Member Avatar for jay

I hate to ask, however I've run numerous cleaners on a friends pc and cant get it clean. This is the hijack log, I think it needs a expert to fix this stuff.
If you can help I would appriciate it-- Thank you


Logfile of HijackThis v1.98.0
Scan saved at 5:40:06 PM, on 7/1/2004
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\LEXBCES.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\System32\DSentry.exe
C:\Program Files\Common Files\Dell\EUSW\Support.exe
C:\PROGRA~1\LEXMAR~1\ACMonitor_X73.exe
C:\PROGRA~1\LEXMAR~1\AcBtnMgr_X73.exe
C:\Program Files\Roxio\Easy CD Creator 5\DirectCD\DirectCD.exe
C:\Program Files\Viewpoint\Viewpoint Manager\ViewMgr.exe
C:\WINDOWS\wt\updater\wcmdmgr.exe
C:\WINDOWS\System32\NDrv.exe
C:\Program Files\America Online 9.0\aoltray.exe
C:\Program Files\Creative\SBLive\Diagnostics\diagent.exe
C:\Program Files\Panda Software\Panda Platinum Internet Security\SRVLOAD.EXE
C:\PROGRA~1\COMMON~1\aol\ACS\acsd.exe
C:\WINDOWS\system32\cisvc.exe
C:\WINDOWS\System32\CTsvcCDA.exe
C:\WINDOWS\System32\nvsvc32.exe
C:\Program Files\Panda Software\Panda Platinum Internet Security\Firewall\PavFires.exe
C:\Program Files\AOL Companion\companion.exe
C:\Program Files\Common Files\Panda Software\PavShld\pavprsrv.exe
C:\Program Files\Panda Software\Panda Platinum Internet Security\pavsrv51.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\wanmpsvc.exe
C:\WINDOWS\System32\MsPMSPSv.exe
C:\Program Files\Panda Software\Panda Platinum Internet Security\AVENGINE.EXE
C:\Program Files\MSN Messenger\msnmsgr.exe
C:\WINDOWS\system32\cidaemon.exe
C:\WINDOWS\system32\cidaemon.exe
C:\Program Files\AIM\aim.exe
C:\Program Files\Panda Software\Panda Platinum Internet Security\apvxdwin.exe
C:\Program Files\Panda Software\Panda Platinum Internet Security\WebProxy.exe
C:\Documents and Settings\John Walker\Local Settings\Temp\Temporary Directory 1 for hijackthis.zip\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL =
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Search_URL =
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar =
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page =
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page =
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,SearchAssistant = about:blank
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar =
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page =
R1 - HKCU\Software\Microsoft\Internet Explorer\Search,SearchAssistant =
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) =
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page =
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page =
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Microsoft Internet Explorer provided by Verizon Online
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = 127.0.0.1
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
R3 - URLSearchHook: (no name) - {707E6F76-9FFB-4920-A976-EA101271BC25} - (no file)
F0 - system.ini: Shell=
F2 - REG:system.ini: UserInit=C:\WINDOWS\System32\userinit.exe,
O2 - BHO: (no name) - {00000010-6F7D-442C-93E3-4A4827C2E4C8} - (no file)
O2 - BHO: (no name) - {0000607D-D204-42C7-8E46-216055BF9918} - (no file)
O2 - BHO: (no name) - {01F44A8A-8C97-4325-A378-76E68DC4AB2E} - (no file)
O2 - BHO: (no name) - {1B7D753B-1981-4bd2-91F3-6D055EE113A0} - C:\WINDOWS\System32\NDrv.dll
O2 - BHO: (no name) - {25F7FA20-3FC3-11D7-B487-00D05990014C} - C:\WINDOWS\System32\mseggo.gif
O2 - BHO: (no name) - {27AC09EE-C20B-4BA4-8E27-F1C33D263875} - C:\WINDOWS\SYSTEM32\nx5g.dll
O2 - BHO: vgampegdata - {51F00291-9BDD-42ED-9519-C0222AFA81F8} - C:\PROGRA~1\SITE4~1\real fork.dll
O2 - BHO: (no name) - {87766247-311C-43B4-8499-3D5FEC94A183} - (no file)
O2 - BHO: (no name) - {BDF6CE3D-F5C5-4462-9814-3C8EAC330CA8} - (no file)
O2 - BHO: Band Class - {C5183ABC-EB6E-4E05-B8C9-500A16B6CF94} - C:\Program Files\SEP\sep.dll
O2 - BHO: Band Class - {D848A3CA-0BFB-4DE0-BA9E-A57F0CCA1C13} - C:\WINDOWS\dealhlpr.dll
