Cannot Delete File...plz revew Hijack log

[arkansan]

Here is my Hijack log. I ran it at 12:53 or :54...This file won't go away. It's a temp file.

~DF8241.tmp another one is ~DFE2H.tmp

Here is the log...............................................................

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 12:47:27 PM, on 2/1/2008
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Network Associates\Common Framework\FrameworkService.exe
C:\Program Files\Network Associates\VirusScan\Mcshield.exe
C:\Program Files\Network Associates\VirusScan\VsTskMgr.exe
C:\Program Files\Common Files\Microsoft Shared\VS7Debug\mdm.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\System32\HPZipm12.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\hkcmd.exe
C:\Program Files\Network Associates\VirusScan\SHSTAT.EXE
C:\Program Files\Network Associates\Common Framework\UpdaterUI.exe
C:\Program Files\Common Files\Network Associates\TalkBack\TBMon.exe
C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
C:\Program Files\HP\ToolBoxFX\bin\HPTLBXFX.exe
C:\WINDOWS\System32\ctfmon.exe
C:\Program Files\Common Files\Intuit\QuickBooks\QBUpdate\qbupdate.exe
C:\Program Files\Microsoft AntiSpyware\gcasDtServ.exe
C:\WINDOWS\System32\wuauclt.exe
C:\Documents and Settings\Conway Equipment\Desktop\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page =
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar1.dll
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar1.dll
O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\System32\igfxtray.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\System32\hkcmd.exe
O4 - HKLM\..\Run: [NeroCheck] C:\WINDOWS\system32\NeroCheck.exe
O4 - HKLM\..\Run: [gcasServ] "C:\Program Files\Microsoft AntiSpyware\gcasServ.exe"
O4 - HKLM\..\Run: [OM_Monitor] C:\Program Files\OLYMPUS\OLYMPUS Master\FirstStart.exe
O4 - HKLM\..\Run: [ShStatEXE] "C:\Program Files\Network Associates\VirusScan\SHSTAT.EXE" /STANDALONE
O4 - HKLM\..\Run: [McAfeeUpdaterUI] "C:\Program Files\Network Associates\Common Framework\UpdaterUI.exe" /StartedFromRunKey
O4 - HKLM\..\Run: [Network Associates Error Reporting Service] "C:\Program Files\Common Files\Network Associates\TalkBack\TBMon.exe"
O4 - HKLM\..\Run: [HP Software Update] "C:\Program Files\HP\HP Software Update\HPWuSchd2.exe"
O4 - HKLM\..\Run: [ToolBoxFX] "C:\Program Files\HP\ToolBoxFX\bin\HPTLBXFX.exe" /enum:on /alerts:on /notifications:on /systrayIcon:on /fl:on /fr:on /appData:on
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\MSMSGS.EXE" /background
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\System32\ctfmon.exe
O4 - HKCU\..\Run: [OM_Monitor] C:\Program Files\OLYMPUS\OLYMPUS Master\Monitor.exe -NoStart
O4 - HKCU\..\Run: [Uniblue RegistryBooster 2] C:\Program Files\Uniblue\RegistryBooster 2\RegistryBooster.exe /S
O4 - Startup: HotSync Manager.lnk = C:\Program Files\Palm\HOTSYNC.EXE
O4 - Global Startup: QuickBooks Update Agent.lnk = C:\Program Files\Common Files\Intuit\QuickBooks\QBUpdate\qbupdate.exe
O8 - Extra context menu item: &Google Search - res://C:\Program Files\Google\GoogleToolbar1.dll/cmsearch.html
O8 - Extra context menu item: &Translate English Word - res://C:\Program Files\Google\GoogleToolbar1.dll/cmwordtrans.html
O8 - Extra context menu item: Backward Links - res://C:\Program Files\Google\GoogleToolbar1.dll/cmbacklinks.html
O8 - Extra context menu item: Cached Snapshot of Page - res://C:\Program Files\Google\GoogleToolbar1.dll/cmcache.html
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000
O8 - Extra context menu item: Similar Pages - res://C:\Program Files\Google\GoogleToolbar1.dll/cmsimilar.html
O8 - Extra context menu item: Translate Page into English - res://C:\Program Files\Google\GoogleToolbar1.dll/cmtrans.html
O9 - Extra button: Related - {c95fe080-8f5d-11d2-a20b-00aa003c157a} - C:\WINDOWS\web\related.htm
O9 - Extra 'Tools' menuitem: Show &Related Links - {c95fe080-8f5d-11d2-a20b-00aa003c157a} - C:\WINDOWS\web\related.htm
O9 - Extra button: (no name) - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - (no file)
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE
O16 - DPF: {CF40ACC5-E1BB-4AFF-AC72-04C2F616BCA7} (get_atlcom Class) - http://www.adobe.com/products/acrobat/nos/gp.cab
O23 - Service: McAfee Framework Service (McAfeeFramework) - Network Associates, Inc. - C:\Program Files\Network Associates\Common Framework\FrameworkService.exe
O23 - Service: Network Associates McShield (McShield) - Network Associates, Inc. - C:\Program Files\Network Associates\VirusScan\Mcshield.exe
O23 - Service: Network Associates Task Manager (McTaskManager) - Network Associates, Inc. - C:\Program Files\Network Associates\VirusScan\VsTskMgr.exe
O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\System32\HPZipm12.exe
O24 - Desktop Component 0: (no name) - http://www.google.com/intl/en/images/logo.gif

