hello im new to the site and it appears others have had help from you attached is my hijackthis log please help me. my explorer directs me to different places other than my intended search and dumps me out of explorer if i try to back out . here is my log.
Logfile of HijackThis v1.99.1
Scan saved at 3:39:44 PM, on 3/16/2007
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16414)
Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\csrss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Windows Defender\MsMpEng.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\ZoneLabs\vsmon.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\dla\tfswctrl.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\Java\jre1.5.0_11\bin\jusched.exe
C:\WINDOWS\system32\mpcsr.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\ArcadeRockstar\arcaderockstar32.exe
C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\Windows Defender\MSASCui.exe
C:\WINDOWS\system32\RUNDLL32.EXE
C:\PROGRA~1\Grisoft\AVG7\avgcc.exe
C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe
C:\Program Files\AIM\aim.exe
C:\PROGRA~1\Grisoft\AVG7\avgamsvr.exe
C:\WINDOWS\system32\ctfmon.exe
C:\PROGRA~1\Grisoft\AVG7\avgupsvc.exe
C:\PROGRA~1\Grisoft\AVG7\avgemc.exe
C:\Program Files\Ulead Systems\Ulead Photo Express 4.0 SE\CalCheck.exe
C:\WINDOWS\system32\nvsvc32.exe
C:\Program Files\Common Files\Sonic Shared\cinetray.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Viewpoint\Common\ViewpointService.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\WINDOWS\System32\alg.exe
C:\Program Files\Viewpoint\Viewpoint Manager\ViewMgr.exe
C:\DOCUME~1\DANIEL~1\LOCALS~1\Temp\Temporary Directory 1 for hijackthis.zip\HijackThis.exe
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://red.clientapps.yahoo.com/customize/ycomp_wave/defaults/sb/*http://www.yahoo.com/search/ie.html
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.com
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.yahoo.com
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://www.yahoo.com/search/ie.html
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.com
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Windows Internet Explorer provided by Yahoo!
R3 - URLSearchHook: AOLTBSearch Class - {EA756889-2338-43DB-8F07-D1CA6FB9C90D} - C:\Program Files\AOL\AOL Toolbar 2.0\aoltb.dll
R3 - URLSearchHook: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn1\yt.dll
O2 - BHO: Yahoo! Toolbar Helper - {02478D38-C3F9-4EFB-9B51-7695ECA05670} - C:\Program Files\Yahoo!\Companion\Installs\cpn1\yt.dll
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 5.0\Reader\ActiveX\AcroIEHelper.ocx
O2 - BHO: DriveLetterAccess - {5CA3D70E-1895-11CF-8E15-001234567890} - C:\WINDOWS\system32\dla\tfswshx.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.5.0_11\bin\ssv.dll
O2 - BHO: AOL Toolbar Launcher - {7C554162-8CB7-45A4-B8F4-8EA1C75885F9} - C:\Program Files\AOL\AOL Toolbar 2.0\aoltb.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar1.dll
O2 - BHO: ArsPlugin Class - {DABE0C57-5B57-4E2D-837A-08F290F7458E} - C:\Program Files\ArcadeRockstar\arsplg.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar1.dll
O3 - Toolbar: ImageShack Toolbar - {6932D140-ABC4-4073-A44C-D4A541665E35} - (no file)
O3 - Toolbar: AOL Toolbar - {DE9C389F-3316-41A7-809B-AA305ED9D922} - C:\Program Files\AOL\AOL Toolbar 2.0\aoltb.dll
O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn1\yt.dll
O4 - HKLM\..\Run: [UpdateManager] "C:\Program Files\Common Files\Sonic\Update Manager\sgtray.exe" /r
O4 - HKLM\..\Run: [EzQwN] C:\WINDOWS\xjpx.exe
O4 - HKLM\..\Run: [dla] C:\WINDOWS\system32\dla\tfswctrl.exe
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [UserFaultCheck] %systemroot%\system32\dumprep 0 -u
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.5.0_11\bin\jusched.exe"
O4 - HKLM\..\Run: [mpcsr] C:\WINDOWS\system32\mpcsr.exe
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [arcaderockstar] C:\Program Files\ArcadeRockstar\arcaderockstar32.exe
O4 - HKLM\..\Run: [ISUSPM Startup] "C:\Program Files\Common Files\InstallShield\UpdateService\isuspm.exe" -startup
O4 - HKLM\..\Run: [ISUSScheduler] "C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe" -start
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [Windows Defender] "C:\Program Files\Windows Defender\MSASCui.exe" -hide
