Hey Daniweb!
Well, I have recently moved closer to where my folks live and they're not very computer literate, but to them, I'm like a computer master....so, they're pretty infected with spyware, so having been helped so quickly and completely before with my own comp, I thought I'd turn to Daniweb to see if you guys would be able to help me out again...
I had installed Spybot for them before, but who knows if they ever even scan with it (doubtful)...
Anyway, here's the HJT log...any help would be appreciated...thanks much!

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 12:52:29 AM, on 8/7/2008
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16674)
Boot mode: Normal

Running processes:
F:\Program Files\Ahead\InCD\InCDsrv.exe
G:\Miguel\My Documents\Maxx\windowblinds\WindowBlinds\wbload.exe
F:\Program Files\Digidesign\Drivers\MMERefresh.exe
F:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
F:\Program Files\Analog Devices\SoundMAX\SMAgent.exe
F:\Documents and Settings\All Users\Application Data\mhsnshml\yvypclyf.exe
F:\Program Files\Java\jre1.6.0_07\bin\jusched.exe
F:\Program Files\ATI Technologies\ATI.ACE\cli.exe
F:\Program Files\Common Files\Real\Update_OB\realsched.exe
F:\Program Files\rhcgg3j0e342\rhcgg3j0e342.exe
G:\Miguel\My Documents\Maxx\Tungsten\MobiPocket 5.0\readernotify.exe
F:\Program Files\MSN Messenger\msnmsgr.exe
F:\Program Files\Windows Media Player\WMPNSCFG.exe
F:\Program Files\ATI Technologies\ATI.ACE\cli.exe
F:\Program Files\ATI Technologies\ATI.ACE\cli.exe
F:\Program Files\Internet Explorer\iexplore.exe
F:\Program Files\Common Files\Microsoft Shared\Windows Live\WLLoginProxy.exe
G:\Miguel\My Documents\HJT\HiJackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.hotmail.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride =
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - F:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - F:\Program Files\Spybot - Search & Destroy\SDHelper.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - F:\Program Files\Java\jre1.6.0_07\bin\ssv.dll
O2 - BHO: (no name) - {7E853D72-626A-48EC-A868-BA8D5E23E045} - (no file)
O2 - BHO: (no name) - {846CA128-5844-4E01-8D73-F6C28FE593C7} - F:\WINDOWS\system32\pmnmKdAQ.dll (file missing)
O2 - BHO: (no name) - {8E1BFC0E-8AD2-424D-AC8A-06038481516E} - F:\WINDOWS\system32\qoMfdAro.dll (file missing)
O2 - BHO: Windows Live Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - F:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - f:\program files\google\googletoolbar2.dll
O2 - BHO: AcroIEToolbarHelper Class - {AE7CD045-E861-484f-8273-0445EE161910} - F:\Program Files\Adobe\Acrobat 6.0\Acrobat\AcroIEFavClient.dll
O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - F:\Program Files\Google\GoogleToolbarNotifier\3.0.1225.9868\swg.dll
O3 - Toolbar: Adobe PDF - {47833539-D0C5-4125-9FA8-0819E2EAAC93} - F:\Program Files\Adobe\Acrobat 6.0\Acrobat\AcroIEFavClient.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - f:\program files\google\googletoolbar2.dll
O4 - HKLM\..\Run: [HPDJ Taskbar Utility] F:\WINDOWS\system32\spool\drivers\w32x86\3\hpztsb07.exe
O4 - HKLM\..\Run: [QuickTime Task] "F:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [SunJavaUpdateSched] "F:\Program Files\Java\jre1.6.0_07\bin\jusched.exe"
