Hi. i keep getting an application manager error message. It says:

"Application Manager has encountered a problem and needs to close. We are sorry for the inconvenience.
Please tell Microsoft about this problem."

There are 3 options available - "Debug", "Send Error Report", or "Don't Send"
i tried all but the error still occurs.

Technical information about one of the error reports is:

"The following files will be included in this error report:

C:\DOCUME~1\ADMINI~1\LOCALS~1\Temp\WERd34b.dir00\BrowserDefender.exe.mdmp
C:\DOCUME~1\ADMINI~1\LOCALS~1\Temp\WERd34b.dir00\appcompat.txt

System:

Microsoft Windows XP
Media Center Edition
Version 2008
Service pack 3

Intel(R)Core(TM)2 Duo CPU
T5750 @ 2GHz
997 MHz, 2 GB of RAM

Please Help!

Recommended Answers

Run a full scan with Mbam and post it's resulting log here. Google will easily find Mbam.

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Yup, you are badly infected. It says no action taken against each entry, you need Mbam to remove them all.

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All 7 Replies

Run a full scan with Mbam and post it's resulting log here. Google will easily find Mbam.

Here is the MBAM log:

Malwarebytes Anti-Malware (Trial) 1.75.0.1300
www.malwarebytes.org

Database version: v2013.08.03.06

Windows XP Service Pack 3 x86 NTFS
Internet Explorer 8.0.6001.18702
Administrator :: USER-D7D61D055E [administrator]

Protection: Enabled

8/4/2013 6:50:55 AM
MBAM-log-2013-08-04 (07-45-56).txt

Scan type: Full scan (C:\|D:\|G:\|)
Scan options enabled: Memory | Startup | Registry | File System | Heuristics/Extra | Heuristics/Shuriken | PUP | PUM
Scan options disabled: P2P
Objects scanned: 337259
Time elapsed: 54 minute(s), 20 second(s)

Memory Processes Detected: 1
C:\Program Files\DefaultTab\DefaultTabSearch.exe (PUP.Optional.DefaultTab) -> 696 -> No action taken.

Memory Modules Detected: 1
C:\Documents and Settings\Administrator\Application Data\BabSolution\Shared\NTRedirect.dll (PUP.Optional.A.BabSolution) -> No action taken.

Registry Keys Detected: 9
HKLM\SYSTEM\CurrentControlSet\Services\IB Updater (PUP.Optional.SweetPacks.A) -> No action taken.
HKCU\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects{7F6AFBF1-E065-4627-A2FD-810366367D01} (PUP.Optional.DefaultTab) -> No action taken.
HKCU\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Settings{82E1477C-B154-48D3-9891-33D83C26BCD3} (PUP.Optional.Delta.A) -> No action taken.
HKCU\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Stats{82E1477C-B154-48D3-9891-33D83C26BCD3} (PUP.Optional.Delta.A) -> No action taken.
HKCU\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Settings{C1AF5FA5-852C-4C90-812E-A7F75E011D87} (PUP.Optional.Delta.A) -> No action taken.
HKCU\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Stats{C1AF5FA5-852C-4C90-812E-A7F75E011D87} (PUP.Optional.Delta.A) -> No action taken.
HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Image File Execution Options\SETUP.EXE (PUP.Optional.Tarma.A) -> No action taken.
HKLM\SYSTEM\CurrentControlSet\Services\DefaultTabSearch (PUP.Optional.DefaultTab) -> No action taken.
HKLM\SYSTEM\CurrentControlSet\Services\DefaultTabUpdate (PUP.Optional.DefaultTab) -> No action taken.

Registry Values Detected: 2
HKCU\SOFTWARE\Microsoft\Windows\CurrentVersion\Policies\Explorer|ForceClassicControlPanel (Hijack.ControlPanelStyle) -> Data: 1 -> No action taken.
HKCU\Software\Microsoft\Windows\CurrentVersion\Run|NTRedirect (PUP.Optional.A.BabSolution) -> Data: C:\WINDOWS\system32\rundll32.exe "C:\Documents and Settings\Administrator\Application Data\BabSolution\Shared\NTRedirect.dll",Run -> No action taken.

Registry Data Items Detected: 3
HKLM\SOFTWARE\Microsoft\Security Center|AntiVirusDisableNotify (PUM.Disabled.SecurityCenter) -> Bad: (1) Good: (0) -> No action taken.
HKLM\SOFTWARE\Microsoft\Security Center|FirewallDisableNotify (PUM.Disabled.SecurityCenter) -> Bad: (1) Good: (0) -> No action taken.
HKLM\SOFTWARE\Microsoft\Security Center|UpdatesDisableNotify (PUM.Disabled.SecurityCenter) -> Bad: (1) Good: (0) -> No action taken.