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\system32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [nwiz] nwiz.exe /install
O4 - HKLM\..\Run: [NvMediaCenter] RUNDLL32.EXE C:\WINDOWS\system32\NvMcTray.dll,NvTaskbarInit
O4 - HKLM\..\Run: [AVG7_CC] C:\PROGRA~1\Grisoft\AVG7\avgcc.exe /STARTUP
O4 - HKLM\..\Run: [Zone Labs Client] "C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe"
O4 - HKLM\..\Run: [CTRegRun] C:\WINDOWS\CTRegRun.EXE
O4 - HKCU\..\Run: [AIM] C:\Program Files\AIM\aim.exe -cnetwait.odl
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - Startup: Sonic CinePlayer Quick Launch.lnk = ?
O4 - Global Startup: Adobe Gamma Loader.exe.lnk = C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe
O4 - Global Startup: Adobe Gamma Loader.lnk = C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe
O4 - Global Startup: Ulead Photo Express 4.0 SE Calendar Checker .lnk = C:\Program Files\Ulead Systems\Ulead Photo Express 4.0 SE\CalCheck.exe
O8 - Extra context menu item: &AOL Toolbar Search - c:\program files\aol\aol toolbar 2.0\resources\en-US\local\search.html
O8 - Extra context menu item: &Google Search - res://c:\program files\google\GoogleToolbar1.dll/cmsearch.html
O8 - Extra context menu item: &Translate English Word - res://c:\program files\google\GoogleToolbar1.dll/cmwordtrans.html
O8 - Extra context menu item: Backward Links - res://c:\program files\google\GoogleToolbar1.dll/cmbacklinks.html
O8 - Extra context menu item: Cached Snapshot of Page - res://c:\program files\google\GoogleToolbar1.dll/cmcache.html
O8 - Extra context menu item: Post Image to Blog - res://C:\WINDOWS\ImageShackToolbar\ImageShackToolbar.dll/5003
O8 - Extra context menu item: Similar Pages - res://c:\program files\google\GoogleToolbar1.dll/cmsimilar.html
O8 - Extra context menu item: Tag This Image - res://C:\WINDOWS\ImageShackToolbar\ImageShackToolbar.dll/5002
O8 - Extra context menu item: Translate Page into English - res://c:\program files\google\GoogleToolbar1.dll/cmtrans.html
O8 - Extra context menu item: Upload All Images to ImageShack - res://C:\WINDOWS\ImageShackToolbar\ImageShackToolbar.dll/5000
O8 - Extra context menu item: Upload Image to ImageShack - res://C:\WINDOWS\ImageShackToolbar\ImageShackToolbar.dll/5001
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_11\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_11\bin\ssv.dll
O9 - Extra button: AOL Toolbar - {3369AF0D-62E9-4bda-8103-B4C75499B578} - C:\Program Files\AOL\AOL Toolbar 2.0\aoltb.dll
O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\Program Files\AIM\aim.exe
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe (file missing)
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe (file missing)
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O11 - Options group: [INTERNATIONAL] International*
O15 - Trusted Zone: http://toolbar.imageshack.us
O16 - DPF: {215B8138-A3CF-44C5-803F-8226143CFC0A} (Trend Micro ActiveX Scan Agent 6.6) - http://housecall65.trendmicro.com/housecall/applet/html/native/x86/win32/activex/hcImpl.cab
O16 - DPF: {39B0684F-D7BF-4743-B050-FDC3F48F7E3B} - http://www.fileplanet.com/fpdlmgr/cabs/FPDC_2.3.5.107.cab
O17 - HKLM\System\CCS\Services\Tcpip\..\{53457BCE-6CAA-4E7C-B72D-69754368FB1C}: NameServer = 85.255.113.198,85.255.112.138
O17 - HKLM\System\CCS\Services\Tcpip\..\{AD09042B-F47E-4B02-B058-C736DC09479B}: NameServer = 85.255.113.198,85.255.112.138
O17 - HKLM\System\CS1\Services\Tcpip\Parameters: NameServer = 85.255.113.198 85.255.112.138
O17 - HKLM\System\CCS\Services\Tcpip\Parameters: NameServer = 85.255.113.198 85.255.112.138
O20 - Winlogon Notify: WgaLogon - C:\WINDOWS\SYSTEM32\WgaLogon.dll
O21 - SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - C:\WINDOWS\system32\WPDShServiceObj.dll
O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVG7\avgamsvr.exe
O23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVG7\avgupsvc.exe
O23 - Service: AVG E-mail Scanner (AVGEMS) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVG7\avgemc.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: iPodService - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\system32\nvsvc32.exe
O23 - Service: Viewpoint Manager Service - Viewpoint Corporation - C:\Program Files\Viewpoint\Common\ViewpointService.exe
O23 - Service: TrueVector Internet Monitor (vsmon) - Zone Labs, LLC - C:\WINDOWS\system32\ZoneLabs\vsmon.exe