--
End of file - 5418 bytes

[MoralTerror]

Hi arkansan and welcome to DaniWeb

Download Combofix from any of the links below, and save it to your desktop.

Link 1
Link 2
Link 3

**Note: It is important that it is saved directly to your desktop**

--------------------------------------------------------------------

1. Close any open browsers.

2. Close/disable all anti virus and anti malware programs so they do not interfere with the running of ComboFix.

If your not sure how to disable them then double-check against the list found >>>HERE<<< This list is not all inclusive, if your programs are not listed and you are unsure then please ask before continuing.

--------------------------------------------------------------------

Double click on combofix.exe & follow the prompts.

• When finished, it will produce a report for you.
• Please post the "C:\ComboFix.txt" along with a new HijackThis log for further review.

Note:
Do not mouseclick combofix's window while it's running. That may cause it to stall

[arkansan]

I ran Combofix and Hijack...Here are both logs. I hope this helps...I have been fighting this for a year.

ComboFix 08-02.05.3 - Conway Equipment 2008-02-05 7:29:18.1 - NTFSx86
Microsoft Windows XP Professional 5.1.2600.2.1252.1.1033.18.88 [GMT -6:00]
Running from: C:\Documents and Settings\Conway Equipment\Desktop\ComboFix.exe
* Created a new restore point

WARNING -THIS MACHINE DOES NOT HAVE THE RECOVERY CONSOLE INSTALLED !!
.

((((((((((((((((((((((((((((((((((((((( Other Deletions )))))))))))))))))))))))))))))))))))))))))))))))))
.

C:\WINDOWS\system32\bszip.dll

.
((((((((((((((((((((((((((((((((((((((( Drivers/Services )))))))))))))))))))))))))))))))))))))))))))))))))

.
-------\nm

((((((((((((((((((((((((( Files Created from 2008-01-05 to 2008-02-05 )))))))))))))))))))))))))))))))
.

2008-02-05 03:08 . 2008-02-05 03:09 <DIR> d-------- C:\WINDOWS\LastGood
2008-02-04 16:20 . 2004-08-04 01:56 221,184 --a------ C:\WINDOWS\system32\wmpns.dll
2008-02-04 16:19 . 2008-02-05 03:08 316,640 --a------ C:\WINDOWS\WMSysPr9.prx
2008-02-04 16:17 . 2008-02-04 16:17 <DIR> d-------- C:\WINDOWS\provisioning
2008-02-04 16:17 . 2008-02-04 16:17 <DIR> d-------- C:\WINDOWS\peernet
2008-02-04 16:14 . 2008-02-04 16:14 <DIR> d-------- C:\WINDOWS\ServicePackFiles
2008-02-04 16:04 . 2008-02-04 16:04 <DIR> d-------- C:\WINDOWS\EHome
2008-02-01 12:18 . 2008-02-01 12:18 <DIR> d-------- C:\Program Files\Abexo
2008-02-01 12:05 . 2008-02-01 12:05 <DIR> d-------- C:\Documents and Settings\Conway Equipment\Application Data\Uniblue
2008-01-23 12:59 . 2008-01-23 12:59 176 --a------ C:\WINDOWS\wininit.ini

