS3
Adobe Version Cue CS3 Client
Adobe Version Cue CS3 Server {ko_KR}
Adobe WAS CS3
Adobe WinSoft Linguistics Plugin
Adobe XMP Panels CS3
AHV content for Acrobat and Flash
AIM 6
AIM Toolbar 5.0
Apple Software Update
Armand Morin's Header Generator
As Was Toolbar
Avanquest update
Backcountry Killers
Belarc Advisor 7.2
Bluetooth Stack for Windows by Toshiba
Business Lawyer 2000
Camera Assistant Software for Toshiba(2.0M)
Canon Driver Auto Installation
Canon iP1700
Canon Utilities Easy-PhotoPrint
CCleaner (remove only)
CD/DVD Drive Acoustic Silencer
Compatibility Pack for the 2007 Office system
Convert
Debugging Tools for Windows (x86)
DHTML Editing Component
Dragon NaturallySpeaking 10
Driver Genius Professional Edition
DupeFree Pro
DVD MovieFactory for TOSHIBA
Easy-WebPrint
ESET Online Scanner
Family Lawyer 2000
FileZilla Client 3.1.2
FreeMind
GearDrvs
getPlus(R) for Adobe
Good Keywords v2.01.100107
Google Desktop
Google Gears
Google Toolbar for Internet Explorer
Google Toolbar for Internet Explorer
Google Update
Google Updater
HDMI Control Manager
HijackThis 2.0.2
Hotfix for Microsoft .NET Framework 3.5 SP1 (KB953595)
HP Imaging Device Functions 9.0
HP LaserJet P1000 series
HP Photosmart Cameras 9.0
HP Photosmart Essential 3.0
HP Solution Center 9.0
HP Update
HPCarePackCore
HPCarePackProducts
HPSSupply
IBP 10.2
Intel(R) Network Connections Drivers
Intel(R) PROSet/Wireless Software
Intel® Matrix Storage Manager
IrfanView (remove only)
Java(TM) 6 Update 11
Java(TM) 6 Update 3
Java(TM) 6 Update 7
Karen's Power Tools
Keyword Cloud Generator 1.0.20
Keyword Helper
Keyword Maximizer
Keyword Pad v1.0.112706
Legal Search
Lexibase Standard
LogMeIn
Macromedia Flash Player 8
Macromedia Flash Player 8 Plugin
Malwarebytes' Anti-Malware
Max Payne 2
mCore
Merlin AuctionMagic
mHelp
Microsoft .NET Framework 1.1
Microsoft .NET Framework 1.1
Microsoft .NET Framework 1.1 Hotfix (KB929729)
Microsoft .NET Framework 3.5 SP1
Microsoft .NET Framework 3.5 SP1
Microsoft Baseline Security Analyzer 2.0.1
Microsoft Easy Assist
Microsoft Money 98
Microsoft Office Access 2003 Runtime
Microsoft Office Excel MUI (English) 2007
Microsoft Office Outlook MUI (English) 2007
Microsoft Office PowerPoint MUI (English) 2007
Microsoft Office PowerPoint Viewer 2007 (English)
Microsoft Office Proof (English) 2007
Microsoft Office Proof (French) 2007
Microsoft Office Proof (Spanish) 2007
Microsoft Office Proofing (English) 2007
Microsoft Office Shared MUI (English) 2007
Microsoft Office Shared Setup Metadata MUI (English) 2007
Microsoft Office Standard 2007
Microsoft Office Standard 2007
Microsoft Office Word MUI (English) 2007
Microsoft Silverlight
Microsoft Visual C++ 2005 Redistributable
Microsoft Visual C++ 2005 Redistributable
mMHouse