O2 - BHO: (no name) - {FCADDC14-BD46-408A-9842-CDBE1C6D37EB} - C:\WINDOWS\System32\msnkmi.dll
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
O3 - Toolbar: zSearch Bar - {5886A6DC-AAF4-45E9-979A-8E5E6DEE30E7} - C:\Program Files\zSearch\zSearch.dll
O3 - Toolbar: Band Class - {D848A3CA-0BFB-4DE0-BA9E-A57F0CCA1C13} - C:\WINDOWS\dealhlpr.dll
O3 - Toolbar: Skip sect - {01381599-2240-4F4C-F07C-3EB7432696EA} - C:\PROGRA~1\SITE4~1\real fork.dll
O3 - Toolbar: Band Class - {C5183ABC-EB6E-4E05-B8C9-500A16B6CF94} - C:\Program Files\SEP\sep.dll
O3 - Toolbar: (no name) - {2CDE1A7D-A478-4291-BF31-E1B4C16F92EB} - (no file)
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\System32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [diagent] "C:\Program Files\Creative\SBLive\Diagnostics\diagent.exe" startup
O4 - HKLM\..\Run: [UpdReg] C:\WINDOWS\UpdReg.EXE
O4 - HKLM\..\Run: [DVDSentry] C:\WINDOWS\System32\DSentry.exe
O4 - HKLM\..\Run: [MoneyStartUp10.0] "C:\Program Files\Microsoft Money\System\Activation.exe"
O4 - HKLM\..\Run: [DwlClient] C:\Program Files\Common Files\Dell\EUSW\Support.exe
O4 - HKLM\..\Run: [Lexmark X73 Button Monitor] C:\PROGRA~1\LEXMAR~1\ACMonitor_X73.exe
O4 - HKLM\..\Run: [Lexmark X73 Button Manager] C:\PROGRA~1\LEXMAR~1\AcBtnMgr_X73.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [AdaptecDirectCD] "C:\Program Files\Roxio\Easy CD Creator 5\DirectCD\DirectCD.exe"
O4 - HKLM\..\Run: [ViewMgr] C:\Program Files\Viewpoint\Viewpoint Manager\ViewMgr.exe
O4 - HKLM\..\Run: [DealHelperUpdate] C:\WINDOWS\DHUpdt.exe
O4 - HKLM\..\Run: [APVXDWIN] "C:\Program Files\Panda Software\Panda Platinum Internet Security\APVXDWIN.EXE" /s
O4 - HKLM\..\Run: [wcmdmgr] C:\WINDOWS\wt\updater\wcmdmgrl.exe -launch
O4 - HKLM\..\RunOnce: [570017.exe] C:\WINDOWS\System32\570017.exe
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [NDrv] C:\WINDOWS\System32\NDrv.exe
O4 - HKCU\..\RunOnce: [570017.exe] C:\WINDOWS\System32\570017.exe
O4 - Global Startup: America Online Tray Icon.lnk = C:\Program Files\America Online 9.0\aoltray.exe
O4 - Global Startup: AOL Companion.lnk = C:\Program Files\AOL Companion\companion.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
O4 - Global Startup: Verizon Online Support Center.lnk = C:\Program Files\Verizon Online\SupportCenter\bin\matcli.exe
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000
O8 - Extra context menu item: Web Rebates - file://C:\Program Files\websearch\System\Temp\topr1150_script0.htm
O9 - Extra button: Control Pad - {28D44DAD-D1FC-4d4f-BB1B-ADF037C8DDBC} - C:\Program Files\Verizon Online\Verizon Online Control Pad\VerizonControlPad.Exe
O9 - Extra 'Tools' menuitem: Control Pad - {28D44DAD-D1FC-4d4f-BB1B-ADF037C8DDBC} - C:\Program Files\Verizon Online\Verizon Online Control Pad\VerizonControlPad.Exe
O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\Program Files\AIM\aim.exe
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\System32\Shdocvw.dll
O16 - DPF: {41F31718-2B9D-4F76-85E2-DD11BBA99F8D} -
O16 - DPF: {4945A5CB-1690-4189-AF3F-44BB7C197374} (CInstaller Object) -
O16 - DPF: {4A3CF76B-EC7A-405D-A67D-8DC6B52AB35B} (QDiagAOLCCUpdateObj Class) -
O16 - DPF: {89D75D39-5531-47BA-9E4F-B346BA9C362C} (CWDL_DownLoadControl Class) -
O16 - DPF: {DDFFA75A-E81D-4454-89FC-B9FD0631E726} -
O16 - DPF: {E0CE16CB-741C-4B24-8D04-A817856E07F4} (IObjSafety.DemoCtl) -

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  • Latest Post Latest Post by jay

Dani AI

Generated

Short summary and targeted next steps.

has already followed ’s sensible first-line advice (safe-mode scanning). The HijackThis traces indicate a classic browser‑hijack / persistent autostart problem with several orphaned browser helper objects and stubborn Run/RunOnce entries. That pattern often means some components were removed while registry references and possibly a stealth component remained. A careful, methodical cleanup (not another blind scanner pass) is the safest route.

