Used to be able to get on some favorite sites, the last couple of days could not access them. Blank screen with "Done" on bottom left corner. After about 30 tries it would load correctly, but took extremely long (i.e. 5 - 10 minutes) to complete load.

I ran Hijack This and these are the results: Could someone please help me fix this mess!!


Logfile of HijackThis v1.99.1
Scan saved at 9:15:23 AM, on 5/16/2007
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)
Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Windows Defender\MsMpEng.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Dell Photo AIO Printer 922\dlbtbmgr.exe
C:\Program Files\Java\jre1.6.0_01\bin\jusched.exe
C:\Program Files\Dell Photo AIO Printer 922\dlbtbmon.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
C:\PROGRA~1\VERIZO~1\HELPSU~1\VERIZO~1.EXE
C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
C:\Program Files\Verizon\McciTrayApp.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgemc.exe
C:\Program Files\Verizon\Servicepoint\VerizonServicepoint.exe
C:\Program Files\Windows Defender\MSASCui.exe
C:\Program Files\Windows Media Player\WMPNSCFG.exe
C:\Program Files\Jetico\BCWipe\BCResident.exe
C:\Program Files\Common Files\Command Software\dvpapi.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Common Files\Verizon Online\ConnMgr\cmisrv.exe
C:\WINDOWS\system32\MsPMSPSv.exe
C:\Program Files\Common Files\Verizon Online\AppMgr\vzOpenUIServer.exe
F:\Hijack This\HijackThis.exe
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar =
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page =
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page =
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page =
R3 - URLSearchHook: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn1\yt.dll
O1 - Hosts:
O2 - BHO: Yahoo! Toolbar Helper - {02478D38-C3F9-4EFB-9B51-7695ECA05670} - C:\Program Files\Yahoo!\Companion\Installs\cpn1\yt.dll
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: Yahoo! IE Services Button - {5BAB4B5B-68BC-4B02-94D6-2FC0DE4A7897} - C:\Program Files\Yahoo!\Common\yiesrvc.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_01\bin\ssv.dll
O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn1\yt.dll
O4 - HKLM\..\Run: [Cmaudio] RunDll32 cmicnfg.cpl,CMICtrlWnd
O4 - HKLM\..\Run: [VTPreset] VTPreset.exe
O4 - HKLM\..\Run: [Dell Photo AIO Printer 922] "C:\Program Files\Dell Photo AIO Printer 922\dlbtbmgr.exe"
O4 - HKLM\..\Run: [DLBTCATS] rundll32 C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\DLBTtime.dll,_RunDLLEntry@16
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0_01\bin\jusched.exe"
O4 - HKLM\..\Run: [A Verizon App] C:\PROGRA~1\VERIZO~1\HELPSU~1\VERIZO~1.EXE
O4 - HKLM\..\Run: [AVG7_CC] C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe /STARTUP
O4 - HKLM\..\Run: [BCWipeTM Startup] "C:\Program Files\Jetico\BCWipe\BCWipeTM.exe" startup
O4 - HKLM\..\Run: [Verizon_McciTrayApp] C:\Program Files\Verizon\McciTrayApp.exe
O4 - HKLM\..\Run: [VerizonServicepoint.exe] C:\Program Files\Verizon\Servicepoint\VerizonServicepoint.exe
O4 - HKLM\..\Run: [Windows Defender] "C:\Program Files\Windows Defender\MSASCui.exe" -hide
O4 - HKCU\..\Run: [WMPNSCFG] C:\Program Files\Windows Media Player\WMPNSCFG.exe
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE
O8 - Extra context menu item: &Yahoo! Search - file:///C:\Program Files\Yahoo!\Common/ycsrch.htm
O8 - Extra context menu item: Yahoo! &Dictionary - file:///C:\Program Files\Yahoo!\Common/ycdict.htm
O8 - Extra context menu item: Yahoo! &Maps - file:///C:\Program Files\Yahoo!\Common/ycmap.htm
O8 - Extra context menu item: Yahoo! &SMS - file:///C:\Program Files\Yahoo!\Common/ycsms.htm
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_01\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_01\bin\ssv.dll
O9 - Extra button: Yahoo! Services - {5BAB4B5B-68BC-4B02-94D6-2FC0DE4A7897} - C:\Program Files\Yahoo!\Common\yiesrvc.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {01113300-3E00-11D2-8470-0060089874ED} (Support.com Configuration Class) -
O16 - DPF: {1EF9F042-C2EB-4293-8213-474CAEEF531D} (TmHcmsX Control) -
O16 - DPF: {30528230-99f7-4bb4-88d8-fa1d4f56a2ab} (Installation Support) - C:\Program Files\Yahoo!\Common\Yinsthelper.dll
O16 - DPF: {4F1E5B1A-2A80-42CA-8532-2D05CB959537} (MSN Photo Upload Tool) -
O16 - DPF: {74D05D43-3236-11D4-BDCD-00C04F9A3B61} (HouseCall Control) - http://a840.g.
O16 - DPF: {B020B534-4AA2-4B99-BD6D-5F6EE286DF5C} - http://a248.e.
O16 - DPF: {CE28D5D2-60CF-4C7D-9FE8-0F47A3308078} - https://www-secure.symantec.com/techsupp/asa/ctrl/SymAData.cab
O16 - DPF: {F04A8AE2-A59D-11D2-8792-00C04F8EF29D} (Hotmail Attachments Control) -
O18 - Protocol: msnim - {828030A1-22C1-4009-854F-8E305202313F} - "C:\PROGRA~1\MSNMES~1\msgrapp.dll" (file missing)
O20 - Winlogon Notify: WgaLogon - C:\WINDOWS\SYSTEM32\WgaLogon.dll
O20 - Winlogon Notify: WRNotifier - WRLogonNTF.dll (file missing)
O21 - SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - C:\WINDOWS\system32\WPDShServiceObj.dll
O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
O23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
O23 - Service: AVG E-mail Scanner (AVGEMS) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgemc.exe
O23 - Service: dlbt_device - Dell - C:\WINDOWS\system32\dlbtcoms.exe
O23 - Service: DvpApi (dvpapi) - Command Software Systems, Inc. - C:\Program Files\Common Files\Command Software\dvpapi.exe

