I have the same problem, I run hijack this , the MS spy ware , ad ware and I am still getting the redirect clicks, and the nasty VX2 narrator toobar, which I try to clean off ever day though the MS spy ware.
my log on High Jack This
Need help
Thanks,
JR.

Logfile of HijackThis v1.99.0
Scan saved at 12:03:00 PM, on 1/24/2005
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\System32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\twain_32\SiPix\SCBlink2\Srvany.exe
C:\WINDOWS\System32\CTsvcCDA.exe
C:\WINDOWS\twain_32\SiPix\SCBlink2\USBPNP.exe
C:\Program Files\Norton AntiVirus\navapsvc.exe
C:\Program Files\Norton AntiVirus\IWP\NPFMntor.exe
C:\WINDOWS\System32\nvsvc32.exe
C:\WINDOWS\system32\RioMSC.exe
C:\Program Files\Photodex\ProShowGold\ScsiAccess.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\WINDOWS\wanmpsvc.exe
C:\WINDOWS\System32\MsPMSPSv.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Dell\Support\Alert\bin\DAMon.exe
C:\Program Files\Common Files\Microsoft Shared\Works Shared\WkUFind.exe
C:\WINDOWS\System32\hphmon03.exe
C:\WINDOWS\System32\spool\drivers\w32x86\3\hpztsb04.exe
C:\Program Files\Adaptec\Easy CD Creator 5\DirectCD\DirectCD.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\MUSICMATCH\MUSICMATCH Jukebox\mmtask.exe
C:\WINDOWS\system32\vmss\vmss.exe
C:\Program Files\Microsoft AntiSpyware\gcasServ.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Program Files\Creative\SBLive\Diagnostics\diagent.exe
C:\Program Files\Microsoft AntiSpyware\gcasDtServ.exe
C:\WINDOWS\System32\HPHipm09.exe
C:\Program Files\Microsoft Broadband Networking\MSBNTray.exe
C:\Documents and Settings\All Users\Start Menu\Programs\Startup\nigfpf.exe
C:\Program Files\Microsoft AntiSpyware\GIANTAntiSpywareMain.exe
C:\Program Files\Hewlett-Packard\HP Share-to-Web\hpgs2wnf.exe
C:\Documents and Settings\Shirley marcum\Desktop\shirley desk top\HijackThis.exe

