Can anyone please help, I turned my pc on today the picture came up that I have on my desktop normally then disappeared to be replaced by a white screen.
AVG said I had a virus called I-Worm/nuwar.u
I tried to get it to delete it but it said it couldn't be found.
It also said the file name was in system32 and called something like dfj8lk.exe (not the exact name), I did a search for that file name and it brought back the file in system32 and also it was attached to a lot of file in C:\WINDOWS\Prefetch
I deleted the Prefetch folder and the exe file, since doing this I don't have AVG saying I have a virus, but what I do have is that I am unable to change from the white background, the box is all greyed out.
Can anyone help??