Dani AI

Generated

A hosts-file redirect was the likely culprit here: the symptom — pages showing a blank window with "Done" and extremely slow or failed loads — fits a local name->IP redirection that sent browsers to the wrong host. In this thread ’s cleanup removed that redirection and reports browsing is back to normal, which strongly points to a local redirect rather than a wider ISP outage.

A few quick diagnostics that help distinguish causes (DNS, local redirect, routing, or browser add-ons):

nslookup <site>
ping <site>
tracert <site>
  • nslookup shows which IP the system resolves for a hostname.
  • ping verifies basic reachability to that IP.
  • tracert reveals where delays or drops occur along the path.

If the name resolves to an unexpected IP or the path stalls immediately on the local network, local configuration (hosts file, proxy, router DNS) or malware is likely.

Additional cleanup and prevention notes beyond the thread: run a full AV + an anti‑malware scanner, check startup items and BHOs with an autorun/inspection tool (uninstall unneeded toolbars rather than leaving them enabled), verify browser proxy settings and reset browser settings if altered, and inspect the router’s DNS/firmware and admin password. Before editing startup/registry entries or using removal tools, create a system restore point and back up the registry. If symptoms recur, boot into Safe Mode with Networking and re-scan to remove anything running only in normal mode.

This combination of targeted diagnosis and cautious cleanup helps avoid removing benign items and prevents repeat infections that cause the exact slow/blank‑page behavior seen in this thread.