R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = 127.0.0.1
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
O1 - Hosts:
O3 - Toolbar: Merriam-Webster - {9E1128F1-53FA-11D5-8490-0048548030CA} - C:\WINDOWS\Downloaded Program Files\m-wtoolbar.dll
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar1.dll
O4 - HKLM\..\Run: [Dell|Alert] C:\Program Files\Dell\Support\Alert\bin\DAMon.exe
O4 - HKLM\..\Run: [UpdReg] C:\WINDOWS\UpdReg.EXE
O4 - HKLM\..\Run: [Tweak UI] RUNDLL32.EXE TWEAKUI.CPL,TweakMeUp
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE NvQTwk,NvCplDaemon initialize
O4 - HKLM\..\Run: [Microsoft Works Update Detection] C:\Program Files\Common Files\Microsoft Shared\Works Shared\WkUFind.exe
O4 - HKLM\..\Run: [HPHmon03] C:\WINDOWS\System32\hphmon03.exe
O4 - HKLM\..\Run: [HPDJ Taskbar Utility] C:\WINDOWS\System32\spool\drivers\w32x86\3\hpztsb04.exe
O4 - HKLM\..\Run: [diagent] "C:\Program Files\Creative\SBLive\Diagnostics\diagent.exe" startup
O4 - HKLM\..\Run: [CXMon] "C:\Program Files\Hewlett-Packard\PhotoSmart\Photo Imaging\Hpi_Monitor.exe"
O4 - HKLM\..\Run: [AdaptecDirectCD] C:\Program Files\Adaptec\Easy CD Creator 5\DirectCD\DirectCD.exe
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [Symantec NetDriver Monitor] C:\PROGRA~1\SYMNET~1\SNDMon.exe
O4 - HKLM\..\Run: [WildTangent CDA] RUNDLL32.exe "C:\Program Files\WildTangent\Apps\CDA\cdaEngine0400.dll",cdaEngineMain
O4 - HKLM\..\Run: [mmtask] C:\Program Files\MUSICMATCH\MUSICMATCH Jukebox\mmtask.exe
O4 - HKLM\..\Run: [vmss] C:\WINDOWS\system32\vmss\vmss.exe
O4 - HKLM\..\Run: [gcasServ] "C:\Program Files\Microsoft AntiSpyware\gcasServ.exe"
O4 - HKLM\..\RunOnce: [MicrosoftAntiSpywareCleaner] C:\Program Files\Microsoft AntiSpyware\gcASCleaner.exe
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - Global Startup: Microsoft Broadband Networking.lnk = ?
O4 - Global Startup: Microsoft Find Fast.lnk = C:\Program Files\Microsoft Office\Office\FINDFAST.EXE
O8 - Extra context menu item: &Add animation to IncrediMail Style Box - C:\PROGRA~1\INCRED~1\bin\resources\WebMenuImg.htm
O8 - Extra context menu item: &Google Search - res://C:\Program Files\Google\GoogleToolbar1.dll/cmsearch.html
O8 - Extra context menu item: Backward Links - res://C:\Program Files\Google\GoogleToolbar1.dll/cmbacklinks.html
O8 - Extra context menu item: Cached Snapshot of Page - res://C:\Program Files\Google\GoogleToolbar1.dll/cmcache.html
O8 - Extra context menu item: Collegiate &Dictionary - C:\Program files\Merriam-Webster Toolbar\dictionary.htm
O8 - Extra context menu item: Collegiate &Thesaurus - C:\Program files\Merriam-Webster Toolbar\thesaurus.htm
O8 - Extra context menu item: Similar Pages - res://C:\Program Files\Google\GoogleToolbar1.dll/cmsimilar.html
O8 - Extra context menu item: Translate into English - res://C:\Program Files\Google\GoogleToolbar1.dll/cmtrans.html
O9 - Extra button: SideStep - {3E230861-5C87-11D3-A1C6-00105A1B41B8} - C:\WINDOWS\Downloaded Program Files\SbCIe028.dll
O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\Program Files\AIM\aim.exe
O9 - Extra button: Share in Hello - {B13B4423-2647-4cfc-A4B3-C7D56CB83487} - C:\Program Files\Hello\PicasaCapture.dll
O9 - Extra 'Tools' menuitem: Share in H&ello - {B13B4423-2647-4cfc-A4B3-C7D56CB83487} - C:\Program Files\Hello\PicasaCapture.dll
O9 - Extra button: Merriam-Webster - {BAC53F31-6090-11d5-8497-0048548030CA} - C:\WINDOWS\Downloaded Program Files\m-wtoolbar.dll
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\System32\Shdocvw.dll
O9 - Extra button: MoneySide - {E023F504-0C5A-4750-A1E7-A9046DEA8A21} - C:\Program Files\Microsoft Money\System\mnyviewer.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O10 - Unknown file in Winsock LSP: c:\windows\system32\dolsp.dll
O10 - Unknown file in Winsock LSP: c:\windows\system32\dolsp.dll
O10 - Unknown file in Winsock LSP: c:\windows\system32\dolsp.dll
O10 - Unknown file in Winsock LSP: c:\windows\system32\inetadpt.dll
O10 - Unknown file in Winsock LSP: c:\windows\system32\inetadpt.dll
O10 - Unknown file in Winsock LSP: c:\windows\system32\inetadpt.dll
O10 - Unknown file in Winsock LSP: c:\windows\system32\inetadpt.dll
O10 - Unknown file in Winsock LSP: c:\windows\system32\dolsp.dll
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O15 - Trusted Zone: *.musicmatch.com
O15 - Trusted Zone: *.musicmatch.com (HKLM)
O16 - DPF: {01111C00-3E00-11D2-8470-0060089874ED} (Support.com ActionRunner Class) -
O16 - DPF: {01111E00-3E00-11D2-8470-0060089874ED} (Support.com SmartIssue) -
O16 - DPF: {01111F00-3E00-11D2-8470-0060089874ED} (Support.com Installer) -
