Can't change my homepage - hjt log attached

Question

jlpend 0 Newbie Poster

20 Years Ago

Can't change our home page and need help. HJT scan is below. please help!

John

Logfile of HijackThis v1.99.1
Scan saved at 2:48:32 AM, on 7/23/2006
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)
Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\System32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
C:\WINDOWS\system32\cisvc.exe
C:\Program Files\ewido anti-spyware 4.0\guard.exe
C:\Program Files\Microsoft SQL Server\MSSQL$ALAMODE\Binn\sqlservr.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\wanmpsvc.exe
C:\WINDOWS\System32\WLTRYSVC.EXE
C:\WINDOWS\System32\bcmwltry.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\System32\dcomcfg.exe
C:\Program Files\Apoint\Apoint.exe
C:\WINDOWS\System32\pctspk.exe
C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
C:\Program Files\Apoint\Apntex.exe
C:\Program Files\Dell\QuickSet\quickset.exe
C:\WINDOWS\System32\DSentry.exe
C:\Program Files\MUSICMATCH\MUSICMATCH Jukebox\mm_tray.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\PROGRA~1\mcafee.com\agent\mcagent.exe
C:\Program Files\Roxio\Easy CD Creator 5\DirectCD\DirectCD.exe
C:\Program Files\Common Files\Dell\EUSW\Support.exe
C:\Program Files\Dell\Support\Alert\bin\NotifyAlert.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\Winamp\Winampa.exe
C:\Program Files\MUSICMATCH\MUSICMATCH Jukebox\mmtask.exe
C:\Program Files\a la mode\Sched\eSched.exe
C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\fpdisp5a.exe
C:\WINDOWS\Samsung\ComSMMgr\ssmmgr.exe
C:\WINDOWS\System32\wbem\wmiapsrv.exe
C:\Program Files\Adobe\Photoshop Album Starter Edition\3.0\Apps\apdproxy.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe
C:\Program Files\ewido anti-spyware 4.0\ewido.exe
C:\Program Files\Messenger\msmsgs.exe
C:\WINDOWS\System32\regscan.exe
C:\Program Files\Perfigo\SmartEnforcer\SmartEnforcer.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\WINDOWS\System32\wuauclt.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\WINDOWS\system32\cidaemon.exe
C:\Documents and Settings\John\Desktop\hijackthis\HijackThis.exe
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL =
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page =
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {f7d40011-29bb-43eb-9c97-875ce89e9e36} - C:\WINDOWS\System32\hp100.tmp (file missing)
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
O4 - HKLM\..\Run: [Apoint] C:\Program Files\Apoint\Apoint.exe
O4 - HKLM\..\Run: [ATIModeChange] Ati2mdxx.exe
O4 - HKLM\..\Run: [PCTVOICE] pctspk.exe
O4 - HKLM\..\Run: [ATIPTA] C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
O4 - HKLM\..\Run: [Dell QuickSet] C:\Program Files\Dell\QuickSet\quickset.exe
O4 - HKLM\..\Run: [DVDSentry] C:\WINDOWS\System32\DSentry.exe
O4 - HKLM\..\Run: [MMTray] C:\Program Files\MUSICMATCH\MUSICMATCH Jukebox\mm_tray.exe
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [VSOCheckTask] "c:\PROGRA~1\mcafee.com\vso\mcmnhdlr.exe" /checktask
O4 - HKLM\..\Run: [MCAgentExe] c:\PROGRA~1\mcafee.com\agent\mcagent.exe
O4 - HKLM\..\Run: [MCUpdateExe] C:\PROGRA~1\mcafee.com\agent\McUpdate.exe
O4 - HKLM\..\Run: [AdaptecDirectCD] "C:\Program Files\Roxio\Easy CD Creator 5\DirectCD\DirectCD.exe"
O4 - HKLM\..\Run: [DwlClient] C:\Program Files\Common Files\Dell\EUSW\Support.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [WinampAgent] "C:\Program Files\Winamp\Winampa.exe"
O4 - HKLM\..\Run: [mmtask] C:\Program Files\MUSICMATCH\MUSICMATCH Jukebox\mmtask.exe
O4 - HKLM\..\Run: [The Assistant] C:\Program Files\a la mode\Sched\eSched.exe
O4 - HKLM\..\Run: [FinePrint Dispatcher v5] "C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\fpdisp5a.exe" /source=HKLM
O4 - HKLM\..\Run: [Samsung Common SM] "C:\WINDOWS\Samsung\ComSMMgr\ssmmgr.exe" /autorun
O4 - HKLM\..\Run: [Adobe Photo Downloader] "C:\Program Files\Adobe\Photoshop Album Starter Edition\3.0\Apps\apdproxy.exe"
O4 - HKLM\..\Run: [AVG7_CC] C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe /STARTUP
O4 - HKLM\..\Run: [!ewido] "C:\Program Files\ewido anti-spyware 4.0\ewido.exe" /minimized
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [Regscan] C:\WINDOWS\System32\regscan.exe
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
O4 - Global Startup: SmartEnforcer.lnk = C:\Program Files\Perfigo\SmartEnforcer\SmartEnforcer.exe
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\System32\Shdocvw.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE
O16 - DPF: {106E49CF-797A-11D2-81A2-00E02C015623} (AlternaTIFF ActiveX) - http://www.alternatiff.com/install/00/alttiff.cab
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) -
O16 - DPF: {4F1E5B1A-2A80-42CA-8532-2D05CB959537} (MSN Photo Upload Tool) -
O16 - DPF: {62789780-B744-11D0-986B-00609731A21D} (Autodesk MapGuide ActiveX Control) -
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) -
O21 - SSODL: cholecyst - {ee2975b6-e8d5-405e-8448-8fe9590f6cfb} - (no file)
O23 - Service: Ati HotKey Poller - Unknown owner - C:\WINDOWS\System32\Ati2evxx.exe
O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
O23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
O23 - Service: ewido anti-spyware 4.0 guard - Anti-Malware Development a.s. - C:\Program Files\ewido anti-spyware 4.0\guard.exe
O23 - Service: McAfee.com McShield (McShield) - Unknown owner - c:\PROGRA~1\mcafee.com\vso\mcshield.exe
O23 - Service: McAfee SecurityCenter Update Manager (mcupdmgr.exe) - Networks Associates Technology, Inc - C:\PROGRA~1\McAfee.com\Agent\mcupdmgr.exe
O23 - Service: McAfee.com VirusScan Online Realtime Engine (MCVSRte) - Networks Associates Technology, Inc - c:\PROGRA~1\mcafee.com\vso\mcvsrte.exe
O23 - Service: MSSQL$ALAMODE - Unknown owner - C:\Program Files\Microsoft SQL Server\MSSQL$ALAMODE\Binn\sqlservr.exe" -sALAMODE (file missing)
O23 - Service: SQLAgent$ALAMODE - Unknown owner - C:\Program Files\Microsoft SQL Server\MSSQL$ALAMODE\Binn\sqlagent.EXE" -i ALAMODE (file missing)
O23 - Service: WAN Miniport (ATW) Service (WANMiniportService) - America Online, Inc. - C:\WINDOWS\wanmpsvc.exe
O23 - Service: WLTRYSVC - Unknown owner - C:\WINDOWS\System32\WLTRYSVC.EXE