O4 - HKLM\..\Run: [eTrustPPAP] "F:\Program Files\CA\eTrust Internet Security Suite\eTrust PestPatrol Anti-Spyware\PPActiveDetection.exe"
O4 - HKLM\..\Run: [SoundMax] "F:\Program Files\Analog Devices\SoundMAX\smax4.exe" /tray
O4 - HKLM\..\Run: [ATICCC] "F:\Program Files\ATI Technologies\ATI.ACE\cli.exe" runtime -Delay
O4 - HKLM\..\Run: [SNPSTD2] F:\WINDOWS\vsnpstd2.exe
O4 - HKLM\..\Run: [DAEMON Tools-1033] "G:\Miguel\My Documents\Maxx\daemontools\daemon.exe" -lang 1033
O4 - HKLM\..\Run: [AVG7_CC] F:\PROGRA~1\Grisoft\AVG7\avgcc.exe /STARTUP
O4 - HKLM\..\Run: [TkBellExe] "F:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [sysrest32.exe] F:\WINDOWS\system32\sysrest32.exe
O4 - HKLM\..\Run: [lphclg3j0e342] F:\WINDOWS\system32\lphclg3j0e342.exe
O4 - HKLM\..\Run: [SMrhcgg3j0e342] F:\Program Files\rhcgg3j0e342\rhcgg3j0e342.exe
O4 - HKCU\..\Run: [Mobipocket Reader Notifications] G:\Miguel\My Documents\Maxx\Tungsten\MobiPocket 5.0\readernotify.exe
O4 - HKCU\..\Run: [msnmsgr] "F:\Program Files\MSN Messenger\msnmsgr.exe" /background
O4 - HKCU\..\Run: [WMPNSCFG] F:\Program Files\Windows Media Player\WMPNSCFG.exe
O4 - HKCU\..\Run: [tsnlaoft] F:\WINDOWS\system32\wdmfmrcr.exe
O4 - HKCU\..\Run: [ctfmon.exe] F:\WINDOWS\system32\ctfmon.exe
O4 - HKLM\..\Policies\Explorer\Run: [ylPPBtx1L9] F:\Documents and Settings\All Users\Application Data\mhsnshml\yvypclyf.exe
O4 - HKUS\S-1-5-19\..\Run: [AVG7_Run] F:\PROGRA~1\Grisoft\AVG7\avgw.exe /RUNONCE (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-20\..\Run: [AVG7_Run] F:\PROGRA~1\Grisoft\AVG7\avgw.exe /RUNONCE (User 'NETWORK SERVICE')
O4 - HKUS\S-1-5-18\..\Run: [AVG7_Run] F:\PROGRA~1\Grisoft\AVG7\avgw.exe /RUNONCE (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\Run: [AVG7_Run] F:\PROGRA~1\Grisoft\AVG7\avgw.exe /RUNONCE (User 'Default user')
O8 - Extra context menu item: E&xport to Microsoft Excel - res://F:\PROGRA~1\MICROS~4\Office10\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - F:\Program Files\Java\jre1.6.0_07\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - F:\Program Files\Java\jre1.6.0_07\bin\ssv.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - F:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - F:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {1239CC52-59EF-4DFA-8C61-90FFA846DF7E} (Musicnotes Viewer) - http://www.musicnotes.com/download/mnviewer.cab
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=39204
O16 - DPF: {2917297F-F02B-4B9D-81DF-494B6333150B} (Minesweeper Flags Class) - http://messenger.zone.msn.com/binary/MineSweeper.cab31267.cab
O16 - DPF: {4F1E5B1A-2A80-42CA-8532-2D05CB959537} (MSN Photo Upload Tool) - http://by124w.bay124.mail.live.com/mail/resources/MsnPUpld.cab
O16 - DPF: {5F8469B4-B055-49DD-83F7-62B522420ECC} (Facebook Photo Uploader Control) - http://upload.facebook.com/controls/FacebookPhotoUploader.cab
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://v5.windowsupdate.microsoft.com/v5consumer/V5Controls/en/x86/client/wuweb_site.cab?1110914725984
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.microsoft.com/microsoftupdate/v6/V5Controls/en/x86/client/muweb_site.cab?1134333438921
O16 - DPF: {8E0D4DE5-3180-4024-A327-4DFAD1796A8D} (MessengerStatsClient Class) - http://messenger.zone.msn.com/binary/MessengerStatsClient.cab31267.cab