O16 - DPF: {01113300-3E00-11D2-8470-0060089874ED} (Support.com Configuration Class) -
O16 - DPF: {01A88BB1-1174-41EC-ACCB-963509EAE56B} (SysProWmi Class) - http://support.dell.com/systemprofiler/SysPro.cab
O16 - DPF: {0837121A-6472-43BD-8A40-D9221FF1C4CE} -
O16 - DPF: {11260943-421B-11D0-8EAC-0000C07D88CF} (iPIX ActiveX Control) - http://www.ipix.com/viewers/ipixx.cab
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) -
O16 - DPF: {2B323CD9-50E3-11D3-9466-00A0C9700498} (Yahoo! Audio Conferencing) -
O16 - DPF: {2BC66F54-93A8-11D3-BEB6-00105AA9B6AE} (Symantec AntiVirus scanner) -
O16 - DPF: {30528230-99F7-4BB4-88D8-FA1D4F56A2AB} (YInstStarter Class) -
O16 - DPF: {3A7FE611-1994-4EF1-A09F-99456752289D} -
O16 - DPF: {41F17733-B041-4099-A042-B518BB6A408C} - http://a1540.g.
O16 - DPF: {49232000-16E4-426C-A231-62846947304B} (SysData Class) -
O16 - DPF: {4C39376E-FA9D-4349-BACC-D305C1750EF3} (EPUImageControl Class) -
O16 - DPF: {4E888414-DB8F-11D1-9CD9-00C04F98436A} (Microsoft.WinRep) -
O16 - DPF: {544EB377-350A-4295-9BEB-EAB8392E09C6} (MSN Money Charting) -
O16 - DPF: {562F499D-186B-42E7-B112-23D82883D542} (AxTaskList Class) -
O16 - DPF: {644E432F-49D3-41A1-8DD5-E099162EEEC5} (Symantec RuFSI Utility Class) -
O16 - DPF: {65E7DB1D-0101-4100-BD66-C5C78C917F93} -
O16 - DPF: {6CB5E471-C305-11D3-99A8-000086395495} -
O16 - DPF: {74D05D43-3236-11D4-BDCD-00C04F9A3B61} (HouseCall Control) - http://a840.g.
O16 - DPF: {77E32299-629F-43C6-AB77-6A1E6D7663F6} -
O16 - DPF: {861DB4B6-3838-11D2-8E50-002018200E57} (MrSIDI Control) -
O16 - DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} (Java Runtime Environment 1.4.2) -
O16 - DPF: {8EB3FF4E-86A1-4717-884D-7BA2D38272CB} (F-Secure Online Scanner) - http://support.f-secure.com/ols/fscax.cab
O16 - DPF: {8EDAD21C-3584-4E66-A8AB-EB0E5584767D} -
O16 - DPF: {90A29DA5-D020-4B18-8660-6689520C7CD7} (DmiReader Class) -
O16 - DPF: {93B32602-A185-498B-9EA2-0518EBE72DE3} (MSN Money Portfolio Manager) -
O16 - DPF: {94B82441-A413-4E43-8422-D49930E69764} (TLIEFlashObj Class) -
O16 - DPF: {963BE66B-121D-4E6C-BF9F-1A774D9A2E41} (MSN Money Charting) -
O16 - DPF: {AA59BA6E-B44F-4514-AB3C-0C1DD2306FC3} (MSN Money Charting) -
O16 - DPF: {B8F2846E-CE36-11D0-AC83-00C04FD97575} (Lernout & Hauspie TruVoice American English TTS Engine) -
O16 - DPF: {C02226EB-A5D7-4B1F-BD7E-635E46C2288D} (Toontown Installer ActiveX Control) -
O16 - DPF: {D719897A-B07A-4C0C-AEA9-9B663A28DFCB} (iTunesDetector Class) -
O16 - DPF: {DF6A0F17-0B1E-11D4-829D-00C04F6843FE} (Microsoft Office Tools on the Web Control) -
O16 - DPF: {EF99BD32-C1FB-11D2-892F-0090271D4F88} -
O16 - DPF: {F54C1137-5E34-4B95-95A5-BA56D4D8D743} (Secure Delivery) -
O16 - DPF: {F5AF8653-6AED-11D3-B5FB-00C04F72D5F2} (QEngine Class) -
O16 - DPF: {F798683C-FE05-436C-B0FF-35B9122E9787} -
O16 - DPF: {FFFFFFFF-FFFF-FFFF-FFFF-FFFFFFFFFFFF} -
O23 - Service: Blink2PnP - Unknown - C:\WINDOWS\twain_32\SiPix\SCBlink2\Srvany.exe
O23 - Service: Symantec Event Manager - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Password Validation - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
O23 - Service: Symantec Settings Manager - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
O23 - Service: Creative Service for CDROM Access - Creative Technology Ltd - C:\WINDOWS\System32\CTsvcCDA.exe
O23 - Service: Norton AntiVirus Auto-Protect Service - Symantec Corporation - C:\Program Files\Norton AntiVirus\navapsvc.exe
O23 - Service: Norton AntiVirus Firewall Monitor Service - Symantec Corporation - C:\Program Files\Norton AntiVirus\IWP\NPFMntor.exe
O23 - Service: NVIDIA Driver Helper Service - NVIDIA Corporation - C:\WINDOWS\System32\nvsvc32.exe
O23 - Service: Pml Driver - HP - C:\WINDOWS\System32\HPHipm09.exe
O23 - Service: Rio MSC Manager - Digital Networks North America, Inc. - C:\WINDOWS\system32\RioMSC.exe
O23 - Service: SAVScan - Symantec Corporation - C:\Program Files\Norton AntiVirus\SAVScan.exe
O23 - Service: ScriptBlocking Service - Symantec Corporation - C:\PROGRA~1\COMMON~1\SYMANT~1\SCRIPT~1\SBServ.exe
O23 - Service: ScsiAccess - Unknown - C:\Program Files\Photodex\ProShowGold\ScsiAccess.exe
O23 - Service: Symantec Network Drivers Service - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: Symantec SPBBCSvc - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
O23 - Service: Symantec Core LC - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
O23 - Service: WAN Miniport (ATW) Service - America Online, Inc. - C:\WINDOWS\wanmpsvc.exe
O23 - Service: ZESOFT - Unknown - C:\WINDOWS\zeta.exe (file missing)