.
(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2008-02-05 13:27 --------- d-----w C:\Program Files\Microsoft AntiSpyware
2008-02-01 17:35 --------- d-----w C:\Program Files\Common Files\Adobe
2008-02-01 16:00 --------- d--h--w C:\Documents and Settings\Conway Equipment\Application Data\Move Networks
2008-01-23 19:01 --------- d-----w C:\Program Files\Common Files\Real
2008-01-23 18:59 --------- d-----w C:\Program Files\Ahead
2008-01-23 18:56 --------- d-----w C:\Documents and Settings\All Users\Application Data\Apple Computer
2008-01-23 18:54 --------- d-----w C:\Program Files\Google
2008-01-23 18:54 --------- d-----w C:\Program Files\Apple Software Update
2007-12-27 17:16 --------- d-----w C:\Program Files\Common Files\AnswerWorks 4.0
2007-02-14 15:40 70,760 ----a-w C:\Documents and Settings\Conway Equipment\Application Data\GDIPFONTCACHEV1.DAT
.

((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown
REGEDIT4

[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"MSMSGS"="C:\Program Files\Messenger\MSMSGS.exe" [2004-08-04 01:56 1667584]
"ctfmon.exe"="C:\WINDOWS\system32\ctfmon.exe" [2004-08-04 01:56 15360]
"OM_Monitor"="C:\Program Files\OLYMPUS\OLYMPUS Master\Monitor.exe" [2006-05-16 17:51 57344]
"Uniblue RegistryBooster 2"="C:\Program Files\Uniblue\RegistryBooster 2\RegistryBooster.exe" [ ]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"IgfxTray"="C:\WINDOWS\System32\igfxtray.exe" [2002-10-15 10:54 155648]
"HotKeysCmds"="C:\WINDOWS\System32\hkcmd.exe" [2002-10-15 10:42 114688]
"NeroCheck"="C:\WINDOWS\system32\NeroCheck.exe" [2001-07-09 02:50 155648]
"gcasServ"="C:\Program Files\Microsoft AntiSpyware\gcasServ.exe" [2005-07-12 14:35 473928]
"OM_Monitor"="C:\Program Files\OLYMPUS\OLYMPUS Master\FirstStart.exe" [2006-05-16 17:50 40960]
"ShStatEXE"="C:\Program Files\Network Associates\VirusScan\SHSTAT.exe" [2004-09-22 19:00 94208]
"McAfeeUpdaterUI"="C:\Program Files\Network Associates\Common Framework\UpdaterUI.exe" [2004-08-06 02:50 139320]
"Network Associates Error Reporting Service"="C:\Program Files\Common Files\Network Associates\TalkBack\TBMon.exe" [2003-10-07 08:48 147514]
"HP Software Update"="C:\Program Files\HP\HP Software Update\HPWuSchd2.exe" [2004-09-13 14:49 49152]
"ToolBoxFX"="C:\Program Files\HP\ToolBoxFX\bin\HPTLBXFX.exe" [2006-02-02 07:12 45056]

C:\Documents and Settings\Conway Equipment\Start Menu\Programs\Startup\
HotSync Manager.lnk - C:\Program Files\Palm\HOTSYNC.EXE [2003-04-22 14:46:44 299008]

C:\Documents and Settings\All Users\Start Menu\Programs\Startup\
QuickBooks Update Agent.lnk - C:\Program Files\Common Files\Intuit\QuickBooks\QBUpdate\qbupdate.exe [2007-01-22 13:21:00 815104]

R0 BsStor;InCD Storage Helper Driver;C:\WINDOWS\system32\DRIVERS\bsstor.sys [2002-06-05 17:07]
S3 HPFXBULK;HPFXBULK;C:\WINDOWS\system32\drivers\hpfxbulk.sys [2005-09-20 23:22]
S4 BsUDF;InCD UDF Driver;C:\WINDOWS\system32\drivers\BsUDF.sys [2002-09-13 06:35]

*Newly Created Service* - ENTDRV51
.
**************************************************************************

catchme 0.3.1344 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net
Rootkit scan 2008-02-05 07:57:58
Windows 5.1.2600 Service Pack 2 NTFS

scanning hidden processes ...

scanning hidden autostart entries ...

scanning hidden files ...