Folders Detected: 11
C:\Documents and Settings\Administrator\Application Data\Babylon (PUP.Optional.Babylon.A) -> No action taken.
C:\Documents and Settings\All Users\Application Data\BrowserDefender\2.6.1339.144 (PUP.Optional.BrowserDefender.A) -> No action taken.
C:\Documents and Settings\All Users\Application Data\BrowserDefender\2.6.1339.144{c16c1ccb-7046-4e5c-a2f3-533ad2fec8e8} (PUP.Optional.BrowserDefender.A) -> No action taken.
C:\Documents and Settings\All Users\Application Data\BrowserDefender\2.6.1339.144{c16c1ccb-7046-4e5c-a2f3-533ad2fec8e8}\FirefoxExtension (PUP.Optional.BrowserDefender.A) -> No action taken.
C:\Documents and Settings\All Users\Application Data\BrowserDefender\2.6.1339.144{c16c1ccb-7046-4e5c-a2f3-533ad2fec8e8}\traking_settings (PUP.Optional.BrowserDefender.A) -> No action taken.
C:\Documents and Settings\All Users\Application Data\Tarma Installer (PUP.Optional.Tarma.A) -> No action taken.
C:\Documents and Settings\All Users\Application Data\Tarma Installer{361E80BE-388B-4270-BF54-A10C2B756504} (PUP.Optional.Tarma.A) -> No action taken.
C:\Documents and Settings\All Users\Application Data\Tarma Installer{361E80BE-388B-4270-BF54-A10C2B756504}\Cache (PUP.Optional.Tarma.A) -> No action taken.
C:\Documents and Settings\Administrator\Application Data\BabSolution (PUP.Optional.BabSolution.A) -> No action taken.
C:\Documents and Settings\Administrator\Application Data\BabSolution\CR (PUP.Optional.BabSolution.A) -> No action taken.
C:\Documents and Settings\Administrator\Application Data\BabSolution\Shared (PUP.Optional.BabSolution.A) -> No action taken.