microsoft:sql-server virus-malware

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Latest Post 20 Years Ago Latest Post by DMR

Dani AI

Generated 7 Months Ago

Short expert summary and immediate priorities: the HijackThis output shows a classic scareware/Smitfraud pattern (persistent homepage hijack, phantom BHOs and leftover service entries). ’s direction to run a targeted Smitfraud scanner first is the right first move. The immediate objective is: (1) remove the malicious components, (2) verify no rootkits or leftover drivers remain, and (3) repair any damaged Windows/IE settings. (f-secure.com)

Recommended next steps (scanners and second opinions): after running the dedicated Smitfraud tool suggested by , run one or more up‑to‑date on‑demand scanners to catch leftovers. Use Malwarebytes for general rogue/spyware removal and an on‑demand rootkit/cleanup utility such as Kaspersky’s Virus Removal Tool (KVRT). Update definitions before scanning and re‑run scans after any required reboots; keep the generated logs (they’ll help helpers confirm cleanup). (malwarebytes.com)

Post‑removal repair checklist (practical commands and checks): check and clean the hosts file, remove phantom BHOs/startup entries with Autoruns or HijackThis fixes, and repair network and system components. Useful commands (run an elevated/admin command prompt):

netsh winsock reset
DISM /Online /Cleanup-Image /RestoreHealth
sfc /scannow
sc stop "<service-name>"
sc delete "<service-name>"

Run netsh winsock reset if networking/browsing is broken, then use DISM+SFC on Windows 8+ to repair system files (or sfc /scannow with install media on older Windows). If the HJT output shows services with "file missing" entries, stop and remove orphaned service keys (use sc delete) or reinstall the original software. Back up the registry before deleting service keys. (learn.microsoft.com)

Final notes and what to post back: if the homepage remains locked, reset Internet Explorer via Internet Options → Advanced → Reset (or use the browser’s reset feature). If cleanup stalls, make an image backup and consider offline/bootable scanning or professional help. After following ’s step, post the SmitfraudFix search/clean report plus a fresh HijackThis/Autoruns log so responders can verify remaining entries. (support.microsoft.com)

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DMR 152 Wombat At Large Team Colleague · Answer 1 · 2006-07-27T23:49:14+00:00

Hi jlpend,

At the very least, your log shows indications of infection by one one of the "Smitfraud" malware variants. Please do the following:

Please download (by S!Ri)
Extract the content (a folder named SmitfraudFix) to your Desktop.

Open the SmitfraudFix folder and double-click smitfraudfix.cmd
Select option #1 - Search by typing 1 and press "Enter"; a text file will appear, which lists infected files (if present).
Please copy/paste the content of that report into your next reply.

Note : process.exe is detected by some antivirus programs (AntiVir, Dr.Web, Kaspersky) as a "RiskTool"; it is not a virus, but a program used to stop system processes. Antivirus programs cannot distinguish between "good" and "malicious" use of such programs, therefore they may alert the user.