Member Avatar for ytregnn

Something went wrong with my computer and every program was shut down, including Photoshop with something I was working on.

I have the picture saved down as a jpg-file but not a Photoshop-file :( is their any way I can solve this? :(

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  • Latest Post Latest Post by surindersharma

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A few practical steps that weren’t spelled out in the replies so far.

Several replies touched on system fixes, but those will not restore an unsaved layered document. If Photoshop terminated unexpectedly there are two realistic routes: try to recover a Photoshop temporary/recovery file, or reconstruct the work from the flattened JPG.

Locate Photoshop temporary files first. On Windows check C:\Users\<your‑user>\AppData\Local\Temp (or %TEMP%) for large files created at the crash time, often named like Photoshop Temp.... On macOS look under /private/var/folders/.../T or /tmp. If a candidate file is found, copy it to another drive (do not work on the original), add a .psd extension to the copy and attempt to open it in Photoshop. Avoid heavy disk activity or rebooting before attempting this — further writes lower recovery chances.

If no temp/recovery file exists, a sector-level recovery scan is the next option. Stop using the affected drive, image it if possible, and run a recovery tool from another machine or an external boot drive. Tools commonly used for this purpose include Recuva, PhotoRec and Disk Drill; success depends on whether the disk blocks holding the original data have been overwritten.

If only a flattened JPG exists, layered content is effectively gone and must be rebuilt. Use channels, Color Range, Select Subject and masks to isolate elements and recreate layers non‑destructively in a new PSD. For future protection enable Photoshop’s automatic recovery in Preferences > File Handling, set a fast dedicated scratch disk, and use a versioned backup system so work-in-progress can be restored without manual salvage.

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Member Avatar for Member #334542

May be VIRUS, Reinstall photoshop. Or

Program -> Accessories -> SystemTools -> System Restore

It will work only if you already set a storage point on some other previous dates.

Member Avatar for sqrtmedya

Yes it is virus. You clean width a virus program. and restore the photoshop or reinstall.

Member Avatar for HI2Japan

What exactly are you saying?

1. You were working on a file in photoshop when everything shut down and the only version of the file you have is .jpg and not .psd?

if so, there will be nothing you can do about that. You will need to redo whatever you had done in photoshop before the shutdown. This is a great learning lesson to save often. It's fast and easy. ctrl + S.

2. When you are working with photoshop the only option for saving pictures in is .jpg?

How are you trying to save images? File-->Save for web & devices or file-->Save As?

Member Avatar for surindersharma

there is two option
1. you can save your work frequently
2. Reinstall photoshop

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