Recommended Answers

All 5 Replies

Either: go Control panel > folder options OR: in an explorer window > tools>folder options; - then view tab, and press
Show hidden files and folders.
==Download fixwareout from http://www.bleepingcomputer.com/files/lonny/Fixwareout.exe - and save it to your desktop.
Double click Fixwareout.exe to start the Fixwareout Setup Wizard, click next and then install. Ensure that Run fixit is checked, and click on Finish. After the fix follow the prompts. You will be asked to reboot your computer, and it may take longer than usual to load - this is normal.

Next check some settings....In control panel select the Network and Internet Connections , rclick on your default connection, usually local area connection for cable and dsl, and lclick on properties. Click the Networking tab. Dclick on the Internet Protocol (TCP/IP) item and select Obtain DNS servers automatically. Press OK twice to get out of the properties screen and reboot if it asks.

Now we have to flush the DNS cache: Go Start > Run, type cmd and click OK.
In the command screen, type in cd\ and then press Enter. Now type in ipconfig /flushdns and then Enter. [space after ipconfig]. Type Exit.

Start Hijackthis, do a Scan Only and place checkmarks against the following, and then press Fix Checked:

O20 - Winlogon Notify: WRNotifier - WRLogonNTF.dll (file missing)

Okay, please run HT again and repost with the fixwareout log.

I did all of the instructions as listed below.

