Jerrell 0 Newbie Poster

Yes. Did all that, pc restore and all. New keyboard. Its just so random. The keyboard will work, and then it will just stop. Power button works, mouse-pad works, but volume buttoms and keys dont. I have no idea what this is.

Jerrell 0 Newbie Poster

Dell said that there was no hardware problem. And I can use the keys until theys top working. It normally happens after the computer has been on for a short time, no more than an hour

Jerrell 0 Newbie Poster

Hello All,

Hopefully somebody can help me with this problem that I have been having since August. In August my mouse-pad stopped working on my Dell Inspiron that I have only had for three years. To be specific the left pad. I sent it to Dell and tehy fixed it and all went well. However, after having it for less than a month, my keyboard begin to stop working from time to time and progressively got worse. I have been communicating with Dell and have sent it in to them twice and it still isn't fixed, they tell me that they can not duplicate the problem and nothing is wrong after they changed the keyboard the first time.

The mouse-pad has been changed and they installed a brand new keyboard. Sometimes the keyboard works, sometimes it doesn't. But after a while, once it stops working, it stops working and nothing can make it work again. Does anybody have any idea what this could be, could it be a keyboard virus or soemthing? Please help! Thanks!