Hi,

I have a similar problem to recent poster amdm55. If a web link opens a new web page that's Ok but if it opens a small window from within that page it opens blank and freezes. I operate windows 98 second edition. If you open www.betfair.com and click on horses to open up a particular horse race and then click on the horse name, that's when the blank window comes up. I have run adaware as per the instructions to amdm55 and rebooted, and then run Hijack This.

The results are

Logfile of HijackThis v1.97.7
Scan saved at 13:05:55, on 21/04/04
Platform: Windows 98 SE (Win9x 4.10.2222A)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)
Running processes:
C:\WINDOWS\SYSTEM\KERNEL32.DLL
C:\WINDOWS\SYSTEM\MSGSRV32.EXE
C:\WINDOWS\SYSTEM\MPREXE.EXE
C:\PROGRAM FILES\GRISOFT\AVG6\AVGSERV9.EXE
C:\WINDOWS\SYSTEM\ZONELABS\VSMON.EXE
C:\WINDOWS\SYSTEM\MSTASK.EXE
C:\WINDOWS\SYSTEM\PTUDFAPP.EXE
C:\WINDOWS\SYSTEM\mmtask.tsk
C:\WINDOWS\EXPLORER.EXE
C:\WINDOWS\TASKMON.EXE
C:\WINDOWS\SYSTEM\SYSTRAY.EXE
C:\PROGRAM FILES\A4TECH\MOUSE\AMOUMAIN.EXE
C:\PROGRAM FILES\MICROSOFT HARDWARE\KEYBOARD\SPEEDKEY.EXE
C:\PROGRAM FILES\GRISOFT\AVG6\AVGCC32.EXE
C:\PROGRAM FILES\BROWSER MOUSE\1.3\MOUSE32A.EXE
C:\PROGRAM FILES\LEXMARKX84-X85\ACMONITOR_X84-X85.EXE
C:\PROGRAM FILES\LEXMARKX84-X85\ACBTNMGR_X84-X85.EXE
C:\WINDOWS\SYSTEM\PRINTRAY.EXE
C:\PROGRAM FILES\COMMON FILES\REAL\UPDATE_OB\REALSCHED.EXE
C:\WINDOWS\RUNDLL32.EXE
C:\WINDOWS\SYSTEM\SPOOL32.EXE
C:\PROGRAM FILES\PANICWARE\POP-UP STOPPER FREE EDITION\PSFREE.EXE
C:\PROGRAM FILES\MEDIONKEYBOARD\1.3\KBDAP32A.EXE
C:\PROGRAM FILES\ZONE LABS\ZONEALARM\ZONEALARM.EXE
C:\PROGRAM FILES\POPFILE\WPERL.EXE
C:\PROGRAM FILES\EPROMPTER\EPROMPTER.EXE
C:\WINDOWS\SYSTEM\WMIEXE.EXE
C:\PROGRAM FILES\INTERNET EXPLORER\IEXPLORE.EXE
C:\WINDOWS\SYSTEM\DDHELP.EXE
C:\PROGRAM FILES\WINZIP\WINZIP32.EXE
C:\WINDOWS\DESKTOP\HIJACKTHIS.EXE
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://news.google.co.uk/
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page =
O2 - BHO: (no name) - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\PROGRAM FILES\ADOBE\ACROBAT 6.0\READER\ACTIVEX\ACROIEHELPER.DLL
O2 - BHO: (no name) - {724d43a9-0d85-11d4-9908-00400523e39a} - C:\Program Files\Siber Systems\AI RoboForm\ROBOFORM.DLL
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1.1\SDHELPER.DLL
O2 - BHO: (no name) - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar1.dll
O3 - Toolbar: &RoboForm - {724d43a0-0d85-11d4-9908-00400523e39a} - C:\Program Files\Siber Systems\AI RoboForm\ROBOFORM.DLL
O3 - Toolbar: Betfair Bar - {1D62BD48-16F6-4004-A54A-3C41E4955A87} - C:\Program Files\Betfair\BFTool_4.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar1.dll
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\SYSTEM\MSDXM.OCX