scan completed successfully
hidden files: 0

**************************************************************************
.
------------------------ Other Running Processes ------------------------
.
C:\Program Files\Network Associates\Common Framework\FrameworkService.exe
C:\Program Files\Network Associates\VirusScan\Mcshield.exe
C:\Program Files\Network Associates\VirusScan\VsTskMgr.exe
C:\Program Files\Common Files\Microsoft Shared\VS7Debug\mdm.exe
C:\WINDOWS\System32\HPZipm12.exe
C:\PROGRA~1\NETWOR~1\COMMON~1\naPrdMgr.exe
C:\WINDOWS\system32\wscntfy.exe
C:\Program Files\Microsoft AntiSpyware\gcasDtServ.exe
.
**************************************************************************
.
Completion time: 2008-02-05 8:00:42 - machine was rebooted
ComboFix-quarantined-files.txt 2008-02-05 14:00:35
.
2008-02-04 23:14:54 --- E O F ---

HIjack LOG..........................

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 8:36:02 AM, on 2/5/2008
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Network Associates\Common Framework\FrameworkService.exe
C:\Program Files\Network Associates\VirusScan\Mcshield.exe
C:\Program Files\Network Associates\VirusScan\VsTskMgr.exe
C:\Program Files\Common Files\Microsoft Shared\VS7Debug\mdm.exe
C:\WINDOWS\System32\HPZipm12.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\wscntfy.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\wuauclt.exe
C:\WINDOWS\System32\hkcmd.exe
C:\Program Files\Network Associates\VirusScan\SHSTAT.EXE
C:\Program Files\Network Associates\Common Framework\UpdaterUI.exe
C:\Program Files\Common Files\Network Associates\TalkBack\TBMon.exe
C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
C:\Program Files\HP\ToolBoxFX\bin\HPTLBXFX.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Microsoft AntiSpyware\gcasDtServ.exe
C:\Program Files\Common Files\Intuit\QuickBooks\QBUpdate\qbupdate.exe
C:\Documents and Settings\Conway Equipment\Desktop\HijackThis.exe

O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar1.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar1.dll
O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\System32\igfxtray.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\System32\hkcmd.exe
O4 - HKLM\..\Run: [NeroCheck] C:\WINDOWS\system32\NeroCheck.exe
O4 - HKLM\..\Run: [gcasServ] "C:\Program Files\Microsoft AntiSpyware\gcasServ.exe"
O4 - HKLM\..\Run: [OM_Monitor] C:\Program Files\OLYMPUS\OLYMPUS Master\FirstStart.exe
O4 - HKLM\..\Run: [ShStatEXE] "C:\Program Files\Network Associates\VirusScan\SHSTAT.EXE" /STANDALONE
O4 - HKLM\..\Run: [McAfeeUpdaterUI] "C:\Program Files\Network Associates\Common Framework\UpdaterUI.exe" /StartedFromRunKey
O4 - HKLM\..\Run: [Network Associates Error Reporting Service] "C:\Program Files\Common Files\Network Associates\TalkBack\TBMon.exe"
O4 - HKLM\..\Run: [HP Software Update] "C:\Program Files\HP\HP Software Update\HPWuSchd2.exe"
O4 - HKLM\..\Run: [ToolBoxFX] "C:\Program Files\HP\ToolBoxFX\bin\HPTLBXFX.exe" /enum:on /alerts:on /notifications:on /systrayIcon:on /fl:on /fr:on /appData:on
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\MSMSGS.EXE" /background
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [OM_Monitor] C:\Program Files\OLYMPUS\OLYMPUS Master\Monitor.exe -NoStart
O4 - HKCU\..\Run: [Uniblue RegistryBooster 2] C:\Program Files\Uniblue\RegistryBooster 2\RegistryBooster.exe /S
O4 - Startup: HotSync Manager.lnk = C:\Program Files\Palm\HOTSYNC.EXE
O4 - Global Startup: QuickBooks Update Agent.lnk = C:\Program Files\Common Files\Intuit\QuickBooks\QBUpdate\qbupdate.exe
O8 - Extra context menu item: &Google Search - res://C:\Program Files\Google\GoogleToolbar1.dll/cmsearch.html
O8 - Extra context menu item: &Translate English Word - res://C:\Program Files\Google\GoogleToolbar1.dll/cmwordtrans.html
O8 - Extra context menu item: Backward Links - res://C:\Program Files\Google\GoogleToolbar1.dll/cmbacklinks.html
O8 - Extra context menu item: Cached Snapshot of Page - res://C:\Program Files\Google\GoogleToolbar1.dll/cmcache.html
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000
O8 - Extra context menu item: Similar Pages - res://C:\Program Files\Google\GoogleToolbar1.dll/cmsimilar.html
O8 - Extra context menu item: Translate Page into English - res://C:\Program Files\Google\GoogleToolbar1.dll/cmtrans.html
O9 - Extra button: (no name) - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - (no file)
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O12 - Plugin for .mp3: C:\Program Files\Internet Explorer\PLUGINS\npqtplugin4.dll
O16 - DPF: {CF40ACC5-E1BB-4AFF-AC72-04C2F616BCA7} (get_atlcom Class) - http://www.adobe.com/products/acrobat/nos/gp.cab
O23 - Service: McAfee Framework Service (McAfeeFramework) - Network Associates, Inc. - C:\Program Files\Network Associates\Common Framework\FrameworkService.exe
O23 - Service: Network Associates McShield (McShield) - Network Associates, Inc. - C:\Program Files\Network Associates\VirusScan\Mcshield.exe
O23 - Service: Network Associates Task Manager (McTaskManager) - Network Associates, Inc. - C:\Program Files\Network Associates\VirusScan\VsTskMgr.exe
O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\System32\HPZipm12.exe
O24 - Desktop Component 0: (no name) - http://www.google.com/intl/en/images/logo.gif