O16 - DPF: {97E71027-0BA2-44F2-97DB-F84D808ED0B6} (MessengerStatsClient Class) - http://messenger.zone.msn.com/binary/MessengerStatsPAClient.cab55762.cab
O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://acs.pandasoftware.com/activescan/as5free/asinst.cab
O16 - DPF: {B8BE5E93-A60C-4D26-A2DC-220313175592} (MSN Games - Installer) - http://messenger.zone.msn.com/binary/ZIntro.cab55579.cab
O16 - DPF: {DF780F87-FF2B-4DF8-92D0-73DB16A1543A} - http://www.shockwave.com/content/bejeweled2/sis/popcaploader_v6.cab
O20 - AppInit_DLLs: wbsys.dll F:\PROGRA~1\Google\GOOGLE~3\GOEC62~1.DLL
O20 - Winlogon Notify: !SASWinLogon - F:\Program Files\SUPERAntiSpyware\SASWINLO.dll
O20 - Winlogon Notify: qoMfdAro - qoMfdAro.dll (file missing)
O21 - SSODL: altvxvm - {8538F726-09BC-435D-A4FF-74C6E0FBEB57} - F:\WINDOWS\altvxvm.dll (file missing)
O21 - SSODL: mgsvflkw - {7BCCBF92-3F8D-4CD3-A49C-868CD46625A7} - F:\WINDOWS\mgsvflkw.dll (file missing)
O21 - SSODL: qdnkewfa - {5F2575E1-3BCB-4329-BD16-BC97AB64031A} - F:\WINDOWS\qdnkewfa.dll (file missing)
O21 - SSODL: SmartCmdMsg - {1CB3E0E4-CF1C-5EBA-2AC0-01CBB8777F1E} - F:\Program Files\ooumkn\SmartCmdMsg.dll
O23 - Service: Ati HotKey Poller - ATI Technologies Inc. - F:\WINDOWS\system32\Ati2evxx.exe
O23 - Service: ATI Smart - Unknown owner - F:\WINDOWS\system32\ati2sgag.exe
O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT, s.r.o. - F:\PROGRA~1\Grisoft\AVG7\avgamsvr.exe
O23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. - F:\PROGRA~1\Grisoft\AVG7\avgupsvc.exe
O23 - Service: Digidesign MME Refresh Service (DigiRefresh) - Digidesign, A Division of Avid Technology, Inc. - F:\Program Files\Digidesign\Drivers\MMERefresh.exe
O23 - Service: GEARSecurity - GEAR Software - F:\WINDOWS\SYSTEM32\GEARSEC.EXE
O23 - Service: GoogleDesktopManager - Google - F:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe
O23 - Service: Google Updater Service (gusvc) - Google - F:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - F:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: InCD Helper (InCDsrv) - Ahead Software AG - F:\Program Files\Ahead\InCD\InCDsrv.exe
O23 - Service: iPod Service (iPodService) - Apple Computer, Inc. - F:\Program Files\iPod\bin\iPodService.exe
O23 - Service: Pml Driver HPZ12 - HP - F:\WINDOWS\system32\HPZipm12.exe
O23 - Service: SoundMAX Agent Service (SoundMAX Agent Service (default)) - Analog Devices, Inc. - F:\Program Files\Analog Devices\SoundMAX\SMAgent.exe

End of file - 10781 bytes

9 Years
Discussion Span
Last Post by PhilliePhan

Hi Sterlingmaxx,

Looks like they have a few issues there.

Please run the steps listed in the linky below and submit the requested scanlogs:
Read me before posting a request for assistance

  • Please post the DSS extra.txt as an attachment to your post using the “Manage Attachments” button (scroll down when composing your post).
  • Hold off on posting the Uninstall List. The DSS extra.txt ought to suffice.

I or one of the other volunteers will be happy to help as time permits. I'm a bit over-extended at the moment, but will try to reply in a timely manner if nobody else jumps in.

Best Luck :)

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