0

I need help with a trojan downloader virus I just obtained on my PC. I purchased the full version of exterminate it, and every time I deleted the files it would come back. Exterminate it eventually stopped working and will not even open now. I included my hijack this log. As well as my ESET online log. I also downloaded and tried using MBA-M but as soon as the setup finished it gives me 'MBA-M has stopped working error' and I am unable to open it. Thanks for your help!

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 8:25:01 AM, on 8/21/2009
Platform: Windows Vista (WinNT 6.00.1904)
MSIE: Internet Explorer v7.00 (7.00.6000.16890)
Boot mode: Normal

Running processes:
C:\Windows\system32\Dwm.exe
C:\Windows\Explorer.EXE
C:\Program Files\Windows Defender\MSASCui.exe
C:\Windows\System32\nvraidservice.exe
C:\Windows\System32\rundll32.exe
C:\Windows\System32\rundll32.exe
C:\Windows\RtHDVCpl.exe
C:\Program Files\Java\jre1.6.0_05\bin\jusched.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Windows Sidebar\sidebar.exe
C:\Program Files\Google\GoogleToolbarNotifier\1.2.1128.5462\GoogleToolbarNotifier.exe
C:\Windows\ehome\ehtray.exe
C:\Program Files\Common Files\Ahead\Lib\NMBgMonitor.exe
C:\Windows\ehome\ehmsas.exe
C:\Windows\system32\wbem\unsecapp.exe
C:\Program Files\Common Files\Ahead\Lib\NMIndexStoreSvr.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Windows\system32\taskeng.exe
C:\Users\trevor\AppData\Local\Temp\Temp1_HiJackThis.zip\HijackThis.exe
C:\Windows\system32\wuauclt.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://myaccountinglab.mathxl.com/login_acct.htm
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
O1 - Hosts: ::1 localhost
O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_05\bin\ssv.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar2.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar2.dll
O4 - HKLM\..\Run: [Windows Defender] %ProgramFiles%\Windows Defender\MSASCui.exe -hide
O4 - HKLM\..\Run: [NVRaidService] C:\Windows\system32\nvraidservice.exe
O4 - HKLM\..\Run: [NvSvc] RUNDLL32.EXE C:\Windows\system32\nvsvc.dll,nvsvcStart
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\Windows\system32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [NvMediaCenter] RUNDLL32.EXE C:\Windows\system32\NvMcTray.dll,NvTaskbarInit
O4 - HKLM\..\Run: [NeroFilterCheck] C:\Program Files\Common Files\Ahead\Lib\NeroCheck.exe
O4 - HKLM\..\Run: [RtHDVCpl] RtHDVCpl.exe
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0_05\bin\jusched.exe"
O4 - HKLM\..\Run: [TuneClone] C:\Program Files\TuneClone\TuneClone.exe /silence
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\QTTask.exe" -atboottime
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [AdobeCS4ServiceManager] "C:\Program Files\Common Files\Adobe\CS4ServiceManager\CS4ServiceManager.exe" -launchedbylogin
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 9.0\Reader\Reader_sl.exe"
O4 - HKCU\..\Run: [Sidebar] C:\Program Files\Windows Sidebar\sidebar.exe /autoRun
O4 - HKCU\..\Run: [swg] C:\Program Files\Google\GoogleToolbarNotifier\1.2.1128.5462\GoogleToolbarNotifier.exe
O4 - HKCU\..\Run: [ehTray.exe] C:\Windows\ehome\ehTray.exe
O4 - HKCU\..\Run: [BgMonitor_{79662E04-7C6C-4d9f-84C7-88D8A56B10AA}] "C:\Program Files\Common Files\Ahead\Lib\NMBgMonitor.exe"
O4 - HKUS\S-1-5-19\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /detectMem (User '?')
O4 - HKUS\S-1-5-19\..\Run: [WindowsWelcomeCenter] rundll32.exe oobefldr.dll,ShowWelcomeCenter (User '?')
O4 - HKUS\S-1-5-20\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /detectMem (User '?')
O4 - HKUS\S-1-5-21-3044053724-903595406-3107207031-1001\..\Run: [Sidebar] C:\Program Files\Windows Sidebar\sidebar.exe /autoRun (User '?')
O4 - HKUS\S-1-5-21-3044053724-903595406-3107207031-1001\..\Run: [BgMonitor_{79662E04-7C6C-4d9f-84C7-88D8A56B10AA}] "C:\Program Files\Common Files\Ahead\Lib\NMBgMonitor.exe" (User '?')
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office12\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_05\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_05\bin\ssv.dll
O9 - Extra button: Send to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~2\Office12\ONBttnIE.dll
O9 - Extra 'Tools' menuitem: S&end to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~2\Office12\ONBttnIE.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\Office12\REFIEBAR.DLL
O13 - Gopher Prefix:
O16 - DPF: {2CA2C9B8-E4F6-4BE9-8601-52ED0AFBA79D} (Pearson Accounting Player) - http://asp.mathxl.com/books/_Players/AccountingPlayer.cab
O16 - DPF: {95D88B35-A521-472B-A182-BB1A98356421} (Pearson Installation Assistant 2) - http://asp.mathxl.com/books/_Players/PearsonInstallAsst2.cab
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://fpdownload2.macromedia.com/get/shockwave/cabs/flash/swflash.cab
O16 - DPF: {E6D23284-0E9B-417D-A782-03E4487FC947} (Pearson MathXL Player) - http://asp.mathxl.com/books/_Players/MathPlayer.cab
O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
O23 - Service: FLEXnet Licensing Service - Acresso Software Inc. - C:\Program Files\Common Files\Macrovision Shared\FLEXnet Publisher\FNPLicensingService.exe
O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: NBService - Nero AG - C:\Program Files\Nero\Nero 7\Nero BackItUp\NBService.exe
O23 - Service: NMIndexingService - Nero AG - C:\Program Files\Common Files\Ahead\Lib\NMIndexingService.exe
O23 - Service: PnkBstrA - Unknown owner - C:\Windows\system32\PnkBstrA.exe