--
End of file - 5153 bytes

[MoralTerror]

Are those files still there? If so where?

put a check next the following line in HijackThis and click 'Fix Checked'

O9 - Extra button: (no name) - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - (no file)

[arkansan]

They are in the ....Temp.....folder in my .....Local Settings........folder, which is in documents and settings folder.

[MoralTerror]

Please download ATF Cleaner by Atribune.
This program is for XP and Windows 2000 only

-----------------------------------------------------------------

• Double-click

ATF-Cleaner.exe to run the program.
Under Main choose: Select All
Click the Empty Selected button.If you use Firefox browser

• Click

Firefox at the top and choose: Select All
Click the Empty Selected button.
NOTE: If you would like to keep your saved passwords, please click No at the prompt.If you use Opera browser

• Click

Opera at the top and choose: Select All
Click the Empty Selected button.
NOTE: If you would like to keep your saved passwords, please click No at the prompt.Click Exit on the Main menu to close the program.
For Technical Support, double-click the e-mail address located at the bottom of each menu.

-----------------------------------------------------------------

Establish an internet connection & perform an online scan with Internet Explorer at Kaspersky Online Scanner

Answer Yes, when prompted to install an ActiveX component.

• The program will then begin downloading the latest definition files.
• Once the files have been downloaded click on NEXT
• Locate the Scan Settings button & configure to:
  • Scan using the following Anti-Virus database:
    • Extended
  • Scan Options:
    • Scan Archives
    • Scan Mail Bases
• Click OK & have it scan My Computer
• Once the scan is complete, it will display if your system has been infected. It does not provide an option to clean/disinfect. We only require a report from it.
• Click the Save as Text button to save the file to your desktop so that you may post it in your next reply

* Turn off the real time scanner of any existing antivirus program while performing the online scan

Note for Internet Explorer 7 users: If at any time you have trouble with the accept button of the licence, click on the Zoom tool located at the right bottom of the IE window and set the zoom to 75 %. Once the license has been accepted, reset to 100%.

[arkansan]

Here is the Kaspersky Log I ran today... I do see the files that I am having trouble with in the log. It shows that they are locked and have been skipped during the scan. Here are the files in the list.

