Nuss 0 Newbie Poster

Can you provide a list of programs that you are trying to install?

From the bit of searching that I've done, it seems that you are probably trying to install software that was designed from Windows 95 or 98. If this is the case, you will probably need to contact the software vendor to see if there are any updates/patches that you can use to install the software on XP.

Hi
Thanks for the reply.

The main piece of software I've been trying to install is the Pinnacle Studio Media Suite OEM edition (version 1.0.7 ) which came with a Toshiba DVD writer I bought. It does say on the disc itself that it is for Windows 2000 / XP.

When I bought the DVD writer I had Windows 98 installed on a previous hard drive. I did try to load the Pinnacle software to that - but got the error message that the Windows system I had was inadequate and that I needed to upgrade.

That hard drive subsequently failed and I bought a new Seagate drive and installed XP.

Initially the software loaded but there was a problem accessing the CD writing part of the suite ( it also features photo software etc ). So after registering the product with Pinnacle I engaged in dialogue with them. They advised me to remove the software and download a registry cleaner to remove any last traces , and then to reinstall it.

It was …

Nuss 0 Newbie Poster

thanks for that = will give it a go tomorrow - have to get to bed for a bit now ( work nights! ) . Will let you know what happens!

Nuss 0 Newbie Poster

Hi
I recently bought a new hard drive and installed Windows XP ( SP2 ) for the 1st time ( I'd previously used W.98 ).
Everything seemed fine until I started to load programs. Nothing starts up when I insert a disc into the DVD drive and when I go into my computer and click on D drive to open the software from there all I get is variations on the theme of:
Setup.EXE - entry point not found.
'the procedure entry point ( x ) could not be located in the dynamic link library kernel32.dll'
On reporting the problem the info supplied seemed to suggest that the problem may lie with a temp internet file. However I have deleted these and the problem is still there.
Any ideas?
Cheers
Jules

The various messages I’ve had are:


Setup.EXE - entry point not found.
the procedure entry point ………could not be located in the dynamic link library kernel32.dll'

Diskstart.EXE - entry point not found.
the procedure entry point ………could not be located in the dynamic link library kernel32.dll'


Launcher.EXE - entry point not found.
the procedure entry point ………could not be located in the dynamic link library kernel32.dll'