Logfile of HijackThis v1.99.1
Scan saved at 7:34:12 AM, on 5/17/2007
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)
Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Windows Defender\MsMpEng.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgemc.exe
C:\Program Files\Common Files\Command Software\dvpapi.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\MsPMSPSv.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Dell Photo AIO Printer 922\dlbtbmgr.exe
C:\Program Files\Java\jre1.6.0_01\bin\jusched.exe
C:\Program Files\Dell Photo AIO Printer 922\dlbtbmon.exe
C:\PROGRA~1\VERIZO~1\HELPSU~1\VERIZO~1.EXE
C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe
C:\Program Files\Verizon\McciTrayApp.exe
C:\Program Files\Verizon\Servicepoint\VerizonServicepoint.exe
C:\Program Files\Jetico\BCWipe\BCResident.exe
C:\Program Files\Windows Defender\MSASCui.exe
C:\Program Files\Google\GoogleToolbarNotifier\1.2.1128.5462\GoogleToolbarNotifier.exe
C:\Program Files\Windows Media Player\WMPNSCFG.exe
C:\Program Files\Common Files\Verizon Online\ConnMgr\cmisrv.exe
C:\Program Files\Common Files\Verizon Online\AppMgr\vzOpenUIServer.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\PROGRA~1\Yahoo!\browser\ycommon.exe
C:\WINDOWS\system32\rundll32.exe
C:\DOCUME~1\VALUED~1\LOCALS~1\Temp\Temporary Directory 1 for hijackthis[1].zip\HijackThis.exe
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar =
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page =
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page =
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page =
R3 - URLSearchHook: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn1\yt.dll
O2 - BHO: Yahoo! Toolbar Helper - {02478D38-C3F9-4EFB-9B51-7695ECA05670} - C:\Program Files\Yahoo!\Companion\Installs\cpn1\yt.dll
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: Yahoo! IE Services Button - {5BAB4B5B-68BC-4B02-94D6-2FC0DE4A7897} - C:\Program Files\Yahoo!\Common\yiesrvc.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_01\bin\ssv.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar3.dll
O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn1\yt.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar3.dll
O4 - HKLM\..\Run: [Cmaudio] RunDll32 cmicnfg.cpl,CMICtrlWnd
O4 - HKLM\..\Run: [VTPreset] VTPreset.exe
O4 - HKLM\..\Run: [Dell Photo AIO Printer 922] "C:\Program Files\Dell Photo AIO Printer 922\dlbtbmgr.exe"
O4 - HKLM\..\Run: [DLBTCATS] rundll32 C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\DLBTtime.dll,_RunDLLEntry@16
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0_01\bin\jusched.exe"
O4 - HKLM\..\Run: [A Verizon App] C:\PROGRA~1\VERIZO~1\HELPSU~1\VERIZO~1.EXE
O4 - HKLM\..\Run: [AVG7_CC] C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe /STARTUP
O4 - HKLM\..\Run: [BCWipeTM Startup] "C:\Program Files\Jetico\BCWipe\BCWipeTM.exe" startup
O4 - HKLM\..\Run: [Verizon_McciTrayApp] C:\Program Files\Verizon\McciTrayApp.exe
O4 - HKLM\..\Run: [VerizonServicepoint.exe] C:\Program Files\Verizon\Servicepoint\VerizonServicepoint.exe
O4 - HKLM\..\Run: [Windows Defender] "C:\Program Files\Windows Defender\MSASCui.exe" -hide
O4 - HKCU\..\Run: [swg] C:\Program Files\Google\GoogleToolbarNotifier\1.2.1128.5462\GoogleToolbarNotifier.exe
O4 - HKCU\..\Run: [WMPNSCFG] C:\Program Files\Windows Media Player\WMPNSCFG.exe
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE
O8 - Extra context menu item: &Yahoo! Search - file:///C:\Program Files\Yahoo!\Common/ycsrch.htm
O8 - Extra context menu item: Yahoo! &Dictionary - file:///C:\Program Files\Yahoo!\Common/ycdict.htm
O8 - Extra context menu item: Yahoo! &Maps - file:///C:\Program Files\Yahoo!\Common/ycmap.htm
O8 - Extra context menu item: Yahoo! &SMS - file:///C:\Program Files\Yahoo!\Common/ycsms.htm
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_01\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_01\bin\ssv.dll
O9 - Extra button: Yahoo! Services - {5BAB4B5B-68BC-4B02-94D6-2FC0DE4A7897} - C:\Program Files\Yahoo!\Common\yiesrvc.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {01113300-3E00-11D2-8470-0060089874ED} (Support.com Configuration Class) -
O16 - DPF: {1EF9F042-C2EB-4293-8213-474CAEEF531D} (TmHcmsX Control) -
O16 - DPF: {30528230-99f7-4bb4-88d8-fa1d4f56a2ab} (Installation Support) - C:\Program Files\Yahoo!\Common\Yinsthelper.dll
O16 - DPF: {4F1E5B1A-2A80-42CA-8532-2D05CB959537} (MSN Photo Upload Tool) -
O16 - DPF: {74D05D43-3236-11D4-BDCD-00C04F9A3B61} (HouseCall Control) - http://a840.g.
O16 - DPF: {B020B534-4AA2-4B99-BD6D-5F6EE286DF5C} - http://a248.e.
O16 - DPF: {CE28D5D2-60CF-4C7D-9FE8-0F47A3308078} - https://www-secure.symantec.com/techsupp/asa/ctrl/SymAData.cab
O18 - Protocol: msnim - {828030A1-22C1-4009-854F-8E305202313F} - "C:\PROGRA~1\MSNMES~1\msgrapp.dll" (file missing)
O20 - Winlogon Notify: WgaLogon - C:\WINDOWS\SYSTEM32\WgaLogon.dll
O21 - SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - C:\WINDOWS\system32\WPDShServiceObj.dll
O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
O23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
O23 - Service: AVG E-mail Scanner (AVGEMS) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgemc.exe
O23 - Service: dlbt_device - Dell - C:\WINDOWS\system32\dlbtcoms.exe
O23 - Service: DvpApi (dvpapi) - Command Software Systems, Inc. - C:\Program Files\Common Files\Command Software\dvpapi.exe
O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe

Fixwareout Last edited 5/15/2007
Post this report in the forums please
...
»»»»»Prerun check
»»»»»

»»»»» Postrun check
HKLM\SOFTWARE\~\Winlogon\ "System"=""
....
....
»»»»» Misc files.
....
»»»»» Checking for older varients.
....
Search five digit cs, dm, kd, jb, other, files.
The following files NEED TO BE SUBMITTED to one of the following URL'S for further inspection.