C:\Documents and Settings\Conway Equipment\Local Settings\Temp\~DF75A.tmp Object is locked skipped

C:\Documents and Settings\Conway Equipment\Local Settings\Temp\~DFAEA6.tmp

HERE IS THE LOG..................
Wednesday, February 06, 2008 4:43:59 PM
Operating System: Microsoft Windows XP Professional, Service Pack 2 (Build 2600)
Kaspersky Online Scanner version: 5.0.98.0
Kaspersky Anti-Virus database last update: 6/02/2008
Kaspersky Anti-Virus database records: 552453

Scan Settings
Scan using the following antivirus database extended
Scan Archives true
Scan Mail Bases true

Scan Target My Computer
A:\
C:\
D:\
E:\
P:\

Scan Statistics
Total number of scanned objects 48288
Number of viruses found 0
Number of infected objects 0
Number of suspicious objects 0
Duration of the scan process 01:34:16

Infected Object Name Virus Name Last Action
C:\Documents and Settings\All Users\Application Data\Microsoft\Network\Downloader\qmgr0.dat Object is locked skipped

C:\Documents and Settings\All Users\Application Data\Microsoft\Network\Downloader\qmgr1.dat Object is locked skipped

C:\Documents and Settings\All Users\Application Data\Network Associates\BOPDATA\_Date-20080206_Time-032058421_EnterceptExceptions.dat Object is locked skipped

C:\Documents and Settings\All Users\Application Data\Network Associates\BOPDATA\_Date-20080206_Time-032058421_EnterceptRules.dat Object is locked skipped

C:\Documents and Settings\All Users\Application Data\Network Associates\Common Framework\Db\Agent_CONWAY03.log Object is locked skipped

C:\Documents and Settings\All Users\Application Data\Network Associates\Common Framework\Db\PrdMgr_CONWAY03.log Object is locked skipped

C:\Documents and Settings\All Users\Application Data\Network Associates\VirusScan\AccessProtectionLog.txt Object is locked skipped

C:\Documents and Settings\All Users\Application Data\Network Associates\VirusScan\BufferOverflowProtectionLog.txt Object is locked skipped

C:\Documents and Settings\All Users\Application Data\Network Associates\VirusScan\OnAccessScanLog.txt Object is locked skipped

C:\Documents and Settings\Conway Equipment\Cookies\index.dat Object is locked skipped

C:\Documents and Settings\Conway Equipment\Local Settings\Application Data\ApplicationHistory\HPTLBXFX.exe.4ce16ee6.ini.inuse Object is locked skipped

C:\Documents and Settings\Conway Equipment\Local Settings\Application Data\Microsoft\Windows\UsrClass.dat Object is locked skipped

C:\Documents and Settings\Conway Equipment\Local Settings\Application Data\Microsoft\Windows\UsrClass.dat.LOG Object is locked skipped

C:\Documents and Settings\Conway Equipment\Local Settings\History\History.IE5\index.dat Object is locked skipped

C:\Documents and Settings\Conway Equipment\Local Settings\Temp\~DF75A.tmp Object is locked skipped

C:\Documents and Settings\Conway Equipment\Local Settings\Temp\~DFAEA6.tmp Object is locked skipped

C:\Documents and Settings\Conway Equipment\Local Settings\Temporary Internet Files\Content.IE5\index.dat Object is locked skipped

C:\Documents and Settings\Conway Equipment\NTUSER.DAT Object is locked skipped

C:\Documents and Settings\Conway Equipment\ntuser.dat.LOG Object is locked skipped

C:\Documents and Settings\LocalService\Cookies\index.dat Object is locked skipped

C:\Documents and Settings\LocalService\Local Settings\Application Data\Microsoft\Windows\UsrClass.dat Object is locked skipped

C:\Documents and Settings\LocalService\Local Settings\Application Data\Microsoft\Windows\UsrClass.dat.LOG Object is locked skipped

C:\Documents and Settings\LocalService\Local Settings\History\History.IE5\index.dat Object is locked skipped

C:\Documents and Settings\LocalService\Local Settings\Temporary Internet Files\Content.IE5\index.dat Object is locked skipped

C:\Documents and Settings\LocalService\NTUSER.DAT Object is locked skipped

C:\Documents and Settings\LocalService\ntuser.dat.LOG Object is locked skipped

C:\Documents and Settings\NetworkService\Local Settings\Application Data\Microsoft\Windows\UsrClass.dat Object is locked skipped

C:\Documents and Settings\NetworkService\Local Settings\Application Data\Microsoft\Windows\UsrClass.dat.LOG Object is locked skipped

C:\Documents and Settings\NetworkService\NTUSER.DAT Object is locked skipped

C:\Documents and Settings\NetworkService\ntuser.dat.LOG Object is locked skipped

C:\System Volume Information\MountPointManagerRemoteDatabase Object is locked skipped