O3 - Toolbar: &FirstStop WebSearch - {E26FDEC1-053B-11D6-B969-CEEBA9E95046} - C:\PROGRA~1\BRUSHG~1\FSWEBS~1\IEBAND3.DLL
O4 - HKLM\..\Run: [3dfx Tools] rundll32.exe 3dfxCmn.dll,UpdateRegSettings
O4 - HKLM\..\Run: [ScanRegistry] C:\WINDOWS\scanregw.exe /autorun
O4 - HKLM\..\Run: [TaskMonitor] C:\WINDOWS\taskmon.exe
O4 - HKLM\..\Run: [SystemTray] SysTray.Exe
O4 - HKLM\..\Run: [WheelMouse] C:\PROGRA~1\A4TECH\MOUSE\AMOUMAIN.EXE
O4 - HKLM\..\Run: [Microsoft IntelliType Pro] "C:\Program Files\Microsoft Hardware\Keyboard\speedkey.exe"
O4 - HKLM\..\Run: [AVG_CC] C:\PROGRAM FILES\GRISOFT\AVG6\avgcc32.exe /startup
O4 - HKLM\..\Run: [FLMMEDIONMOUSE] C:\Program Files\Browser mouse\1.3\mouse32a.exe
O4 - HKLM\..\Run: [FLMK08KB] C:\Program Files\Medionkeyboard\1.3\MMKEYBD.EXE
O4 - HKLM\..\Run: [LoadPowerProfile] Rundll32.exe powrprof.dll,LoadCurrentPwrScheme
O4 - HKLM\..\Run: [mdac_runonce] C:\WINDOWS\SYSTEM\runonce.exe
O4 - HKLM\..\Run: [Lexmark X84-X85 Button Monitor] C:\PROGRA~1\LEXMAR~1\ACMonitor_X84-X85.exe
O4 - HKLM\..\Run: [Lexmark X84-X85 Button Manager] C:\PROGRA~1\LEXMAR~1\AcBtnMgr_X84-X85.exe
O4 - HKLM\..\Run: [LexStart] Lexstart.exe
O4 - HKLM\..\Run: [LexmarkPrinTray] PrinTray.exe
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\RunServices: [Avgserv9.exe] C:\PROGRA~1\GRISOFT\AVG6\Avgserv9.exe
O4 - HKLM\..\RunServices: [TrueVector] C:\WINDOWS\SYSTEM\ZONELABS\VSMON.EXE -service
O4 - HKLM\..\RunServices: [SchedulingAgent] mstask.exe
O4 - HKLM\..\RunServices: [LoadPowerProfile] Rundll32.exe powrprof.dll,LoadCurrentPwrScheme
O4 - HKCU\..\Run: [PopUpStopperFreeEdition] "C:\PROGRAM FILES\PANICWARE\POP-UP STOPPER FREE EDITION\PSFREE.EXE"
O4 - Startup: Run POPFile in background.lnk = C:\Program Files\POPFile\wperl.exe
O4 - Startup: ePrompter.lnk = C:\Program Files\ePrompter\ePrompter.exe
O4 - Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE
O4 - Global Startup: ZoneAlarm.lnk = C:\Program Files\Zone Labs\ZoneAlarm\zonealarm.exe
O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Restrictions present
O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Control Panel present
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE10\EXCEL.EXE/3000
O8 - Extra context menu item: Fill Forms &] - file://C:\Program Files\Siber Systems\AI RoboForm\RoboFormComFillForms.html
O8 - Extra context menu item: Save Forms &[ - file://C:\Program Files\Siber Systems\AI RoboForm\RoboFormComSavePass.html
O8 - Extra context menu item: Customize Menu &4 - file://C:\Program Files\Siber Systems\AI RoboForm\RoboFormComCustomizeIEMenu.html
O8 - Extra context menu item: &Google Search - res://C:\PROGRAM FILES\GOOGLE\GOOGLETOOLBAR1.DLL/cmsearch.html
O8 - Extra context menu item: Cac&hed Snapshot of Page - res://C:\PROGRAM FILES\GOOGLE\GOOGLETOOLBAR1.DLL/cmcache.html
O8 - Extra context menu item: Si&milar Pages - res://C:\PROGRAM FILES\GOOGLE\GOOGLETOOLBAR1.DLL/cmsimilar.html
