Member Avatar for clare.goodwin.125

my acer comes on under the welcome sign theres a clock appeared saying 2 mins, then after 2 mins it turns itself off

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This expands on and : the visible 2‑minute countdown at the Welcome screen can come from two broad causes — a software-triggered shutdown (scheduled task, Windows update, malicious script, or a shutdown command) or a hardware/power problem (battery/adapter, overheating, failing power circuitry). Use the short checks below to narrow it down.

If the countdown is shown you can try to stop it immediately by aborting a scheduled shutdown (if there really is one) and then collect evidence in Event Viewer. Useful quick commands and tools:

shutdown -a
sfc /scannow
eventvwr.msc
msconfig

Boot to Safe Mode (as suggested). If the laptop stays on in Safe Mode, suspect software: disable all non-Microsoft startup items (System Configuration), look in Task Scheduler for tasks that call shutdown or scripts, run a full offline malware scan, and run sfc /scannow. Check System logs in Event Viewer for Event IDs like 1074 (planned shutdown), 6008 (unexpected shutdown), or 41 (kernel power) to see who/what initiated it.

If it still shuts down in Safe Mode, hardware is likely. Check AC adapter and battery (try booting on AC with battery removed), watch whether the fan spins and whether the chassis is hot, and inspect the DC jack. If cleaning is needed, use short bursts of canned air and avoid spinning the fan freely. If unsure or if BIOS reports abnormal temps/power, back up data and consider professional repair.

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Member Avatar for caperjack

could be just overheating ,try using a can of compressed ait and blowing the dust off the heatsinc and fan

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