Click browse, find the file then click submit.

Or http://virusscan.jotti.org/
»»»»» Other
»»»»» Current runs
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"Cmaudio"="RunDll32 cmicnfg.cpl,CMICtrlWnd"
"VTPreset"="VTPreset.exe"
"Dell Photo AIO Printer 922"="\"C:\\Program Files\\Dell Photo AIO Printer 922\\dlbtbmgr.exe\""
"DLBTCATS"="rundll32 C:\\WINDOWS\\System32\\spool\\DRIVERS\\W32X86\\3\\DLBTtime.dll,_RunDLLEntry@16"
"SunJavaUpdateSched"="\"C:\\Program Files\\Java\\jre1.6.0_01\\bin\\jusched.exe\""
"A Verizon App"="C:\\PROGRA~1\\VERIZO~1\\HELPSU~1\\VERIZO~1.EXE"
"AVG7_CC"="C:\\PROGRA~1\\Grisoft\\AVGFRE~1\\avgcc.exe /STARTUP"
"BCWipeTM Startup"="\"C:\\Program Files\\Jetico\\BCWipe\\BCWipeTM.exe\" startup"
"Verizon_McciTrayApp"="C:\\Program Files\\Verizon\\McciTrayApp.exe"
"VerizonServicepoint.exe"="C:\\Program Files\\Verizon\\Servicepoint\\VerizonServicepoint.exe"
"Windows Defender"="\"C:\\Program Files\\Windows Defender\\MSASCui.exe\" -hide"
[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"swg"="C:\\Program Files\\Google\\GoogleToolbarNotifier\\1.2.1128.5462\\GoogleToolbarNotifier.exe"
"WMPNSCFG"="C:\\Program Files\\Windows Media Player\\WMPNSCFG.exe"
....
Hosts file was reset, If you use a custom hosts file please replace it
»»»»» End report »»»»»

Please respond,

Thanks nite_healer2000


Either: go Control panel > folder options OR: in an explorer window > tools>folder options; - then view tab, and press
Show hidden files and folders.
==Download fixwareout from http://www.bleepingcomputer.com/files/lonny/Fixwareout.exe - and save it to your desktop.
Double click Fixwareout.exe to start the Fixwareout Setup Wizard, click next and then install. Ensure that Run fixit is checked, and click on Finish. After the fix follow the prompts. You will be asked to reboot your computer, and it may take longer than usual to load - this is normal.

Next check some settings....In control panel select the Network and Internet Connections , rclick on your default connection, usually local area connection for cable and dsl, and lclick on properties. Click the Networking tab. Dclick on the Internet Protocol (TCP/IP) item and select Obtain DNS servers automatically. Press OK twice to get out of the properties screen and reboot if it asks.

Now we have to flush the DNS cache: Go Start > Run, type cmd and click OK.
In the command screen, type in cd\ and then press Enter. Now type in ipconfig /flushdns and then Enter. [space after ipconfig]. Type Exit.

Start Hijackthis, do a Scan Only and place checkmarks against the following, and then press Fix Checked:

O20 - Winlogon Notify: WRNotifier - WRLogonNTF.dll (file missing)

Okay, please run HT again and repost with the fixwareout log.

hi, nitehealer, i see the hosts file entry is gone, but whatever put it there did not show up. Are you still having problems with sites not loading at usual speeds? All sites, or are only some affected? And is IE your only browser?

Everything seems to be loading great now!!! I really appreciate the help!!!

Cool, you could unload a couple of those browser helpers... I do not know how you like to surf, or operate with IE, but my personal feelings are, if I want google i open a google window, i don't want a toolbar taking up space; same with yahoo. It is up to you, but you can remove them simply by rclick options on the toolbars themselves, or you can use hijackthis to fix them : the R3, any O2 entries you don't want, and the O3's also. Your choice. If you like assistance with it, say so..
Anyway, glad I could help. Cheers.

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