Help Please! My computer is infested with something that, is stopping my desktop shortcuts not to work (when I double-click on them they become transparrent and are added to the clipboard). It is causing Internet Explorer to not work, whenever it is directed to a webpage it does not open and instead of showing the content displays a download/save prompt, also the address bar is missing. It is causing my task bar not to show my quick launch toolbar, It is causing my start menu to not show any programs (including help, run .etc)., When I try to access add/remove programs, no programs show...when I try to re-install internet explorer, it says the "newest version message." Windows media player will not play music, Norton anti-virus shows a white screen whenever opened, and many programs do not work properly, no shortcuts open but files folders, and explorer windows open
I am runnning windows xp sp2, here is my HiJackThis log, PLEEASE HELP!!!!, Thank You

Logfile of HijackThis v1.98.2
Scan saved at 3:57:35 PM, on 2/6/2005
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\Program Files\Common Files\AOL\ACS\AOLacsd.exe
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\Program Files\Viewpoint\Viewpoint Manager\ViewMgr.exe
C:\Program Files\Common Files\AOL\ACS\AOLDial.exe
C:\Program Files\F-Secure Internet Security\backweb\4476822\program\fsbwsys.exe
C:\Documents and Settings\AuthentikPlaya07\My Documents\HJT\HijackThis.exe
C:\Program Files\F-Secure Internet Security\backweb\4476822\Program\fspex.exe

R1 - HKLM\Software\Microsoft\Internet Explorer,SearchURL = http://
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page =
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar2.dll
O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O4 - HKLM\..\Run: [Popup Defence Updater] regsvr32 /s C:\WINDOWS\System32\pdfupd.dll
O4 - HKLM\..\Run: [Logitech Utility] LOGI_MWX.EXE
O4 - HKLM\..\Run: [NeroFilterCheck] C:\WINDOWS\system32\NeroCheck.exe
O4 - HKLM\..\Run: [ViewMgr] C:\Program Files\Viewpoint\Viewpoint Manager\ViewMgr.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\System32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [WildTangent CDA] RUNDLL32.exe "C:\Program Files\WildTangent\Apps\CDA\cdaEngine0400.dll",cdaEngineMain
O4 - HKLM\..\Run: [DeadAIM] rundll32.exe "C:\AOLINS~1\\DeadAIM.ocm",ExportedCheckODLs
O4 - HKLM\..\Run: [AOLDialer] C:\Program Files\Common Files\AOL\ACS\AOLDial.exe
O4 - HKLM\..\Run: [Pure Networks Port Magic] "C:\PROGRA~1\PURENE~1\PORTMA~1\PortAOL.exe" -Run
O4 - HKLM\..\Run: [SafeGuard Popup Updater (required)] regsvr32 /s C:\WINDOWS\System32\PDF20f9.dll
O4 - HKLM\..\Run: [PrinTray] C:\WINDOWS\System32\spool\DRIVERS\W32X86\2\printray.exe
O4 - HKLM\..\Run: [AOL Spyware Protection] "C:\PROGRA~1\COMMON~1\AOL\AOLSPY~1\AOLSP Scheduler.exe"
O4 - HKCU\..\Run: [PeerGuardian] C:\Program Files\PeerGuardian\PeerGuardian_1.99b_pr14-3.exe
O4 - HKCU\..\Run: [AIM] C:\AOL Instant Messenger\aim.exe -cnetwait.odl
O4 - Global Startup: America Online 9.0 Tray Icon.lnk = C:\Program Files\America Online 9.0\aoltray.exe
O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Restrictions present
O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Control Panel present
O8 - Extra context menu item: &AOL Toolbar search - res://C:\Program Files\AOL Toolbar\toolbar.dll/SEARCH.HTML
O8 - Extra context menu item: &Google Search - res://C:\Program Files\Google\GoogleToolbar2.dll/cmsearch.html
O8 - Extra context menu item: &Viewpoint Search - res://C:\Program Files\Viewpoint\Viewpoint Toolbar\ViewBar.dll/CXTSEARCH.HTML
O8 - Extra context menu item: Backward Links - res://C:\Program Files\Google\GoogleToolbar2.dll/cmbacklinks.html
O8 - Extra context menu item: Cached Snapshot of Page - res://C:\Program Files\Google\GoogleToolbar2.dll/cmcache.html
O8 - Extra context menu item: Similar Pages - res://C:\Program Files\Google\GoogleToolbar2.dll/cmsimilar.html
O8 - Extra context menu item: Translate into English - res://C:\Program Files\Google\GoogleToolbar2.dll/cmtrans.html
O9 - Extra button: AOL Toolbar - {4982D40A-C53B-4615-B15B-B5B5E98D167C} - (no file)
O9 - Extra 'Tools' menuitem: AOL Toolbar - {4982D40A-C53B-4615-B15B-B5B5E98D167C} - (no file)
O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\AOL Instant Messenger\aim.exe (file missing)
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O15 - Trusted Zone: *.frame.crazywinnings.com
O16 - DPF: JT's Blocks - http://download.games.yahoo.com/games/clients/y/blt1_x.cab
O16 - DPF: Yahoo! Dots - http://download.games.yahoo.com/games/clients/y/dtt1_x.cab
O16 - DPF: Yahoo! Literati - http://download.games.yahoo.com/games/clients/y/tt1_x.cab
O16 - DPF: Yahoo! Pool 2 - http://download.games.yahoo.com/games/clients/y/potc_x.cab
O17 - HKLM\System\CCS\Services\Tcpip\..\{69470D90-F450-43AF-A6D8-2D73C24D64EF}: NameServer =

