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I have performed heuristic evaluation on the following web site "" and identified a couple of problems. Am supposed to submit this as part of my assignment and want to validate my findings and improve my findings should there be a criteria am missing.

Id be very grateful if respondents can, from their own point of view, using Nielsen heuristics(http://www.useit.com/papers/heuristic/heuristic_list.html) perform a heuristic evaluation on this website ()
and identify any problems by classifying them in the following categories;

  • 1. Interface Design (layout, typography, white spaces, images, colour schemes.

  • 2. Navigation

  • 3. Information Architecture

  • 4. Functionality

  • 5. Languages
  • It would be very much appreciated if each problem can be tied to the usability difficulties it posses to users
  • All answers are cordially welcome and can be forwarded to my email:

[email removed]

Edited by Ezzaral because: Snipped email. Please keep it on site.
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has a solid start; correctly nudged you toward posting your own observations first. Below is a compact, practical evaluation template and quick checklist you can use to validate and prioritise findings before sharing them for peer review.

Use this simple issue template for each problem you record:

  • ID: short label
  • Location: page and element (include steps to reproduce)
  • Evidence: screenshot filename or exact steps
  • Usability impact: what the user cannot do or is likely to misunderstand
  • Severity (0–4): 0 = none, 4 = critical
  • Heuristic mapping: name the nearest usability principle
  • Recommendation: short, testable fix

A fast 10–minute checklist of high-impact checks (apply these to the home page and primary task pages): visual hierarchy for primary actions; clarity of real-time information (e.g., schedules/status); primary navigation labels and depth; search/find functionality; mobile/responsive behavior; error/feedback for forms; broken links or missing images; language and label consistency; keyboard accessibility and contrast; page load speed. For each item, capture one screenshot and one sentence that describes the user effect — that makes your report defensible.

Use at least three independent evaluators where possible, then merge duplicates and average severities to prioritise fixes. Map each finding to a usability principle and to accessibility requirements (use WCAG as the baseline for accessibility checks). For background reading on heuristics and practical tester counts, authoritative guidance is available from Nielsen Norman Group and W3C (WCAG).

Finally, avoid guessing server-side causes. Record exact steps that reproduce each issue, note the browser/device used, and attach screenshots. Posting your completed template (one issue per line) will make validation faster and more actionable for reviewers.

Member Avatar for Ezzaral

How about you post your own observations and others can comment on them.

Otherwise, this reads as "Do my assignment for me and send the results".

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