Dani AI

Generated

Following the useful removals and advice from and , the following concise verification + hardening checklist complements their work without repeating the exact HijackThis fixes already applied. It focuses on what to verify next, safe rollback steps, and a few network-level cleanups that are commonly missed.

Create safe fallbacks first. Make a System Restore point, copy the HijackThis Backups folder to removable media, and save a copy of the hosts file (C:\Windows\System32\drivers\etc\hosts) as hosts.bak. Export the registry branches that hold startup entries and Winsock/LSP information before editing so changes can be reversed. If not already done, keep HijackThis and its backups together in one folder as suggested.

From an administrative command prompt, reset the network cache and catalog, then reboot:

ipconfig /flushdns
netsh winsock reset
netsh int ip reset resetlog.txt

After reboot, verify the hosts file contains only default/comment lines (restore hosts.bak if needed) and confirm no proxy is set in Internet Options → Connections → LAN Settings. Run a full antivirus scan plus at least one independent anti-malware/secondary scanner and a rootkit detector while in Safe Mode with Networking. Check the router’s admin page for altered DNS or unfamiliar settings and change the router admin password if anything looks wrong.

Post-cleanup items: change passwords for any online accounts used while the system was infected, enable Automatic Updates, and consider using a less attack-prone browser. If networking breaks after Winsock/LSP edits, revert using the saved registry export or System Restore. Once complete, produce a fresh HijackThis log for final verification.

Recommended Answers

All 6 Replies

jrsuellen. Hi and welcome to Daniweb :D. We ask that members not tag on to the end of other members hijackthis threads, even the finished ones. Your post can be missed (if in a finished one). Also, if in a live thread, it is unfair to the original poster who is trying to receive help for their problems :).
Saying that, I have split your post out to your own thread.

Download LSPfix from
On the opening screen, click the "I know what I'm doing" checkbox. Check all instances of "dolsp.dll" and "inetadpt.dll" (and nothing else), and move them to the "Remove" pane. Then click Finish.

Run Hijackthis and go to the process viewer by going to Config, Misc Tools, Process Viewer, to unload all instances of the following running processes;
vmss.exe
nigfpf.exe

Go to C:\WINDOWS\system32 and delete the vmss folder.
Go to C:\Documents and Settings\All Users\Start Menu\Programs\Startup folder and delete the nigfpf.exe file.

