i cannot access internet explorer or any other browsers nor i can open / install any AV or kind of protection also im getting BSOD every 5min ! help me !

plz someone ?!

9 Years
Discussion Span
Last Post by cohen

1. - Pls be patient, as most members, are in different time zones to you.
2. - Can you pls do the following:

1. - Download Malwarebytes' Anti-Malware (http://www.download.com/Malwarebytes-Anti-Malware/3000-8022_4-10804572.html?part=dl-10804572&subj=dl&tag=button) to your desktop.

* Double-click mbam-setup.exe and follow the prompts to install the program.
* At the end, be sure to checkmark the Update Malwarebytes' Anti-Malware and Launch Malwarebytes' Anti-Malware, then click Finish.
* If an update is found, it will download and install the latest version.
* Once the program has loaded, select Perform full scan, then click Scan.
* When the scan is complete, click OK, then Show Results to view the results.
* Be sure that everything is checked, and click Remove Selected.
* When completed, a log will open in Notepad.
* Post the log back here.

Make sure that you restart the computer.

The log can also be found here:
C:\Documents and Settings\Username\Application Data\Malwarebytes\Malwarebytes' Anti-Malware\Logs\log-date.txt
Or at C:\Program Files\Malwarebytes' Anti-Malware\Logs\log-date.txt

2. Now, we need a HJT log.

Click Here to download HJT V2.0.2
* Save HJTsetup.exe to your desktop.
* Double click on the HJTsetup.exe icon on your desktop.
* By default it will install to C:\Program Files\Hijack This.
* Continue to click Next in the setup dialogue boxes until you get to the Select Additional Tasks dialogue.
* Put a check by Create a desktop icon then click Next again.
* Continue to follow the rest of the prompts from there.
* At the final dialogue box click Finish and it will launch Hijack This.
* Click on the Do a system scan and save a log file button. It will scan and then ask you to save the log.
* Click Save to save the log file and then the log will open in notepad.
* Click on "Edit > Select All" then click on "Edit > Copy" to copy the entire contents of the log.
* DO NOT have Hijack This fix anything yet. Most of what it finds will be harmless or even required.
In your reply, post the logs (in this order):
1. - Malware Bytes Log
2. - Hijackthis Log




I cant download anything thats related to av or protection and i cant go to their site


Are you able to download it on another computer??? and then transfer it over???



nevermind reinstalled windows.. at the end it killed everything i couldnt even boot


oh, ok,

Well, that is the last resort we want to do.

If you have future problems, pls post back again,

Merry Xmas & Happy New Year,


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