--
End of file - 6883 bytes

ESET:
C:\Users\trevor\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\X2SYLNF3\fi41le[1].pdf PDF/Exploit.Gen trojan
C:\Users\trevor\AppData\Local\Temp\.exe Win32/AutoRun.ABH worm
C:\Users\trevor\AppData\Local\Temp\tmpF9FE.tmp Win32/AutoRun.Agent.PU worm
C:\Users\trevor\Downloads\install_flash_player(3).exe Win32/AutoRun.ABH worm
C:\Windows\Temp\24185771.tmp a variant of Win32/Kryptik.AGD trojan
C:\Windows\Temp\24185880.tmp a variant of Win32/Kryptik.ADG trojan
C:\Windows\Temp\24185880.tmp.exe a variant of Win32/Kryptik.ADG trojan
C:\Windows\Temp\24185989.tmp a variant of Win32/Kryptik.AAL trojan

3
Contributors
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Replies
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Views
7 Years
Discussion Span
Last Post by jholland1964
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Sorry to tell you but Exterminate It is considered a ROGUE program so it is actually worthless and can actually cause damage to your computer. See all this info
You need to get that off of there ASAP. Uninstall it if possible.
DON'T just delete it. That will leave much of the program there.

You need to do the following:

Please download Malwarebytes' Anti-Malware (MBA-M) to your Desktop.

* DoubleClick mbam-setup.exe and follow the prompts to install MBA-M.
* Be sure a checkmark is placed next to Update Malwarebytes' Anti-Malware and Launch Malwarebytes' Anti-Malware, then click Finish.
* If an update is found, it will download and install the latest version.
* Once the program has loaded, select Perform full scan, then click Scan.
* When the scan is complete, click OK, then Show Results to view the results.
* Be sure that everything is checked, and click Remove Selected.
* When MBA-M finishes, Notepad will open with the log. Please save it where you can find it easily. The log can also be opened by going to Start > All Programs > Malwarebytes' Anti-Malware > Logs > log-date.txt.
Reboot the Computer


Run a NEW HJT scan and save the log. Post back here with the MBA-M log and the new HJT log.

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You need to do the following:

Please download Malwarebytes' Anti-Malware (MBA-M) to your Desktop.

  • DoubleClick mbam-setup.exe and follow the prompts to install MBA-M.
  • Be sure a checkmark is placed next to Update Malwarebytes' Anti-Malware and Launch Malwarebytes' Anti-Malware, then click Finish.
  • If an update is found, it will download and install the latest version.
  • Once the program has loaded, select Perform full scan, then click Scan.
  • When the scan is complete, click OK, then Show Results to view the results.
  • Be sure that everything is checked, and click Remove Selected.
  • When MBA-M finishes, Notepad will open with the log. Please save it where you can find it easily. The log can also be opened by going to Start > All Programs > Malwarebytes' Anti-Malware > Logs > log-date.txt.
  • Reboot the Computer

Run a NEW HJT scan and save the log. Post back here with the MBA-M log and the new HJT log.

Thanks for the exterminate it heads up. I will uninstall it immediately. I have already downloaded MBA-M to my PC and run the setup, but I can not open the program. It gives me a 'MBA-M has stopped working error', when I try to open it, and it closes down. Is there a way to get around this?

Edited by mike_2000_17: Fixed formatting

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Before Judy gets here, you need to move hijackthis as you are running it from a zip file. It will not be able to save backups from there.

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# Uninstall Malwarebytes' Anti-Malware using Add/Remove programs in the control panel.
# Restart your computer (very important).
# Download and run this utility. mbam-clean.exe
# It will ask to restart your computer (please allow it to).
# After the computer restarts, try again to install the latest version of Malwarebytes' Anti-Malware from here Then follow the instructions given.

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# Uninstall Malwarebytes' Anti-Malware using Add/Remove programs in the control panel.
# Restart your computer (very important).
# Download and run this utility. mbam-clean.exe
# It will ask to restart your computer (please allow it to).
# After the computer restarts, try again to install the latest version of Malwarebytes' Anti-Malware from here Then follow the instructions given.

Okay that was a mission. It's gettn worse I wasnt able to connect to the internet for a while, but I'm back up. I followed all your directions, used the tool to remove, rebooted, then reinstalled per your link, and it is still giving me the same error message when I try to open the program. Heres the problem details:
Problem signature:
Problem Event Name: APPCRASH
Application Name: mbam.exe
Application Version: 1.40.0.0
Application Timestamp: 4a74a456
Fault Module Name: mbam.exe
Fault Module Version: 1.40.0.0
Fault Module Timestamp: 4a74a456
Exception Code: 80000003
Exception Offset: 00002fd0
OS Version: 6.0.6000.2.0.0.256.1
Locale ID: 1033
Additional Information 1: 62f3
Additional Information 2: c9d4c40a680b669dba468f72ec73b8fc
Additional Information 3: cd57
Additional Information 4: edd70c8330e9977f731b260694264aae

Is there anything else I can try?

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You might try the ESET Online scanner and attach the ScanLog with your post for assistance.

* You will need to use Internet Explorer to to complete this scan.
* You will need to temporarily Disable your current Anti-virus program.

* Be sure the option to Remove found threats is checked and the option to Scan unwanted applications is Checked.
* When you have completed that scan, a scanlog ought to have been created and located at C:\Program Files\EsetOnlineScanner\log.txt. Please post that log for us as directed below.

0

Alright some progress here you go.

