Member Avatar for landlord

i need HELP....
i have my home page changeing, pop ups etc....ran hijack this and here is the log. any suggestions of what to delete. the first 4 entries look suspicious to me....
thanks a million. i already ran spybot.


Logfile of HijackThis v1.97.7
Scan saved at 10:38:41, on 14/05/2004
Platform: Windows ME (Win9x 4.90.3000)
MSIE: Internet Explorer v5.50 (5.50.4134.0600)

Running processes:
C:\WINDOWS\SYSTEM\KERNEL32.DLL
C:\WINDOWS\SYSTEM\MSGSRV32.EXE
C:\WINDOWS\SYSTEM\mmtask.tsk
C:\WINDOWS\SYSTEM\MPREXE.EXE
C:\WINDOWS\SYSTEM\MSTASK.EXE
C:\WINDOWS\SYSTEM\SCARDSVR.EXE
C:\WINDOWS\EXPLORER.EXE
C:\WINDOWS\TASKMON.EXE
C:\WINDOWS\SYSTEM\SYSTRAY.EXE
C:\WINDOWS\PCTVOICE.EXE
C:\WINDOWS\SYSTEM\HIDSERV.EXE
C:\PROGRAM FILES\COMPAQ\DIGITAL DASHBOARD\CPQMLDET.EXE
C:\PROGRAM FILES\COMPAQ\EASY ACCESS BUTTON SUPPORT\STARTEAK.EXE
C:\COMPAQ\EAKDRV\EAUSBKBD.EXE
C:\WINDOWS\SYSTEM\WMIEXE.EXE
C:\PROGRAM FILES\COMMON FILES\MICROSOFT SHARED\WORKS SHARED\WKCALREM.EXE
C:\PROGRAM FILES\COMPAQ\EASY ACCESS BUTTON SUPPORT\CPQEADM.EXE
C:\WINDOWS\SYSTEM\RESTORE\STMGR.EXE
C:\COMPAQ\CPQINET\CPQINET.EXE
C:\PROGRAM FILES\COMPAQ\EASY ACCESS BUTTON SUPPORT\BTTNSERV.EXE
C:\PROGRAM FILES\MTS\ENTERNET 300\APP\ENTERNET.EXE
C:\WINDOWS\SYSTEM\STIMON.EXE
C:\WINDOWS\SYSTEM\DDHELP.EXE
C:\PROGRAM FILES\WINZIP\WZQKPICK.EXE
C:\PROGRAM FILES\WINZIP\WINZIP32.EXE
C:\PROGRAM FILES\WINZIP\WINZIP32.EXE
C:\WINDOWS\TEMP\HIJACKTHIS.EXE
C:\PROGRAM FILES\MICROSOFT OFFICE\OFFICE\WINWORD.EXE
C:\WINDOWS\MSAGENT\AGENTSVR.EXE
C:\WINDOWS\SYSTEM\SPOOL32.EXE

