Posts by joejoe

ah I have fixed the problem, turns out it was the busted router, sorry for confusion and thanks for the help!

ah ok found the problem and it is now corrected. I had some trojans, but it was my router that caused the problem. Thanks for ze help!

Glad I got this quickly, it seems I jumped the gun on that one. Here is what I know now: It worked for a while (longest stretch in the past few days) but I havent reactivated it and the problem is back to its old frequency. Additionally, when I type in a sites IP address I get there no problem. If you like, tell me which logfiles to post and I will do so.

Edit: Heres my norton browser configuration log:, seemed odd that it blocked 1:

Date Time: 1/7/2006 10:05:58 PM, Process: C:\Program Files\Internet Explorer\iexplore.exe (2476), Target: Internet Explorer Home Page, Original Address: http://www.microsoft.com/isapi/redir.dll?prd=ie&pver=6&ar=msnhome, Blocked Address: http://www.google.com/
Date Time: 1/7/2006 10:06:15 PM, Process: C:\Program Files\Common Files\Symantec Shared\CCAPP.EXE (988), Target: Internet Explorer Home Page, Original Address: http://www.microsoft.com/isapi/redir.dll?prd=ie&pver=6&ar=msnhome, Allowed Address: http://www.google.com/

I have a thread running in the Viruses forum, but with help from a member we have come to the conclusion its something else causing my problems. My symptoms are as follows:

I get "Cannot find server or DNS error" in IE and a similar message in FireFox. This happens randomly and can either occur when I am first opening my homepage or later on in the session.

Sometimes I get a message popup saying "Internet Explorer Could not open search page"

I am running Windows XP home, SP2 with roadrunner, D-link router and norton antivirus, with worm protection (I think thats equivilant to firewall) off permanantly. I have also disabled Windows firewall. I have IE 6.0 and Firefox 1.5.0.3.

Additionally, some banner ads show this same DNS error message.

When I type the IP address of a site into the browser, it loads no problem.

Thanks in advance for any help!

I have updated in another thread, please close this one if you can. Thank you

I have a thread running in the Viruses forum, but with help from a member we have come to the conclusion its something else causing my problems. My symptoms are as follows:

I get "Cannot find server or DNS error" in IE and a similar message in FireFox. This happens randomly and can either occur when I am first opening my homepage or later on in the session.

I ran IEFix and that seems to have cleared it up, but the problem resumes when I reactivate Norton Internet Worm Protection, so I am currently running with all firewalls off.

If there is anyone who might be able to help me fix this problem entirely I would really appreciate your help. Thank you all! I will update if any new symptoms should show themselves.

Edit: got two new ones: Banner ads show the same "cannot find server or DNS error" message as regular sites, this is persisting even with worm protection off, so I guess that didnt fix it, additionally I still get some "Internet Explorer could not open search page" message popups and some sites still give me the error. I have Roadrunner with a cable modem and D-link router, network with a laptop and this computer.

Another Edit: I have IE 6.0 and FireFox 1.5.0.3

new symptom: It seems that someone else had a similar problem, so I ran IEFix and it seemed to clear it up a bit. Now I only get errors when Norton Internet Worm Protection is turned on, so currently Im operating with all firewalls off. This probably isnt under the pervue of this forum any longer, so where should I go from here?

ok I think I turned off all firewalls, but I am not sure. To better describe what happens, I get this error message in IE: Cannot find server or DNS error. I get a similar message in firefox too, but its working for the moment which is how im posting this now haha! Anyway, its sporadic, at times pages load almost normally, but it never lasts long, soon I try to open a page and get the aforementioned error. Additionally, I cannot tell when it will happen, sometimes after a computer restart I try to open my home page and it gives me the error right away. Other times, a little later in the session. I have run ewido anti-malware, spybot, spyblaster, adaware se, norton, and windows defender so I think youre right when you say its clean in that regard. If I need to post this in another forum please let me know. There isnt too much more information I can give, except that I had to add some registry values to repair windows firewall, so I could get into the settings to deactivate it, but im not sure if that was related to this problem.

Edit: noticed something else: sometimes when a site loads normally, some banner ads in the site don't appear, instead showing the same "Cannot find server or DNS error" as when a page dosen't load in the first place.

Hello all, new to the site here, seems nice. I'm here because I am having major difficulties with DNS errors, it has gotten to where I can barely navigate anywhere. I have tried normal adware scans and norton antivirus which got some things but the DNS errors keep happening very frequently. Any help would be greatly appreciated I have a lot of work to do haha! Here is my hijackthis log:

Logfile of HijackThis v1.99.1
Scan saved at 12:03:01 AM, on 5/26/2006
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)
Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\WINDOWS\System32\CTsvcCDA.exe
C:\Program Files\Norton AntiVirus\navapsvc.exe
C:\Program Files\Norton AntiVirus\IWP\NPFMntor.exe
C:\WINDOWS\System32\nvsvc32.exe
C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\Lexmark 3300 Series\lxccmon.exe
C:\Program Files\Common Files\AOL\1138913663\ee\AOLSoftware.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Java\jre1.5.0_06\bin\jusched.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\lxcccoms.exe
C:\Program Files\Common Files\Symantec Shared\Security Console\NSCSRVCE.EXE
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Documents and Settings\Joe\Desktop\hijackthis\HijackThis.exe
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page = \blank.htm
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
O2 - BHO: NAV Helper …