ESETSmartInstaller@High as CAB hook log:
OnlineScanner.ocx - registred OK
# version=6
# iexplore.exe=7.00.6000.16386 (vista_rtm.061101-2205)
# OnlineScanner.ocx=1.0.0.6048
# api_version=3.0.2
# EOSSerial=f49385d7af1f5246b5779bbb7bd5a60e
# end=finished
# remove_checked=true
# archives_checked=false
# unwanted_checked=true
# unsafe_checked=false
# antistealth_checked=true
# utc_time=2009-08-22 01:26:52
# local_time=2009-08-21 06:26:52 (-0800, Pacific Daylight Time)
# country="United States"
# lang=1033
# osver=6.0.6000 NT
# compatibility_mode=5889 61 66 100 727796053110302
# scanned=137590
# found=7
# cleaned=7
# scan_time=1849
C:\Users\trevor\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\X2SYLNF3\fi41le[1].pdf PDF/Exploit.Gen trojan (cleaned by deleting - quarantined) 00000000000000000000000000000000 C
C:\Users\trevor\AppData\Local\Temp\.exe Win32/AutoRun.ABH worm (cleaned by deleting - quarantined) 00000000000000000000000000000000 C
C:\Users\trevor\AppData\Local\Temp\tmpF9FE.tmp Win32/AutoRun.Agent.PU worm (cleaned by deleting - quarantined) 00000000000000000000000000000000 C
C:\Users\trevor\Downloads\install_flash_player(3).exe Win32/AutoRun.ABH worm (deleted - quarantined) 00000000000000000000000000000000 C
C:\Windows\Temp\24185771.tmp a variant of Win32/Kryptik.AGD trojan (cleaned by deleting - quarantined) 00000000000000000000000000000000 C
C:\Windows\Temp\24185880.tmp a variant of Win32/Kryptik.ADG trojan (cleaned by deleting - quarantined) 00000000000000000000000000000000 C
C:\Windows\Temp\24185989.tmp a variant of Win32/Kryptik.AAL trojan (cleaned by deleting - quarantined) 00000000000000000000000000000000 C

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 6:28:44 PM, on 8/21/2009
Platform: Windows Vista (WinNT 6.00.1904)
MSIE: Internet Explorer v7.00 (7.00.6000.16890)
Boot mode: Normal

Running processes:
C:\Windows\system32\Dwm.exe
C:\Windows\Explorer.EXE
C:\Windows\System32\nvraidservice.exe
C:\Windows\System32\rundll32.exe
C:\Windows\System32\rundll32.exe
C:\Windows\RtHDVCpl.exe
C:\Program Files\Java\jre1.6.0_05\bin\jusched.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Windows Sidebar\sidebar.exe
C:\Program Files\Google\GoogleToolbarNotifier\1.2.1128.5462\GoogleToolbarNotifier.exe
C:\Windows\ehome\ehtray.exe
C:\Program Files\Common Files\Ahead\Lib\NMBgMonitor.exe
C:\Windows\ehome\ehmsas.exe
C:\Program Files\Common Files\Ahead\Lib\NMIndexStoreSvr.exe
C:\Windows\system32\wbem\unsecapp.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Windows\system32\taskeng.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Windows\system32\wuauclt.exe
C:\Users\trevor\Downloads\HiJackThis.exe
C:\Windows\system32\NOTEPAD.EXE
C:\Windows\system32\SearchFilterHost.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://myaccountinglab.mathxl.com/login_acct.htm
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
O1 - Hosts: ::1 localhost
O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_05\bin\ssv.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar2.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar2.dll
O4 - HKLM\..\Run: [Windows Defender] %ProgramFiles%\Windows Defender\MSASCui.exe -hide
O4 - HKLM\..\Run: [NVRaidService] C:\Windows\system32\nvraidservice.exe
O4 - HKLM\..\Run: [NvSvc] RUNDLL32.EXE C:\Windows\system32\nvsvc.dll,nvsvcStart
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\Windows\system32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [NvMediaCenter] RUNDLL32.EXE C:\Windows\system32\NvMcTray.dll,NvTaskbarInit
O4 - HKLM\..\Run: [NeroFilterCheck] C:\Program Files\Common Files\Ahead\Lib\NeroCheck.exe
O4 - HKLM\..\Run: [RtHDVCpl] RtHDVCpl.exe
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0_05\bin\jusched.exe"
O4 - HKLM\..\Run: [TuneClone] C:\Program Files\TuneClone\TuneClone.exe /silence
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\QTTask.exe" -atboottime
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [AdobeCS4ServiceManager] "C:\Program Files\Common Files\Adobe\CS4ServiceManager\CS4ServiceManager.exe" -launchedbylogin
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 9.0\Reader\Reader_sl.exe"
O4 - HKCU\..\Run: [Sidebar] C:\Program Files\Windows Sidebar\sidebar.exe /autoRun
O4 - HKCU\..\Run: [swg] C:\Program Files\Google\GoogleToolbarNotifier\1.2.1128.5462\GoogleToolbarNotifier.exe
O4 - HKCU\..\Run: [ehTray.exe] C:\Windows\ehome\ehTray.exe
O4 - HKCU\..\Run: [BgMonitor_{79662E04-7C6C-4d9f-84C7-88D8A56B10AA}] "C:\Program Files\Common Files\Ahead\Lib\NMBgMonitor.exe"
O4 - HKUS\S-1-5-19\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /detectMem (User '?')
O4 - HKUS\S-1-5-19\..\Run: [WindowsWelcomeCenter] rundll32.exe oobefldr.dll,ShowWelcomeCenter (User '?')
O4 - HKUS\S-1-5-20\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /detectMem (User '?')
O4 - HKUS\S-1-5-21-3044053724-903595406-3107207031-1001\..\Run: [Sidebar] C:\Program Files\Windows Sidebar\sidebar.exe /autoRun (User '?')
O4 - HKUS\S-1-5-21-3044053724-903595406-3107207031-1001\..\Run: [BgMonitor_{79662E04-7C6C-4d9f-84C7-88D8A56B10AA}] "C:\Program Files\Common Files\Ahead\Lib\NMBgMonitor.exe" (User '?')
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office12\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_05\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_05\bin\ssv.dll
O9 - Extra button: Send to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~2\Office12\ONBttnIE.dll
O9 - Extra 'Tools' menuitem: S&end to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~2\Office12\ONBttnIE.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\Office12\REFIEBAR.DLL
O13 - Gopher Prefix:
O16 - DPF: {2CA2C9B8-E4F6-4BE9-8601-52ED0AFBA79D} (Pearson Accounting Player) - http://asp.mathxl.com/books/_Players/AccountingPlayer.cab
O16 - DPF: {3860DD98-0549-4D50-AA72-5D17D200EE10} (Windows Live OneCare safety scanner control) - http://cdn.scan.onecare.live.com/resource/download/scanner/en-us/wlscctrl2.cab
O16 - DPF: {7530BFB8-7293-4D34-9923-61A11451AFC5} (OnlineScanner Control) - http://download.eset.com/special/eos/OnlineScanner.cab
O16 - DPF: {95D88B35-A521-472B-A182-BB1A98356421} (Pearson Installation Assistant 2) - http://asp.mathxl.com/books/_Players/PearsonInstallAsst2.cab
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://fpdownload2.macromedia.com/get/shockwave/cabs/flash/swflash.cab
O16 - DPF: {E6D23284-0E9B-417D-A782-03E4487FC947} (Pearson MathXL Player) - http://asp.mathxl.com/books/_Players/MathPlayer.cab
O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
O23 - Service: FLEXnet Licensing Service - Acresso Software Inc. - C:\Program Files\Common Files\Macrovision Shared\FLEXnet Publisher\FNPLicensingService.exe
O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: NBService - Nero AG - C:\Program Files\Nero\Nero 7\Nero BackItUp\NBService.exe
O23 - Service: NMIndexingService - Nero AG - C:\Program Files\Common Files\Ahead\Lib\NMIndexingService.exe
O23 - Service: PnkBstrA - Unknown owner - C:\Windows\system32\PnkBstrA.exe