In order to view these files you may have to select 'show hidden files/folders.' Instructions on how to here.

Scan with hijackthis and tick the boxes next to all the following entries, then close all browser and explorer windows, and hit the "Fix checked" button.

R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =

O1 - Hosts:

O4 - HKLM\..\Run: [vmss] C:\WINDOWS\system32\vmss\vmss.exe

O9 - Extra button: SideStep - {3E230861-5C87-11D3-A1C6-00105A1B41B8} - C:\WINDOWS\Downloaded Program Files\SbCIe028.dll

O16 - DPF: {0837121A-6472-43BD-8A40-D9221FF1C4CE} -
SideStep
O16 - DPF: {FFFFFFFF-FFFF-FFFF-FFFF-FFFFFFFFFFFF} -
SearchWWW

O23 - Service: ZESOFT - Unknown - C:\WINDOWS\zeta.exe (file missing)

Reboot after doing the above, rescan with hijackthis, then post that log here please.

did it , This is the new log
Sorry I posted in correctly the first time around.

Thank you .Logfile of HijackThis v1.99.0
Scan saved at 11:03:36 AM, on 1/25/2005
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\System32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\twain_32\SiPix\SCBlink2\Srvany.exe
C:\WINDOWS\System32\CTsvcCDA.exe
C:\WINDOWS\twain_32\SiPix\SCBlink2\USBPNP.exe
C:\Program Files\Norton AntiVirus\navapsvc.exe
C:\Program Files\Norton AntiVirus\IWP\NPFMntor.exe
C:\WINDOWS\System32\nvsvc32.exe
C:\WINDOWS\system32\RioMSC.exe
C:\Program Files\Photodex\ProShowGold\ScsiAccess.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\WINDOWS\wanmpsvc.exe
C:\WINDOWS\System32\MsPMSPSv.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Dell\Support\Alert\bin\DAMon.exe
C:\Program Files\Common Files\Microsoft Shared\Works Shared\WkUFind.exe
C:\WINDOWS\System32\hphmon03.exe
C:\WINDOWS\System32\spool\drivers\w32x86\3\hpztsb04.exe
C:\Program Files\Adaptec\Easy CD Creator 5\DirectCD\DirectCD.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\MUSICMATCH\MUSICMATCH Jukebox\mmtask.exe
C:\Program Files\Messenger\msmsgs.exe
C:\WINDOWS\System32\svchost.exe
C:\Documents and Settings\Shirley marcum\Desktop\HijackThis.exe
C:\WINDOWS\system32\wuauclt.exe
C:\Program Files\Creative\SBLive\Diagnostics\diagent.exe
C:\Program Files\Microsoft Broadband Networking\MSBNTray.exe
C:\Program Files\Microsoft AntiSpyware\gcasDtServ.exe
C:\WINDOWS\System32\HPHipm09.exe