12 Years
Discussion Span
Last Post by TroyM

and Get Trojan-Hunter Fully working trial! and run a full scan

Please delete your temporary files by deleting all files and folders that are in those folders (do not delete the temp folder itself) like for example
C:\Documents and Settings\username\Local Settings\Temp\
Also delete your Temporary Internet Files, be sure to also select delete all offline content.

Do a virus scan here.
If you get report of files that can’t be cleaned / deleted please write down the filenames and locations and post that in your reply.
Download then unzip and run CWShredder to clean up clicking "FIX" to have it remove all it finds.

CWShredder available from these places :-

Or this as a full download without any unzipping required

We have found that some of the CWS infections can be removed better from safe mode, rather than normal mode.
To get to safe mode use the F8 key while booting the machine. Detailed instructions from :-
Then please do this since it’s better to use automated tools to get rid of the bad stuff use these 2 programs first before doing the final cleaning with HJT

First use Spybot S&D. (Version 1.3)
Unzip, and update. Install the updates and run. Delete all that it marks in red.

Then it’s time for Ad-Aware
Install and update by using the globe icon. Restart your computer and run Ad-Aware.
Press scan now and select drives and/or partitions to be scanned. When done select all and click next. Remove all checked items and then reboot your computer.

Please go to this page and read the instructions for how to configure Spybot S&D & Ad-Aware
How To Setup Spybot SD and Ad-Aware

Then post a HJT log as a reply to this topic.


thank you, but just before i do all that I want to tell you that ive already scanned with adaware, spybot, and spysweeper


thank you, but just before i do all that I want to tell you that ive already scanned with adaware, spybot, and spysweeper

ok just check the link to setting up ad-aware and tweek it if you didn't allready and scan again .

This one stuck out[O4 - HKLM\..\Run: [Popup Defence Updater] regsvr32 /s C:\WINDOWS\System32\pdfupd.dll] so i posted the tools i did !
info on that file is found here '

click on the descriotion


^ ok thanks let me get rid of that

OH .its not the only one that why i posted the links to trojan hunter and the online scan program along with spybot and a-aware . run those programs first to see what they remove and then post a new log .

O4 - HKLM\..\Run: [SafeGuard Popup Updater (required)] regsvr32 /s C:\WINDOWS\System32\PDF20f9.dll

Explanation !!


I am having the same problem.. I had this problem before and used system restore and fixed it.. Now I do not have any system restore date to use.. I already used hijackthis...and scaned with avast...
did u able to solve the problem...?


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