--
End of file - 7240 bytes

0

Ok, yes some progress. Now, you have NO active anti-virus program that I can see on the computer...correct? Get one.
Do this:
Download the FREE Avira anti-virus program. It is a very light, excellent but non-instrusive anti-virus. It works well I have used it for several years.
Install it, update it and run a full system scan with it. Quarantine or Delete everything it finds.

Then AGAIN, try MBA-M. If you must uninstall the last one you downloaded, do so and try again. Install and Update of course
Close out everything you don't need...no surfing in other words...do a Full Scan, Remove everything found, save the log.
Reboot.
Do a new HJT scan and post back with both logs. I don't need the Avira log, just a list of what was removed and from where.

0

Okay, tried to uninstall and install MBA-M several more times with the same result. Installed AVScan, and ran another hijack this:

Avira AntiVir Personal
Report file date: Saturday, August 22, 2009 11:01

Scanning for 1562564 virus strains and unwanted programs.

Licensee : Avira AntiVir Personal - FREE Antivirus
Serial number : 0000149996-ADJIE-0000001
Platform : Windows Vista
Windows version : (plain) [6.0.6000]
Boot mode : Normally booted
Username : SYSTEM
Computer name : TREVOR-PC

Version information:
BUILD.DAT : 9.0.0.407 17961 Bytes 7/29/2009 10:34:00
AVSCAN.EXE : 9.0.3.7 466689 Bytes 7/21/2009 21:36:14
AVSCAN.DLL : 9.0.3.0 40705 Bytes 2/27/2009 18:58:24
LUKE.DLL : 9.0.3.2 209665 Bytes 2/20/2009 19:35:49
LUKERES.DLL : 9.0.2.0 12033 Bytes 2/27/2009 18:58:52
ANTIVIR0.VDF : 7.1.0.0 15603712 Bytes 10/27/2008 20:30:36
ANTIVIR1.VDF : 7.1.4.132 5707264 Bytes 6/24/2009 17:21:42
ANTIVIR2.VDF : 7.1.4.253 1779200 Bytes 7/19/2009 06:08:01
ANTIVIR3.VDF : 7.1.5.19 139776 Bytes 7/23/2009 15:36:13
Engineversion : 8.2.0.228
AEVDF.DLL : 8.1.1.1 106868 Bytes 7/28/2009 21:31:50
AESCRIPT.DLL : 8.1.2.18 442746 Bytes 7/23/2009 17:59:39
AESCN.DLL : 8.1.2.4 127348 Bytes 7/23/2009 17:59:39
AERDL.DLL : 8.1.2.4 430452 Bytes 7/23/2009 17:59:39
AEPACK.DLL : 8.1.3.18 401783 Bytes 7/28/2009 21:31:50
AEOFFICE.DLL : 8.1.0.38 196987 Bytes 7/23/2009 17:59:39
AEHEUR.DLL : 8.1.0.143 1864055 Bytes 7/23/2009 17:59:39
AEHELP.DLL : 8.1.5.3 233846 Bytes 7/23/2009 17:59:39
AEGEN.DLL : 8.1.1.50 352629 Bytes 7/23/2009 17:59:39
AEEMU.DLL : 8.1.0.9 393588 Bytes 10/9/2008 22:32:40
AECORE.DLL : 8.1.7.6 184694 Bytes 7/23/2009 17:59:39
AEBB.DLL : 8.1.0.3 53618 Bytes 10/9/2008 22:32:40
AVWINLL.DLL : 9.0.0.3 18177 Bytes 12/12/2008 16:47:59
AVPREF.DLL : 9.0.0.1 43777 Bytes 12/5/2008 18:32:15
AVREP.DLL : 8.0.0.3 155905 Bytes 1/20/2009 22:34:28
AVREG.DLL : 9.0.0.0 36609 Bytes 12/5/2008 18:32:09
AVARKT.DLL : 9.0.0.3 292609 Bytes 3/24/2009 23:05:41
AVEVTLOG.DLL : 9.0.0.7 167169 Bytes 1/30/2009 18:37:08
SQLITE3.DLL : 3.6.1.0 326401 Bytes 1/28/2009 23:03:49
SMTPLIB.DLL : 9.2.0.25 28417 Bytes 2/2/2009 16:21:33
NETNT.DLL : 9.0.0.0 11521 Bytes 12/5/2008 18:32:10
RCIMAGE.DLL : 9.0.0.25 2438913 Bytes 5/15/2009 23:39:58
RCTEXT.DLL : 9.0.37.0 86785 Bytes 4/17/2009 18:19:48

