eBay is susscessful, no doubt. However, it's customer service and in particular the 'money back guarantee' really sucks. Other ecommerce sites could do well to learn from the tragedy that is eBay and do a better job. I've been an eBay user since 2001, and for the first time needed to claim under the money back guarantee. Item from Ukraine showed as delivered by Royal Mail tracking, but not to me or even to my address. In fact the tracking clearly states it was delivered in a postal district some six miles away from me (in the UK). Suposedly signed …

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Although it took eBay itself an absolute age to disclose that a serious breach had taken place, and then [completely screwed up the process of ensuring users change their passwords](http://www.daniweb.com/hardware-and-software/microsoft-windows/viruses-spyware-and-other-nasties/news/479152/more-ebay-security-stupidity-exposed), this should come as no real surprise. Happygeeks' Law states: the larger the corporate, the longer it takes to admit anything and the bigger the chance it will handle it badly. What is surprising is that it has taken so long for the stolen database of user credentials to go up for sale on the dark market. If you consider that the breach itself happened a couple of months ago, …

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Following on from the news that an eBay password database has been compromised, and universal advice from security experts that users should now change their passwords, one thing has been loud clear: the total lack of that password change requirement from eBay. Sign into eBay and there is nothing to say stop, change your password. There has been no email sent to registered users urging them to make the change. In fact the only I've read of it have come from news stories in which they state that eBay are 'urging users to change their passwords' but truth be told …

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Hello, please help my case. I need a suggestion about shopping in eBay. I hope this place not wrong. I didn't know what I have to do. After waiting more than 8 weeks, I didn't get my item from Seller that have a good reputation. I have contact the seller but Seller din't give a good response. The Seller always delays the problem. Seller just give me the shipping number, but it can't be checked. This is the problem : - October 3, 2012 = I won the auction - October 21, 2013 = Seller tell me there is any …

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Building an application or site in PHP that uses the eBay API can at first be quite a daunting task, just trying to get your head around that vast selection of API's available to the budding developer for eBay can take a while in its self before you even write your first line of code. So with that in mind I have put together this 'quick start' guide to the basics of dealing with listing and managing items with the eBay Trading API. (For further info on the trading api click here) You Essentially have two options available for you …

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Thought the days of having to use a particualr web browser client in order to use a specific site were over? Think again if this conversation between a user and eBay support is anything to go by. ![dweb-ebay](/attachments/small/0/dweb-ebay.jpg "align-right") As a journalist who has spent the largest part of the last 20 years online, not a great deal makes me sit up and my jaw drop with disbelief anymore. However, when a chap called Mike Hall copied me in on a support conversation he had with eBay, I have to admit I was rather in danger of spitting my coffee …

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Hi to everyone, Thanks for reading this, first of all. Now, I am currently working on a website for a company. They have an eBay store and they would like to make their listings appear the same as they do on their website, and came to me because I know "a bit" about computing, networking, and programming. After doing a bit of research I found that it can be done through the use of eBay templates. Although I have done programming before, I have never done anything like this, and therefore don't even know where to begin. Please could you …

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Not sure if this can be done in php or whether I should look at other alternatives. I'm trying to access 4 different sources of data to put on one page - Amazon API, Ebay, our sales data on one server and our inventory data on another server. (Historical reason s for 2 servers) The idea is to scan the UPC into a search box and bring up a page of data with 1. Amazon title, lowest price, image, number of offers and manufacturer. 2. Ebay image for the same UPC 3. Our average sales for this UPC by month …

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[ATTACH=RIGHT]16523[/ATTACH]Skype, the Luxemborg-based internet video phone service, filed for its initial public offering (IPO) on Monday (August 9) to list on the Nasdaq Stock Market. The value was tentatively set at $100 million, a number analysts suggest is merely a rough estimate set to help the Securities and Exchange Commission calculate a filing fee. They have yet to release a sales date or price. The filings reported that in 2010, Skype has already generated more than $406 million from its over 560 million registered users, up 41% year-over-year. These numbers are staggering considering that only 6% of its users actually …

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[ATTACH=LEFT]16647[/ATTACH]On Friday, the world’s largest online marketplace announced the launch of its U.S. exclusive eBay Bucks Rewards Program. The cashback incentive gives the consumer a 2% return on most items available for sale on the site. "We're giving eBay's most loyal shoppers something special in return -- money to spend on eBay," said Lorrie Norrington, president of eBay Marketplaces. "eBay Bucks Rewards Program is free to join and easy to use, providing customers with even greater value when they shop the great selection and deals on eBay. With redemption rates well above industry average for comparable loyalty programs, eBay Bucks …

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The 48,727 [URL="http://twitter.com/nasa_astronauts"]followers of the NASA Astronaut account on Twitter[/URL] expect to hear about updates on astronaut activity and get some personal insight from the astronauts themselves. They probably were not expecting to be bombarded by spacemen offering to sell them plasma and LCD flat-screen TVs at bargain prices however. [attach]16073[/attach]Yet that is exactly what happened yesterday during a totally bizarre couple of hours when the official Nasa_Astronauts account at Twitter was hacked by a bunch of very terrestrial spammers. A series of tweets, purporting to come from the astronauts themselves, were published which all appeared to offer either TV …

