Please Help with HiJackThis log

[tstewart7]

Logfile of HijackThis v1.98.2
Scan saved at 3:13:28 PM, on 9/25/2004
Platform: Windows 2000 SP4 (WinNT 5.00.2195)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINNT\System32\smss.exe
C:\WINNT\system32\winlogon.exe
C:\WINNT\system32\services.exe
C:\WINNT\system32\lsass.exe
C:\WINNT\system32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\WINNT\system32\spoolsv.exe
C:\WINNT\system32\Ati2evxx.exe
C:\WINNT\System32\cisvc.exe
C:\WINNT\System32\svchost.exe
C:\Program Files\Norton SystemWorks\Norton Antivirus\navapsvc.exe
C:\WINNT\system32\regsvc.exe
C:\Program Files\Norton SystemWorks\Norton Antivirus\SAVScan.exe
C:\WINNT\system32\MSTask.exe
C:\PROGRAM FILES\DELL\RESOLUTION ASSISTANT\COMMON\BIN\RxMon.exe
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\WINNT\Explorer.EXE
C:\WINNT\system32\svchost.exe
C:\WINNT\System32\locator.exe
C:\WINNT\system32\Atiptaxx.exe
C:\Program Files\Motive\motmon.exe
C:\Program Files\Dell\Resolution Assistant\Common\bin\RxUser.exe
C:\Program Files\Dell\Resolution Assistant\MotiveAssistant\bin\mad.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\WLAN\IEEE 802.11b Wireless LAN\WlanMonitor.exe
C:\Program Files\Microsoft Office\Office\1033\msoffice.exe
C:\Program Files\Internet Explorer\IEXPLORE.EXE
C:\WINNT\System32\cidaemon.exe
C:\Program Files\Internet Explorer\IEXPLORE.EXE
C:\Program Files\Internet Explorer\IEXPLORE.EXE
C:\WinZip\WINZIP32.EXE
C:\WINZIP\wzqkpick.exe
C:\Documents and Settings\Administrator\Local Settings\TEMP\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://business.dellnet.com/
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://rd.yahoo.com/customize/sbcy/defaults/sb/*http://www.yahoo.com/search/ie.html
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://rd.yahoo.com/customize/sbcy/defaults/sp/*http://www.yahoo.com
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.newmlol.ml.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://rd.yahoo.com/customize/sbcy/defaults/*http://yahoo.sbc.com/dial
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://rd.yahoo.com/customize/sbcy/defaults/su/*http://www.yahoo.com
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://rd.yahoo.com/customize/sbcy/defaults/sb/*http://www.yahoo.com/search/ie.html
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - c:\program files\Reader\ActiveX\AcroIEHelper.ocx
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton SystemWorks\Norton Antivirus\NavShExt.dll
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINNT\System32\msdxm.ocx
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton SystemWorks\Norton Antivirus\NavShExt.dll
O4 - HKLM\..\Run: [Synchronization Manager] mobsync.exe /logon
O4 - HKLM\..\Run: [AtiPTA] Atiptaxx.exe
O4 - HKLM\..\Run: [SynTPLpr] C:\Program Files\Synaptics\SynTP\SynTPLpr.exe
O4 - HKLM\..\Run: [SynTPEnh] C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
O4 - HKLM\..\Run: [MotiveMonitor] C:\Program Files\Motive\motmon.exe
O4 - HKLM\..\Run: [RxUser] C:\Program Files\Dell\Resolution Assistant\Common\bin\RxUser.exe
O4 - HKLM\..\Run: [madexe] C:\Program Files\Dell\Resolution Assistant\MotiveAssistant\bin\mad.exe
O4 - HKLM\..\Run: [SymTray - Norton SystemWorks] C:\Program Files\Common Files\Symantec Shared\Symtray.exe SetReg
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\RunOnce: [SymTray - Norton SystemWorks] C:\Program Files\Common Files\Symantec Shared\Symtrdr.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE
O4 - Global Startup: USB Utility.lnk = C:\Program Files\WLAN\IEEE 802.11b Wireless LAN\WlanMonitor.exe
O4 - Global Startup: WinZip Quick Pick.lnk = C:\WinZip\WZQKPICK.EXE
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O15 - Trusted Zone: http://help.sbcglobal.net
O16 - DPF: {2BC66F54-93A8-11D3-BEB6-00105AA9B6AE} (Symantec AntiVirus scanner) - http://security.symantec.com/sscv6/SharedContent/vc/bin/AvSniff.cab
O16 - DPF: {644E432F-49D3-41A1-8DD5-E099162EEEC5} (Symantec RuFSI Utility Class) - http://security.symantec.com/sscv6/SharedContent/common/bin/cabsa.cab
O16 - DPF: {CE28D5D2-60CF-4C7D-9FE8-0F47A3308078} (ActiveDataInfo Class) - https://www-secure.symantec.com/techsupp/activedata/SymAData.cab
O16 - DPF: {E77C0D62-882A-456F-AD8F-7C6C9569B8C7} (ActiveDataObj Class) - https://www-secure.symantec.com/techsupp/activedata/ActiveData.cab
O16 - DPF: {EB387D2F-E27B-4D36-979E-847D1036C65D} (QDiagHUpdateObj Class) - http://h30043.www3.hp.com/hpdj/en/check/qdiagh.cab?312

[crunchie]

Nice & clean :).

[DMR]

Nice & clean :).

True- the log is clean. Would you like to give us some info as to why you posted it? In other words, what specific problems are you having?

[tstewart7]

True- the log is clean. Would you like to give us some info as to why you posted it? In other words, what specific problems are you having?

Sorry - I'm not yet experienced in your methodoogy. My Dell Inspiron 5000e has recently begun performing everything unreasonably slow. Booting, loading apps, changing online sites, changing screens to answer email, etc. Every process is taking an extended time. It literally takes several (5?) minutes from boot to opening the desktop. I recently installed the Norton AntiVirus (only) from Norton Systemworks 2004. I am told this program has compatibility problems with Win2K.

I've done what I know to do: cleaned the disk, emptied cache & temps, defraged, run AdAware, Spybot S&D, Norton AntiVirus. That's about the limit of my skills. I posted the log at the suggestion of my son who admires your services from his experiences with you. Thanks in advance for any observations, comments or suggestions.

[crunchie]

I used to run Norton but never experienced that bad a slow down. Try going here to see what you can disable from startup. See what else you can configure to not start at start up (like Winzip) to help speed up the startup. My W2K takes about 2.5 minutes to boot.