I am a brand new to the forum. I have limited computer knowledge. Here is a summary of what happened, what I have done so far, and the problems remaining, I need HELP!!!
My Sony Vaio PC was infected with the brastk malware. I had the pop up wanting me to purchase their program warning that my computer was infected. Subsequently, I tried to download HIJACK THIS, SPYBOT, and SpyHunter. All three were immediately locked and unable to open. Adware Spyware removal was down loaded and didn't lock up. However, after it deletes many infections they came back on boot up. My spydoctor freezes up while in the scan mode.
Out of desperation, I downloaded a program called, Kill Assassin, which deleted the brastk.exe from system 32 and also a second location within the C drive. The pop up has disappeared. I ran a search for brastk and it has not shown up again.
However, Spyhunter which cost me $29 is still locked frozen, Hijack This is so frozen I cannot delete it from add or remove programs, and spybot which has an icon on the lower tool bar actually has a lock in front of it and is still frozen. Interestingly, Spybot pops up everyonce in awhile, mostly after boot up, and advises me that a value was added or deleted and do I want to allow it??????? Is spybot supposed to do that?
I have deleted registery lines that came up for brastk. The alleged files for locked spyware do not come up in the find on regedit, the search in the start menu or in the task manager processes.
What do I do to unlock these programs and kill the last of this malicious spyware/malware affecting my computer??
One other complication: I cannot operate the computer in safe mode. I get in but all that is there is black screen which has the words safe mode in all 4 corners but there are no icons. I have downloaded a SDfix which states it can fix the problem but it will only operate in safe mode.
I am hopelessly confused and stuck at this point. Thank you to anyone who can please help me.