Member Avatar for mikeandike22

ok lately some weird things have been happening on my computer for example this system process ciscv.exe has started to take up a lot of my cpu usage like 50 or so which isnt normal. also when i right click or try to open things an install msi comes up telling me to install macromedia contribute and i have to hit cancel like 50 times before i can get to what i want. if you have any ideas on how to fix this please tell me. i wish i could post a hjt log but hjt doesnt work for me it loads up and then says there is an error and asks me if i want to debug it.

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Dani AI

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A focused diagnostic and safe-removal checklist for the symptoms reported by (high CPU from a process named ciscv.exe, repeated Windows Installer/MSI prompts from right-clicking, and HijackThis failing), tying back to ’s suggestion to check startup items.

First steps (evidence to collect)

  • Identify the running ciscv.exe image path, company name and digital signature (a legitimate system/service usually lives in Windows system folders and is signed). If the process location or signer looks wrong, treat it as suspicious.
  • Capture a full, savable startup/shell-extension list instead of trying to copy msconfig — that produces the data needed for diagnosis.

Tools and how to use them

  • Use Process Explorer to find the process, view its image path, loaded DLLs and right-click properties: Process Explorer.
  • Verify the file signer with Sigcheck or the file Properties dialog: Sigcheck.
  • Export all startup items (including context-menu handlers) with Autoruns and save the output: Autoruns. Disable non-Microsoft context-menu handlers or shell extensions (NirSoft ShellExView can also isolate context-menu handlers): ShellExView.
  • Submit the exact file or its hash to a multi-engine scanner such as VirusTotal and run a current anti-malware scan (for example, Malwarebytes).

Remediation and cautions
If tools are blocked or HijackThis crashes with a debug prompt, run the diagnostics in Safe Mode or use a bootable rescue scanner. Avoid indiscriminate registry cleaners (they often worsen problems). Back up personal data before removals. If the executable is unsigned and removal attempts fail or the system remains unstable, consider offline rescue media or a clean OS reinstall as the safest long-term fix.

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Member Avatar for DaveSW

try start -> run
type msconfig
click the startup tab and copy out everything in there.

Have you tried using adaware, spybot, online virus scans etc?

Member Avatar for mikeandike22

i did a virus scan (nothing) ad-aware scan(nothing out of the ordinary) microsoft anitspyware scan(nothing out of the ordinary) registry mechanic scan(all the times that i hit cancel created a registry error 213 problems found). I dont know how to copy the start up list from msconfig. and yes i did try and let the install run all the way.

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