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hello im new to the site and it appears others have had help from you attached is my hijackthis log please help me. my explorer directs me to different places other than my intended search and dumps me out of explorer if i try to back out . here is my log.

Looks like you definitely have a few baddies!

FIRST:
Look in Add /Remove Programs and UNINSTALL the following:
ArcadeRockstar
Viewpoint

NOW:
Please EXTRACT HijackThis from the ZIP to a safe location. Most Forum volunteers expect to find it at C:\Program Files\HijackThis or C:\HijackThis.
Then – RENAME HijackThis.exe to hjtscanner.exe
If you are unable to move or Rename HJT on your own, please do the following:
-- Delete your current copy of HJT.
-- Please download HijackThis Self-X to your Desktop.
-- DoubleClick on it to run it and follow the prompts.
-- A Shortcut for HJT will be created on your Desktop. Just leave it for now.

NOW, on to the fix:

-- Please make sure the Viewing of Hidden Files is Enabled.

You may want to print these instructions or save them locally, since you will have to restart your computer during the fix. Please download FixWareout from one of these sites:
http://downloads.subratam.org/Fixwareout.exe
http://www.bleepingcomputer.com/files/lonny/Fixwareout.exe

Save it to your desktop and run it.
Click Next, then Install, make sure "Run fixit" is checked and click Finish.

The fix will begin; follow the prompts.
You will be asked to reboot your computer; please do so. Your system may take longer than usual to load; this is normal.
When your system reboots, follow the prompts.
Afterwards, HijackThis will launch (If Hijackthis does not launch then please start it yourself).

Please Scan with HJT, and check the boxes for the following items, if they remain:
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://red.clientapps.yahoo.com/cust...search/ie.html
O2 - BHO: ArsPlugin Class - {DABE0C57-5B57-4E2D-837A-08F290F7458E} - C:\Program Files\ArcadeRockstar\arsplg.dll
O3 - Toolbar: ImageShack Toolbar - {6932D140-ABC4-4073-A44C-D4A541665E35} - (no file)
O4 - HKLM\..\Run: [EzQwN] C:\WINDOWS\xjpx.exe
O4 - HKLM\..\Run: [UserFaultCheck] %systemroot%\system32\dumprep 0 -u
O4 - HKLM\..\Run: [mpcsr] C:\WINDOWS\system32\mpcsr.exe
O4 - HKLM\..\Run: [arcaderockstar] C:\Program Files\ArcadeRockstar\arcaderockstar32.exe
O15 - Trusted Zone: http://toolbar.imageshack.us
O16 - DPF: {39B0684F-D7BF-4743-B050-FDC3F48F7E3B} - http://www.fileplanet.com/fpdlmgr/ca..._2.3.5.107.cab
O17 - HKLM\System\CCS\Services\Tcpip\..\{53457BCE-6CAA-4E7C-B72D-69754368FB1C}: NameServer = 85.255.113.198,85.255.112.138
O17 - HKLM\System\CCS\Services\Tcpip\..\{AD09042B-F47E-4B02-B058-C736DC09479B}: NameServer = 85.255.113.198,85.255.112.138
O17 - HKLM\System\CS1\Services\Tcpip\Parameters: NameServer = 85.255.113.198 85.255.112.138
O17 - HKLM\System\CCS\Services\Tcpip\Parameters: NameServer = 85.255.113.198 85.255.112.138
O23 - Service: Viewpoint Manager Service - Viewpoint Corporation - C:\Program Files\Viewpoint\Common\ViewpointService.exe
Be sure All Browser Windows are Closed and then Click Fix Checked.


NEXT:
Please Boot to Safe Mode.
Use Windows Explorer to navigate to and DELETE these
, if they remain.
Remember to ENABLE the Viewing of Hidden Files as I mentioned before....