R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = 127.0.0.1
O3 - Toolbar: Merriam-Webster - {9E1128F1-53FA-11D5-8490-0048548030CA} - C:\WINDOWS\Downloaded Program Files\m-wtoolbar.dll
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar1.dll
O4 - HKLM\..\Run: [Dell|Alert] C:\Program Files\Dell\Support\Alert\bin\DAMon.exe
O4 - HKLM\..\Run: [UpdReg] C:\WINDOWS\UpdReg.EXE
O4 - HKLM\..\Run: [Tweak UI] RUNDLL32.EXE TWEAKUI.CPL,TweakMeUp
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE NvQTwk,NvCplDaemon initialize
O4 - HKLM\..\Run: [Microsoft Works Update Detection] C:\Program Files\Common Files\Microsoft Shared\Works Shared\WkUFind.exe
O4 - HKLM\..\Run: [HPHmon03] C:\WINDOWS\System32\hphmon03.exe
O4 - HKLM\..\Run: [HPDJ Taskbar Utility] C:\WINDOWS\System32\spool\drivers\w32x86\3\hpztsb04.exe
O4 - HKLM\..\Run: [diagent] "C:\Program Files\Creative\SBLive\Diagnostics\diagent.exe" startup
O4 - HKLM\..\Run: [CXMon] "C:\Program Files\Hewlett-Packard\PhotoSmart\Photo Imaging\Hpi_Monitor.exe"
O4 - HKLM\..\Run: [AdaptecDirectCD] C:\Program Files\Adaptec\Easy CD Creator 5\DirectCD\DirectCD.exe
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [Symantec NetDriver Monitor] C:\PROGRA~1\SYMNET~1\SNDMon.exe
O4 - HKLM\..\Run: [WildTangent CDA] RUNDLL32.exe "C:\Program Files\WildTangent\Apps\CDA\cdaEngine0400.dll",cdaEngineMain
O4 - HKLM\..\Run: [mmtask] C:\Program Files\MUSICMATCH\MUSICMATCH Jukebox\mmtask.exe
O4 - HKLM\..\Run: [gcasServ] "C:\Program Files\Microsoft AntiSpyware\gcasServ.exe"
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - Global Startup: Microsoft Broadband Networking.lnk = ?
O4 - Global Startup: Microsoft Find Fast.lnk = C:\Program Files\Microsoft Office\Office\FINDFAST.EXE
O8 - Extra context menu item: &Add animation to IncrediMail Style Box - C:\PROGRA~1\INCRED~1\bin\resources\WebMenuImg.htm
O8 - Extra context menu item: &Google Search - res://C:\Program Files\Google\GoogleToolbar1.dll/cmsearch.html
O8 - Extra context menu item: Backward Links - res://C:\Program Files\Google\GoogleToolbar1.dll/cmbacklinks.html
O8 - Extra context menu item: Cached Snapshot of Page - res://C:\Program Files\Google\GoogleToolbar1.dll/cmcache.html
O8 - Extra context menu item: Collegiate &Dictionary - C:\Program files\Merriam-Webster Toolbar\dictionary.htm
O8 - Extra context menu item: Collegiate &Thesaurus - C:\Program files\Merriam-Webster Toolbar\thesaurus.htm
O8 - Extra context menu item: Similar Pages - res://C:\Program Files\Google\GoogleToolbar1.dll/cmsimilar.html
O8 - Extra context menu item: Translate into English - res://C:\Program Files\Google\GoogleToolbar1.dll/cmtrans.html
O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\Program Files\AIM\aim.exe
O9 - Extra button: Share in Hello - {B13B4423-2647-4cfc-A4B3-C7D56CB83487} - C:\Program Files\Hello\PicasaCapture.dll
O9 - Extra 'Tools' menuitem: Share in H&ello - {B13B4423-2647-4cfc-A4B3-C7D56CB83487} - C:\Program Files\Hello\PicasaCapture.dll
O9 - Extra button: Merriam-Webster - {BAC53F31-6090-11d5-8497-0048548030CA} - C:\WINDOWS\Downloaded Program Files\m-wtoolbar.dll
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\System32\Shdocvw.dll
O9 - Extra button: MoneySide - {E023F504-0C5A-4750-A1E7-A9046DEA8A21} - C:\Program Files\Microsoft Money\System\mnyviewer.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O15 - Trusted Zone: *.musicmatch.com
O15 - Trusted Zone: *.musicmatch.com (HKLM)
O16 - DPF: {01111C00-3E00-11D2-8470-0060089874ED} (Support.com ActionRunner Class) -
O16 - DPF: {01111E00-3E00-11D2-8470-0060089874ED} (Support.com SmartIssue) -
O16 - DPF: {01111F00-3E00-11D2-8470-0060089874ED} (Support.com Installer) -
O16 - DPF: {01113300-3E00-11D2-8470-0060089874ED} (Support.com Configuration Class) -
O16 - DPF: {01A88BB1-1174-41EC-ACCB-963509EAE56B} (SysProWmi Class) - http://support.dell.com/systemprofiler/SysPro.cab
O16 - DPF: {11260943-421B-11D0-8EAC-0000C07D88CF} (iPIX ActiveX Control) - http://www.ipix.com/viewers/ipixx.cab
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) -
