I have had just about the same problem as I found out that lots of others as well have encountered. Hotmail leaves me with a blank page when trying to log in, although the login process seems to work just fine.
I found out about HijackThis and thought I would try it out, since I have Norton Antivirus, ZoneAlarm Firewall, SpyBot S&D, and Adaware SE and none of these seems to be able to fix the problem.
The problems don't stop there, though... When HijackThis starts to create the log file, Norton Antivirus keeps deleting the log file with this notice:
Object name - C:\Documents and S....\hijackthis.log
Virus name - MHTMLRedir.Exploit
Action taken - Automatically deleted.
So, it appears that HijackThis is trying to save a virus in the log file and Norton Antivirus is deleting it.
Does anyone recognise this problem? I would be very grateful for help of any kind - with both the HijackThis problem and the Hotmail login problem!
Thank you and a Happy New Year,