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = res://mshp.dll/sp.html#37049
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = res://mshp.dll/index.html#37049
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://desktop.presario.net/scripts/redirectors/presario/deskredir2.dll?s=consumericon&c=2C01&lc=1009
R1 - HKCU\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://search.presario.net/scripts/redirectors/presario/srchredir2.dll?s=searchicon&c=2C01&lc=1009
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = res://mshp.dll/index.html#37049
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = res://mshp.dll/sp.html#37049
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = res://mshp.dll/index.html#37049
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = res://mshp.dll/sp.html#37049
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://search.presario.net/scripts/redirectors/presario/srchredir2.dll?s=searchicon&c=2C01&lc=1009
O2 - BHO: (no name) - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\PROGRAM FILES\ADOBE\ACROBAT 6.0\READER\ACTIVEX\ACROIEHELPER.DLL
O2 - BHO: . - {587DBF2D-9145-4c9e-92C2-1F953DA73773} - C:\WINDOWS\WINNL\WINNL.DLL
O2 - BHO: (no name) - {FD9BC004-8331-4457-B830-4759FF704C22} - C:\WINDOWS\WINNL\MSIESH.DLL
O2 - BHO: ShowSearch module - {E2DDF680-9905-4dee-8C64-0A5DE7FE133C} - C:\WINDOWS\WINNL\MSSEARCH.DLL
O3 - Toolbar: @msdxmLC.dll,-1@1033,&Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\SYSTEM\MSDXM.OCX
O4 - HKLM\..\Run: [ScanRegistry] C:\WINDOWS\scanregw.exe /autorun
O4 - HKLM\..\Run: [TaskMonitor] C:\WINDOWS\taskmon.exe
O4 - HKLM\..\Run: [PCHealth] C:\WINDOWS\PCHealth\Support\PCHSchd.exe -s
O4 - HKLM\..\Run: [SystemTray] SysTray.Exe
O4 - HKLM\..\Run: [LoadPowerProfile] Rundll32.exe powrprof.dll,LoadCurrentPwrScheme
O4 - HKLM\..\Run: [Hidserv] Hidserv.exe run
O4 - HKLM\..\Run: [PCTVOICE] pctvoice.exe
O4 - HKLM\..\Run: [WCOLOREAL] C:\Program Files\COMPAQ\COLOREAL\COLOREAL.EXE
O4 - HKLM\..\Run: [WorksFUD] C:\Program Files\Microsoft Works\wkfud.exe
O4 - HKLM\..\Run: [Digital Dashboard] C:\Program Files\Compaq\Digital Dashboard\CPQMLDET.exe
O4 - HKLM\..\Run: [CPQEASYACC] C:\Program Files\Compaq\Easy Access Button Support\StartEAK.exe
O4 - HKLM\..\Run: [EACLEAN] C:\Program Files\Compaq\Easy Access Button Support\eaclean.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\WINDOWS\SYSTEM\QTTASK.EXE" -atboottime
O4 - HKLM\..\Run: [ZingSpooler] C:\Program Files\Common Files\Zing\ZingSpooler.exe
O4 - HKLM\..\Run: [Image] rundll32 C:\WINDOWS\IMAGE.DLL,Install
O4 - HKLM\..\RunServices: [LoadPowerProfile] Rundll32.exe powrprof.dll,LoadCurrentPwrScheme
O4 - HKLM\..\RunServices: [SchedulingAgent] mstask.exe
O4 - HKLM\..\RunServices: [*StateMgr] C:\WINDOWS\System\Restore\StateMgr.exe
O4 - HKLM\..\RunServices: [ScardSvr] C:\WINDOWS\SYSTEM\ScardSvr.exe
O4 - HKCU\..\RunServices: [Image] rundll32 C:\WINDOWS\IMAGE.DLL,Install
O4 - Startup: Microsoft Works Calendar Reminders.lnk = C:\Program Files\Common Files\Microsoft Shared\Works Shared\wkcalrem.exe
O4 - Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE
O4 - Startup: WinZip Quick Pick.lnk = C:\Program Files\WinZip\WZQKPICK.EXE
O9 - Extra button: Related (HKLM)
O9 - Extra 'Tools' menuitem: Show &Related Links (HKLM)
O9 - Extra button: Messenger (HKLM)
O9 - Extra 'Tools' menuitem: MSN Messenger Service (HKLM)
O9 - Extra button: AOL Instant Messenger (TM) (HKLM)
O9 - Extra 'Tools' menuitem: Sun Java Console (HKLM)
O16 - DPF: {02BF25D5-8C17-4B23-BC80-D3488ABDDC6B} (QuickTime Object) - http://www.apple.com/qtactivex/qtplugin.cab
O16 - DPF: {62475759-9E84-458E-A1AB-5D2C442ADFDE} - http://a1540.g.
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://download.macromedia.com/pub/shockwave/cabs/flash/swflash.cab
O16 - DPF: {5E943D9C-F8DC-4258-8E3F-A61BB3405A33} (ZingBatchAXDwnl Class) -
O16 - DPF: {10000000-1000-0000-1000-000000000000} - file://C:\Program Files\Internet Explorer\mpxysviq.exe
O17 - HKLM\System\CCS\Services\VxD\MSTCP: Domain =
O17 - HKLM\System\CCS\Services\VxD\MSTCP: NameServer = ,

  • 3 Contributors
  • 4 Replies
  • 221 Views
  • 17 Hours Discussion Span
  • Latest Post Latest Post by crunchie

Dani AI

Generated

Short answer: MSIESH (the msiesh.dll BHO) is not a Windows system file — it’s a Browser Helper Object used by old homepage‑hijacker/adware families (CoolWebSearch / IEFeats and variants). Seeing res://mshp.dll/... entries together with a BHO called msiesh.dll is a classic indicator that a hijacker has installed HTML inside a DLL and forced IE to load it as the start/search page. (pchell.com)

