Beating my head against the wall here.

Server 2003 running Terminal Server, so everyone is getting the error.

HiJackThis shows

Broken Internet access because of LSP provider 'e:\documents and settings\administrator\windows\system32\mswsock.dll' missingWinsock

I have run LPSfix and mswsock.dll does not show up in the left pane.

I have removed Winsock and Winsock2 and reinstalled TCP/IP no dice.

NSLookp works fine and I ping the URL.

Please give me your thoughts before I start to reload this weekend.

Many thanks,

PS, I know I have some CoolWatch Crap going on. But that's now causing the issue right?

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 12:47:39 PM, on 10/24/2008
Platform: Windows 2003 SP2 (WinNT 5.02.3790)
MSIE: Internet Explorer v6.00 SP2 (6.00.3790.3959)
Boot mode: Normal

Running processes:
E:\Documents and Settings\Administrator\WINDOWS\System32\smss.exe
T:\Program Files\LogMeIn\x86\RaMaint.exe
T:\Program Files\LogMeIn\x86\LogMeIn.exe
T:\Program Files\LogMeIn\x86\LMIGuardian.exe
E:\Net2Printer RDP\NPLicenseService.exe
E:\Net2Printer RDP\NPPrinterService.exe
t:\Program Files\Spyware Doctor\pctsAuxs.exe
t:\Program Files\Spyware Doctor\pctsSvc.exe
E:\Program Files\UPHClean\uphclean.exe
T:\Program Files\LogMeIn\x86\LogMeIn.exe
T:\Program Files\LogMeIn\x86\LMIGuardian.exe
E:\Net2Printer RDP\NPServerRDP.exe
T:\Program Files\LogMeIn\x86\LogMeInSystray.exe
E:\Program Files\Java\j2re1.4.2_14\bin\jusched.exe
E:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
E:\Program Files\Java\j2re1.4.2_14\bin\jucheck.exe
T:\Program Files\LogMeIn\x86\LMIGuardian.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = res://shdoclc.dll/softAdmin.htm
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page = E:\WINDOWS\system32\blank.htm
F2 - REG:system.ini: UserInit=E:\WINDOWS\system32\userinit.exe,
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - E:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - e:\program files\google\googletoolbar1.dll
O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - E:\Program Files\Google\GoogleToolbarNotifier\3.1.807.1746\swg.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - e:\program files\google\googletoolbar1.dll
O4 - HKLM\..\Run: [CNE Service Manager] E:\WINDOWS\System32\CNESvrMgr.exe
O4 - HKLM\..\Run: [ExtremeSync Background Scheduler] t:\Program Files\SuperFlexible\ExtremeSyncService.exe /TIMERASAPP /STARTUP
O4 - HKLM\..\Run: [LogMeIn GUI] "T:\Program Files\LogMeIn\x86\LogMeInSystray.exe"
O4 - HKLM\..\Run: [ISTray] "t:\Program Files\Spyware Doctor\pctsTray.exe"
O4 - HKLM\..\Run: [SunJavaUpdateSched] "E:\Program Files\Java\j2re1.4.2_14\bin\jusched.exe"
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "E:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe"
O4 - HKCU\..\Run: [swg] E:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
O4 - HKCU\..\Run: [ctfmon.exe] E:\WINDOWS\system32\ctfmon.exe
O4 - HKUS\S-1-5-19\..\RunOnce: [tscuninstall] %systemroot%\system32\tscupgrd.exe (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-20\..\RunOnce: [tscuninstall] %systemroot%\system32\tscupgrd.exe (User 'NETWORK SERVICE')
O4 - HKUS\S-1-5-21-27822560-3153235022-2490726440-1157\..\Run: [swg] E:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe (User 'Baldemar.Garcia')
O4 - HKUS\S-1-5-21-27822560-3153235022-2490726440-1212\..\Run: [swg] E:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe (User 'Bill.Gregoire')
O4 - HKUS\S-1-5-18\..\Run: [] (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\Run: [] (User 'Default user')
O4 - Global Startup: Microsoft Office.lnk = T:\Microsoft Office\Office10\OSA.EXE
O8 - Extra context menu item: E&xport to Microsoft Excel - res://E:\PROGRA~1\MICROS~1\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - E:\Program Files\Java\j2re1.4.2_14\bin\npjpi142_14.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - E:\Program Files\Java\j2re1.4.2_14\bin\npjpi142_14.dll
O10 - Broken Internet access because of LSP provider 'e:\documents and settings\administrator\windows\system32\mswsock.dll' missing
O15 - ESC Trusted Zone:
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) -
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) -
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) -
O16 - DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} (Java Runtime Environment 1.4.2) -
O16 - DPF: {FD0B6769-6490-4A91-AA0A-B5AE0DC75AC9} (Performance Viewer Activex Control) -
O17 - HKLM\System\CCS\Services\Tcpip\Parameters: Domain =
O17 - HKLM\Software\..\Telephony: DomainName =
O17 - HKLM\System\CCS\Services\Tcpip\..\{06027414-76EF-4CC7-8514-850A88DFFBC3}: NameServer =
O17 - HKLM\System\CCS\Services\Tcpip\..\{394AF0B4-8704-4033-BA53-35909518EE27}: NameServer =
O17 - HKLM\System\CCS\Services\Tcpip\..\{F5F25004-2330-4414-AD6B-B18B1DD8CE2F}: NameServer =
O17 - HKLM\System\CS1\Services\Tcpip\Parameters: Domain =
O17 - HKLM\System\CS1\Services\Tcpip\..\{06027414-76EF-4CC7-8514-850A88DFFBC3}: NameServer =
O21 - SSODL: Sysuxdos - {5A2250D1-A4D3-4F17-BC11-D969ACA43209} - E:\WINDOWS\system32\resocdlg.dll
O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT, s.r.o. - T:\AVG\avgamsvr.exe
O23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. - T:\AVG\avgupsvc.exe
O23 - Service: AVG7 TCP Server (AVGTCPSv) - GRISOFT, s.r.o. - T:\AVG\AVGTCP~1\avgtcpsv.exe
O23 - Service: ExtremeSync Service (ExtremeSync_Service) - Unknown owner - T:\Program Files\SuperFlexible\ExtremeSyncService.exe
O23 - Service: Google Updater Service (gusvc) - Google - E:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - E:\Program Files\Common Files\InstallShield\Driver\1050\Intel 32\IDriverT.exe
O23 - Service: LogMeIn Maintenance Service (LMIMaint) - LogMeIn, Inc. - T:\Program Files\LogMeIn\x86\RaMaint.exe
O23 - Service: LogMeIn - LogMeIn, Inc. - T:\Program Files\LogMeIn\x86\LogMeIn.exe
O23 - Service: Net2Printer RDP License Service (NPLicenseService) - FireDaemon Technologies Limited - E:\Net2Printer RDP\Firedaemon\FireDaemon.exe
O23 - Service: Net2Printer RDP Printer Service (NPPrinterService) - FireDaemon Technologies Limited - E:\Net2Printer RDP\Firedaemon\FireDaemon.exe
O23 - Service: Pervasive.SQL Workgroup Engine - Unknown owner - E:\WINDOWS\system32\srvany.exe
O23 - Service: Pml Driver HPZ12 - HP - E:\WINDOWS\system32\HPZipm12.exe
O23 - Service: PC Tools Auxiliary Service (sdAuxService) - PC Tools - t:\Program Files\Spyware Doctor\pctsAuxs.exe
O23 - Service: PC Tools Security Service (sdCoreService) - PC Tools - t:\Program Files\Spyware Doctor\pctsSvc.exe
O23 - Service: Spector Control Center Server (SPCEAdminSvc) - Unknown owner - t:\SpectorSoft\SpectorCNE\SPCEAdminSvc.exe
O23 - Service: Spector CNE Data Vault (SPDataServer) - Unknown owner - E:\WINDOWS\System32\SPDataServer.exe
O23 - Service: Spector CNE Primary Server (SPLicenseManager) - Unknown owner - E:\WINDOWS\System32\SPLicenseManager.exe