Practical cleanup workflow (do these in order)

  • Isolate the PC from the network and back up user data to external media before changes. If possible, use a clean machine to download tools and transfer them.
  • Use Microsoft Sysinternals Autoruns to inspect startup locations and BHOs. Run as Administrator, enable “Hide Microsoft entries,” then use “Jump To” to find the file path. Disable suspicious entries first (uncheck) rather than deleting, and upload unknown files to VirusTotal to get a second opinion before removal.
  • Use Process Explorer to inspect any unfamiliar running processes and check their file handles and network activity. If a process can be safely terminated, kill it, then reboot to Safe Mode and delete its files.
  • If registry keys point to missing files (or entries reappear after reboot), create a full registry export or system image, then remove the stale entries via Autoruns. Avoid removing entries you cannot identify as malicious without a backup.

When to escalate

  • If entries reappear, a rootkit/bootkit may be present. Use a reputable bootable rescue scanner from a major AV vendor or a rescue ISO to scan outside Windows.
  • Given this is an older Windows install, a fresh OS reinstall (after backing up data) is often the most reliable long‑term fix. After remediation, change all passwords and monitor accounts.

Useful references: Autoruns (Sysinternals), Process Explorer (Sysinternals), VirusTotal.

Notes and cautions: always backup the registry or create an image before manual removals, disable entries first, and prefer an offline rescue scan for persistent or reappearing infections.

Recommended Answers

All 6 Replies

Member Avatar for caperjack

Don't know what cleaners you have run ,you don't say ,but if you ran these most of whats in the log would be gone.

Please Download CWShredder from and run the Program in safe mode . Press the "Fix Button" Let it fix all variants. Next, Close the program and all windows and IE windows and run hijackthis and Post a Fresh log.

Reboot to SAFE mode to run swshredder

How to start computer in safe mode

Then these 2 programs .
Ad-Aware and Spybot

Download the latest version of Ad-Aware at ADAWARE

Setup Ad-Aware .
After installing AAW, and before running the program, update reference files by using the bottom right button in the program, labeled "Check for Updates."

Launch the program, and click on the Gear at the top of the start screen.

Click the "Scanning" button.
Under Drives & Folders, select "Scan within Archives".
Click "Click here to select Drives + folders" and select your installed hard drives.

Under Memory & Registry, select all options.
Click the "Advanced" button.
Under "Log-file detail", select all options.
Click the "Tweaks" button.

Under "Scanning Engine", select the following:
"Include additional Ad-aware settings in logfile" and
"Unload recognized processes during scanning."
Under "Cleaning Engine", select the following:
"Let Windows remove files in use after reboot."
Click on 'Proceed' to save these Preferences.
Please make sure that you activate IN-DEPTH scanning before you proceed

Download SPYBOT

After installing Spybot S&D, update it by using the "Update" button on the left panel of the program. Search for updates and download anything it finds

How to setup Ad-Aware and Spy-Bot S&D Check my signature for details

And after that, please do the following:

reboot computer and post a new log

Member Avatar for jay

thanks for the reply, I'll do that.

Member Avatar for jay

I used everything and more, this is the latest log. Thank you.


