Just an idle enquiry from someone who makes a living designing installing and managing IT systems for small businesses.
What are your most important software tools for systems and network analysis, logging and repairs?
Here are just a few of mine: all of the Sysinternals tools, Network View, various different file undeletes, up to date versions of both Ultimate Boot CD and Ultimate Boot 4 Windows, plus of course all of the Microsoft Resource Kits and their Active Directory tools.
So what's in YOUR wallet?