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When [URL="http://www.daniweb.com/news/story260273.html"]I wrote about a NES[/URL] and some old games being sold by a basement clearing mum, and fetching an incredible $13,105 on eBay, you know I kind of thought that was the end of it as far as recession-busting auctions of dusty game carts goes. But oh boy was I wrong. The reason that the games bundle featured in that original story sold for such a large amount was down to the inclusion of one ultra-rare NES title: Stadium Events. As we mentioned at the time, the game is so rare that the box alone is valued at $10,000. …

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The Nintendo Entertainment System (NES) is not the most valuable of old video games consoles, and you can pick them up for less than $50 across America. Which is probably why the lady who goes by the name of lace_thongs35 was rather surprised to [URL="http://www.hotbloodedgaming.com/2010/02/11/would-you-pay-13105-for-an-nes-with-5-games/"]see hers sell[/URL] for $13,105 on eBay. And no, that wasn't a mistake or a prank bid, but rather a case of genuine collectors making genuine bids and getting genuinely carried away. Now I am a collector of vintage video games consoles, and video games, myself and know only too well how easy it is to …

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I remember listening to a few business owners sometime ago about using Skype to provide long distance customer service for clients. Though I never used it, I advised against it due to my research on Skype. So if you used Skype for business purposes, I would like to know your insights. Also, it seems Ebay could not monetize Skype and sold it for less than what Ebay paid for. Seems they were taking business advice from Yahoo. [url]http://www.nytimes.com/2009/09/05/technology/companies/05nocera.html[/url]

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Skype might stop next year. The service's owner, eBay, has said that it is in dispute with the VoIP system's founders (see a report [URL="http://www.revolutionmagazine.com/news/rss/924222/Skypes-future-shaky-warns-eBay/"]here[/URL] but it doesn't say much more than I'm going to repeat here) and that if the new owners can't get the underlying technology from the old, then it's unlikely that the service will be able to continue. Which is fair enough at first glance. If they can't get the technology then they can't get the technology. And yet... You have to ask a few questions, don't you? Like, how was someone able to acquire a …

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This looks like it could get very interesting, very quickly. The online auction outfit, eBay, seems to be in the process of having something of a corporate clearance sale. There were stories circulating a couple of weeks back that [URL="http://www.itwire.com/content/view/24377/1231/"]Skype could be sold off[/URL], possibly back to the original owners, with anything up to a billion dollar discount off what it paid for the Internet telephony outfit just four years back. Now it appears that eBay will indeed bee disposing of Skype, but instead of selling it back to the original founders it looks like it will be spinning it …

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Tech employees are starting to take matters into their own hands, with some apparently not above kidnapping. Our story begins in southwestern France, at a soon-to-be-closed Sony plant where employees had suffered numerous layoffs. Frustrated with the aggressive pace of the layoffs, and the seeming arrogance among Sony execs in doling out the pink slips, Sony workers “detained” Sony France chief executive Serge Foucher overnight to convince him to negotiate better terms for plant employees once the Sony site closes down in April. Shades of “9-to-5”, right? But Dabney Coleman and Dolly Parton were nowhere to be found as Serge …

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Following yesterday's interesting events - in which the story to which I referred changed three times and was then taken down within two hours of my linking to it - here's something a little lighter for the weekend. A family is auctioning its talents and above all its availability to endorse products on eBay. The story is [URL="http://gmy.news.yahoo.com/v/12346064"]here[/URL]. Personally I think they've missed the boat and need to be a little more cutting edge. People can use the web and particularly social media in interesting ways. Have a look at [URL="http://www.fiestamovement.com"]www.fiestamovement.com[/URL] and what Ford is doing - 50 brand advocates …

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Topping the news this morning is an announcement by Citigroup that it will finally crack open its wallet, stuffed with over $45 billion tax-payer funded TARP cash, and start lending again. The financial giant had come under fire in recent months for taking the TARP money and sitting on it. Now it plans to spend $36.5 billion to issue mortgages, make credit card loans and buy distressed assets in the tight credit markets in the coming months. Now that Citigroup has taken the plunge, Wall Street can finally exhale – other lending companies should follow suit. Elsewhere Jim “Mad Money” …

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It’s earnings week in Silicon Valley, even as the world is focused on the historic events in Washington today. Some heavyweights are on the financial reporting docket, including Google Inc., eBay Inc., Apple Inc. and Advanced Micro Devices Inc. Here is a quick run-down of what we can expect this week . . . Apple (AAPL): Apple, with a new sheriff in town, should report earnings of $1.38 a share on $9.76 billion in revenue. eBay (EBAY): eBay, which did relatively well in the holiday season, should report earnings of 39 cents a share on $2.12 billion in revenue. Advanced …