O16 - DPF: {2B323CD9-50E3-11D3-9466-00A0C9700498} (Yahoo! Audio Conferencing) -
O16 - DPF: {2BC66F54-93A8-11D3-BEB6-00105AA9B6AE} (Symantec AntiVirus scanner) -
O16 - DPF: {30528230-99F7-4BB4-88D8-FA1D4F56A2AB} (YInstStarter Class) -
O16 - DPF: {3A7FE611-1994-4EF1-A09F-99456752289D} -
O16 - DPF: {41F17733-B041-4099-A042-B518BB6A408C} - http://a1540.g.
O16 - DPF: {49232000-16E4-426C-A231-62846947304B} (SysData Class) -
O16 - DPF: {4C39376E-FA9D-4349-BACC-D305C1750EF3} (EPUImageControl Class) -
O16 - DPF: {4E888414-DB8F-11D1-9CD9-00C04F98436A} (Microsoft.WinRep) -
O16 - DPF: {544EB377-350A-4295-9BEB-EAB8392E09C6} (MSN Money Charting) -
O16 - DPF: {562F499D-186B-42E7-B112-23D82883D542} (AxTaskList Class) -
O16 - DPF: {644E432F-49D3-41A1-8DD5-E099162EEEC5} (Symantec RuFSI Utility Class) -
O16 - DPF: {65E7DB1D-0101-4100-BD66-C5C78C917F93} -
O16 - DPF: {6CB5E471-C305-11D3-99A8-000086395495} -
O16 - DPF: {74D05D43-3236-11D4-BDCD-00C04F9A3B61} (HouseCall Control) - http://a840.g.
O16 - DPF: {77E32299-629F-43C6-AB77-6A1E6D7663F6} -
O16 - DPF: {861DB4B6-3838-11D2-8E50-002018200E57} (MrSIDI Control) -
O16 - DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} (Java Runtime Environment 1.4.2) -
O16 - DPF: {8EB3FF4E-86A1-4717-884D-7BA2D38272CB} (F-Secure Online Scanner) - http://support.f-secure.com/ols/fscax.cab
O16 - DPF: {8EDAD21C-3584-4E66-A8AB-EB0E5584767D} -
O16 - DPF: {90A29DA5-D020-4B18-8660-6689520C7CD7} (DmiReader Class) -
O16 - DPF: {93B32602-A185-498B-9EA2-0518EBE72DE3} (MSN Money Portfolio Manager) -
O16 - DPF: {94B82441-A413-4E43-8422-D49930E69764} (TLIEFlashObj Class) -
O16 - DPF: {963BE66B-121D-4E6C-BF9F-1A774D9A2E41} (MSN Money Charting) -
O16 - DPF: {AA59BA6E-B44F-4514-AB3C-0C1DD2306FC3} (MSN Money Charting) -
O16 - DPF: {B8F2846E-CE36-11D0-AC83-00C04FD97575} (Lernout & Hauspie TruVoice American English TTS Engine) -
O16 - DPF: {C02226EB-A5D7-4B1F-BD7E-635E46C2288D} (Toontown Installer ActiveX Control) -
O16 - DPF: {D719897A-B07A-4C0C-AEA9-9B663A28DFCB} (iTunesDetector Class) -
O16 - DPF: {DF6A0F17-0B1E-11D4-829D-00C04F6843FE} (Microsoft Office Tools on the Web Control) -
O16 - DPF: {EF99BD32-C1FB-11D2-892F-0090271D4F88} -
O16 - DPF: {F54C1137-5E34-4B95-95A5-BA56D4D8D743} (Secure Delivery) -
O16 - DPF: {F5AF8653-6AED-11D3-B5FB-00C04F72D5F2} (QEngine Class) -
O16 - DPF: {F798683C-FE05-436C-B0FF-35B9122E9787} -
O23 - Service: Blink2PnP - Unknown - C:\WINDOWS\twain_32\SiPix\SCBlink2\Srvany.exe
O23 - Service: Symantec Event Manager - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Password Validation - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
O23 - Service: Symantec Settings Manager - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
O23 - Service: Creative Service for CDROM Access - Creative Technology Ltd - C:\WINDOWS\System32\CTsvcCDA.exe
O23 - Service: Norton AntiVirus Auto-Protect Service - Symantec Corporation - C:\Program Files\Norton AntiVirus\navapsvc.exe
O23 - Service: Norton AntiVirus Firewall Monitor Service - Symantec Corporation - C:\Program Files\Norton AntiVirus\IWP\NPFMntor.exe
O23 - Service: NVIDIA Driver Helper Service - NVIDIA Corporation - C:\WINDOWS\System32\nvsvc32.exe
O23 - Service: Pml Driver - HP - C:\WINDOWS\System32\HPHipm09.exe
O23 - Service: Rio MSC Manager - Digital Networks North America, Inc. - C:\WINDOWS\system32\RioMSC.exe
O23 - Service: SAVScan - Symantec Corporation - C:\Program Files\Norton AntiVirus\SAVScan.exe
O23 - Service: ScriptBlocking Service - Symantec Corporation - C:\PROGRA~1\COMMON~1\SYMANT~1\SCRIPT~1\SBServ.exe
O23 - Service: ScsiAccess - Unknown - C:\Program Files\Photodex\ProShowGold\ScsiAccess.exe
O23 - Service: Symantec Network Drivers Service - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: Symantec SPBBCSvc - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
O23 - Service: Symantec Core LC - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
O23 - Service: WAN Miniport (ATW) Service - America Online, Inc. - C:\WINDOWS\wanmpsvc.exe