C:\System Volume Information\_restore{ED0AF91D-9E8C-46F4-A949-CFCCF5F35D68}\RP1730\change.log Object is locked skipped

C:\WINDOWS\$NtUninstallQ811493$\$NtUninstallQ828026$\msdxm.ocx Object is locked skipped

C:\WINDOWS\$NtUninstallQ811493$\$NtUninstallQ828026$\spuninst\spuninst.exe Object is locked skipped

C:\WINDOWS\$NtUninstallQ811493$\$NtUninstallQ828026$\spuninst\spuninst.inf Object is locked skipped

C:\WINDOWS\$NtUninstallQ811493$\$NtUninstallQ828026$\spuninst\spuninst.txt Object is locked skipped

C:\WINDOWS\$NtUninstallQ811493$\$NtUninstallQ828026$\wmpcore.dll Object is locked skipped

C:\WINDOWS\Debug\PASSWD.LOG Object is locked skipped

C:\WINDOWS\SchedLgU.Txt Object is locked skipped

C:\WINDOWS\SoftwareDistribution\EventCache\{967AA904-E5D3-43A9-B810-C067E8F5FF2B}.bin Object is locked skipped

C:\WINDOWS\SoftwareDistribution\ReportingEvents.log Object is locked skipped

C:\WINDOWS\Sti_Trace.log Object is locked skipped

C:\WINDOWS\system32\CatRoot2\edb.log Object is locked skipped

C:\WINDOWS\system32\CatRoot2\tmp.edb Object is locked skipped

C:\WINDOWS\system32\config\AppEvent.Evt Object is locked skipped

C:\WINDOWS\system32\config\default Object is locked skipped

C:\WINDOWS\system32\config\DEFAULT.LOG Object is locked skipped

C:\WINDOWS\system32\config\SAM Object is locked skipped

C:\WINDOWS\system32\config\SAM.LOG Object is locked skipped

C:\WINDOWS\system32\config\SecEvent.Evt Object is locked skipped

C:\WINDOWS\system32\config\SECURITY Object is locked skipped

C:\WINDOWS\system32\config\SECURITY.LOG Object is locked skipped

C:\WINDOWS\system32\config\software Object is locked skipped

C:\WINDOWS\system32\config\SOFTWARE.LOG Object is locked skipped

C:\WINDOWS\system32\config\SysEvent.Evt Object is locked skipped

C:\WINDOWS\system32\config\system Object is locked skipped

C:\WINDOWS\system32\config\SYSTEM.LOG Object is locked skipped

C:\WINDOWS\system32\h323log.txt Object is locked skipped

C:\WINDOWS\system32\wbem\Repository\FS\INDEX.BTR Object is locked skipped

C:\WINDOWS\system32\wbem\Repository\FS\INDEX.MAP Object is locked skipped

C:\WINDOWS\system32\wbem\Repository\FS\MAPPING.VER Object is locked skipped

C:\WINDOWS\system32\wbem\Repository\FS\MAPPING1.MAP Object is locked skipped

C:\WINDOWS\system32\wbem\Repository\FS\MAPPING2.MAP Object is locked skipped

C:\WINDOWS\system32\wbem\Repository\FS\OBJECTS.DATA Object is locked skipped

C:\WINDOWS\system32\wbem\Repository\FS\OBJECTS.MAP Object is locked skipped

C:\WINDOWS\wiadebug.log Object is locked skipped

C:\WINDOWS\wiaservc.log Object is locked skipped

C:\WINDOWS\WindowsUpdate.log Object is locked skipped

P:\Original Forms\Time Sheets\02-04-2008 xls.xls Object is locked skipped

Scan process completed.

[MoralTerror]

Hi arkansan

Did you also run ATF Cleaner?

Those temp files are not malicious. Often software will write temp files to hard disk for various reasons. Usually they are locked in use until the program no longer needs them, often it's because a routine needs to run at next boot which requires the temp file. My own machine did have those files and a lot of similarly named files and running ATF Cleaner did get rid of them.

Run ATF Cleaner then check and see if they are gone. If not then reboot the PC and run ATF Cleaner again. If they still won't go then let us know.

[arkansan]

I did run ATF Cleaner. I did not remove the files, but definitly sped up my computer..haha thanks

I ran it...rebooted...ran it again..nothing this time.

[MoralTerror]

your welcome