C:\WINDOWS\xjpx.exe
C:\WINDOWS\system32\mpcsr.exe
C:\Program Files\ArcadeRockstar
C:\Program Files\Viewpoint


THEN:
Click Start > Run > type CMD > Enter
Type or Copy&Paste: ipconfig /flushdns > Press Enter
(Be sure to leave the space between the g and the / )


NEXT:
Download ATF-Cleaner.exe by Atribune to your Desktop.
-- Click on ATF-Cleaner to run it
-- Where it says Select Files To Delete, Check the Select All Option (if you don’t want it to clean cookies, set it accordingly)
-- Click Empty Selected > OK > EXIT
This will flush TEMP files, etc... as well as clean the Java Cache.


NOW:
Please download and Install AVG Anti-Spyware v7.5
NEXT:
RightClick the AVG Anti-Spy Icon in your system tray and do the following:
-- Uncheck Resident Shield
-- Uncheck Automatic Updates
-- Uncheck Start with Windows
* You can reset the above to their defaults AFTER your machine has been deemed “clean,” if you so desire. For now, we need them disabled.

Click Run online update and allow it to run until you see the Update Successful message. If you are unable to do this, please let me know.

Then, run a full scan:

-- Click on the Scanner button and choose the Settings Tab.
---> Under How to act?, click on Recommended action and choose Quarantine to set default action for detected malware.
--->Under Reports make sure Automatically generate report after every scan is selected and UNCHECK the Only if threats were found box.
-- Leave everything else at their default settings and Select the Scan tab and CLICK Complete System Scan to scan your machine.
-- Upon completion of the scan, Click Apply all actions to place any detected baddies in Quarantine.
-- AFTER clicking Apply all actions, Click on Save Report and select Save the report to your Desktop where you can find it easily. Again, be sure to Apply All Actions Before saving the Log!

LASTLY: Please locate c:\fixwareout\report.txt and post it here along with Fresh HijackThis Scanlog and the AVG Anti-Spyware Log and we'll go from there.


Let me know if you had any problems with the above and how things are running now.

Best Luck :)
PP

Looks like you definitely have a few baddies!

FIRST:
Look in Add /Remove Programs and UNINSTALL the following:
ArcadeRockstar
Viewpoint

NOW:
Please EXTRACT HijackThis from the ZIP to a safe location. Most Forum volunteers expect to find it at C:\Program Files\HijackThis or C:\HijackThis.
Then – RENAME HijackThis.exe to hjtscanner.exe
If you are unable to move or Rename HJT on your own, please do the following:
-- Delete your current copy of HJT.
-- Please download HijackThis Self-X to your Desktop.
-- DoubleClick on it to run it and follow the prompts.
-- A Shortcut for HJT will be created on your Desktop. Just leave it for now.

NOW, on to the fix:

-- Please make sure the Viewing of Hidden Files is Enabled.

You may want to print these instructions or save them locally, since you will have to restart your computer during the fix. Please download FixWareout from one of these sites:
http://downloads.subratam.org/Fixwareout.exe
http://www.bleepingcomputer.com/files/lonny/Fixwareout.exe

Save it to your desktop and run it.
Click Next, then Install, make sure "Run fixit" is checked and click Finish.

The fix will begin; follow the prompts.
You will be asked to reboot your computer; please do so. Your system may take longer than usual to load; this is normal.
When your system reboots, follow the prompts.
Afterwards, HijackThis will launch (If Hijackthis does not launch then please start it yourself).

Please Scan with HJT, and check the boxes for the following items, if they remain:
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://red.clientapps.yahoo.com/cust...search/ie.html
O2 - BHO: ArsPlugin Class - {DABE0C57-5B57-4E2D-837A-08F290F7458E} - C:\Program Files\ArcadeRockstar\arsplg.dll
O3 - Toolbar: ImageShack Toolbar - {6932D140-ABC4-4073-A44C-D4A541665E35} - (no file)
O4 - HKLM\..\Run: [EzQwN] C:\WINDOWS\xjpx.exe
O4 - HKLM\..\Run: [UserFaultCheck] %systemroot%\system32\dumprep 0 -u
O4 - HKLM\..\Run: [mpcsr] C:\WINDOWS\system32\mpcsr.exe
O4 - HKLM\..\Run: [arcaderockstar] C:\Program Files\ArcadeRockstar\arcaderockstar32.exe
O15 - Trusted Zone: http://toolbar.imageshack.us
O16 - DPF: {39B0684F-D7BF-4743-B050-FDC3F48F7E3B} - http://www.fileplanet.com/fpdlmgr/ca..._2.3.5.107.cab
O17 - HKLM\System\CCS\Services\Tcpip\..\{53457BCE-6CAA-4E7C-B72D-69754368FB1C}: NameServer = 85.255.113.198,85.255.112.138
O17 - HKLM\System\CCS\Services\Tcpip\..\{AD09042B-F47E-4B02-B058-C736DC09479B}: NameServer = 85.255.113.198,85.255.112.138
O17 - HKLM\System\CS1\Services\Tcpip\Parameters: NameServer = 85.255.113.198 85.255.112.138
O17 - HKLM\System\CCS\Services\Tcpip\Parameters: NameServer = 85.255.113.198 85.255.112.138
O23 - Service: Viewpoint Manager Service - Viewpoint Corporation - C:\Program Files\Viewpoint\Common\ViewpointService.exe
Be sure All Browser Windows are Closed and then Click Fix Checked.