:o

Are you still experiencing problems? If so, please tell us what they are; because your post was split from another thread, we don't have that info in this thread.

You should uninstall any Wild Tangent programs through the Add/Remove Programs control panel; Wild Tangent is rather notorious for its adware/spyware components.

After doing so, run HijackThis again and have it fix the following:

O4 - HKLM\..\Run: [Dell|Alert] C:\Program Files\Dell\Support\Alert\bin\DAMon.exe
O4 - HKLM\..\Run: [UpdReg] C:\WINDOWS\UpdReg.EXE
(the above .exe programs are not malicious, but you don't need to have them running)
O4 - HKLM\..\Run: [WildTangent CDA] RUNDLL32.exe "C:\Program Files\WildTangent\Apps\CDA\cdaEngine0400.dll",cdaEngineMain
O16 - DPF: {3A7FE611-1994-4EF1-A09F-99456752289D} - http://install.wildtangent.com/Acti...iveLauncher.cab
O16 - DPF: {41F17733-B041-4099-A042-B518BB6A408C} - 
O16 - DPF: {65E7DB1D-0101-4100-BD66-C5C78C917F93} - 
O16 - DPF: {F54C1137-5E34-4B95-95A5-BA56D4D8D743} (Secure Delivery) - 

Once done, reboot and delete the entire C:\Program Files\WildTangent folder if it still exists. Also keep in mind that "free" online/downloadable games and the like are quite often bundled with adware/spyware; avoid them as much as possible.

To help protect yourself from getting infections in the first place, you should put some protections in place in addition to your anti-virus software:

  1. Use Windows Automatic Update function to keep your system as up-to-date as possible with the most current Microsoft security and bug fixes.

  2. Stop using Internet Explorer as your web browser. Because IE is so closely tied into the Windows operating system itself and contains so many security flaws, switching to another browser such as Netscape, Firefox, or Opera will greatly reduce the avenues through which spyware/adware/hijackers/etc. can infect your computer.

  3. Install preventative utilities such as SpywareBlaster and SpywareGuard (links are in my sig below), especially if you absolutely have to continue using Internet Exploder. These utilities protect areas of your system known to be vulnerable to malicious attacks.

  4. Tighten up some of Internet Explorer's existing, default settings to make it more secure. Some info on that can be found here.

  5. None of your utilities are of much good if you don't check for updates frequently; updates for anti-spyware/anti-virus programs can be released as often as ever two or three days.

commented: I like all your posts, but this one has a bit more oomph! -- dlh +2

Thank a lot , this did fix my problems, I have taken all you suggests. In the process of fixing things tighter.
Thanks,
JR

Glad we could help! :)

Are you sure that everything is OK now? If so, I'll mark this thread as "solved". If you aren't sure, please post another HijackThis log so that we can (hopefully) give it a "clean bill of health".

Just one more minor thing. Right-click on your desktop and select New, Folder; give the folder a name (like HJT or hijackthis). Then drag 'hijackthis.exe' on your desktop into that new folder; also, if you now have a folder on your destop named 'Backups', put it in that folder as well (these are the backups HJT created). This way everything is together in a safe place.

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