Mozilla (1.7.3)
Mozilla Firefox (3.0.4)
mPfMgr
MrvlUsgTracking
MSXML 4.0 SP2 (KB927978)
MSXML 4.0 SP2 (KB936181)
MSXML 4.0 SP2 (KB941833)
MSXML 4.0 SP2 (KB954430)
NVIDIA Drivers
OpenOffice.org Installer 1.0
PCsync
PDF Settings
Picasa 2
Qosmio AV Controller Manager
QuickBooks Pro 99
QuickTime
Real Link Finder
Realtek High Definition Audio Driver
Rosetta Stone V3 DEMO
Sales Letter Creator 1.4
Security Update for 2007 Microsoft Office System (KB951550)
Security Update for 2007 Microsoft Office System (KB951944)
Security Update for 2007 Microsoft Office System (KB955936)
Security Update for Microsoft Office Excel 2007 (KB955470)
Security Update for Microsoft Office PowerPoint 2007 (KB951338)
Security Update for Microsoft Office system 2007 (KB951808)
Security Update for Microsoft Office system 2007 (KB954326)
Security Update for Microsoft Office Word 2007 (KB950113)
Security Update for Windows Media Encoder (KB954156)
Shopping Cart Elite
Skype™ 3.8
SmartFTP Client
Sonic RecordNow!
Spybot - Search & Destroy
Spybot - Search & Destroy 1.4
Starry Night Bundle Edition
Steam(TM)
Steganos Password Manager 2006 (8.0.1)
StomperScrutinizer
StomperScrutinizer
Sunbelt Personal Firewall
Symantec Technical Support Web Controls
Synaptics Pointing Device Driver
TBS WMP Plug-in
Texas Hold'em Pro Tour Poker
Texas Instruments PCIxx21/x515/xx12 drivers.
The ABA Family Legal Guide
The Plain-Language Law Dictionary
topkeywordlists
TOSHIBA Assist
TOSHIBA ConfigFree
TOSHIBA Disc Creator
TOSHIBA Extended Tiles for Windows Mobility Center
TOSHIBA Games
TOSHIBA HD DVD PLAYER
Toshiba Registration
TOSHIBA Remote Control Manager
TOSHIBA SD Memory Utilities
TOSHIBA Software Modem
TOSHIBA Software Upgrades
TOSHIBA Speech System Applications
TOSHIBA Speech System SR Engine(U.S.) Version1.0
TOSHIBA Speech System TTS Engine(U.S.) Version1.0
TOSHIBA Value Added Package
Traffic Travis 3.0.0
Turbo Lister 2
Ulead WinCinema Disc Creator 1.0
Ultimate Extras sounds from Microsoft® Tinker™
Ultimate Loan Calculator
Update for Microsoft Office Excel 2007 Help (KB957242)
Update for Microsoft Office Outlook 2007 (KB952142)
Update for Microsoft Office Outlook 2007 Help (KB957246)
Update for Microsoft Office PowerPoint 2007 Help (KB957247)
Update for Microsoft Office Word 2007 Help (KB957252)
Update for Microsoft Script Editor Help (KB957253)
Update for Office 2007 (KB946691)
Update for Outlook 2007 Junk Email Filter (kb957829)
VistaPrint Electronic Business Card
Visual C++ Runtime for Dragon NaturallySpeaking
Web Easy Professional 7
WebEx Meeting Manager for Mozilla Firefox/Netscape Navigator
Windows Installer Clean Up
Windows Media Encoder 9 Series
Windows Media Encoder 9 Series
Windows Sound Schemes
Yahoo! Search Suggest Add-on for IE7
Yahoo! Toolbar