NEXT:
Please Boot to Safe Mode.
Use Windows Explorer to navigate to and DELETE these, if they remain.
Remember to ENABLE the Viewing of Hidden Files as I mentioned before....

C:\WINDOWS\xjpx.exe
C:\WINDOWS\system32\mpcsr.exe
C:\Program Files\ArcadeRockstar
C:\Program Files\Viewpoint


THEN:
Click Start > Run > type CMD > Enter
Type or Copy&Paste: ipconfig /flushdns > Press Enter
(Be sure to leave the space between the g and the / )


NEXT:
Download ATF-Cleaner.exe by Atribune to your Desktop.
-- Click on ATF-Cleaner to run it
-- Where it says Select Files To Delete, Check the Select All Option (if you don’t want it to clean cookies, set it accordingly)
-- Click Empty Selected > OK > EXIT
This will flush TEMP files, etc... as well as clean the Java Cache.


NOW:
Please download and Install AVG Anti-Spyware v7.5
NEXT:
RightClick the AVG Anti-Spy Icon in your system tray and do the following:
-- Uncheck Resident Shield
-- Uncheck Automatic Updates
-- Uncheck Start with Windows
* You can reset the above to their defaults AFTER your machine has been deemed “clean,” if you so desire. For now, we need them disabled.

Click Run online update and allow it to run until you see the Update Successful message. If you are unable to do this, please let me know.

Then, run a full scan:

-- Click on the Scanner button and choose the Settings Tab.
---> Under How to act?, click on Recommended action and choose Quarantine to set default action for detected malware.
--->Under Reports make sure Automatically generate report after every scan is selected and UNCHECK the Only if threats were found box.
-- Leave everything else at their default settings and Select the Scan tab and CLICK Complete System Scan to scan your machine.
-- Upon completion of the scan, Click Apply all actions to place any detected baddies in Quarantine.
-- AFTER clicking Apply all actions, Click on Save Report and select Save the report to your Desktop where you can find it easily. Again, be sure to Apply All Actions Before saving the Log!

LASTLY: Please locate c:\fixwareout\report.txt and post it here along with Fresh HijackThis Scanlog and the AVG Anti-Spyware Log and we'll go from there.


Let me know if you had any problems with the above and how things are running now.

Best Luck :)
PP

Thanks for the help ive been doing well up to the avg antispy online update . It wont allow me to do this.

Thanks for the help ive been doing well up to the avg antispy online update . It wont allow me to do this.

Fixwareout Last edited 2/11/2007
Post this report in the forums please
...
»»»»»Prerun check
»»»»» System restarted

»»»»» Postrun check
HKLM\SOFTWARE\~\Winlogon\ "system"=""
....
....
»»»»» Misc files.
....
»»»»» Checking for older varients.
....
Search five digit cs, dm, kd, jb, other, files.
The following files NEED TO BE SUBMITTED to one of the following URL'S for further inspection.

Click browse, find the file then click submit.
http://www.virustotal.com/flash/index_en.html
Or http://virusscan.jotti.org/
»»»»» Other