Configuration settings for the scan:
Jobname.............................: Complete system scan
Configuration file..................: c:\program files\avira\antivir desktop\sysscan.avp
Logging.............................: low
Primary action......................: interactive
Secondary action....................: ignore
Scan master boot sector.............: on
Scan boot sector....................: on
Boot sectors........................: C:,
Process scan........................: on
Scan registry.......................: on
Search for rootkits.................: on
Integrity checking of system files..: off
Scan all files......................: All files
Scan archives.......................: on
Recursion depth.....................: 20
Smart extensions....................: on
Macro heuristic.....................: on
File heuristic......................: medium
Deviating risk categories...........: +APPL,+GAME,+JOKE,+PCK,+SPR,

Start of the scan: Saturday, August 22, 2009 11:01

Starting search for hidden objects.
Error in ARK library

The scan of running processes will be started
Scan process 'avscan.exe' - '1' Module(s) have been scanned
Scan process 'avscan.exe' - '1' Module(s) have been scanned
Scan process 'wuauclt.exe' - '1' Module(s) have been scanned
Scan process 'taskeng.exe' - '1' Module(s) have been scanned
Scan process 'update.exe' - '1' Module(s) have been scanned
Scan process 'avcenter.exe' - '1' Module(s) have been scanned
Scan process 'NMIndexStoreSvr.exe' - '1' Module(s) have been scanned
Scan process 'NMIndexingService.exe' - '1' Module(s) have been scanned
Scan process 'iPodService.exe' - '1' Module(s) have been scanned
Scan process 'unsecapp.exe' - '1' Module(s) have been scanned
Scan process 'ehmsas.exe' - '1' Module(s) have been scanned
Scan process 'NMBgMonitor.exe' - '1' Module(s) have been scanned
Scan process 'ehtray.exe' - '1' Module(s) have been scanned
Scan process 'GoogleToolbarNotifier.exe' - '1' Module(s) have been scanned
Scan process 'sidebar.exe' - '1' Module(s) have been scanned
Scan process 'avgnt.exe' - '1' Module(s) have been scanned
Scan process 'iTunesHelper.exe' - '1' Module(s) have been scanned
Scan process 'jusched.exe' - '1' Module(s) have been scanned
Scan process 'RtHDVCpl.exe' - '1' Module(s) have been scanned
Scan process 'rundll32.exe' - '1' Module(s) have been scanned
Scan process 'rundll32.exe' - '1' Module(s) have been scanned
Scan process 'WmiPrvSE.exe' - '1' Module(s) have been scanned
Scan process 'nvraidservice.exe' - '1' Module(s) have been scanned
Scan process 'MSASCui.exe' - '1' Module(s) have been scanned
Scan process 'mobsync.exe' - '1' Module(s) have been scanned
Scan process 'explorer.exe' - '1' Module(s) have been scanned
Scan process 'taskeng.exe' - '1' Module(s) have been scanned
Scan process 'dwm.exe' - '1' Module(s) have been scanned
Scan process 'SearchIndexer.exe' - '1' Module(s) have been scanned
Scan process 'svchost.exe' - '1' Module(s) have been scanned
Scan process 'svchost.exe' - '1' Module(s) have been scanned
Scan process 'svchost.exe' - '1' Module(s) have been scanned
Scan process 'PnkBstrA.exe' - '1' Module(s) have been scanned
Scan process 'mDNSResponder.exe' - '1' Module(s) have been scanned
Scan process 'AppleMobileDeviceService.exe' - '1' Module(s) have been scanned
Scan process 'avguard.exe' - '1' Module(s) have been scanned
Scan process 'svchost.exe' - '1' Module(s) have been scanned
Scan process 'sched.exe' - '1' Module(s) have been scanned
Scan process 'spoolsv.exe' - '1' Module(s) have been scanned
Scan process 'svchost.exe' - '1' Module(s) have been scanned
Scan process 'SLsvc.exe' - '1' Module(s) have been scanned
Scan process 'audiodg.exe' - '0' Module(s) have been scanned
Scan process 'svchost.exe' - '1' Module(s) have been scanned
Scan process 'svchost.exe' - '1' Module(s) have been scanned
Scan process 'svchost.exe' - '1' Module(s) have been scanned
Scan process 'svchost.exe' - '1' Module(s) have been scanned
Scan process 'svchost.exe' - '1' Module(s) have been scanned
Scan process 'svchost.exe' - '1' Module(s) have been scanned
Scan process 'winlogon.exe' - '1' Module(s) have been scanned
Scan process 'svchost.exe' - '1' Module(s) have been scanned
Scan process 'lsm.exe' - '1' Module(s) have been scanned
Scan process 'lsass.exe' - '1' Module(s) have been scanned
Scan process 'services.exe' - '1' Module(s) have been scanned
Scan process 'csrss.exe' - '1' Module(s) have been scanned
Scan process 'wininit.exe' - '1' Module(s) have been scanned
Scan process 'csrss.exe' - '1' Module(s) have been scanned
Scan process 'smss.exe' - '1' Module(s) have been scanned
56 processes with 56 modules were scanned

Starting master boot sector scan:
Master boot sector HD0
[INFO] No virus was found!
Master boot sector HD1
[INFO] No virus was found!
[INFO] Please restart the search with Administrator rights
Master boot sector HD2
[INFO] No virus was found!
[INFO] Please restart the search with Administrator rights
Master boot sector HD3
[INFO] No virus was found!
[INFO] Please restart the search with Administrator rights
Master boot sector HD4
[INFO] No virus was found!
[INFO] Please restart the search with Administrator rights

Start scanning boot sectors:
Boot sector 'C:\'
[INFO] No virus was found!

Starting to scan executable files (registry).
The registry was scanned ( '44' files ).