MALWAREBYTES::

Malwarebytes' Anti-Malware 1.31
Database version: 1467
Windows 6.0.6001 Service Pack 1

12/6/2008 2:51:14 PM
mbam-log-2008-12-06 (14-51-04).txt

Scan type: Quick Scan
Objects scanned: 55589
Time elapsed: 6 minute(s), 41 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 3
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 1

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
HKEY_CLASSES_ROOT\Interface\{4897bba6-48d9-468c-8efa-846275d7701b} (Adware.SoftMate) -> No action taken.
HKEY_CLASSES_ROOT\CLSID\{ca3eb689-8f09-4026-aa10-b9534c691ce0} (Trojan.BHO) -> No action taken.
HKEY_CLASSES_ROOT\TypeLib\{4509d3cc-b642-4745-b030-645b79522c6d} (Trojan.BHO) -> No action taken.

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
C:\Program Files\AsWasToolbar\As Was Toolbar\tbhelper.dll (Trojan.BHO) -> No action taken.

ESET:

Problem signature:
Problem Event Name: APPCRASH
Application Name: iexplore.exe
Application Version: 7.0.6001.18000
Application Timestamp: 47918f11
Fault Module Name: imageres.dll_unloaded
Fault Module Version: 0.0.0.0
Fault Module Timestamp: 4549bd20
Exception Code: c0000005
Exception Offset: 13dda4b3
OS Version: 6.0.6001.2.1.0.256.1
Locale ID: 1033
Additional Information 1: bfef
Additional Information 2: e8adce1c2b9e7be834b4063ac3c53863
Additional Information 3: bfef
Additional Information 4: e8adce1c2b9e7be834b4063ac3c53863

Read our privacy statement:
http://go.microsoft.com/fwlink/?linkid=50163&clcid=0x0409

[Mikew-Sunbelt]

Hi Dennis,
While looking through forums on the internet, we came across this post. You mentioned that in Regular Windows mode that VIPRE had a problem where it keeps shutting down. I looked and wasn't able to find your support ticket.
If you can please contact us again at [e-mail]
We'll do our best to get Vipre working for you and see what we can do to help with the redirect.

Sincerely,

Mike Williams
Consumer support Manager
Sunbelt Software

[Dennis D]

Hi Mike,

The ticket is: VIPRE - 001-00-253441

Appreciate any help you can give.

Dennis

[caperjack]

Hi Mike,

The ticket is: VIPRE - 001-00-253441

Appreciate any help you can give.

Dennis

i think they meant for you to email them not post the ticket # here

[cohen]

Dennis D - In your MBA-M log, it's showing that you took no action!

Pls follow the instruction below and post a log.

Download Malwarebytes' Anti-Malware (http://www.download.com/Malwarebytes-Anti-Malware/3000-8022_4-10804572.html?part=dl-10804572&subj=dl&tag=button) to your desktop.

* Double-click mbam-setup.exe and follow the prompts to install the program.
* At the end, be sure to checkmark the Update Malwarebytes' Anti-Malware and Launch Malwarebytes' Anti-Malware, then click Finish.
* If an update is found, it will download and install the latest version.
* Once the program has loaded, select Perform full scan, then click Scan.
* When the scan is complete, click OK, then Show Results to view the results.
* Be sure that everything is checked, and click Remove Selected.
* When completed, a log will open in Notepad.
* Post the log back here.

Make sure that you restart the computer.

The log can also be found here:
C:\Documents and Settings\Username\Application Data\Malwarebytes\Malwarebytes' Anti-Malware\Logs\log-date.txt
Or at C:\Program Files\Malwarebytes' Anti-Malware\Logs\log-date.txt

Thanks,

Cohen

[Dennis D]

Hi Cohen,

Sorry about that. I ran malwarebytes several times. Just finished it again, as you can see it did not find any errors on this pass.

Based on a prior pass I deleted the following file.

Files Infected:
C:\Program Files\AsWasToolbar\As Was Toolbar\tbhelper.dll (Trojan.BHO) -> No action taken.

LATEST PASS:

Malwarebytes' Anti-Malware 1.31
Database version: 1467
Windows 6.0.6001 Service Pack 1

12/10/2008 4:12:20 PM
mbam-log-2008-12-10 (16-12-20).txt

Scan type: Full Scan (C:\|D:\|)
Objects scanned: 365881
Time elapsed: 1 hour(s), 14 minute(s), 33 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 0

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
(No malicious items detected)

Not sure if I should have deleted the bad file?

Dennis