O8 - Extra context menu item: Backward &Links - res://C:\PROGRAM FILES\GOOGLE\GOOGLETOOLBAR1.DLL/cmbacklinks.html
O8 - Extra context menu item: Translate into English - res://C:\PROGRAM FILES\GOOGLE\GOOGLETOOLBAR1.DLL/cmtrans.html
O8 - Extra context menu item: Check &Spelling - res://C:\PROGRAM FILES\IESPELL\IESPELL.DLL/SPELLCHECK.HTM
O8 - Extra context menu item: &ieSpell Options - res://C:\PROGRAM FILES\IESPELL\IESPELL.DLL/SPELLOPTION.HTM
O9 - Extra button: RoboForm (HKLM)
O9 - Extra 'Tools' menuitem: RF Toolbar &2 (HKLM)
O9 - Extra button: Fill Forms (HKLM)
O9 - Extra 'Tools' menuitem: Fill Forms &] (HKLM)
O9 - Extra button: Save (HKLM)
O9 - Extra 'Tools' menuitem: Save Forms &[ (HKLM)
O9 - Extra button: GetMP3 (HKLM)
O9 - Extra button: Related (HKLM)
O9 - Extra 'Tools' menuitem: Show &Related Links (HKLM)
O9 - Extra button: ieSpell (HKLM)
O9 - Extra 'Tools' menuitem: ieSpell (HKLM)
O9 - Extra 'Tools' menuitem: ieSpell Options (HKLM)
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://fpdownload.macromedia.com/pub/shockwave/cabs/flash/swflash.cab
O16 - DPF: ADVFN - http://www.advfn.com/cmn/stream/ducab.cab
O16 - DPF: {75D1F3B2-2A21-11D7-97B9-0010DC2A6243} (SecureLogin.SecureControl) - http://secure2.comned.com/signuptemplates/ActiveSecurity.cab
O16 - DPF: {4E62C4DE-627D-4604-B157-4B7D6B09F02E} (AccountTracking Profile Manager Class) - http://moneymanager.egg.com/activex/accounttracking.cab
O16 - DPF: {166B1BCA-3F9C-11CF-8075-444553540000} (Shockwave ActiveX Control) - http://download.macromedia.com/pub/shockwave/cabs/director/swdir.cab
O16 - DPF: {0E5F0222-96B9-11D3-8997-00104BD12D94} (PCPitstop Utility) - http://pcpitstop.com/pcpitstop/PCPitStop.CAB
O16 - DPF: {9F1C11AA-197B-4942-BA54-47A8489BB47F} (Update Class) - http://v4.windowsupdate.microsoft.com/CAB/x86/ansi/iuctl.CAB?37862.0740277778
O16 - DPF: ADVFN US - http://usa.advfn.com/advfn_us8.cab
O16 - DPF: {CAFEEFAC-0014-0000-0001-ABCDEFFEDCBA} (Java Runtime Environment 1.4.0_01) -
O16 - DPF: {9EA5CC34-2845-45C3-AA82-088046712083} (Lexicle CS Control) - http://cara.firstdirect.com/agentx/live/1-0-0-0.cab
O16 - DPF: {4E6F9E15-C8E3-4E19-B987-04EF390E9824} - http://www.betfair.com/install/setup.cab
O16 - DPF: {FCE90474-8B60-445B-A2B5-57E289BCEA42} (SmartDownloader Control) - http://www.downloadcoach.com/SmartDownloader.cab
O16 - DPF: {2A32B14F-4D29-4EA3-AC54-E9B19F436CE7} (Scanner Class) - http://www.trojanscan.com/trojanscan/TDECntrl.CAB
O16 - DPF: {4E888414-DB8F-11D1-9CD9-00C04F98436A} - https://webresponse.one.microsoft.com/oas/ActiveX/winrep.cab
O16 - DPF: {9732FB42-C321-11D1-836F-00A0C993F125} (mhLabel Class) - http://pcpitstop.com/mhLbl.cab
O16 - DPF: {3E68E405-C6DE-49FF-83AE-41EE9F4C36CE} (Office Update Installation Engine) - http://office.microsoft.com/officeupdate/content/opuc.cab