Starting the file scan:

Begin scan in 'C:\'
C:\pagefile.sys
[WARNING] The file could not be opened!
[NOTE] This file is a Windows system file.
[NOTE] This file cannot be opened for scanning.
C:\$Recycle.Bin\S-1-5-21-3044053724-903595406-3107207031-1001\$RDPHJ6O.XviD-VBT\CD2\vbt-nurses.disc2.avi
[0] Archive type: CAB SFX (self extracting)
--> Office64WWsp1
[WARNING] No further files can be extracted from this archive. The archive will be closed
[WARNING] No further files can be extracted from this archive. The archive will be closed


End of the scan: Saturday, August 22, 2009 11:34
Used time: 32:24 Minute(s)

The scan has been done completely.

22823 Scanned directories
333028 Files were scanned
0 Viruses and/or unwanted programs were found
0 Files were classified as suspicious
0 files were deleted
0 Viruses and unwanted programs were repaired
0 Files were moved to quarantine
0 Files were renamed
1 Files cannot be scanned
333027 Files not concerned
2780 Archives were scanned
3 Warnings
1 Notes
58 Objects were scanned with rootkit scan
0 Hidden objects were found

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 11:45:09 AM, on 8/22/2009
Platform: Windows Vista (WinNT 6.00.1904)
MSIE: Internet Explorer v7.00 (7.00.6000.16890)
Boot mode: Normal

Running processes:
C:\Windows\system32\Dwm.exe
C:\Windows\system32\taskeng.exe
C:\Windows\Explorer.EXE
C:\Program Files\Windows Defender\MSASCui.exe
C:\Windows\System32\nvraidservice.exe
C:\Windows\System32\rundll32.exe
C:\Windows\System32\rundll32.exe
C:\Windows\RtHDVCpl.exe
C:\Program Files\Java\jre1.6.0_05\bin\jusched.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Adobe\Reader 9.0\Reader\reader_sl.exe
C:\Program Files\Avira\AntiVir Desktop\avgnt.exe
C:\Program Files\Windows Sidebar\sidebar.exe
C:\Program Files\Google\GoogleToolbarNotifier\1.2.1128.5462\GoogleToolbarNotifier.exe
C:\Windows\ehome\ehtray.exe
C:\Program Files\Common Files\Ahead\Lib\NMBgMonitor.exe
C:\Windows\ehome\ehmsas.exe
C:\Windows\system32\wbem\unsecapp.exe
C:\Windows\System32\mobsync.exe
C:\Program Files\Common Files\Ahead\Lib\NMIndexStoreSvr.exe
C:\Windows\System32\notepad.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Windows\system32\wuauclt.exe
C:\Users\trevor\Downloads\HiJackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://myaccountinglab.mathxl.com/login_acct.htm
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
O1 - Hosts: ::1 localhost
O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_05\bin\ssv.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar2.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar2.dll
O4 - HKLM\..\Run: [Windows Defender] %ProgramFiles%\Windows Defender\MSASCui.exe -hide
O4 - HKLM\..\Run: [NVRaidService] C:\Windows\system32\nvraidservice.exe
O4 - HKLM\..\Run: [NvSvc] RUNDLL32.EXE C:\Windows\system32\nvsvc.dll,nvsvcStart
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\Windows\system32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [NvMediaCenter] RUNDLL32.EXE C:\Windows\system32\NvMcTray.dll,NvTaskbarInit
O4 - HKLM\..\Run: [NeroFilterCheck] C:\Program Files\Common Files\Ahead\Lib\NeroCheck.exe
O4 - HKLM\..\Run: [RtHDVCpl] RtHDVCpl.exe
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0_05\bin\jusched.exe"
O4 - HKLM\..\Run: [TuneClone] C:\Program Files\TuneClone\TuneClone.exe /silence
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\QTTask.exe" -atboottime
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [AdobeCS4ServiceManager] "C:\Program Files\Common Files\Adobe\CS4ServiceManager\CS4ServiceManager.exe" -launchedbylogin
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 9.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [avgnt] "C:\Program Files\Avira\AntiVir Desktop\avgnt.exe" /min
O4 - HKLM\..\RunOnce: [Malwarebytes' Anti-Malware] C:\Program Files\Malwarebytes' Anti-Malware\mbamgui.exe /install /silent
O4 - HKCU\..\Run: [Sidebar] C:\Program Files\Windows Sidebar\sidebar.exe /autoRun
O4 - HKCU\..\Run: [swg] C:\Program Files\Google\GoogleToolbarNotifier\1.2.1128.5462\GoogleToolbarNotifier.exe
O4 - HKCU\..\Run: [ehTray.exe] C:\Windows\ehome\ehTray.exe
O4 - HKCU\..\Run: [BgMonitor_{79662E04-7C6C-4d9f-84C7-88D8A56B10AA}] "C:\Program Files\Common Files\Ahead\Lib\NMBgMonitor.exe"
O4 - HKUS\S-1-5-19\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /detectMem (User '?')
O4 - HKUS\S-1-5-19\..\Run: [WindowsWelcomeCenter] rundll32.exe oobefldr.dll,ShowWelcomeCenter (User '?')
O4 - HKUS\S-1-5-20\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /detectMem (User '?')
O4 - HKUS\S-1-5-21-3044053724-903595406-3107207031-1001\..\Run: [Sidebar] C:\Program Files\Windows Sidebar\sidebar.exe /autoRun (User '?')
O4 - HKUS\S-1-5-21-3044053724-903595406-3107207031-1001\..\Run: [BgMonitor_{79662E04-7C6C-4d9f-84C7-88D8A56B10AA}] "C:\Program Files\Common Files\Ahead\Lib\NMBgMonitor.exe" (User '?')
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office12\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_05\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_05\bin\ssv.dll
O9 - Extra button: Send to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~2\Office12\ONBttnIE.dll
O9 - Extra 'Tools' menuitem: S&end to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~2\Office12\ONBttnIE.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\Office12\REFIEBAR.DLL
O13 - Gopher Prefix:
O16 - DPF: {2CA2C9B8-E4F6-4BE9-8601-52ED0AFBA79D} (Pearson Accounting Player) - http://asp.mathxl.com/books/_Players/AccountingPlayer.cab
O16 - DPF: {3860DD98-0549-4D50-AA72-5D17D200EE10} (Windows Live OneCare safety scanner control) - http://cdn.scan.onecare.live.com/resource/download/scanner/en-us/wlscctrl2.cab
O16 - DPF: {7530BFB8-7293-4D34-9923-61A11451AFC5} (OnlineScanner Control) - http://download.eset.com/special/eos/OnlineScanner.cab
O16 - DPF: {95D88B35-A521-472B-A182-BB1A98356421} (Pearson Installation Assistant 2) - http://asp.mathxl.com/books/_Players/PearsonInstallAsst2.cab
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://fpdownload2.macromedia.com/get/shockwave/cabs/flash/swflash.cab
O16 - DPF: {E6D23284-0E9B-417D-A782-03E4487FC947} (Pearson MathXL Player) - http://asp.mathxl.com/books/_Players/MathPlayer.cab
O23 - Service: Avira AntiVir Scheduler (AntiVirSchedulerService) - Avira GmbH - C:\Program Files\Avira\AntiVir Desktop\sched.exe
O23 - Service: Avira AntiVir Guard (AntiVirService) - Avira GmbH - C:\Program Files\Avira\AntiVir Desktop\avguard.exe
O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
O23 - Service: FLEXnet Licensing Service - Acresso Software Inc. - C:\Program Files\Common Files\Macrovision Shared\FLEXnet Publisher\FNPLicensingService.exe
O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: NBService - Nero AG - C:\Program Files\Nero\Nero 7\Nero BackItUp\NBService.exe
O23 - Service: NMIndexingService - Nero AG - C:\Program Files\Common Files\Ahead\Lib\NMIndexingService.exe
O23 - Service: PnkBstrA - Unknown owner - C:\Windows\system32\PnkBstrA.exe