Logfile of HijackThis v1.97.7
Scan saved at 5:33:14 PM, on 7/7/2004
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\LEXBCES.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\System32\DSentry.exe
C:\Program Files\Common Files\Dell\EUSW\Support.exe
C:\PROGRA~1\LEXMAR~1\ACMonitor_X73.exe
C:\PROGRA~1\LEXMAR~1\AcBtnMgr_X73.exe
C:\Program Files\Roxio\Easy CD Creator 5\DirectCD\DirectCD.exe
C:\Program Files\Viewpoint\Viewpoint Manager\ViewMgr.exe
C:\WINDOWS\DHUpdt.exe
C:\Program Files\Panda Software\Panda Platinum Internet Security\APVXDWIN.EXE
C:\PROGRA~1\PESTPA~1\PPControl.exe
C:\PROGRA~1\PESTPA~1\PPMemCheck.exe
C:\PROGRA~1\PESTPA~1\CookiePatrol.exe
C:\WINDOWS\System32\NDrv.exe
C:\PROGRA~1\SPYWAR~1\SpywareKilla.exe
C:\Program Files\America Online 9.0\aoltray.exe
C:\Program Files\Creative\SBLive\Diagnostics\diagent.exe
C:\Program Files\Verizon Online\SupportCenter\bin\mpbtn.exe
C:\PROGRA~1\COMMON~1\aol\ACS\acsd.exe
C:\WINDOWS\system32\cisvc.exe
C:\WINDOWS\System32\CTsvcCDA.exe
C:\WINDOWS\System32\nvsvc32.exe
C:\PROGRA~1\Motive\ASSTCO~1\MOTIVE~1.EXE
C:\Program Files\Common Files\Panda Software\PavShld\pavprsrv.exe
C:\Program Files\Panda Software\Panda Platinum Internet Security\pavsrv51.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\wanmpsvc.exe
C:\WINDOWS\System32\MsPMSPSv.exe
C:\Program Files\Panda Software\Panda Platinum Internet Security\AVENGINE.EXE
C:\Program Files\AOL Companion\companion.exe
C:\Program Files\Panda Software\Panda Platinum Internet Security\WebProxy.exe
D:\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Microsoft Internet Explorer provided by Verizon Online
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = 127.0.0.1
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page =
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page =
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,SearchAssistant = about:blank
R3 - URLSearchHook: (no name) - {707E6F76-9FFB-4920-A976-EA101271BC25} - (no file)
O2 - BHO: (no name) - {00000010-6F7D-442C-93E3-4A4827C2E4C8} - (no file)
O2 - BHO: (no name) - {1B7D753B-1981-4bd2-91F3-6D055EE113A0} - C:\WINDOWS\System32\NDrv.dll
O2 - BHO: (no name) - {27AC09EE-C20B-4BA4-8E27-F1C33D263875} - C:\WINDOWS\SYSTEM32\nx5g.dll
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
O3 - Toolbar: (no name) - {2CDE1A7D-A478-4291-BF31-E1B4C16F92EB} - (no file)
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\System32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [diagent] "C:\Program Files\Creative\SBLive\Diagnostics\diagent.exe" startup
O4 - HKLM\..\Run: [UpdReg] C:\WINDOWS\UpdReg.EXE
O4 - HKLM\..\Run: [DVDSentry] C:\WINDOWS\System32\DSentry.exe
O4 - HKLM\..\Run: [MoneyStartUp10.0] "C:\Program Files\Microsoft Money\System\Activation.exe"
O4 - HKLM\..\Run: [DwlClient] C:\Program Files\Common Files\Dell\EUSW\Support.exe
O4 - HKLM\..\Run: [Lexmark X73 Button Monitor] C:\PROGRA~1\LEXMAR~1\ACMonitor_X73.exe
O4 - HKLM\..\Run: [Lexmark X73 Button Manager] C:\PROGRA~1\LEXMAR~1\AcBtnMgr_X73.exe
O4 - HKLM\..\Run: [AdaptecDirectCD] "C:\Program Files\Roxio\Easy CD Creator 5\DirectCD\DirectCD.exe"
O4 - HKLM\..\Run: [ViewMgr] C:\Program Files\Viewpoint\Viewpoint Manager\ViewMgr.exe
O4 - HKLM\..\Run: [DealHelperUpdate] C:\WINDOWS\DHUpdt.exe
O4 - HKLM\..\Run: [APVXDWIN] "C:\Program Files\Panda Software\Panda Platinum Internet Security\APVXDWIN.EXE" /s
O4 - HKLM\..\Run: [DealHelperBrwsr] C:\WINDOWS\dhbrwsr.exe
O4 - HKLM\..\Run: [PestPatrol Control Center] C:\PROGRA~1\PESTPA~1\PPControl.exe
O4 - HKLM\..\Run: [PPMemCheck] C:\PROGRA~1\PESTPA~1\PPMemCheck.exe
O4 - HKLM\..\Run: [CookiePatrol] C:\PROGRA~1\PESTPA~1\CookiePatrol.exe
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [NDrv] C:\WINDOWS\System32\NDrv.exe
O4 - HKCU\..\Run: [SpywareKilla] "C:\PROGRA~1\SPYWAR~1\SpywareKilla.exe" /s
O4 - HKLM\..\RunOnce: [570017.exe] C:\WINDOWS\System32\570017.exe
O4 - HKCU\..\RunOnce: [570017.exe] C:\WINDOWS\System32\570017.exe
O4 - Global Startup: America Online Tray Icon.lnk = C:\Program Files\America Online 9.0\aoltray.exe
O4 - Global Startup: AOL Companion.lnk = C:\Program Files\AOL Companion\companion.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
O4 - Global Startup: Verizon Online Support Center.lnk = C:\Program Files\Verizon Online\SupportCenter\bin\matcli.exe
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000
O9 - Extra button: Control Pad (HKLM)
O9 - Extra 'Tools' menuitem: Control Pad (HKLM)
O9 - Extra button: AIM (HKLM)
O9 - Extra button: Real.com (HKLM)
O16 - DPF: {41F31718-2B9D-4F76-85E2-DD11BBA99F8D} -
O16 - DPF: {4945A5CB-1690-4189-AF3F-44BB7C197374} (CInstaller Object) -
O16 - DPF: {4A3CF76B-EC7A-405D-A67D-8DC6B52AB35B} (QDiagAOLCCUpdateObj Class) -
O16 - DPF: {89D75D39-5531-47BA-9E4F-B346BA9C362C} (CWDL_DownLoadControl Class) -
O16 - DPF: {DDFFA75A-E81D-4454-89FC-B9FD0631E726} -
O16 - DPF: {E0CE16CB-741C-4B24-8D04-A817856E07F4} (IObjSafety.DemoCtl) -

