Member Avatar for jenni87

Hi, Iam sending email campaigns to our customers through our SMTP Server. Is there a way to directly remove the email addresses of the users to whom the email has been bounced directly from the recipient list database. Is there a software that could do this. Or can it be done technically???

I also need the spam compliant notification. That is, if sum recipients click on "Report Spam" , i should get notification. Those email ids should also be deleted from the recipient list database.Can this be done technically?

Edited by jenni87 because: n/a
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Short answer: yes — but do it as an automated bounce/complaint pipeline that writes to a suppression list, not by blindly deleting rows from your main recipient table. That preserves history, avoids removing valid addresses by accident, and gives you data to fix deliverability problems. This builds on 's note that services can handle it and on 's idea of reading bounce mailboxes.

A practical workflow:

  • Send mail with a dedicated envelope-sender (a bounce address containing a per-message or per-recipient token so bounces map back to the record).
  • Route all DSNs and abuse reports to that bounce mailbox (or pipe them into a parser).
  • Parse the incoming DSN/ARF message to extract the final-recipient and the SMTP status code (see RFCs for DSN format).
  • Classify the event and update a suppression table: immediate suppress on hard bounce (5xx) or on any complaint; increment counters for soft bounces (4xx) and suppress only after a threshold across campaigns.

Operational notes and cautions:

  • Keep a suppression table with fields like email, reason (hard_bounce/soft_bounce/complaint), counts, and timestamps. Do not permanently delete immediately; archive records for troubleshooting and compliance.
  • Use a clear unsubscribe link and a List-Unsubscribe header to reduce spam reports (see RFC 2369). Register for ISP feedback loops where available so complaint messages reach you directly.
  • Fix underlying deliverability issues (SPF/DKIM/DMARC, sender reputation, content) — removing addresses fixes symptoms but not the cause.

References for formats and mailbox handling: RFC 3464 (DSN), RFC 2369 (List-Unsubscribe), RFC 5321 (SMTP basics).

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Member Avatar for mschroeder

Technically this is possible, in fact there are a vast amount of services that offer this kind of functionality. However, the complexity of creating something like this is outside of the scope of this forum.

If you want this kind of functionality I would suggest you look at some of the services that already offer this through an api. Some services I have used and worked with in the past include, SendGrid, Streamsend and MailChimp but there are many more.

Member Avatar for chrishea

You can build a program that uses IMAP to read the bounce-back emails and then delete from the list.

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