Why that causes the symptoms you see: Internet Explorer’s res:// handler can load HTML embedded in a DLL, and BHOs are DLLs that IE loads into every browser window — so a damaged or malicious BHO will crash IE, reset the homepage/search, and inject popups or redirects. The community direction in this thread (for example and urging targeted cleanup and posting fresh logs) is correct — this is a persistence/policy problem, not a normal OS component. (stackoverflow.com)

Practical, safe workflow (do these in order; back up data/registry first):

  1. Isolate the machine (disconnect network).
  2. Boot Safe Mode.
  3. Run up‑to‑date adware/hijack scanners and ad‑tool cleaners to remove active files.
  4. Use a startup/autorun inspector to find and disable BHOs and strange Run/RunServices entries, and collect FRST/HJT logs for review.
  5. If a msiesh DLL remains, unregister it and remove the file (for example: regsvr32 /u "C:\path\msiesh.dll"), then search and remove any IE Main (Start/Search) keys that point to res://mshp.dll/..., hosts/proxy overrides, and scheduled tasks that recreate it. Finally, clear/disable System Restore while cleaning so old restore points don’t reinfect. (help.malwarebytes.com)

If uncertain about any step, post fresh HijackThis/FRST logs rather than deleting keys blindly; if the hijack survives thorough cleaning, back up personal files and do a clean OS install — that is the only guaranteed cure for persistent rootkit-like hijackers. (bleepingcomputer.com)

Recommended Answers

All 4 Replies

Member Avatar for crunchie

yes It did work for a little while.

You have a coolwebsearch infection.
Download CWShredder from & run it. Select the fix button & it will get rid of everything related to CoolWebSearch that is stored in it's database. Close ALL windows, including IE, before running CWShredder.

To help prevent this from happening again, install the patches for the vulnerabilities that this hijacker exploits by going here for your critical updates.

Reboot after doing this & post a normal hijackthis log, after moving it to a permanent folder please.

Member Avatar for crunchie

i need HELP....
i have my home page changeing, pop ups etc....ran hijack this and here is the log. any suggestions of what to delete. the first 4 entries look suspicious to me....
thanks a million. i already ran spybot.

Please start your own thread in the security forums as it is unfair to the original poster to hijack his thread & makes it too confusing to diagnose two different logs in the same thread.
Thank you for understanding.
:D

Member Avatar for DMR

Please start your own thread in the security forums as it is unfair to the original poster to hijack his thread & makes it too confusing to diagnose two different logs in the same thread.
Thank you for understanding.
:D

Done; thread split.

Thanks again Chris. :)

Member Avatar for crunchie

i need HELP....
i have my home page changeing, pop ups etc....ran hijack this and here is the log. any suggestions of what to delete. the first 4 entries look suspicious to me....
thanks a million. i already ran spybot.

Ok. Please do the following & we will see if we can get it sorted for you.
Download CWShredder from & run it. Select the fix button & it will get rid of everything related to CoolWebSearch that is stored in it's database. Close ALL windows, including IE, before running CWShredder.

To help prevent this from happening again, install the patches for the vulnerabilities that this hijacker exploits by going here for your critical updates.

Download & instal Adaware from
& update it B4 scanning.
In settings under 'scanning,' have it set to
'scan within archives,'
'scan active processes,'
'scan registry,'
'deepscan registry'
'scan my IE Favourites for banned URL's,'
'scan my host's file.'
In 'tweaks' under 'scanning engine' set it to 'unload recognised processes during scanning.'
Also in 'tweaks' under 'cleaning engine' set it to 'Automatically try to unregister objects prior to deletion' & 'let Windows remove files in use at next reboot.'
Select 'activate in-depth scan' before starting scan.
When the scan is finished select 'next.'
Remove what it finds by placing a check in the box to the left of the object. Reboot

Download & instal Spybot S&D from here Update it B4 scanning. Go into settings & have it check for Beta releases also & download if available.
After the scan is complete, have spybot fix everything marked RED.
On the page that first opens when you start Spybot there is an option to immunise, you should do this. In the immunise section there is also a link to download Spywareblaster. Download that & you can keep it updated by selecting the same link that you use to download it. Reboot Note that this is version 1.3, not 1.2

Reboot after doing this & post another log please.

Be a part of the DaniWeb community

We're a friendly, industry-focused community of developers, IT pros, digital marketers, and technology enthusiasts meeting, networking, learning, and sharing knowledge.