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Generally speaking, it takes quite a few years of studying and hard graft before someone gets to wear the wig and robes of a barrister in the British legal system. Unless, that is, you buy them on eBay. Surprisingly, that's precisely what one man did and ended up defending a number of clients at court before getting found out and exposed. Ian Clegg, 32, charged a very reasonable £75 an hour for his services. Well, it would have been reasonable had he been qualified. In fact, he dropped out of a law degree course after a single year at university. …

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How many times have you bought something on eBay and the sale didn't go quite according to plan? What did you do, just bite your lip and say nothing or make use of that eBay tool called the feedback system to leave a negative for the seller so that other potential buyers would be aware of the problems you encountered? For the first few years I would imagine the majority of people would have left the negative feedback. Then, it seems to me, more and more people stopped doing this because it resulted in tit-for-tat negative feedback being posted about …

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Today's stock dive - over 700 points - is being linked directly to this month's retail sales number, which fell 1.2% for September. That's twice as much as analysts had expected. Retail sales are of particular interest to the technology sector, which counts heavily on consumer spending to buy its gadgets and gizmos. That's especially true in the last quarter of the year, when the holiday shoppers come out, waving credit cards and checkbooks at retailers like there was no tomorrow. Just maybe not this year. According to a brand new Harris Interactive study, 45% of US adults plan to …

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Here's an interesting one for anyone involved in an online trading community. There are increasing moves afoot to make the communities themselves, whether we're talking about eBay, Amazon's second hand scheme or whatever we're thinking about, [URL="://news.bbc.co.uk/1/hi/programmes/click_online/7549306.stm"]responsible for what they sell[/URL]. In other words, if someone sells a fake Rolex watch on eBay, eBay could be held liable. (Speaking as someone who's only ever going to be able to afford a fake Rolex and probably not even that, I'm a little ambivalent over this). Now step back and think about it. You're running a business like eBay - check. You …

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Oh, my - eBay shares dropped 7% in Wednesday trading. That after the company announced in a wide-ranging conference call with analysts that it wouldn’t meet current quarterly sales and revenue projections. That throws cold water on eBay’s reputation as a company that constantly delivers a positive earnings outlook every quarter, but that’s the lay of the land these days, and eBay is no different. There is some good news in the earnings mix for eBay. The company posted a 22% gain in Q2 net profits and it said that earnings for the remainder of the year wouldn’t rise, but …

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How much is $630 worth? According to [URL="http://www.theregister.co.uk/2008/06/19/ebayer_live_search_game/"]The Register[/URL] the rather surprising answer is $714. That is the price that an enterprising eBayer has put on some money, and by manipulating the Microsoft Live Search advertising cashback offer implemented by Microsoft last month the guy reckons you can turn a profit when you buy. The theory being that accessing the purchase page via a special Love Search advertising link, which promises 35 percent cashback (direct from the advertiser) on the purchase price, you get back more than the $84 premium you've paid. In fact, everyone wins - except Microsoft and …

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Web developers everywhere might be breathing a collective sigh of relief today as eBay opened its APIs, which it says will simplify the job of creating add-ons for the online auction site and integrate it with enterprise applications. But perhaps more valuable to some is the access gained to the large community of sellers—currently at about 700,000—many of whom themselves have to purchase their wares from somewhere. The news of the so-called Project Echo came at the [URL= http://pages.ebay.com/devcon/] eBay Developers Conference[/URL] in Chicago, which runs through Wednesday. An open beta program is set for early next year. Major retailers …

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An employee of the Northern Trust Bank in Naples, California apparently stole a number of bank owned computers which he then either sold to his co-workers, pawned or auctioned off on eBay. The 34 year old man pleaded to a felony fraud charge and sentencing has been deferred until it is determined how much of the $40,000 worth of theft is reimbursed to his now former employers as part of a good faith bargain. He could face less than 36 months imprisonment thanks to the plea, which is not bad considering that the charge actually carried up to 30 years …

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There have been some odd items for sale on eBay over the years, but a million pound wall has to be amongst the most bizarre. The wall itself, of course, is not the reason for the high Buy it Now price tag. That can be accounted for by the graffiti upon it which happens to be a piece by that rising star in the street art world, the guerrilla artist Banksy. The wall, and the work of art, is situated on the world famous Portobello Road in London and is currently protected by a perspex covering, one assumes to prevent …

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The holiday shopping season seems to have started out with more of a bang than a whimper - - especially online. That wasn’t the scenario painted by the ever-negative mainstream media, who published wave after wave of articles bemoaning the lousy economic climate and predicting a disastrous holiday shopping season for retailers, both on- and off-line. The number on Black Friday are just trickling in, and seem to already be up from last year. In 2006, more than $19 billion was spent on Black Friday alone – or about five percent of all holiday spending. This year, Mastercard’s Spending Pulse …

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The End.