»»»»» Current runs
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"UpdateManager"="\"C:\\Program Files\\Common Files\\Sonic\\Update Manager\\sgtray.exe\" /r"
"dla"="C:\\WINDOWS\\system32\\dla\\tfswctrl.exe"
"TkBellExe"="\"C:\\Program Files\\Common Files\\Real\\Update_OB\\realsched.exe\" -osboot"
"SunJavaUpdateSched"="\"C:\\Program Files\\Java\\jre1.5.0_11\\bin\\jusched.exe\""
"iTunesHelper"="\"C:\\Program Files\\iTunes\\iTunesHelper.exe\""
"ISUSPM Startup"="\"C:\\Program Files\\Common Files\\InstallShield\\UpdateService\\isuspm.exe\" -startup"
"ISUSScheduler"="\"C:\\Program Files\\Common Files\\InstallShield\\UpdateService\\issch.exe\" -start"
"QuickTime Task"="\"C:\\Program Files\\QuickTime\\qttask.exe\" -atboottime"
"Windows Defender"="\"C:\\Program Files\\Windows Defender\\MSASCui.exe\" -hide"
"NvCplDaemon"="RUNDLL32.EXE C:\\WINDOWS\\system32\\NvCpl.dll,NvStartup"
"nwiz"="nwiz.exe /install"
"NvMediaCenter"="RUNDLL32.EXE C:\\WINDOWS\\system32\\NvMcTray.dll,NvTaskbarInit"
"AVG7_CC"="C:\\PROGRA~1\\Grisoft\\AVG7\\avgcc.exe /STARTUP"
"Zone Labs Client"="\"C:\\Program Files\\Zone Labs\\ZoneAlarm\\zlclient.exe\""
"CTRegRun"="C:\\WINDOWS\\CTRegRun.EXE"
"SpywareBot"="C:\\Program Files\\SpywareBot\\SpywareBot.exe -boot"
"!AVG Anti-Spyware"="\"C:\\Program Files\\Grisoft\\AVG Anti-Spyware 7.5\\avgas.exe\" /minimized"
[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"AIM"="C:\\Program Files\\AIM\\aim.exe -cnetwait.odl"
"ctfmon.exe"="C:\\WINDOWS\\system32\\ctfmon.exe"
....
Hosts file was reset, If you use a custom hosts file please replace it
»»»»» End report »»»»»