Member Avatar for caperjack

Important: Create a folder on the C: drive called HJT.
You can do this by going to My Computer (Windows key+e) then double click on C: then right click and select New then Folder and name it HJT.
Unzip HijackThis into this folder. When you run HijackThis from this folder and have it "Fixed checked" it will create a backup file of modifications to use if restore is necessary.

...................................................................

Have Hijack This fix the following by placing a check in the appropriate boxes and selecting fix checked. Make sure all browser and all Windows Explorer windows are closed before fixing.

NOTE: Please copy and paste this post into notepad and save to you desktop. or print a copy of these instructions because you will be working with all windows closed except HijackThis.
...........................................................

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page =

R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page =

R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,SearchAssistant = about:blank

O2 - BHO: (no name) - {1B7D753B-1981-4bd2-91F3-6D055EE113A0} - C:\WINDOWS\System32\NDrv.dll

O2 - BHO: (no name) - {27AC09EE-C20B-4BA4-8E27-F1C33D263875} - C:\WINDOWS\SYSTEM32\nx5g.dll

R3 - URLSearchHook: (no name) - {707E6F76-9FFB-4920-A976-EA101271BC25} - (no file)

O2 - BHO: (no name) - {00000010-6F7D-442C-93E3-4A4827C2E4C8} - (no file)

Check for this in control panel ,add/remove programs and unistall if there
O4 - HKLM\..\Run: [ViewMgr] C:\Program Files\Viewpoint\Viewpoint Manager\ViewMgr.exe

O4 - HKLM\..\Run: [DealHelperUpdate] C:\WINDOWS\DHUpdt.exe

O4 - HKLM\..\Run: [DealHelperBrwsr] C:\WINDOWS\dhbrwsr.exe

O4 - HKCU\..\Run: [NDrv] C:\WINDOWS\System32\NDrv.exe

Go to controll panel and uninstall this program as its a inadequate spyware removal tool
O4 - HKCU\..\Run: [SpywareKilla] "C:\PROGRA~1\SPYWAR~1\SpywareKilla.exe" /s

O4 - HKLM\..\RunOnce: [570017.exe] C:\WINDOWS\System32\570017.exe

O4 - HKCU\..\RunOnce: [570017.exe] C:\WINDOWS\System32\570017.exe

Rescource hog ,suggested fix !
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE

O16 - DPF: {41F31718-2B9D-4F76-85E2-DD11BBA99F8D} -

O16 - DPF: {DDFFA75A-E81D-4454-89FC-B9FD0631E726} -


O16 - DPF: {E0CE16CB-741C-4B24-8D04-A817856E07F4} (IObjSafety.DemoCtl) -

Now reboot into safe mode and delete the following files and folders if found ."Fix Checked"...Reboot to SAFE mode to delete files ,How to start computer in safe mode

C:\Program Files\Viewpoint\,,,,,,,delete folder

C:\WINDOWS\DHUpdt.exe,,,,,,,,,,,,,,delete file

C:\WINDOWS\dhbrwsr.exe,,,,,,,,,,,,,delete file


C:\WINDOWS\System32\NDrv.exe,,,,,,,,,,,,,delete file

C:\WINDOWS\System32\570017.exe,,,,,,,,,,,,,delete file


to delete the above files and folder you will need to do the following
go to Show hidden files & folders
"Fix Checked"...Reboot to SAFE mode to delete files
How to start computer in safe mode
reboot computer and post a new log

Member Avatar for jay

Thank you for your help Caperjack, I'll follow the steps.

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