I've been hosting websites for quite awhile now (since 1998) and one of the biggest time-takers has always been email. So, you can imagine my delight when Google began offering their apps for free. I tested and re-tested, then I painstakingly moved all of my hosted customers to Google Apps for their email while continuing to host their sites here.
I am the admin of each of the Google Apps accounts that I set up. This is working fine, mainly because I encourage my customers to spend their precious time running their businesses while I take care of all things Web. But, in your opinion, what do I do if they ask to administer their own Apps?
I'd like to know your opinions on whether you think it's "right" for me to refuse admin rights to my Google Apps users.