Logfile of HijackThis v1.99.1
Scan saved at 12:26:51 PM, on 3/17/2007
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16414)
Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Windows Defender\MsMpEng.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\ZoneLabs\vsmon.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe
C:\PROGRA~1\Grisoft\AVG7\avgamsvr.exe
C:\PROGRA~1\Grisoft\AVG7\avgupsvc.exe
C:\PROGRA~1\Grisoft\AVG7\avgemc.exe
C:\WINDOWS\system32\nvsvc32.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\dla\tfswctrl.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\Java\jre1.5.0_11\bin\jusched.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\Windows Defender\MSASCui.exe
C:\WINDOWS\system32\RUNDLL32.EXE
C:\PROGRA~1\Grisoft\AVG7\avgcc.exe
C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe
C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\avgas.exe
C:\Program Files\AIM\aim.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Ulead Systems\Ulead Photo Express 4.0 SE\CalCheck.exe
C:\Program Files\Common Files\Sonic Shared\cinetray.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Documents and Settings\daniel hodge\Desktop\hjtscanner.exe.exe
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.com
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.yahoo.com
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://www.yahoo.com/search/ie.html
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.com
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Windows Internet Explorer provided by Yahoo!
R3 - URLSearchHook: AOLTBSearch Class - {EA756889-2338-43DB-8F07-D1CA6FB9C90D} - C:\Program Files\AOL\AOL Toolbar 2.0\aoltb.dll
R3 - URLSearchHook: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn1\yt.dll
O2 - BHO: Yahoo! Toolbar Helper - {02478D38-C3F9-4EFB-9B51-7695ECA05670} - C:\Program Files\Yahoo!\Companion\Installs\cpn1\yt.dll
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 5.0\Reader\ActiveX\AcroIEHelper.ocx
O2 - BHO: DriveLetterAccess - {5CA3D70E-1895-11CF-8E15-001234567890} - C:\WINDOWS\system32\dla\tfswshx.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.5.0_11\bin\ssv.dll
O2 - BHO: AOL Toolbar Launcher - {7C554162-8CB7-45A4-B8F4-8EA1C75885F9} - C:\Program Files\AOL\AOL Toolbar 2.0\aoltb.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar1.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar1.dll
O3 - Toolbar: AOL Toolbar - {DE9C389F-3316-41A7-809B-AA305ED9D922} - C:\Program Files\AOL\AOL Toolbar 2.0\aoltb.dll
O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn1\yt.dll
O4 - HKLM\..\Run: [UpdateManager] "C:\Program Files\Common Files\Sonic\Update Manager\sgtray.exe" /r
O4 - HKLM\..\Run: [dla] C:\WINDOWS\system32\dla\tfswctrl.exe
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.5.0_11\bin\jusched.exe"
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [ISUSPM Startup] "C:\Program Files\Common Files\InstallShield\UpdateService\isuspm.exe" -startup
O4 - HKLM\..\Run: [ISUSScheduler] "C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe" -start
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [Windows Defender] "C:\Program Files\Windows Defender\MSASCui.exe" -hide
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\system32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [nwiz] nwiz.exe /install
O4 - HKLM\..\Run: [NvMediaCenter] RUNDLL32.EXE C:\WINDOWS\system32\NvMcTray.dll,NvTaskbarInit
O4 - HKLM\..\Run: [AVG7_CC] C:\PROGRA~1\Grisoft\AVG7\avgcc.exe /STARTUP
O4 - HKLM\..\Run: [Zone Labs Client] "C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe"
O4 - HKLM\..\Run: [CTRegRun] C:\WINDOWS\CTRegRun.EXE
O4 - HKLM\..\Run: [SpywareBot] C:\Program Files\SpywareBot\SpywareBot.exe -boot
O4 - HKLM\..\Run: [!AVG Anti-Spyware] "C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\avgas.exe" /minimized
O4 - HKCU\..\Run: [AIM] C:\Program Files\AIM\aim.exe -cnetwait.odl
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - Startup: Sonic CinePlayer Quick Launch.lnk = ?
O4 - Global Startup: Adobe Gamma Loader.exe.lnk = C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe
O4 - Global Startup: Adobe Gamma Loader.lnk = C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe
O4 - Global Startup: Ulead Photo Express 4.0 SE Calendar Checker .lnk = C:\Program Files\Ulead Systems\Ulead Photo Express 4.0 SE\CalCheck.exe
O8 - Extra context menu item: &AOL Toolbar Search - c:\program files\aol\aol toolbar 2.0\resources\en-US\local\search.html
O8 - Extra context menu item: &Google Search - res://c:\program files\google\GoogleToolbar1.dll/cmsearch.html
O8 - Extra context menu item: &Translate English Word - res://c:\program files\google\GoogleToolbar1.dll/cmwordtrans.html
O8 - Extra context menu item: Backward Links - res://c:\program files\google\GoogleToolbar1.dll/cmbacklinks.html
O8 - Extra context menu item: Cached Snapshot of Page - res://c:\program files\google\GoogleToolbar1.dll/cmcache.html
O8 - Extra context menu item: Post Image to Blog - res://C:\WINDOWS\ImageShackToolbar\ImageShackToolbar.dll/5003
O8 - Extra context menu item: Similar Pages - res://c:\program files\google\GoogleToolbar1.dll/cmsimilar.html
O8 - Extra context menu item: Tag This Image - res://C:\WINDOWS\ImageShackToolbar\ImageShackToolbar.dll/5002
O8 - Extra context menu item: Translate Page into English - res://c:\program files\google\GoogleToolbar1.dll/cmtrans.html
O8 - Extra context menu item: Upload All Images to ImageShack - res://C:\WINDOWS\ImageShackToolbar\ImageShackToolbar.dll/5000
O8 - Extra context menu item: Upload Image to ImageShack - res://C:\WINDOWS\ImageShackToolbar\ImageShackToolbar.dll/5001
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_11\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_11\bin\ssv.dll
O9 - Extra button: AOL Toolbar - {3369AF0D-62E9-4bda-8103-B4C75499B578} - C:\Program Files\AOL\AOL Toolbar 2.0\aoltb.dll
O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\Program Files\AIM\aim.exe
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe (file missing)
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe (file missing)
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O11 - Options group: [INTERNATIONAL] International*
O16 - DPF: {215B8138-A3CF-44C5-803F-8226143CFC0A} (Trend Micro ActiveX Scan Agent 6.6) - http://housecall65.trendmicro.com/housecall/applet/html/native/x86/win32/activex/hcImpl.cab
O20 - Winlogon Notify: WgaLogon - C:\WINDOWS\SYSTEM32\WgaLogon.dll
O21 - SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - C:\WINDOWS\system32\WPDShServiceObj.dll
O23 - Service: AVG Anti-Spyware Guard - Anti-Malware Development a.s. - C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe
O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVG7\avgamsvr.exe
O23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVG7\avgupsvc.exe
O23 - Service: AVG E-mail Scanner (AVGEMS) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVG7\avgemc.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: iPodService - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\system32\nvsvc32.exe
O23 - Service: TrueVector Internet Monitor (vsmon) - Zone Labs, LLC - C:\WINDOWS\system32\ZoneLabs\vsmon.exe

---------------------------------------------------------
AVG Anti-Spyware - Scan Report
---------------------------------------------------------
+ Created at: 12:12:47 PM 3/17/2007
+ Scan result:

