My husband was online yesterday and did "something"
now we get this constant red ball pop ups, saying virus detected and click here to fix
I tried everything, ended up doing system restore on
our HP to restore to "factory" defaults, and now cannot
install our anit virus software or IE programs
I find two applications have been installed
cannot delete or remove them
what spyware/virus could we have or be infected with
and can this be fixed by ourselves...
any help would be greatly appreciated!!