On 11/17 I got a facebook email that said it was from a friend saying "You've been filmed! Haven't you noticed?" and the text was WOW LOL http://and a really long link. I of course clicked on it being the dumba** that I am :) and it said "link expired or removed". Then I googled it and it said it was a virus that if I clicked the link, would bring me to a website of porn and then install a trojan. I thought I was in the clear because 1) I didn't reach a website, and 2) I ran my full NOrton 2009 system scan and it didn't find anything. However, ever since, I have been unable to connect to the inet. It says "no connection available", although I have 2 computers connecting to it just fine. I've been on the phone to my isp, who referred me to Dell, who tried to run an ipconfig (it wouldn't) and to restore my system to an earlier date (it wouldn't) so then referred me to Norton, who can't help me because I can't connect to them from the infected pc because the nature of the infection is I can't connect to the internet. Any ideas on what my next step should be?