HKLM\SOFTWARE\Classes\CLSID\{68FF9E0F-2E96-4467-87FA-1A8B9734C7E7} -> Adware.SpyBlocs : Cleaned.
C:\WINDOWS\Zyfzfs.dll -> Hijacker.Agent.i : Cleaned.
C:\Documents and Settings\daniel hodge\Cookies\daniel_hodge@rotator.adjuggler[1].txt -> TrackingCookie.Adjuggler : Cleaned.
C:\Documents and Settings\daniel hodge\Cookies\daniel_hodge@atdmt[2].txt -> TrackingCookie.Atdmt : Cleaned.
C:\Documents and Settings\daniel hodge\Cookies\daniel_hodge@doubleclick[1].txt -> TrackingCookie.Doubleclick : Cleaned.
C:\Documents and Settings\daniel hodge\Cookies\daniel_hodge@mediaplex[1].txt -> TrackingCookie.Mediaplex : Cleaned.
C:\Documents and Settings\daniel hodge\Cookies\daniel_hodge@www.myaffiliateprogram[1].txt -> TrackingCookie.Myaffiliateprogram : Cleaned.
C:\Documents and Settings\daniel hodge\Cookies\daniel_hodge@tribalfusion[2].txt -> TrackingCookie.Tribalfusion : Cleaned.

::Report end

here are my final logs thanks for the help.

here are my final logs thanks for the help.

You're Welcome! :)

Those logs look better - how are things running now?
(It looks like you were able to get AVG Anti-Spy updated?)

A few things left to do:
-- If you are no longer using AOL, you can fix these with HJT:
R3 - URLSearchHook: AOLTBSearch Class - {EA756889-2338-43DB-8F07-D1CA6FB9C90D} - C:\Program Files\AOL\AOL Toolbar 2.0\aoltb.dll
O2 - BHO: AOL Toolbar Launcher - {7C554162-8CB7-45A4-B8F4-8EA1C75885F9} - C:\Program Files\AOL\AOL Toolbar 2.0\aoltb.dll
O3 - Toolbar: AOL Toolbar - {DE9C389F-3316-41A7-809B-AA305ED9D922} - C:\Program Files\AOL\AOL Toolbar 2.0\aoltb.dll

-- You should UNINSTALL SpywareBot as it is an anti-spy app of dubious repute. There are better ones in my linky below!

-- Please Flush your System Restore Points. Please follow the instructions in this link ---> Disable and Re-enable System Restore
First, turn OFF System Restore to flush any bad Restore Points.
Then, follow the instructions in the linked page to Re-enable the Restore Utility which will create a fresh ( and hopefully uncontaminated ;) ) Restore Point.

-- For some preventive measures, have a look at my Linky below.
I recommend that you install Spyware Blaster & that you use Firefox browser.

Keep the AVG Anti-Spyware. It is a solid product. Even after the trial period runs out, you will still be able to Internet Update its malware definitions and run scans.....


Cheers :)
PP

You're Welcome! :)

Those logs look better - how are things running now?
(It looks like you were able to get AVG Anti-Spy updated?)

A few things left to do:
-- If you are no longer using AOL, you can fix these with HJT:
R3 - URLSearchHook: AOLTBSearch Class - {EA756889-2338-43DB-8F07-D1CA6FB9C90D} - C:\Program Files\AOL\AOL Toolbar 2.0\aoltb.dll
O2 - BHO: AOL Toolbar Launcher - {7C554162-8CB7-45A4-B8F4-8EA1C75885F9} - C:\Program Files\AOL\AOL Toolbar 2.0\aoltb.dll
O3 - Toolbar: AOL Toolbar - {DE9C389F-3316-41A7-809B-AA305ED9D922} - C:\Program Files\AOL\AOL Toolbar 2.0\aoltb.dll

-- You should UNINSTALL SpywareBot as it is an anti-spy app of dubious repute. There are better ones in my linky below!

-- Please Flush your System Restore Points. Please follow the instructions in this link ---> Disable and Re-enable System Restore
First, turn OFF System Restore to flush any bad Restore Points.
Then, follow the instructions in the linked page to Re-enable the Restore Utility which will create a fresh ( and hopefully uncontaminated ;) ) Restore Point.

-- For some preventive measures, have a look at my Linky below.
I recommend that you install Spyware Blaster & that you use Firefox browser.

Keep the AVG Anti-Spyware. It is a solid product. Even after the trial period runs out, you will still be able to Internet Update its malware definitions and run scans.....


Cheers :)
PP

Thanks a lot I followed the last steps you advised. Everything is working well now Im very happy that you were able to help me.


ghrantt

Happy to help! :)

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