I've been scowering the web for a good 3 hours this morning looking for an alternative to our OSTicket installation. I've looked at quite a few items. I have some requirements that I'm basing my selection on.

  • LDAP Integration (Not a deal breaker)
  • Email Notification (When an ticket is recieved, and when a ticket is updated)
  • Email Ticket Submission
  • Nice looking interface
  • Prefer someting open source if possible but willing to spend some money if I have to.
  • Just have about 6 techs (3 at all times)
  • I really want to be able to host this internally and not have to use a third party solution.

Recommended Answers

not really the right place to ask this, I guess.

Jump to Post

All 2 Replies

not really the right place to ask this, I guess.

Hello Stultuske,
Maybe this is what you are looking for, don't get confused there is a free and a paid version

Its a lot of work but then you have something.


Be a part of the DaniWeb community

We're a friendly, industry-focused community of 1.21 million developers, IT pros, digital marketers, and technology enthusiasts learning and sharing knowledge.