--
End of file - 7793 bytes

0

Just realized, with all this scanning, install, uninstall, etc., I neglected to ask you HOW DID YOU KNOW, without any security software installed, that you had a a trojan downloader on your computer?

0

Just realized, with all this scanning, install, uninstall, etc., I neglected to ask you HOW DID YOU KNOW, without any security software installed, that you had a a trojan downloader on your computer?

Windows Defender started popping up a warning... saying its detected trojan downloader win32 renos, and would ask if I wanted to remove. Every time I would remove it, it would pop back up again a little while later.

0

Ok, next thing you need to do is update your Java program, it is woefully out of date. To do this go HERE
Download the Offline Install program and save it to the desktop.
Close out unnecessary programs. Then go to Start, Control Panel, Add/Remove. Uninstall ALL old versions of Java that you find there.
Once all are uninstalled then double click that Install file on your desktop and install the newest version. Once that is complete go back to the download page I linked to above and on the right side of that page you will see Verify Now. Click that to go to the verification page and be certain the installation was complete.

Then run one more HJT scan and post the log, we are almost finished...UNLESS you are still getting that warning from Windows Defender.

0

Tell you what, humor me, just for the heck of it since ESET found and removed infections and the Avira gave you a clean log I would like you to try this just one more time:

Uninstall Malwarebytes' Anti-Malware using Add/Remove programs in the control panel.
Restart your computer (very important).
Download and run this utility. mbam-clean.exe
It will ask to restart your computer (please allow it to).
After the computer restarts, try again to install the latest version of Malwarebytes' Anti-Malware from here Then follow the instructions given.

This is such a good program I just cannot stand that you cannot take advantage of it. If you get it installed and running, be sure to update fully and do the Full Scan, have it remove everything found.
Reboot and THEN do the HJT scan. Post back with both logs...hopefully

0

I still can not get MBA-M working. My computer is starting to slow down and sometimes will not load windows when I restart my PC, the screen just stays black. Avira has just detected malware which I deleted... here is the event log:

Virus or unwanted program 'TR/Patched.HB.5 [trojan]'
detected in file 'C:\Users\trevor\AppData\Local\Temp\tmpFA0F.tmp.
Action performed: Delete file

Here is my Hijack this:

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 4:53:46 PM, on 8/22/2009
Platform: Windows Vista (WinNT 6.00.1904)
MSIE: Internet Explorer v7.00 (7.00.6000.16890)
Boot mode: Normal

