Hello,
please help my case. I need a suggestion about shopping in eBay. I hope this place not wrong. I didn't know what I have to do. After waiting more than 8 weeks, I didn't get my item from Seller that have a good reputation.
I have contact the seller but Seller din't give a good response. The Seller always delays the problem. Seller just give me the shipping number, but it can't be checked.
This is the problem :
- October 3, 2012 = I won the auction
- October 21, 2013 = Seller tell me there is any problem with the package, the package was returned to Seller. Seller promise me to resend the item on the same day.
- December 6, 2013 = I still didn't get my item. I was opened a case in ebay
- December 7, 2012 = Seller offer a refund
- December 8, 2013 = I ask for refund
- December 9, 2013 = Seller says Sorry for the problem and I get the tracking number in my message.
It was RB178353604CN and Seller said it can be checked on http://www.17track.n...sult/post.shtml
So, I check it on english version site on http://www.17track.net/index_en.shtml but the tracking number can't be found.
I ask to the seller about the tracking number
- December 11, 2013 = Seller didn't give the answer. So, I ask the seller again about the refund.
- December 12, 2013 = Seller said that the package was returned to the Seller again.
Seller promise me to refund my money before December 15, 2013.
I give my paypal email.
- December 14, 2013 = Seller promise me to refund my money before December 17, 2013.
- December 17, 2013 = I still didn't get my money back. The seller didn't give a response again.
You can check the item on :
- http://vod.ebay.com/vod/FetchOrderDetails?ViewPaymentStatus&itemid=331034758716&transId=0
- http://www.ebay.com/itm/331034758716
I hope I can get my money back. How to do that ?
Anybody have experienced about this ?
Thank you