Member Avatar for jholland1964

Go to the Start menu and click Run... Type in "regedit" without the quote marks, and hit enter. Navigate to HKEY_Local_Machine -> Software -> Microsoft -> Windows -> Current Version -> Run or RunOnce. Should look something like this in the path (HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run)

Right click on the key (Run or RunOnce -- depending on where the value shows up) and export it to your desktop. Go to your desktop, right click on the registry file and click "Edit". Copy and paste the full entry in your next post.

merlot6767

For the moment, you can hold off on this instruction. MBA-M is taking a look at this. I will get back with you ASAP.
Judy

Member Avatar for merlot6767

ok, cool. FYI... after every reboot there is a pop up from mba-m about running the program, and I need to continue or cancel

Member Avatar for jholland1964

ok, cool. FYI... after every reboot there is a pop up from mba-m about running the program, and I need to continue or cancel

Vitally important that you give me the exact wording of this pop up. MBA-M people will need to know this.

Member Avatar for merlot6767

ok, it says:

If you started this program, continue,

Malwarebytes Anti malware

c:\programfiles(x86) malwarebytes'Anti-malware mbam.exe"runcleanupscript

then i have to select
continue cancel

Member Avatar for jholland1964

And what have you selected? Continue or Cancel?

Member Avatar for merlot6767

actually , I selected cancel the last time, andthen ran the hjk, the log still displayed the file you mentioned previously.

Member Avatar for jholland1964

Thanks! This is an odd happening lately with MBA-M so I have a question going on it over at MBA-M so I will give them this info.
Judy

Member Avatar for jholland1964

A question, I don't see Windows Defender anywhere on there, is it on the computer and have you had it turned off? It is fine if you do have it turned off they just need to know if you do have it on the machine.

Member Avatar for merlot6767

yes, Windows Defender is on the computer and active.

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