If anyone can help me from here I would be eternally grateful.

Many thanks


Chris

Hi,

I have a similar problem to recent poster amdm55. If a web link opens a new web page that's Ok but if it opens a small window from within that page it opens blank and freezes. I operate windows 98 second edition. If you open www.betfair.com and click on horses to open up a particular horse race and then click on the horse name, that's when the blank window comes up. I have run adaware as per the instructions to amdm55 and rebooted, and then run Hijack This.

Here's the main problem I see:

O3 - Toolbar: &FirstStop WebSearch - {E26FDEC1-053B-11D6-B969-CEEBA9E95046} - C:\PROGRA~1\BRUSHG~1\FSWEBS~1\IEBAND3.DLL

Then, after a reboot, delete the file C:\PROGRA~1\BRUSHG~1\FSWEBS~1\IEBAND3.DLL

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

You have to be very careful with adult and gambling sites, as they are ofen the source of dialers and hijackers--but, as far as I can tell, you have chosen some of the safest, most reputable ones available. Diligent monitoring is still required, however.

Remove these as worthless resource-wasters, too:

O4 - HKLM\..\Run: [TaskMonitor] C:\WINDOWS\taskmon.exe

O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot

O4 - Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE

You need to update your Java JRE. Your version has known flaws and is very likely part of your problem. Current is 1.4.2_04:

O16 - DPF: {CAFEEFAC-0014-0000-0001-ABCDEFFEDCBA} (Java Runtime Environment 1.4.0_01) -

You should also ensure that JavaScript is enabled. While this is a separate issue from Java itself, the two are sometimes related through security settings.

Hi TallCool1,

Thank you for the advice. I have done exactly as you said and dowloaded the new version of Java and rebooted. the latest Hijack This log is :