Files Detected: 53
C:\Documents and Settings\All Users\Application Data\BrowserDefender\2.6.1339.144{c16c1ccb-7046-4e5c-a2f3-533ad2fec8e8}\BrowserDefender.exe (PUP.Browser.Defender.A) -> No action taken.
C:\Program Files\IB Updater\ExtensionUpdaterService.exe (PUP.Optional.SweetPacks.A) -> No action taken.
C:\Documents and Settings\Administrator\Application Data\DefaultTab\DefaultTab\DefaultTabBHO.dll (PUP.Optional.DefaultTab) -> No action taken.
C:\Documents and Settings\Administrator\Application Data\DefaultTab\DefaultTab\DefaultTabStart.exe (PUP.Optional.DefaultTab) -> No action taken.
C:\Documents and Settings\Administrator\Application Data\DefaultTab\DefaultTab\DefaultTabStart64.exe (PUP.Optional.DefaultTab) -> No action taken.
C:\Documents and Settings\Administrator\Application Data\DefaultTab\DefaultTab\DefaultTabWrap.dll (PUP.Optional.DefaultTab) -> No action taken.
C:\Documents and Settings\Administrator\Application Data\DefaultTab\DefaultTab\DefaultTabWrap64.dll (PUP.Optional.DefaultTab) -> No action taken.
C:\Documents and Settings\All Users\Application Data\BrowserDefender\2.6.1339.144{c16c1ccb-7046-4e5c-a2f3-533ad2fec8e8}\uninstall.exe (PUP.Browser.Defender.A) -> No action taken.
C:\Documents and Settings\All Users\Application Data\BrowserProtect\2.6.1339.144{c16c1ccb-7046-4e5c-a2f3-533ad2fec8e8}\BrowserProtect.dll (Adware.BProtector) -> No action taken.
C:\Documents and Settings\All Users\Application Data\BrowserProtect\2.6.1339.144{c16c1ccb-7046-4e5c-a2f3-533ad2fec8e8}\BrowserProtect.exe (PUP.Browser.Defender.A) -> No action taken.
C:\Documents and Settings\All Users\Application Data\BrowserProtect\2.6.1339.144{c16c1ccb-7046-4e5c-a2f3-533ad2fec8e8}\uninstall.exe (PUP.Browser.Defender.A) -> No action taken.
C:\Documents and Settings\All Users\Application Data\Tarma Installer{361E80BE-388B-4270-BF54-A10C2B756504}\Setup.exe (PUP.Optional.Tarma.A) -> No action taken.
C:\System Volume Information_restore{F138EEA5-6FD8-45C5-9AD3-865ECD117753}\RP363\A0407628.dll (Adware.BProtector) -> No action taken.
D:\Downloads\avs media player.exe (PUP.BundleInstaller.SOL) -> No action taken.
D:\Downloads\eTypeSetup (2).exe (PUP.BundleInstaller.IB) -> No action taken.
D:\Downloads\etype_setuppib.exe (PUP.BundleInstaller.IB) -> No action taken.
D:\Downloads\VLCMediaPlayerSetup-6lNs2Un.exe (PUP.Optional.Somoto) -> No action taken.
D:\Downloads\VLCMediaPlayerSetup-7ev27Oi.exe (PUP.Optional.Somoto) -> No action taken.
D:\Downloads\VLCMediaPlayerSetup-bALnq9t.exe (PUP.Optional.Somoto) -> No action taken.
D:\Downloads\VLCMediaPlayerSetup-d1tr46Z.exe (PUP.Optional.Somoto) -> No action taken.
D:\drivers\hp drivers\Nitro.PDF.Professional.v7.0.1.5.x86\Nitro.PDF.Professional.v7.0.1.5.x86\Patch Nitro PDF v6.x-7.x\nitro.pdf.6.x.+.7.x-patch.deepzero.exe (PUP.Hacktool.Patcher) -> No action taken.
C:\Documents and Settings\Administrator\Application Data\Babylon\log_file.txt (PUP.Optional.Babylon.A) -> No action taken.
C:\WINDOWS\Tasks\BrowserDefendert.job (PUP.Optional.BrowserDefender.A) -> No action taken.
C:\Documents and Settings\Administrator\Application Data\BabSolution\Shared\NTRedirect.dll (PUP.Optional.A.BabSolution) -> No action taken.
C:\Program Files\DefaultTab\DefaultTabSearch.exe (PUP.Optional.DefaultTab) -> No action taken.
C:\Documents and Settings\Administrator\Application Data\DefaultTab\DefaultTab\DTUpdate.exe (PUP.Optional.DefaultTab) -> No action taken.
C:\Documents and Settings\All Users\Application Data\BrowserDefender\2.6.1339.144{c16c1ccb-7046-4e5c-a2f3-533ad2fec8e8}\bl (PUP.Optional.BrowserDefender.A) -> No action taken.
C:\Documents and Settings\All Users\Application Data\BrowserDefender\2.6.1339.144{c16c1ccb-7046-4e5c-a2f3-533ad2fec8e8}\BrowserDefender.settings (PUP.Optional.BrowserDefender.A) -> No action taken.
C:\Documents and Settings\All Users\Application Data\BrowserDefender\2.6.1339.144{c16c1ccb-7046-4e5c-a2f3-533ad2fec8e8}\dm (PUP.Optional.BrowserDefender.A) -> No action taken.
C:\Documents and Settings\All Users\Application Data\BrowserDefender\2.6.1339.144{c16c1ccb-7046-4e5c-a2f3-533ad2fec8e8}\FirefoxExtension\bprotector.js (PUP.Optional.BrowserDefender.A) -> No action taken.
C:\Documents and Settings\All Users\Application Data\BrowserDefender\2.6.1339.144{c16c1ccb-7046-4e5c-a2f3-533ad2fec8e8}\traking_settings\00 (PUP.Optional.BrowserDefender.A) -> No action taken.