Running processes:
C:\Windows\system32\Dwm.exe
C:\Windows\Explorer.EXE
C:\Program Files\Windows Defender\MSASCui.exe
C:\Windows\System32\nvraidservice.exe
C:\Windows\System32\rundll32.exe
C:\Windows\System32\rundll32.exe
C:\Windows\RtHDVCpl.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Windows\system32\wbem\unsecapp.exe
C:\Program Files\Avira\AntiVir Desktop\avgnt.exe
C:\Program Files\Java\jre6\bin\jusched.exe
C:\Program Files\Windows Sidebar\sidebar.exe
C:\Program Files\Google\GoogleToolbarNotifier\1.2.1128.5462\GoogleToolbarNotifier.exe
C:\Windows\ehome\ehtray.exe
C:\Program Files\Common Files\Ahead\Lib\NMBgMonitor.exe
C:\Windows\ehome\ehmsas.exe
C:\Windows\system32\taskeng.exe
C:\Program Files\Common Files\Ahead\Lib\NMIndexStoreSvr.exe
C:\Windows\system32\wuauclt.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\program files\avira\antivir desktop\avcenter.exe
C:\Windows\system32\SearchFilterHost.exe
C:\Users\trevor\Downloads\HiJackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://myaccountinglab.mathxl.com/login_acct.htm
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
O1 - Hosts: ::1 localhost
O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar2.dll
O2 - BHO: Java(tm) Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar2.dll
O4 - HKLM\..\Run: [Windows Defender] %ProgramFiles%\Windows Defender\MSASCui.exe -hide
O4 - HKLM\..\Run: [NVRaidService] C:\Windows\system32\nvraidservice.exe
O4 - HKLM\..\Run: [NvSvc] RUNDLL32.EXE C:\Windows\system32\nvsvc.dll,nvsvcStart
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\Windows\system32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [NvMediaCenter] RUNDLL32.EXE C:\Windows\system32\NvMcTray.dll,NvTaskbarInit
O4 - HKLM\..\Run: [NeroFilterCheck] C:\Program Files\Common Files\Ahead\Lib\NeroCheck.exe
O4 - HKLM\..\Run: [RtHDVCpl] RtHDVCpl.exe
O4 - HKLM\..\Run: [TuneClone] C:\Program Files\TuneClone\TuneClone.exe /silence
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\QTTask.exe" -atboottime
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [AdobeCS4ServiceManager] "C:\Program Files\Common Files\Adobe\CS4ServiceManager\CS4ServiceManager.exe" -launchedbylogin
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 9.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [avgnt] "C:\Program Files\Avira\AntiVir Desktop\avgnt.exe" /min
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre6\bin\jusched.exe"
O4 - HKLM\..\RunOnce: [Malwarebytes' Anti-Malware] C:\Program Files\Mbam\mbamgui.exe /install /silent
O4 - HKCU\..\Run: [Sidebar] C:\Program Files\Windows Sidebar\sidebar.exe /autoRun
O4 - HKCU\..\Run: [swg] C:\Program Files\Google\GoogleToolbarNotifier\1.2.1128.5462\GoogleToolbarNotifier.exe
O4 - HKCU\..\Run: [ehTray.exe] C:\Windows\ehome\ehTray.exe
O4 - HKCU\..\Run: [BgMonitor_{79662E04-7C6C-4d9f-84C7-88D8A56B10AA}] "C:\Program Files\Common Files\Ahead\Lib\NMBgMonitor.exe"
O4 - HKUS\S-1-5-19\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /detectMem (User '?')
O4 - HKUS\S-1-5-19\..\Run: [WindowsWelcomeCenter] rundll32.exe oobefldr.dll,ShowWelcomeCenter (User '?')
O4 - HKUS\S-1-5-20\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /detectMem (User '?')
O4 - HKUS\S-1-5-21-3044053724-903595406-3107207031-1001\..\Run: [Sidebar] C:\Program Files\Windows Sidebar\sidebar.exe /autoRun (User '?')
O4 - HKUS\S-1-5-21-3044053724-903595406-3107207031-1001\..\Run: [BgMonitor_{79662E04-7C6C-4d9f-84C7-88D8A56B10AA}] "C:\Program Files\Common Files\Ahead\Lib\NMBgMonitor.exe" (User '?')
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office12\EXCEL.EXE/3000
O9 - Extra button: Send to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~2\Office12\ONBttnIE.dll
O9 - Extra 'Tools' menuitem: S&end to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~2\Office12\ONBttnIE.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\Office12\REFIEBAR.DLL
O13 - Gopher Prefix:
O16 - DPF: {2CA2C9B8-E4F6-4BE9-8601-52ED0AFBA79D} (Pearson Accounting Player) - http://asp.mathxl.com/books/_Players/AccountingPlayer.cab
O16 - DPF: {3860DD98-0549-4D50-AA72-5D17D200EE10} (Windows Live OneCare safety scanner control) - http://cdn.scan.onecare.live.com/resource/download/scanner/en-us/wlscctrl2.cab
O16 - DPF: {7530BFB8-7293-4D34-9923-61A11451AFC5} (OnlineScanner Control) - http://download.eset.com/special/eos/OnlineScanner.cab
O16 - DPF: {95D88B35-A521-472B-A182-BB1A98356421} (Pearson Installation Assistant 2) - http://asp.mathxl.com/books/_Players/PearsonInstallAsst2.cab
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://fpdownload2.macromedia.com/get/shockwave/cabs/flash/swflash.cab
O16 - DPF: {E6D23284-0E9B-417D-A782-03E4487FC947} (Pearson MathXL Player) - http://asp.mathxl.com/books/_Players/MathPlayer.cab
O23 - Service: Avira AntiVir Scheduler (AntiVirSchedulerService) - Avira GmbH - C:\Program Files\Avira\AntiVir Desktop\sched.exe
O23 - Service: Avira AntiVir Guard (AntiVirService) - Avira GmbH - C:\Program Files\Avira\AntiVir Desktop\avguard.exe
O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
O23 - Service: FLEXnet Licensing Service - Acresso Software Inc. - C:\Program Files\Common Files\Macrovision Shared\FLEXnet Publisher\FNPLicensingService.exe
O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: NBService - Nero AG - C:\Program Files\Nero\Nero 7\Nero BackItUp\NBService.exe
O23 - Service: NMIndexingService - Nero AG - C:\Program Files\Common Files\Ahead\Lib\NMIndexingService.exe
O23 - Service: PnkBstrA - Unknown owner - C:\Windows\system32\PnkBstrA.exe

--
End of file - 7484 bytes

0

Ok then we have to bring out the "big gun" do the following:
download ComboFix from Here or Here

Save it to the desktop. Don't run it yet.

Close all open Windows including this one.
Close or disable all running Antivirus, Antispyware, and Firewall programs as they may interfere with the proper running of ComboFix.

Once these two steps have been completed, double-click on the ComboFix icon found on your desktop. Please note, that once you start ComboFix you should not click anywhere on the ComboFix window as it can cause the program to stall. In fact, when ComboFix is running, do not touch your computer at all. The scan could take a while, so please be patient.

Windows may then issue a prompt because Combofix doesn't have a digital signature, this is perfectly normal. Just click Continue.
Next you will see a disclaimer screen, click Yes.
Then allow the program to run. This will take awhile so be patient, remember Don't Touch your computer while the program is running as it can actually stop it from running. Combofix may change your clock while running, don't worry it will change it back upon completion.
When ComboFix has finished running, you will see a screen stating that it is preparing the log report, this too can take awhile so be patient. When all is complete you will be located at C:\ComboFix.txt.
Please copy/paste that log back here.

0

Hey, Im on my laptop now, my PC is failing. I was in the process of uninstalling MBM-A again, and on the restart I'm getting a blue screen error stating: "Stop: c0000135 (unable to locate component) This application has failed to start becaus GDI32.dll was not found. reinstalling may fix this problem."

I have been trying to restart in safe mode and getting the same blue screen error!

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