Logfile of HijackThis v1.97.7
Scan saved at 12:28:57, on 22/04/04
Platform: Windows 98 SE (Win9x 4.10.2222A)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)
Running processes:
C:\WINDOWS\SYSTEM\KERNEL32.DLL
C:\WINDOWS\SYSTEM\MSGSRV32.EXE
C:\WINDOWS\SYSTEM\MPREXE.EXE
C:\PROGRAM FILES\GRISOFT\AVG6\AVGSERV9.EXE
C:\WINDOWS\SYSTEM\ZONELABS\VSMON.EXE
C:\WINDOWS\SYSTEM\MSTASK.EXE
C:\WINDOWS\SYSTEM\PTUDFAPP.EXE
C:\WINDOWS\SYSTEM\mmtask.tsk
C:\WINDOWS\EXPLORER.EXE
C:\WINDOWS\SYSTEM\SYSTRAY.EXE
C:\PROGRAM FILES\A4TECH\MOUSE\AMOUMAIN.EXE
C:\PROGRAM FILES\MICROSOFT HARDWARE\KEYBOARD\SPEEDKEY.EXE
C:\PROGRAM FILES\GRISOFT\AVG6\AVGCC32.EXE
C:\PROGRAM FILES\BROWSER MOUSE\1.3\MOUSE32A.EXE
C:\PROGRAM FILES\LEXMARKX84-X85\ACMONITOR_X84-X85.EXE
C:\PROGRAM FILES\LEXMARKX84-X85\ACBTNMGR_X84-X85.EXE
C:\WINDOWS\SYSTEM\PRINTRAY.EXE
C:\PROGRAM FILES\PANICWARE\POP-UP STOPPER FREE EDITION\PSFREE.EXE
C:\PROGRAM FILES\MEDIONKEYBOARD\1.3\KBDAP32A.EXE
C:\WINDOWS\RUNDLL32.EXE
C:\WINDOWS\SYSTEM\SPOOL32.EXE
C:\PROGRAM FILES\ZONE LABS\ZONEALARM\ZONEALARM.EXE
C:\PROGRAM FILES\POPFILE\WPERL.EXE
C:\PROGRAM FILES\EPROMPTER\EPROMPTER.EXE
C:\WINDOWS\SYSTEM\WMIEXE.EXE
C:\WINDOWS\SYSTEM\PSTORES.EXE
C:\WINDOWS\SYSTEM\DDHELP.EXE
C:\PROGRAM FILES\INTERNET EXPLORER\IEXPLORE.EXE
C:\WINDOWS\DESKTOP\HIJACKTHIS.EXE
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://news.google.co.uk/
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page =
O2 - BHO: (no name) - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\PROGRAM FILES\ADOBE\ACROBAT 6.0\READER\ACTIVEX\ACROIEHELPER.DLL
O2 - BHO: (no name) - {724d43a9-0d85-11d4-9908-00400523e39a} - C:\Program Files\Siber Systems\AI RoboForm\ROBOFORM.DLL
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1.1\SDHELPER.DLL
O2 - BHO: (no name) - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar1.dll
O3 - Toolbar: &RoboForm - {724d43a0-0d85-11d4-9908-00400523e39a} - C:\Program Files\Siber Systems\AI RoboForm\ROBOFORM.DLL
O3 - Toolbar: Betfair Bar - {1D62BD48-16F6-4004-A54A-3C41E4955A87} - C:\Program Files\Betfair\BFTool_4.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar1.dll
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\SYSTEM\MSDXM.OCX
O4 - HKLM\..\Run: [3dfx Tools] rundll32.exe 3dfxCmn.dll,UpdateRegSettings
O4 - HKLM\..\Run: [ScanRegistry] C:\WINDOWS\scanregw.exe /autorun
O4 - HKLM\..\Run: [SystemTray] SysTray.Exe
O4 - HKLM\..\Run: [WheelMouse] C:\PROGRA~1\A4TECH\MOUSE\AMOUMAIN.EXE
O4 - HKLM\..\Run: [Microsoft IntelliType Pro] "C:\Program Files\Microsoft Hardware\Keyboard\speedkey.exe"
O4 - HKLM\..\Run: [AVG_CC] C:\PROGRAM FILES\GRISOFT\AVG6\avgcc32.exe /startup
O4 - HKLM\..\Run: [FLMMEDIONMOUSE] C:\Program Files\Browser mouse\1.3\mouse32a.exe
O4 - HKLM\..\Run: [FLMK08KB] C:\Program Files\Medionkeyboard\1.3\MMKEYBD.EXE
O4 - HKLM\..\Run: [LoadPowerProfile] Rundll32.exe powrprof.dll,LoadCurrentPwrScheme
O4 - HKLM\..\Run: [mdac_runonce] C:\WINDOWS\SYSTEM\runonce.exe
O4 - HKLM\..\Run: [Lexmark X84-X85 Button Monitor] C:\PROGRA~1\LEXMAR~1\ACMonitor_X84-X85.exe
O4 - HKLM\..\Run: [Lexmark X84-X85 Button Manager] C:\PROGRA~1\LEXMAR~1\AcBtnMgr_X84-X85.exe
O4 - HKLM\..\Run: [LexStart] Lexstart.exe
O4 - HKLM\..\Run: [LexmarkPrinTray] PrinTray.exe
O4 - HKLM\..\RunServices: [Avgserv9.exe] C:\PROGRA~1\GRISOFT\AVG6\Avgserv9.exe
O4 - HKLM\..\RunServices: [TrueVector] C:\WINDOWS\SYSTEM\ZONELABS\VSMON.EXE -service
O4 - HKLM\..\RunServices: [SchedulingAgent] mstask.exe
O4 - HKLM\..\RunServices: [LoadPowerProfile] Rundll32.exe powrprof.dll,LoadCurrentPwrScheme
O4 - HKCU\..\Run: [PopUpStopperFreeEdition] "C:\PROGRAM FILES\PANICWARE\POP-UP STOPPER FREE EDITION\PSFREE.EXE"
O4 - Startup: Run POPFile in background.lnk = C:\Program Files\POPFile\wperl.exe
O4 - Startup: ePrompter.lnk = C:\Program Files\ePrompter\ePrompter.exe
O4 - Global Startup: ZoneAlarm.lnk = C:\Program Files\Zone Labs\ZoneAlarm\zonealarm.exe