C:\Documents and Settings\All Users\Application Data\BrowserDefender\2.6.1339.144{c16c1ccb-7046-4e5c-a2f3-533ad2fec8e8}\traking_settings\01 (PUP.Optional.BrowserDefender.A) -> No action taken.
C:\Documents and Settings\All Users\Application Data\BrowserDefender\2.6.1339.144{c16c1ccb-7046-4e5c-a2f3-533ad2fec8e8}\traking_settings\02 (PUP.Optional.BrowserDefender.A) -> No action taken.
C:\Documents and Settings\All Users\Application Data\BrowserDefender\2.6.1339.144{c16c1ccb-7046-4e5c-a2f3-533ad2fec8e8}\traking_settings\03 (PUP.Optional.BrowserDefender.A) -> No action taken.
C:\Documents and Settings\All Users\Application Data\BrowserDefender\2.6.1339.144{c16c1ccb-7046-4e5c-a2f3-533ad2fec8e8}\traking_settings\10 (PUP.Optional.BrowserDefender.A) -> No action taken.
C:\Documents and Settings\All Users\Application Data\BrowserDefender\2.6.1339.144{c16c1ccb-7046-4e5c-a2f3-533ad2fec8e8}\traking_settings\11 (PUP.Optional.BrowserDefender.A) -> No action taken.
C:\Documents and Settings\All Users\Application Data\BrowserDefender\2.6.1339.144{c16c1ccb-7046-4e5c-a2f3-533ad2fec8e8}\traking_settings\12 (PUP.Optional.BrowserDefender.A) -> No action taken.
C:\Documents and Settings\All Users\Application Data\BrowserDefender\2.6.1339.144{c16c1ccb-7046-4e5c-a2f3-533ad2fec8e8}\traking_settings\13 (PUP.Optional.BrowserDefender.A) -> No action taken.
C:\Documents and Settings\All Users\Application Data\BrowserDefender\2.6.1339.144{c16c1ccb-7046-4e5c-a2f3-533ad2fec8e8}\traking_settings\20 (PUP.Optional.BrowserDefender.A) -> No action taken.
C:\Documents and Settings\All Users\Application Data\BrowserDefender\2.6.1339.144{c16c1ccb-7046-4e5c-a2f3-533ad2fec8e8}\traking_settings\21 (PUP.Optional.BrowserDefender.A) -> No action taken.
C:\Documents and Settings\All Users\Application Data\BrowserDefender\2.6.1339.144{c16c1ccb-7046-4e5c-a2f3-533ad2fec8e8}\traking_settings\22 (PUP.Optional.BrowserDefender.A) -> No action taken.
C:\Documents and Settings\All Users\Application Data\BrowserDefender\2.6.1339.144{c16c1ccb-7046-4e5c-a2f3-533ad2fec8e8}\traking_settings\23 (PUP.Optional.BrowserDefender.A) -> No action taken.
C:\Documents and Settings\All Users\Application Data\Tarma Installer{361E80BE-388B-4270-BF54-A10C2B756504}\Setup.dat (PUP.Optional.Tarma.A) -> No action taken.
C:\Documents and Settings\All Users\Application Data\Tarma Installer{361E80BE-388B-4270-BF54-A10C2B756504}\Setup.ico (PUP.Optional.Tarma.A) -> No action taken.
C:\Documents and Settings\All Users\Application Data\Tarma Installer{361E80BE-388B-4270-BF54-A10C2B756504}_Setup.dll (PUP.Optional.Tarma.A) -> No action taken.
C:\Documents and Settings\All Users\Application Data\Tarma Installer{361E80BE-388B-4270-BF54-A10C2B756504}_Setupx.dll (PUP.Optional.Tarma.A) -> No action taken.
C:\Documents and Settings\Administrator\Application Data\BabSolution\CR\mixiDj.crx (PUP.Optional.BabSolution.A) -> No action taken.
C:\Documents and Settings\Administrator\Application Data\BabSolution\Shared\BabMaint.exe (PUP.Optional.BabSolution.A) -> No action taken.
C:\Documents and Settings\Administrator\Application Data\BabSolution\Shared\BUSolution.dll (PUP.Optional.BabSolution.A) -> No action taken.
C:\Documents and Settings\Administrator\Application Data\BabSolution\Shared\GUninstaller.exe (PUP.Optional.BabSolution.A) -> No action taken.
C:\Documents and Settings\Administrator\Application Data\BabSolution\Shared\MixiDJ.ico (PUP.Optional.BabSolution.A) -> No action taken.
C:\Documents and Settings\Administrator\Application Data\BabSolution\Shared\SetupParams.ini (PUP.Optional.BabSolution.A) -> No action taken.
C:\Documents and Settings\Administrator\Application Data\BabSolution\Shared\sqlite3.dll (PUP.Optional.BabSolution.A) -> No action taken.

(end)

Yup, you are badly infected. It says no action taken against each entry, you need Mbam to remove them all.

should i mark and remove all of them? or leave few of the files?

will there be any data loss if i remove al of them?

Remove all of them as they are all malware. What antivirus software have you got?

i have got AVG antivirus but its database is outdated since 2 months even after manual update

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