End of file - 8334 bytes

Recommended Answers

Hello tx_scuba,

Pls do the following:

1. - Download Malwarebytes' Anti-Malware ( to your desktop.

* Double-click mbam-setup.exe and follow the prompts to install the program.
* At the end, …

Jump to Post

All 2 Replies

Having the same problem.
Did you manage to sort it out?
I'll appreciate your help

Hello tx_scuba,

Pls do the following:

1. - Download Malwarebytes' Anti-Malware ( to your desktop.

* Double-click mbam-setup.exe and follow the prompts to install the program.
* At the end, be sure to checkmark the Update Malwarebytes' Anti-Malware and Launch Malwarebytes' Anti-Malware, then click Finish.
* If an update is found, it will download and install the latest version.
* Once the program has loaded, select Perform full scan, then click Scan.
* When the scan is complete, click OK, then Show Results to view the results.
* Be sure that everything is checked, and click Remove Selected.
* When completed, a log will open in Notepad.
* Post the log back here.

Make sure that you restart the computer.

The log can also be found here:
C:\Documents and Settings\Username\Application Data\Malwarebytes\Malwarebytes' Anti-Malware\Logs\log-date.txt
Or at C:\Program Files\Malwarebytes' Anti-Malware\Logs\log-date.txt

2. - Run HJT again and post the log.

In your reply, post the logs (in this order):
1. - Malware Bytes Log
2. - Hijackthis Log

At joujou.k - pls create your own thread with a hijackthis log, and then we can help you.



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