O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Restrictions present
O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Control Panel present
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE10\EXCEL.EXE/3000
O8 - Extra context menu item: Fill Forms &] - file://C:\Program Files\Siber Systems\AI RoboForm\RoboFormComFillForms.html
O8 - Extra context menu item: Save Forms &[ - file://C:\Program Files\Siber Systems\AI RoboForm\RoboFormComSavePass.html
O8 - Extra context menu item: Customize Menu &4 - file://C:\Program Files\Siber Systems\AI RoboForm\RoboFormComCustomizeIEMenu.html
O8 - Extra context menu item: &Google Search - res://C:\PROGRAM FILES\GOOGLE\GOOGLETOOLBAR1.DLL/cmsearch.html
O8 - Extra context menu item: Cac&hed Snapshot of Page - res://C:\PROGRAM FILES\GOOGLE\GOOGLETOOLBAR1.DLL/cmcache.html
O8 - Extra context menu item: Si&milar Pages - res://C:\PROGRAM FILES\GOOGLE\GOOGLETOOLBAR1.DLL/cmsimilar.html
O8 - Extra context menu item: Backward &Links - res://C:\PROGRAM FILES\GOOGLE\GOOGLETOOLBAR1.DLL/cmbacklinks.html
O8 - Extra context menu item: Translate into English - res://C:\PROGRAM FILES\GOOGLE\GOOGLETOOLBAR1.DLL/cmtrans.html
O8 - Extra context menu item: Check &Spelling - res://C:\PROGRAM FILES\IESPELL\IESPELL.DLL/SPELLCHECK.HTM
O8 - Extra context menu item: &ieSpell Options - res://C:\PROGRAM FILES\IESPELL\IESPELL.DLL/SPELLOPTION.HTM
O9 - Extra button: RoboForm (HKLM)
O9 - Extra 'Tools' menuitem: RF Toolbar &2 (HKLM)
O9 - Extra button: Fill Forms (HKLM)
O9 - Extra 'Tools' menuitem: Fill Forms &] (HKLM)
O9 - Extra button: Save (HKLM)
O9 - Extra 'Tools' menuitem: Save Forms &[ (HKLM)
O9 - Extra button: GetMP3 (HKLM)
O9 - Extra button: Related (HKLM)
O9 - Extra 'Tools' menuitem: Show &Related Links (HKLM)
O9 - Extra button: ieSpell (HKLM)
O9 - Extra 'Tools' menuitem: ieSpell (HKLM)
O9 - Extra 'Tools' menuitem: ieSpell Options (HKLM)
O9 - Extra 'Tools' menuitem: Sun Java Console (HKLM)
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://fpdownload.macromedia.com/pub/shockwave/cabs/flash/swflash.cab
O16 - DPF: ADVFN - http://www.advfn.com/cmn/stream/ducab.cab
O16 - DPF: {75D1F3B2-2A21-11D7-97B9-0010DC2A6243} (SecureLogin.SecureControl) - http://secure2.comned.com/signuptemplates/ActiveSecurity.cab
O16 - DPF: {4E62C4DE-627D-4604-B157-4B7D6B09F02E} (AccountTracking Profile Manager Class) - http://moneymanager.egg.com/activex/accounttracking.cab
O16 - DPF: {166B1BCA-3F9C-11CF-8075-444553540000} (Shockwave ActiveX Control) - http://download.macromedia.com/pub/shockwave/cabs/director/swdir.cab
O16 - DPF: {0E5F0222-96B9-11D3-8997-00104BD12D94} (PCPitstop Utility) - http://pcpitstop.com/pcpitstop/PCPitStop.CAB
O16 - DPF: {9F1C11AA-197B-4942-BA54-47A8489BB47F} (Update Class) - http://v4.windowsupdate.microsoft.com/CAB/x86/ansi/iuctl.CAB?37862.0740277778
O16 - DPF: ADVFN US - http://usa.advfn.com/advfn_us8.cab
O16 - DPF: {9EA5CC34-2845-45C3-AA82-088046712083} (Lexicle CS Control) - http://cara.firstdirect.com/agentx/live/1-0-0-0.cab
O16 - DPF: {4E6F9E15-C8E3-4E19-B987-04EF390E9824} - http://www.betfair.com/install/setup.cab
O16 - DPF: {FCE90474-8B60-445B-A2B5-57E289BCEA42} (SmartDownloader Control) - http://www.downloadcoach.com/SmartDownloader.cab
O16 - DPF: {2A32B14F-4D29-4EA3-AC54-E9B19F436CE7} (Scanner Class) - http://www.trojanscan.com/trojanscan/TDECntrl.CAB
O16 - DPF: {4E888414-DB8F-11D1-9CD9-00C04F98436A} - https://webresponse.one.microsoft.com/oas/ActiveX/winrep.cab
O16 - DPF: {9732FB42-C321-11D1-836F-00A0C993F125} (mhLabel Class) - http://pcpitstop.com/mhLbl.cab
O16 - DPF: {3E68E405-C6DE-49FF-83AE-41EE9F4C36CE} (Office Update Installation Engine) - http://office.microsoft.com/officeupdate/content/opuc.cab


I went to the betfair site but the small window still appears blank and freezes. would be grateful for and more help.

many thanks

Chris